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PEER TO PEER FUNDRAISING. Tips, tools and tactics.
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Page 1: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

PEER TO PEER

FUNDRAISING.

Tips, tools and tactics.

Page 2: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

WELCOME!

@BRADYJOSEPHSON

Strategic Director, Charity Express

Client Success Team Lead, Peer Giving Solutions

Empowering people to act on the human spirit of charity.

Page 3: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

FIRST, A STORY.

Page 4: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

NEW SCHOOL

IS ACTUALLY

THE OLDEST OF

SCHOOLS.

Art director Alexis Persani. Photographer Leo Caillard.

Page 5: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

WHAT IS SOCIAL FUNDRAISING?

Connecting people to people

and projects they can fund to

make a tangible difference in

the world

Page 6: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

WHAT IS SOCIAL FUNDRAISING.

CROWDFUNDING

• Project based

• Purpose is

fundraising

• Driven by a person or

an organization

• Options to choose a

project

• Think Kiva

PEER TO PEER

• Person based

• Purpose is

engagement

• Driven by a person or

group of people

• Focusing energy

towards one project

• Think charity: water

Page 7: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

WHAT IS SOCIAL FUNDRAISING.

EVENT BASED

• Sign up at specific

time

• Required goal/amount

• Tied to bigger event,

race, etc.

• Think Ride to

Conquer Cancer

THIRD PARTY

• Sign up whenever

• Set own goal amount

• Doesn't’t have to be

tied to bigger event

• Think dinner party

with donations

Page 8: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

WHY SOCIAL FUNDRAISING?

FOR THEM

• Help the cause

without giving more

• Look good to

networks

• Can be fun, social

and active

• Feel good and special

FOR YOU

• Engagement with

supporters

• Acquire new donors

in new networks

• Reach new people

with your story

• Cheap

Page 9: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

WHY SOCIAL FUNDRAISING.

• Social Currency

• Triggers

• Emotion

• Public

• Practical Value

• Stories

Page 10: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

WHY SOCIAL FUNDRAISING.

• Simple

• Unexpectedness

• Credibility

• Concreteness

• Emotion

• Stories

Page 11: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

Treat your supporters as heroes

1

Provide awesome service & support6

Make it fun for everyone7

Tell great stories (and lots of them)

2

Create a great opportunity to give and fundraise

3

Do the work before you launch

4

Encourage and accelerate the social

5

Choose the right tool (for them first)

8

HOW SOCIAL FUNDRAISING?

8 MUSTS FOR SOCIAL FUNDRAISING.

Page 12: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

TREAT YOUR SUPPORTERS AS

HEROES.

Page 13: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

WHAT IS THE ADVENTURE YOU ARE

CALLING YOUR HEROES TO?

• It is bigger than you

and your work and

taps into things like:

– Meaning

– Purpose

– Community

– Connection

Page 14: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

WHAT IS THE SPECIAL GIFT THAT YOU

POSSESS

AND CAN GIVE?

• Is a creative wildcard

that could be a:

– Platform

– Piece of technology

– Tool kit they can build

off

– Financial match

– Other incentive

Page 15: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

WHAT ARE YOU LIKE AND HOW DO YOU

HELP?

• You have a

personality that helps

and can be:

– Inspiring

– Fun

– Smart

– Encouraging

– Rebelious

Page 16: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference
Page 17: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference
Page 18: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference
Page 19: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference
Page 20: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

TREAT YOUR SUPPORTERS AS

HEROES.

• What’s the adventure you’re calling people

to?

• What are you like as the mentor?

• What special gift do you possess for

heroes to use and benefit from?

Page 21: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

TELL GREAT STORIES (AND

LOTS OF THEM).

• Genesis

• Future

• Beneficiary

• Staff

• Confession

• Donor/Supporter

Page 22: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference
Page 23: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference
Page 24: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference
Page 25: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference
Page 26: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

CREATE A GREAT OPPORTUNITY TO

GIVE AND FUNDRAISE.

• SMART

– Specific

– Measurable

– Attainable

– Relevant

– Time bound

• What do people do, for how long, so that

and how?

Page 27: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

CREATE A GREAT OPPORTUNITY TO

GIVE AND FUNDRAISE.

charity: water

September

• Raise $520 in

September to help 8

people get clean

water by starting a

campaign on

my.charitywater.org

Page 28: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

CREATE A GREAT OPPORTUNITY TO

GIVE AND FUNDRAISE.

Dalit Freedom Network

“For Freedom”

• Do something for

freedom and every

$150 you raise before

May 31 will be

matched to provide

education for a Dalit

child for another year.

Page 29: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

CREATE A GREAT OPPORTUNITY TO

GIVE AND FUNDRAISE.

Change Heroes

• Raise $10,000 in 3

months to build a

school in Kenya by

asking 33 friends to

give $3.33/day for 99

days

Page 30: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference
Page 31: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

OH YEAH, YOU HAVE TO ASK

STILL!

Page 32: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

CLOSE THE LOOP.

Page 33: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

CLOSE THE LOOP.

Page 34: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

CLOSE THE LOOP.

Page 35: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

DO THE WORK BEFORE YOU

LAUNCH.

• Get commitments and pledges before the

campaign

• Source input and encourage co-creation

from “champions”

• Use communication schedule

• Set clear goals

• Plan for success, be ready for failure

– Scenario planning

Page 36: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

Art director Alexis Persani. Photographer Leo Caillard.

CHOOSE ONE

METRIC THAT

MATTERS TO

SIMPLIFY AND

FOCUS IN ON

WHAT IS MOST

IMPORTANT.

Page 37: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

GET SOMEONE

ELSE TO SAY

HOW COOL YOU,

THE PROJECT,

IMPACT, ETC IS.

Art director Alexis Persani. Photographer Leo Caillard.

Page 38: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference
Page 39: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

ENCOURAGE AND ACCELERATE

SOCIAL.

Page 40: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

Art director Alexis Persani. Photographer Leo Caillard.

DON’T

UNDERESTIMATE

THE BOTTOM LINE

BENEFIT OF GOOD

DESIGN.

Page 41: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

ENCOURAGE AND ACCELERATE

SOCIAL.

Page 42: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference
Page 43: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

PROVIDE AWESOME SERVICE

AND SUPPORT.Proactive

• Nudges with tips, ideas

• Toolkit

• Share their stories/examples

Reactive

• Dedicated contact

• Thank, thank, thank

• Encourage

Common Link

• Community Management

200 Visit

20 Sign Up

10 Set Up

5 Do

2 Succeed

1 Superstar

Page 44: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference
Page 45: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference
Page 46: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference
Page 47: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference
Page 48: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

MAKE IT FUN FOR EVERYONE.

• Fundraisers– Set up

– Ask

– Update

• Donors– Give

– Share

– Follow

• Larger Community– Learn

– Share

Page 49: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

SET DONATION

ANCHORS THAT

EQUATE TO

SOMETHING REAL

& TANGIBLE

Art director Alexis Persani. Photographer Leo Caillard.

Page 50: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

MAKE IT FUN FOR EVERYONE.

Page 51: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

MAKE IT FUN FOR EVERYONE.

Page 52: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

MAKE IT FUN FOR EVERYONE.

Page 53: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

CHOOSE THE RIGHT TOOL(S).

• Brand and customization

• Storytelling and content

• Interactivity and social

• Costs and resources

• Charity focus and friendly

Page 54: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

TOOLS DON’T

RAISE MONEY,

PEOPLE DO.

Art director Alexis Persani. Photographer Leo Caillard.

Page 55: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

Art director Alexis Persani. Photographer Leo Caillard.

VALUE THE

SUPPORTER

EXPERIENCE

BEFORE YOUR

OWN.

Page 56: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

BRAND AND CUSTOMIZATION.

• How much do you actually need?

– What is this not accomplishing?

• Understand the costs/drawbacks of

custom work

• Brand is about experience before colours,

logos and fonts

• Wait until someone asks for a feature

before you customize

Page 57: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

STORYTELLING AND CONTENT.

• How easy is it to use videos?

– Link from YouTube, Vimeo, etc., embed,

upload?

• How much do you want to storytell and

provide updates in your campaign?

• Can you provide content, stories and

updates regularly?

• How dynamic are the content zones?

Page 58: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

INTERACTIVITY AND SOCIAL.

• Can people interact with you and others

easily?

• Can you interact with others easily?

• Is sharing available, intentional,

integrated?

• Are there sharing nudges within the

product?

Page 59: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

COSTS AND RESOURCES.

• What are the hidden costs?

– Mainly time

• What costs does this save?

– I.E. automated tax receipts and administrative costs

• One time, ongoing and transaction cost structure?

• How can this fit into your current processes?

Page 60: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

Art director Alexis Persani. Photographer Leo Caillard.

DON’T BE AFRAID

OF TRANSACTION

COSTS, YOU ONLY

PAY IF YOU

SUCCEED.

Page 61: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

CHARITY FOCUS AND

FRIENDLY?

• Can they issue tax receipts? Are they from

you or another entity?

• Do you have access to donor information?

– Is it easy?

• Is the tool built for charity or adaptable for

charity?

Page 62: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

THE MORE

THINGS YOU ASK

A TOOL TO DO,

THE WORSE IT

GETS IN ALL

AREAS.

Art director Alexis Persani. Photographer Leo Caillard.

Page 63: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

5 CANDIAN TOOLS.

Tool Brand Story Social Costs Charity?

Overall

FundRazr ★ ★★ ★★★ ★★ ★ 1.8

Chimp ★ ★ ★★★ ★★★ ★★ 2

Giveffect ★ ★★ ★★ ★★ ★★ 1.8

Peer Giving ★★ ★★★ ★★ ★ ★★★ 2.4

Artez ★★★ ★★ ★ ★ ★★★ 2

Page 64: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

FUNDRAZR.

Page 65: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

FUNDRAZR.

Page 66: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

FUNDRAZR.

Good

• Free/easy to set up

• Mobile

• Social integrations

• Charity adaptibility

Bad

• 5% plus CC

• Lack of brand

• Not created for

charities

Page 67: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

CHIMP.

Page 68: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

CHIMP.

Page 69: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

CHIMP.

Good

• Easy to use

• 1% plus CC

• Free & easy set up

• Tax receipts

• Donation widget

• Charity registration

optional

Bad

• Lack of brand

• Donor information

• Customization

Page 70: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

GIVEFFECT.

Page 71: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

GIVEFFECT.

Page 72: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

GIVEFFECT.

Good

• Easy to use

• 1% plus CC

• Tax receipts (not

yours)

• Interactive with simple

updates

• Charity focused

Bad

• Limited branding

• Only charities that

sign up with them can

receive funds

Page 73: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

PEER GIVING.

Page 74: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

PEER GIVING.

Page 75: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

PEER GIVING.

Page 76: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

PEER GIVING.

Good

• Brand

• Storytelling

• Full website

• Tax receipts

• Interactive with blog

updates and comments

• International receipting

and processing options

Bad

• 4% plus CC

• Full website

• Set up resources

• Template sites

Page 77: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

ARTEZ.

Page 78: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

ARTEZ.

Page 79: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

ARTEZ.

Page 80: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

ARTEZ.

Good

• Brand

• Customization options

• Event management

built in

• Mobile and multi-

channel

Bad

• Customization options

• Set up resources

• Not inherently

interactive

Page 81: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

OTHER TOOLS.

• Blackbaud - Friends Asking Friends

• Indiegogo

• Kickstarter

• Canada Helps

Page 82: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

Do the work before you launch

Provide awesome service and support

Make it fun for everyone

Tell great stories (and lots of them)

Create a great opportunity to give and fundraise

Encourage and accelerate the social

Treat your supporters as heroes

Choose the right tool

✔✔✔✔✔✔✔✔

HOW SOCIAL FUNDRAISING?

Page 83: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

FREE TOOLKIT.

Page 84: Peer to Peer Fundraising - Tips, Tools and Tactics - CCCC Conference

@BRADYJOSEPHSON

Strategic Director, Charity Express

Client Success Team Lead, Peer Giving Solutions

[email protected]

THANK YOU!

Empowering people to act on the human spirit of charity.