Ordering Information - Amway.co.nz - Amway of New … Information All the information you need when ordering Amway® products. All you’ll need is your ID number, the QO number of

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amway.co.nz

Ordering InformationAll the information you need when ordering Amway® products.All you’ll need is your ID number, the QO number of the product you want to order and your credit card details or direct debit details. (If you do not have an ID please contact the person who gave you this catalogue or call Amway on 0800 611 611).

Opening Hours

Order Type Regular

Scheduled List Orders (web only) $6.95

Web Order $7.95

Phone Order $8.95

Fax Order $8.95

Business Centre Pick Up Orders $4.95

NB: Delivery charges are correct at time of printing but may be subject to change without notice.

Enquiries 11am – 8pmAll general and customer service enquiries phone: 0800 611 611 Monday – Friday

Payment OptionsCredit Card, Direct Debit (for IBOs). Amway instalment plan (for IBOs only) For Business Centre purchases – Cash, Eftpos and Cheque are also accepted.

Auckland Business Centre - Mt Wellington6a Pacific Rise, Mt Wellington, Auckland 1060

Tuesday – Friday 10.30am – 7.30pm

Saturday 9.00am – 5.00pm

Sunday 10.00am – 4.00pm

INTERNET PHONE FACSIMILE

www.amway.co.nzOur online ordering tool is available to IBOs/Members and Clients. While anyone can visit the site, an IBO, Member or Client number and password is required for placing orders.

0800 611 61111am – 8pm Monday – FridayPlease have the following ready: Your IBO/Member or Client number, the item number and quantity, and your Credit Card or Direct Debit details.

0800 432 967Please note: Your IBO/Member or Client number and Credit Card or Direct Debit details. IBOs only: Signatures required on all instalment orders. Photo ID also required for all first time instalments.

Handling & Delivery ChargesAmway prides itself on its low handling and delivery fees. Note that fees vary according to how you order.

All orders – order any day!Orders will be picked up and despatched from the warehouse on the following working day. Delivery will be within 5 working days from despatch.

NB: Direct Debit is not available to Clients

ORDERING INFORMATION

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amway.co.nz

Exchanges and Product ReturnsInformation and conditions about guarantees and warranties is available on this page, on www.amway.co.nz/termsandconditions or from the Regional Contact Centre on 0800 611 611. To exchange or return a product in accordance with the relevant guarantees and warranties, please ensure you have the information from the emailed order confirmation or tracking email.To Exchange or ReplaceSimply call the Regional Contact Centre on 0800 611 611. To Return a Product for CreditIf a product does not meet your expectations or is damaged or not as ordered, please contact our Regional Contact Centre on 0800 611 611.

Regional Contact Centre Do you have questions about an order, missing, wrong or damaged products? To assist you, the Regional Contact Centre is available Monday – Friday by phone on 0800 611 611 or fax 0800 432 967.

Guarantees and WarrantiesThere are a number of voluntary warranties and guarantees that apply to the AMWAY products and AMWAY distributed products you purchase. In particular, this includes our 90-day Satisfaction Guarantee. Guarantees and warranties do not apply where products have been damaged or misused after receipt.

100% 90 Day Satisfaction GuaranteeAny time you purchase an AMWAY product or an AMWAY distributed product, you have the right to use it for a reasonable time (90 days) to determine whether it is satisfactory and whether you want to keep it. If you decide that it is not satisfactory, you will be offered a choice of replacement without charge, full credit towards the purchase of another product or a refund of your full purchase price.Exclusions: This guarantee does not apply to products that have been damaged or misused after receipt; products that have been made and delivered to customer order or to services.

Additional WarrantiesIn addition to our 90 Day Satisfaction Guarantee, some products may also be covered by additional specific written warranties.Statutory or Implied WarrantiesOur 90 Day Satisfaction Guarantee and the additional warranties referred to above provide additional rights to those statutory or implied warranties available under consumer protection legislation.

Pricing PolicyPrices effective 2 September, 2015.All pricing in the catalogue includes GST where applicable. We try to keep our prices consistent throughout the catalogue period. However, price changes may be necessary because our manufacturers and suppliers may raise or lower a price after the Catalogue is printed. Therefore we reserve the right to change prices, without notice, on any item, for any reason. Pricing information is displayed with a special code to allow you, as business builders, not only to see the wholesale price but also PV and BV on the page. (See example below)

Pricing in CatalogueQO-000000 FBV P000B0000IM0000 Sug. Ret $00.00

P = PV B = BV IM = IBO/Member price

Note: Props and decorator items are not included in the prices stated.

GroceryLimited Food/Grocery items are available online as a service and considerable benefit to AMWAY IBOs. AMWAY offers food items IBOs use every day at competitive prices to save money, delivered to the IBO’s home to save time and effort, whilst earning PV/BV. To view all items visit More Products on amway.co.nz

Product AvailabilityWe sometimes experience greater demand for an item than expected or an unforeseen delay in the shipment of goods. In the event of a delay, you will be advised at the time of order placement and may be given the option to place a back order for the merchandise. Because our stock is constantly being replenished with new stock, it is possible that a similar product of equal or higher value may be substituted at no additional cost.

TrademarksAll trade names, brand names, trade symbols, logos, slogans, trademarks or service marks denoted by an asterisk, TM or ® are trademarks or proprietary interests of Alticor Inc, Ada, Michigan, USA or its subsidiaries. There are other trade names, brand names, trade symbols, logos, slogans, trademarks or service marks that are the property of their respective owners.

Performance Rebate Schedule

If Your Total Monthly PV is:

Your Monthly Performance Rebate is:

7500 points 21% of your BV







Leadership And Monthly Depth – Rebate AdjustmentAs of 2 September, 2015 the PV/BV ratio is 1:3.82*. The 4% Leadership Rebate Adjustment is $1,146.00 or (7500 x 3.82 x 4%).The Leadership Rebate Adjustment is available to be paid directly to you by AMWAY for each 21% group that you have sponsored in-market.The Monthly Depth Rebate Adjustment is $286.50 (7500 x 3.82 x 1%). The Monthly Depth Rebate adjustment is available to be paid directly to you by AMWAY to IBOs who sponsor three or more 21% legs that have been sponsored in-market. For more information, contact your Senior Manager.Please provide your cheque or savings bank account details for Rebate payments on the appropriate form which is downloadable from www.amway.co.nz.

*As of 1 September 2015, the PV/BV ratio for XS™ EnergyDrinks only is 1:2.30.Please note that the XS Protein Blast currently is the onlyXS product with the standard PV/BV ratio of 1:3.75.

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Ordering Information - Amway.co.nz - Amway of New … Information All the information you need when ordering Amway® products. All you’ll need is your ID number, the QO number of

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