PDFill PDF Editor with Free Writer and ToolsThe Carpenter Level -1 Standard (Version No.1) contains ten (10) competency units, comprising of seven (7) units under Technical Competency,

PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools

http://www.pdfill.com

TABLE OF CONTENTS

GLOSSARY ……………………………………………………………………………………………… i

FOREWORD …………………………………………………………………………………..……….. iii

NC LEVEL-1 DESCRIPTION ………………………………………………………………………. 1

TECHNICAL COMPETENCY

CS-CA-101T1Perform measurements and calculations …….…………………… 3

CS-CA-102T1Read and interpret plans and specifications ………………..…… 6

CS-CA-103T1Use carpentry tools …………………………………………………………… 9

CS-CA-104T1Use carpentry power tools ………………………………………………… 11

CS-CA-105T1Make levelling for the foundation ……………………………………… 14

CS-CA-106T1Make timber formwork for concrete post …………………………. 17

CS-CA-107T1Fabricate and fit beams, rafters, and purlins …………………….. 20

INDUSTRIAL COMPETENCY

CS-CA-108I1Follow the safety and health procedure ……………………………. 23

CS-CA-109I1Practice housekeeping ………………….…………………………………… 26

BASIC COMPETENCY

CS-CA-110B1Receive and respond to workplace communication …………… 30

PDFi

ll PD

F Ed

itor w

ith F

ree W

riter

and

Tool

s


i

Competency Elements

Refers to the basic fundamental parts of the standard. It describes the functions that a person, who works in a particular area of work, must be able to master. It must be described as actions or outcomes which are demonstrable and assessable. Written in action verbs.

Competency Level Refers to the skills, knowledge and attitudes desired for semi-skilled workers or Level 1 workers. The description for each competency level can be found in the National Skills Qualification System (Annex 2).

Competency Unit Refers to a competency which should be applied in a work situation, can logically stand alone and includes a title, expressed in action verbs.

Competency Unit Code

Refers to five components: 1) abbreviation of sector name, 2) abbreviation of occupation name, 3) occupational level, 4) total number of units, and 5) version number of the standard.

Description Brief profile of the occupation indicating the purpose and intent for clear and accurate description of the standard.

Evidence Guide Supports the assessment to determine if an individual held the competencies (specific skills and knowledge) described in the Standard. It relates to the knowledge and activities that should be demonstrated and observed to reliably attest to a person being able to apply a competency in a realistic workplace.

Industry Also refers to as Sector. Currently, the NSSA has 14 Sectorial Committees from which this section is derived, e.g. Metal and Engineering

Occupation Title Mostly derived from the list of occupations found in the Myanmar Standard Classification of Occupations from the Department of Labour

Occupational Competency Standard

The set of competencies required for effective performance in an occupation in line with the employers and industry requirements across the country

Performance Criteria

Statements which specify what is to be assessed and the required level of performance. Performance criteria also indicate the sequence of major tasks. Each element has a number of

GLOSSARY

PDFi

ll PD

F Ed

itor w

ith F

ree W

riter

and

Tool

s


ii

performance criteria describing in detail the skills a worker applies when undertaking the work defined in the unit. They set out fully what is done, how well the work should be performed and allow for a measurable outcome. Written in passive voice.

Range Relates to the unit of competency as a whole and sets the parameters for the application of the competency and captures the, for example, the types of work, resources, services, etc. that could apply when the competency was being used.

Range and Context Relates to the Standard as a whole and performs a number of functions, including:

• Contextualising the competency Unit.

• Providing a linkage to knowledge and work requirements.

• Providing a focus and boundary for required performance.

• Providing assistance in the update of Competency Standard units.

Underpinning Knowledge

Refers to a basic understanding of how the work is done, which is a very vital part in evaluating the performance of workers.

Underpinning Skill Refers to the essential abilities needed to perform effectively, which is a very vital part in evaluating the performance of workers.

Unit Descriptor Elaborates the information provided by the Competency Unit by indicating the purpose and intent to ensure the clear and accurate description of such.

Variable Refers to technical terms or processes identified in the Performance Criteria (written in italicized form in the draft standard)

PDFi

ll PD

F Ed

itor w

ith F

ree W

riter

and

Tool

s


iii

FOREWORD

The National Skills Standards Authority (NSSA), formed in 2007 under the Ministry of Labour, Employment and Social Security (MOLES) has been facilitating the development of Occupational Competency Standards for the assessment and qualification of the Myanmar workforce. The NSSA initially formed 14 Sectorial Committees comprising of representatives from relevant line ministries and the private sector to, among others, develop the Occupational Competency Standards which would be the basis of assessment and awarding of certificates to workers. Thus far, the 14 Sectorial Committees have developed 173 Occupational Competency Standards at four levels for the 14 economic sectors, of which 93 Occupational Competency Standards were approved in principle by the Cabinet. In 2014, the NSSA with the assistance of GIZ and Swisscontact has started implementation of the ‘Fast Track Skills Assessment and Certification Pilot Project’ with the aim to certify existing skilled workers at National Certificate (NC) Level 1. For the pilot project, Expert Groups were formed to review the NSSA Occupational Competency Standards for 25 priority occupations. The National Occupational Competency Standard for Carpenter NC Level-1 is the outcome of such review. The review was undertaken by professionals and experts nominated by the Construction Industry Sectorial Committee. This revised standard was used by the NSSA during the pilot project undertaken from July to December 2014. Skills assessment events were actually undertaken and certificates were awarded to qualified candidates. The Carpenter Level -1 Standard (Version No.1) contains ten (10) competency units, comprising of seven (7) units under Technical Competency, two (2) units under Industrial Competency and one (1) unit under Basic Competency. This standard can be used for training and assessment leading to certification by NSSA. The Expert Group who reviewed the standard was composed of the following:

U Kyi Lwin Central Executive Member Myanmar Engineering Society

U Win Naing Htun Training Officer Central Training Centre (Thuwana) Ministry of Construction

Daw Win Thidar Aung Training Officer Central Training Centre (Thuwana) Ministry of Construction

U Thein Htay Instructor Central Training Centre (Thuwana) Ministry of Construction

The NSSA and the Construction Industry Sectorial Committee, hereby release the said Occupational Competency Standard of Carpenter for adoption by the Construction Industry. Chairperson Chairperson National Skills Standards Authority Construction Industry Sectorial Committee

PDFi

ll PD

F Ed

itor w

ith F

ree W

riter

and

Tool

s


1

Carpenter

OCCUPATION: CARPENTER (Building) MSCO-Occupational Code: 9-54-01

Description: Perform carpentry works in residential and light commercial buildings

Level Descriptor (General)

Certificate Level 1 Job level Skill, Knowledge and Attitude

National Certificate (NC)-1

Semi-skilled

Demonstrate basic knowledge by recall in a narrow range of area

Perform basic or preparatory practical skills in a defined range of tasks

Carry out routine tasks given clear direction

Demonstrate understanding of safety requirements

Receive and pass on information related to the work

Access and record information related to the work

Take limited responsibility for output of self

CARPENTER (BUILDING)

The National Certificate (NC) for Carpenters (Level 1) Competency Standard comprises of

occupational competencies that a person must attain to work as a carpenter in the construction

industry.

Competency Units for NC Level-1 Carpenter Building

Unit Code No. TECHNICAL COMPETENCY

CS.CA.101T1 Perform measurements and calculations

CS-CA-102T1 Read and interpret plans and specifications

CS-CA-103T1 Use carpentry tools

CS-CA-104T1 Use carpentry power tools

CS-CA-105T1 Make levelling for the foundation

CS-CA-106T1 Make timber formwork for concrete post

CS-CA-107T1 Fabricate beam, rafter, purlins and fitting

Unit Code No. INDUSTRIAL COMPETENCY

CS-CA-108I1 Follow safety and health procedure

CS-CA-109I1 Practice housekeeping

PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


2

Unit Code No. BASIC COMPETENCY

CS-CA-110B1 Receive and respond to workplace communication

PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


3

NATIONAL OCCUPATIONAL COMPETENCY STANDARD

Industry : CONSTRUCTION INDUSTRY

Occupation Title : CARPENTER (BUILDING)

Competency Unit Code : CS-CA-101T1

Competency Unit : PERFORM MEASUREMENTS AND CALCULATIONS

Unit Descriptor :

Competency Level : Level 1

Version No. : 1

Date : August 2014

This unit relates to the measurements and calculations of the necessary materials for general construction tasks.

PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


4


Competency Unit Code: CS-CA-101T1

Competency Unit Title: PERFORM MEASUREMENTS AND CALCULATIONS

Competency Elements

This competency unit consists of the following elements:

Element 1: Plan and prepare work

Element 2: Obtain the measurements (from drawings/sketches/verbal instructions)

Element 3: Calculate the amount of materials

DESCRIPTION OF COMPETENCY ELEMENTS

Competency Elements

Performance Criteria*

1. Plan and prepare for work 1.1 Construction site located 1.2 Site safety plan, and other normal specification/

location specifications are acquired 1.3 Measurement devices and calculation chosen as

necessary for the site are chosen

2. Obtain the measurements 2.1 Available measuring methods are chosen and used. 2.2 Device for measurement in foot or mm is used 2.3 Measurements are confirmed and recorded

3. Calculate the amount of material

3.1 Quantity of materials required are calculated 3.2 Appropriate formula for quantity calculation as per

instruction is used 3.3 Necessary quantity of materials are calculated and

estimated

*Italicized termis elaborated in the Range and Context

PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


5

RANGE AND CONTEXT

Variable Range

1. Device for measurement Measuring tape

Ruler

EVIDENCE GUIDE

Underpinning Knowledge Underpinning Skill

Calculation of the quantity and measurement of required materials

The appropriate formula for calculating

The measuring method

The directions about the work site

The site security plan

Measuring and calculating devices

Devices for measurement

Measuring and calculating

Following work instructions

Using the measuring devices

Evidence may be collected through assessment methods such as:

Observation of practical performance by the candidate

Inspection of finished work

Oral and written questions

PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


6





Competency Unit : READ AND INTERPRET PLANS AND SPECIFICATIONS

Unit Descriptor :


Version No. : 1

Date : August 2014

This unit relates to the skills in interpreting designs

and specifications as well as knowledge of designs,

their symbols, terminologies, and recording.

PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


7



Competency Unit Title: READ AND INTERPRET PLANS AND SPECIFICATIONS

Competency Elements


Element 1: Identify types of drawings and their specifications Element 2. Recognise amendments Element 3. Recognize commonly used symbols and abbreviations Element 4. Identify job requirements Element 5. Read and interpret the work specifications


Competency Elements


1. Identify types of drawings and their specifications

1.1 Main types of plans and drawings are identified 1.2 Elements of building as indicated in the drawing are

interpreted 1.3 Work (quality) requirements of the organization are

identified and followed. 1.4 Environmental control information is followed

2. Recognise amendments 2.1 Title panel to know the latest amendments to the drawing is checked

2.2 Latest amendments of the specifications are checked.

3. Recognize commonly used symbols and abbreviations

3.1 Symbols and abbreviations related to the job are recognized.

3.2 Symbols and abbreviations from the Legend in the drawing are correctly interpreted.

4. Identify job requirements

4.1 Scope and locations of the task are identified. 4.2 Types of construction and measurements for locations

are identified. 4.3 Environmental controls for each location are

identified. 4.4 Locations, dimensions and tolerances of ancillary works are identified.

*Italicized terms are elaborated in the Range and Context

PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


8

5. Read and interpret the work specification

5.1 Job specifications from drawings, notes and descriptions are identified

5.2 Standards of work, finishes and tolerances from project specifications are identified

5.3 Material attributes from specifications are identified

RANGE AND CONTEXT Variable Range

1. Elements of building May include but are not limited to:

Post

Purlins

Lintel

Cantilever

EVIDENCE GUIDE


Scope and locations of the tasks

Job specifications

Material attributes

Standard of work, finishes and tolerances

Skillful in interpreting drawings of the parts of the building

Skillful in interpreting the meaning of signs and symbols


Observation of the candidate’s practical performance



PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


9





Competency Unit : USE CARPENTRY TOOLS

Unit Descriptor :


Version No. : 1

Date : August 2014

This unit relates to the systematic use of carpentry

tools at the site

PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


10


Competency Unit Code:CS-CA-103T1

Competency Unit Title: USE CARPENTRY TOOLS

Competency Elements

This competency unit consists of the following element:

Element 1: Use carpentry hand tools


Competency Elements


1. Use carpentry hand tools

1.1 Required hand tools are used in a systematic and safe manner

RANGE AND CONTEXT

Variable Range

1. Hand tools Hammers

Saws

Chisels

Planes

Hand Drills

EVIDENCE GUIDE


The usage of planes, saws, chisels, hammers, drills and other tools

Skillful in the usage of carpentry tools






PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


11





Competency Unit : USE CARPENTRY POWER TOOLS

Unit Descriptor :


Version No. : 1

Date : August 2014

This unit relates to the use of power tools

PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


12



Competency Unit Title: USE CARPENTRY POWER TOOLS

Competency Elements


Element 1: Use carpentry power tools


Competency Elements


1. Use carpentry power tools

1.1 Specifications of the tools are identified 1.2 Power tools are inspected 1.3 Safety of power tools are inspected 1.4 Maintenance of the power tools are inspected 1.5 Suitable power tools used for various timber according

to its property and suitability are selected

RANGE AND CONTEXT

Variable Range

1. Power tools Power planes

Power saws

Power drills

EVIDENCE GUIDE


Choice of power tools

Safety of power tools

Use of power tools

Knowledge of electricity including power source

Helmet, glasses, earplugs, mask, overalls,

Skillful in usage of power tools safely

Skillful in usage of personal protective equipment

*Italicized term is elaborated in the Range and Context

PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


13

safety belt, safety shoes, Gloves





PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


14





Competency Unit : MAKE LEVELING FOR THE FOUNDATION

Unit Descriptor :


Version No. : 1

Date : August 2014

This unit relates to the application of basic leveling

procedures for foundation work. Accuracy is

required to avoid errors to minimize the loss of time

and resources.

PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


15



Competency Unit Title: MAKE LEVELLING FOR THE FOUNDATION

Competency Elements


Element 1: Perform basic levelling procedures for foundations as per plan

Element 2: Use level copying


Competency Elements


1. Perform basic levelling procedures for foundations as per plan

1.1 Datum/survey pegs for levelling are used. 1.2 3 : 4 : 5 triangulation for levelling is used. 1.3 Right triangle method for levelling is used. 1.4 Optical devices for levelling are used.

2. Use level copying 2.1 Levelling using common levelling tools are performed

RANGE AND CONTEXT

Variable Range

1. Common levelling tools Spirit level

Plastic pipe level

EVIDENCE GUIDE


Accuracy and levelling

Knowledge of different types of foundation

Methods of levelling

Skillful in using common levelling method

Skillful in using water and clear plastic pipe method




PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


16



PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


17





Competency Unit : MAKE TIMBER FORMWORK FOR CONCRETE POST

Unit Descriptor :


Version No. : 1

Date : August 2014

This unit relates to making timber formwork for

concrete post

PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


18



Competency Unit Title: MAKE TIMBER FORMWORK FOR CONCRETE POST

Competency Elements


Element 1: Construct timber formwork for concrete post


Competency Elements


1. Construct timber formwork for concrete post

1.1 Timber for making formwork for concrete post is prepared

1.2 Plywood for making formwork for concrete post is prepared

1.3 Timber form work is constructed

RANGE AND CONTEXT

Variable Range

1. Formwork May include:

Wood

Plywood


PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


19

EVIDENCE GUIDE


Timber formwork making

Selecting the materials

Knowledge of concrete

Use of tools and equipment for making formwork

Skillful in using timber and plywood for formwork

Skillful in using different materials for formwork





PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


20





Competency Unit : FABRICATE AND FIT BEAMS, RAFTERS, AND PURLINS

Unit Descriptor :


Version No. : 1

Date : August 2014

This unit relates to the construction and fitting to fix

beams, rafters, and purlins

PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


21



Competency Unit Title: FABRICATE AND FIT BEAMS, RAFTERS, AND PURLINS

Competency Elements


Element 1: Fabricate different types of rafters

Element 2: Make rafters and purlins fitting


Competency Elements


1. Fabricate different types of rafters

1.1 Roof rafter joints of various parts by measuring are systematically fabricated

1.2 Rafter fittings are systematically made

2. Make rafters and purlins fitting

2.1 Fittings of rafters and purlins are systematically made

RANGE AND CONTEXT

Variable Range

1. Rafters May include but are not limited to:

Common rafter

Valley rafter

Jack rafter

Hip rafter


PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


22

EVIDENCE GUIDE


Different types of joints, rafters, and purlins

Fittings of joints, rafters, and purlins

Carpentry fittings

Skillful in making different types of timber joints

Skillful in rafter fitting





PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


23





Competency Unit : FOLLOW THE SAFETY AND HEALTH PROCEDURE

Unit Descriptor :


Version No. : 1

Date : August 2014

This unit relates to compliance with regulatory and

organizational requirements for occupational health

and safety

PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


24


Competency Unit Code: CS-CA-108I1

Competency Unit Title: FOLLOW THE SAFETY AND HEALTH PROCEDURE

Competency Elements


Element 1: Follow safe work practices

Element 2. Identify hazards and risks

Element 3. Follow emergency procedures


Competency Elements


1. Follow safe work practices

1.1 Safety regulations and workplace safety and hazard control practices based on organization procedures are followed

1.2 Hazards/risks in the workplace and their corresponding indicators to minimize or eliminate risks to co-workers, workplace and environment in accordance with organizational procedures are identified

1.3 Contingency measures during the events of workplace accidents, fire and other emergencies in accordance with organizational procedures are complied

2. Identify hazards and risks 2.1 OHS issues or concerns and identified workplace hazards to designated personnel in accordance with workplace requirements and relevant OHS legislation are reported

3. Follow emergency procedures

3.1 Occupational Health and Safety (OHS) procedures for controlling hazards/risks in workplace are consistently followed.

3.2 Procedures for dealing with workplace accidents, fire and emergencies in accordance with organizational OHS policies are followed

3.3 Personal Protective Equipment (PPE)are correctly used in accordance with organization’s OHS procedures and practices


PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


25

3.4 Appropriate assistance provided in the event of a workplace emergency in accordance with established organizational protocols

RANGE AND CONTEXT

EVIDENCE GUIDE

Variable Range

1. Safety regulations Waste disposal

Electrical and fire safety precaution

Professional safety signs

2. Hazards/risks Physical hazards

Ergonomic hazards

Electrical hazards

Falling and tripping hazards

3. PPE Safety Belt

Helmet

Head Protection

Glasses

Mask

Gloves, boots, etc.


Safety regulations

Safety signs and symbols and Personal Protective Equipment(PPE)

Emergency procedures

Various site hazards

Safety and health procedures

Accidents which may happen

Correct use of PPE

Following work instructions

Basic skills of carpentry





PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


26


Industry : CONSTRUCTION


Competency Unit Code : CS-CA-109I1

Competency Unit : PRACTICE HOUSE KEEPING

Unit Descriptor :


Version No. : 1

Date : August 2014

This unit covers the knowledge, skills and

attitudes required to apply the basic

housekeeping procedures.

PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


27


Competency Unit Code: CS-CA-109I1

Competency Unit Title: PRACTICE HOUSE KEEPING

Competency Elements

This competency unit consists of the following elements: Element 1: Sort and remove unnecessary items Element 2: Arrange items Element 3: Maintain work area, tools and equipment Element 4: Follow work process and procedures Element 5: Perform work spontaneously


Competency Elements


1. Sort and remove unnecessary items 1.1 Reusable, recyclable materials are sorted in accordance with organizational procedures

1.2 Unnecessary items are removed and disposed of in accordance with organizational procedures.

2. Arrange items 2.1 Items are arranged in accordance with organizational housekeeping procedures

2.2 Work area is arranged according to job requirements

2.3 Activities are prioritized based on instructions. 2.4 Items are provided with clear and visible

Identification marks based on procedure 2.5 Safety equipment and evacuation passages are

kept clear and accessible based on instructions

3. Maintain work area, tools and

Equipment

3.1 Cleanliness and orderliness of work area is maintained in accordance with organizational procedures

3.2 Tools and equipment are cleaned in accordance with manufacturer’s instructions/manual

3.3 Minor repairs are performed on tools and equipment in accordance with manufacturer’s instruction/manual

3.4 Defective tools and equipment are reported


PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


28

to immediate supervisor

4.Follow work process and procedures 4.1 Materials for common use are maintained in designated area based on procedures

4.2 Work is performed according to work procedures

4.3 Abnormal incidents are reported to immediate supervisor.

5. Perform work spontaneously 5.1 Work is performed as per instruction 5.2 Organizational decorum is followed and

complied with 5.3 Work is performed in accordance with

occupational health and safety (OHS) requirements

RANGE AND CONTEXT

Variable Range

1. Unnecessary items may include:

Non-recyclable materials

Unserviceable tools and equipment

Pictures, posters and other materials not related to work activity

Waste materials

2. Identification marks may include:

Labels

Tags

Color coding

3. Decorum may include:

Organizational rules and regulations

Proper work clothes

Behavior

4. Minor repair may include: Application of lubricants

Sharpening of tools

Tightening of nuts, bolts and screws

PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


29

EVIDENCE GUIDE


Principles of 5S

Work process and procedures

Safety signs and symbols

General OH&S principles

Environmental requirements relevant to work Accident/Hazard reporting procedures

Basic communication skills

Interpersonal skills

Reading skills required to interpret instructions

Reporting/recording accidents and potential hazards





PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


30




Competency Unit Code : CS-CA-110B1

Competency Unit : RECEIVE AND RESPOND TO WORKPLACE

COMMUNICATION

Unit Descriptor :


Version No. : 1

Date : August 2014

This unit covers the knowledge, skills and

attitudes required to receive, respond and act

on verbal and written communication.

PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


31


Competency Unit Code: CS-CA-110B1

Competency Unit Title: RECEIVE AND RESPOND TO WORKPLACE COMMUNICATION

Competency Elements

This competency unit consists of the following elements: Element 1: Follow routine spoken messages Element 2: Perform workplace duties following written notices


Competency Elements


1. Follow routine verbal messages 1.1 Required information is gathered by listening attentively and correctly and interpreting or understanding information/instructions

1.2 Instructions/information are properly recorded 1.3 Instructions are acted upon immediately in

accordance with information received 1.4 Clarification is sought from workplace supervisor

on all occasions when any instruction/information is not clear

2. Perform workplace duties following written notices

2.1 Written notices and instructions are read and interpreted correctly in accordance with organizational guidelines

2.2 Routine written instructions are followed in sequence

2.3 Feedback is given to workplace supervisor based on the instructions/information received


PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


32

RANGE AND CONTEXT

Variable Range

1. Written notices and instructions may include:

Handwritten and printed materials

Internal memos

External communications

Electronic mails

Briefing notes

General correspondence

2. Organizational Guidelines may include:

Information documentation procedures

Company policies and procedures

Organizational manuals

Service manuals

EVIDENCE GUIDE

Underpinning Knowledge Underpinning Skills

Knowledge of organizational policies/ guidelines in regard to processing internal/external information

Ethical work practices in handling communications

Communication process

Conciseness in receiving and clarifying messages/information/communication

Accuracy in recording messages/information





PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


PDFi

ll PD

F Ed

itor w

ith F

ree

Writ

er a

nd T

ools


PDFill PDF Editor with Free Writer and ToolsThe Carpenter Level -1 Standard (Version No.1) contains ten (10) competency units, comprising of seven (7) units under Technical Competency,

Documents