Huawei Enterprise Network eSight Channel Sales Guide Issue 3.2 Date 2013-11-20 HUAWEI TECHNOLOGIES CO., LTD.
Huawei Enterprise Network eSight Channel Sales Guide
Issue 32
Date 2013-11-20
HUAWEI TECHNOLOGIES CO LTD
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
i
Copyright copy Huawei Technologies Co Ltd 2013 All rights reserved
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co Ltd
Trademarks and Permissions
and other Huawei trademarks are trademarks of Huawei Technologies Co Ltd
All other trademarks and trade names mentioned in this document are the property of their respective
holders
Notice
The purchased products services and features are stipulated by the contract made between Huawei and
the customer All or part of the products services and features described in this document may not be
within the purchase scope or the usage scope Unless otherwise specified in the contract all statements
information and recommendations in this document are provided AS IS without warranties guarantees or
representations of any kind either express or implied
The information in this document is subject to change without notice Every effort has been made in the
preparation of this document to ensure accuracy of the contents but all statements information and
recommendations in this document do not constitute a warranty of any kind express or implied
Huawei Technologies Co Ltd
Address Huawei Industrial Base
Bantian Longgang
Shenzhen 518129
Peoples Republic of China
Website httpwwwhuaweicom
Email supporthuaweicom
Huawei Enterprise Network eSight Channel Sales Guide Contents
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
ii
Contents
1 eSight Overall Sales Strategy 1
12 Product Changes 1
121 Features Supported in V2R3C10 1
122 Features Supported in V2R3C01 2
123 Features Supported in V2R3C00 3
13 Sales Scenarios 3
131 eSight Integrated User and Network Management Solution for Campus Networks 3
132 eSight Visible Management Solution for Enterprise Branch Networks 4
133 eSight Automatic Management Solution for Data Center Networks 4
14 Market Opportunities 5
141 Third-Party Device Management Capability of eSight Help Win Network Expansion and Migration Projects 5
142 Hierarchical Network Management Is Recommended When an Enterprise Has a Headquarters and Many Branches
5
143 Customers Focus on Network Quality Monitoring (Latency Packet Loss Rate and Jitter) and Traffic Monitoring 5
144 Customers Focus on NAT Source Tracing Online Behavior Analysis and Network Security 6
145 Customers Focus on Network Reliability 6
2 eSight Portfolio 7
21 eSight Component Overview 7
22 Competition Analysis 9
3 Selling Points and Sales Strategy 10
31 Selling Points 10
311 Key Message 10
312 Recommended Components and Scenarios 10
32 Sales Policy and Restriction 11
321 Sales Policy and Restriction 11
322 Upgrade Scenarios 11
33 Product Certification 13
4 eSight Sales and Quotation Modes 14
41 eSight Quotation Mode 14
42 Product License Architecture 14
5 Document and Help Channels 15
Huawei Enterprise Network eSight Channel Sales Guide Contents
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Copyright copy Huawei Technologies Co Ltd
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51 Documents 15
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
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1
1 eSight Overall Sales Strategy
A network management system (NMS) plays an important role in network operation and
maintenance (OampM) An NMS can provide visible management simplify OampM help
administrators quickly locate faults and provide data support for decision-making of top
executives eSight is a unified network management platform for enterprise networks and has
been widely used in government education medicine and large enterprises
The overall sales strategies for eSight are as follows
1 Integrated with a solution to ensure future network expansion Recommend eSight
when Huawei devices are used on a network for the first time
2 Trial use before promotion Recommend customers to use eSight for a trial Report
information about customers who use eSight as a trial to the eSight support team and
then promote eSight to these customers
3 Project breakthrough Use the third-party device management capability of eSight to
make a breakthrough in projects with third-party devices on live networks Sale the
AppBase platform first Sale other eSight components after customers use Huawei
devices on their networks
4 Market seeking Find out eSights market opportunities based on customer management
requirements to promote sales of eSight components For details about application
scenarios of major components see section 312 Recommended Components and
Scenarios
12 Product Changes
121 Features Supported in V2R3C10
Component Description
eSight AppBase
(enhanced)
VLAN service management management of VLANs on the
entire network VLAN-based device management VLAN
topology and batch VLAN deployment
Configuration file Sends notifications through emails after
detecting configuration changes
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
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2
Component Description
Network Traffic
Analyzer
(enhanced)
Traffic threshold alarm Sets traffic threshold values for
applications and hosts When the number of times that the
monitored value exceeds the threshold values within a specified
time reaches the preset value eSight sends alarm notifications
through email
Application traffic analysis Works with the service awareness
(SA) function of an AR V2R5 to analyze some application traffic
such as QQ and BT
WLAN Manager
(enhanced)
Power consumption management power conservation policies
based on APs radios and SSIDs
WIDS enhanced detection and display of attack sources
detection of the AP number and attack behavior matching attack
prevention and denial of unauthorized clients
MPLS VPN
Manager
(enhanced)
VPN management on third-party devices (H3C devices MSR
series S5800 and S5500 Cisco devices Cisco Catalyst 6500
series switches Cisco Catalyst 3500 series switches Cisco
Catalyst 4500 series switches Cisco 7600 series routers and
Cisco 7000 series routers)
GUI for MPLS VPN service configuration
IPSec VPN
Manager
(enhanced)
Automatic discovery and graphic display of IPSec VPN service
Service-based quick diagnosis
Supported devices S9300 and S9700 switches NE16 AR1200
AR2200 AR3200 AR150 AR200 AR500 Eudemon USG and
SVN
Restricted sales canceled
Secure Center
(enhanced)
Intelligent security policy analysis Analyzes redundant policies
and policies with high risks and a high matching rate This
function is designed for firewalls
122 Features Supported in V2R3C01
Component Description
LogCenter Manages a large number of logs on the entire
network The logs can be system binary
DataFlow and NetFlow logs
Supports NAT source tracing and collects
2400000 session logs and 105000 system logs
per second
Secure Center Provides security policies for firewalls and
UTMs
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
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Component Description
WLAN Manager Provides the wireless positioning function to
locate clients unauthorized devices and
interference sources in real time This provides
basic data for product promotion rescue and
network maintenance
123 Features Supported in V2R3C00
Component Description
DC nCenter Unified physical and virtual resource management
Integrated physical and virtual topology
Virtual awareness and automatic policy migration on the network
side to ensure service continuity
Dual Server Uses risk and disaster recovery protection to ensure service
continuity and improve system reliability
Uses the Veritas software to perform software volume
management data replication and heartbeat management
Supports the Linux operating system and Oracle database
SLA Manager Provides real-time monitoring on the network to ensure Quality
of Service (QoS) for key services
Uses unified key indicators and graphic display of statistics to
provide basis for network quality monitoring and optimization
MPLS Tunnel
Manager
Automatically discovers deployed tunnels (MPLS TE and LDP
tunnels) edges out complex networking modes and reduces
management difficulties
Dynamically displays tunnel status changes and prevents tunnel
faults
13 Sales Scenarios
131 eSight Integrated User and Network Management Solution for Campus Networks
Solution Highlights minus Wired and wireless integration Provides an open platform and manages IP devices
of third-party vendors such as Cisco and HP It implements unified management of IP
and IT devices such as switches WLAN devices and firewalls on campus networks
minus Unified policy management Provides unified policy management on the entire
network to implement multi-layer control on access terminals users and networks
minus Visible network quality Displays statistics on latency packet loss rate and jitter
and traffic distribution and trend on the GUI This helps detect potential network risks
in advance to protect key services of enterprises
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
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Recommended Components
eSight standardeSight professional WLAN Manager Network Traffic Analyzer
LogCenter Secure Center SLA Manager and Policy Center
132 eSight Visible Management Solution for Enterprise Branch Networks
Solution Highlights
Visible devices Manages switches routers and printers in a visible manner and presents
real-time network problems
Visible traffic Manages branch traffic in a refined manner eSight can display Top N
application traffic and host traffic which displays real-time traffic data detects
exceptions and provides basis for network planning
Visible quality Evaluates SLA services and provides Network Quality Analysis (NQA)
counters to evaluate latency packet loss rate and jitter of network data packets This
helps locate network problems and ensure branch office experience
Visible service Provides visible management of the MPLS VPN services and provides
the one-click fault diagnosis function of services devices and interfaces This reduces
the requirements on enterprise operation and maintenance (OampM)
Visible security trend Provides distributed log management and one-stop log audit to
view historical network status and reproduce security events
Recommended Components
eSight standardeSight professional SLA Manager Network Traffic Analyzer MPLS
VPN Manager IPSec VPN Manager MPLS Tunnel Manager LogCenter and Secure
Center
133 eSight Automatic Management Solution for Data Center Networks
Solution Highlights
Visible Manages physical and virtual resources and displays network traffic distribution
and network quality (latency packet loss rate and jitter) in a visible manner
Automatic Migrates data center networks automatically and supports CE switches and
X7 switches
Recommended Components
eSight professional SLA Manager Network Traffic Analyzer and DC nCenter
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
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14 Market Opportunities
141 Third-Party Device Management Capability of eSight Help Win Network Expansion and Migration Projects
Background Some devices on a live network are from other vendors and are managed by a third-party
NMS A unified NMS is required to implement unified management of all devices on the
network
Solution and Customer Benefit eSight can manage devices from more than 30 vendors
eSight can provide basic device management capabilities for new devices within a month
since the devices support the SNMPTelnet protocol The basic device management
capability includes management on basic device information such as manufacturer
device type device version interface information performance and panel link
discovery universal alarms IP addresses and configuration files
142 Hierarchical Network Management Is Recommended When an Enterprise Has a Headquarters and Many Branches
Background OampM personnel in the branches want to manage devices in the branches independently
The headquarters NMS only monitors the branch status There are more than 5000
network elements (NEs) on the network
Solution and Customer Benefit Use hierarchical network management by deploying one eSight professional edition in
the headquarters and one eSight standard edition in each branch
The eSight systems in the headquarters and branches are physically isolated The
headquarters eSight can know network status of branches while the branch eSight can
manage devices in each branch independently
143 Customers Focus on Network Quality Monitoring (Latency Packet Loss Rate and Jitter) and Traffic Monitoring
Background Enterprises require that the networks leased from carriers of high quality
Enterprises want to monitor network traffic to provide guarantee for key applications
Enterprises want to obtain statistics on latency packet loss rate and jitter through ping
operations
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
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Solution and Customer Benefit eSight provides the SLA Manager and NTA components to meet these requirements
SLA Manager must work with the NQA feature of devices while NTA must work with
the NetSteam feature
144 Customers Focus on NAT Source Tracing Online Behavior Analysis and Network Security
Background NAT is required at enterprise egress to meet conformity audit requirements
Enterprises use Huawei USG or ASG products to provide user behavior management
Customers want a product that can manage gateway security policies in a unified manner
evaluate policy rationality and give security suggestions
Solution and Customer Benefit eSight provides the LogCenter and Secure Center components to meet these
requirements
145 Customers Focus on Network Reliability
Background Customers require that when one NMS in an area powers off the other NMS can take
over to monitor the network
Customers require that when one NMS in an area becomes faulty the other NMS can
take over to monitor and manage the network
Customers have sufficient budget
Solution and Customer Benefit eSight can be used with the Veritas software to provide dual server (with Linux operating
system) backup meeting customers reliability requirements
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
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2 eSight Portfolio
21 eSight Component Overview
eSight provides a unified OampM platform and a wide variety of components for enterprise
users catering for differentiated OampM demands
For detailed description about eSight see Huawei eSight Full Product Datasheet
Component Description
eSight Unified Network
Management Platform
Provides compact standard and professional editions for
enterprise users
In addition to unified management of devices from various
vendors topology management fault management performance
management smart configuration tool configuration file
management and Simple Network Management Protocol
(SNMP) northbound interface the eSight Unified Network
Management Platform allows users to customize third-party
devices helping establish a network management system
customized to their specific needs
eSight Smart Reporter Provides preset report templates to meet requirements in most
management scenarios
Provides a professional report design tool for users to customize
statistics reports
eSight SLA Manager Integrates with devices Network Quality Analysis (NQA)
function to diagnose and measure link performance between
network devices 24x7 and displays Quality of Service (QoS)
statistics
Administrators can set the QoS threshold eSight notifies
administrators remotely when QoS reaches the threshold
Administrators can use the quick diagnosis function to monitor
link performance in real time and diagnose faults which
improves management efficiency
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
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Component Description
eSight Network Traffic
Analyzer
Collects router and Layer 3 switch traffic analyzes network
traffic based on NetFlow NetStream and sFlow protocols and
allows users to customize reports This helps network
administrators monitor traffic and bandwidth usage and detect
network bottlenecks in a timely manner providing evidence for
network planning and fault diagnosis
eSight LogCenter
Manager
Provides a platform for collecting storing and auditing multiple
types of large-scale logs in a unified manner
Manages logs from Huawei and other vendors devices
Provides industrial leading NAT tracing and security events
analysis functions
eSight WLAN Manager Provides integrated management of wired and wireless
networks
Supports wizard configuration to improve deployment
efficiency of wireless services
Displays information about WLAN network quality
interference sources wireless intrusion and access terminals
Supports one-click diagnosis interference source locating
access terminal locating and spectrum analysis at the terminal
side and network side to implement highly-efficient
troubleshooting
eSight MPLS VPN
Manager
Integrates scattered VPN information into visible management
objects and displays the information using figures and graphs
Provides End-to-End (E2E) service deployment and hierarchical
fault diagnosis capabilities Administrators can easily deploy
monitor and diagnose VPN services to provide quality and
reliability guarantee for key services
eSight MPLS Tunnel
Manager
Automatically discovers Multiprotocol Label Switching
(MPLS) Traffic Engineering (TE) and Label Distribution
Protocol (LDP) tunnels that have been deployed on the network
monitors tunnels in real time dynamically displays tunnel
running status and monitors active-standby switchover and
bypasses
eSight IPSec VPN
Manager
Automatically discovers IPSec VPN services on the hub-spoke
and site-to-site networks and provides all-round monitoring and
diagnosis functions including service alarm status monitoring
service topology performance monitoring service diagnosis
and historical tunnel information display
eSight Secure Center Provides unified security services management functions for the
entire network including Huawei firewalls Unified Threat
Management (UTM) and Access Routers (AR)
Provides policy redundancy analysis risk analysis policy
matching analysis and comprehensive analysis for USG series
firewalls to provide basis for policy optimization
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
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Component Description
eSight DC nCenter Monitors network resources (including physical servers VMs
vSwitches and TOR switches) displays the topology of virtual
resources and physical devices and dynamically adjusts
physical network profiles based on VM changes
22 Competition Analysis
For detailed information about comparison between Huawei eSight and HP (H3C) iMC see
Huawei eSight vs HP(H3C) iMC Mapping
For detailed information about comparison between Huawei eSight and Cisco product see
Huawei eSight vs Cisco Mapping
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
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3 Selling Points and Sales Strategy
31 Selling Points
311 Key Message
One Management Unified wired and wireless network management
Multi-vendor device management
Unified network and security device management
One Policy Rule-based policy management and 5W1H-based access control (5W1H indicates user
identity terminal type resource type access time access location and access mode)
Rich security policies that enhance terminal security
Full guest access lifecycle solution
Easy to Use Visualized management
Easy troubleshooting
User-friendly Graphical User Interface (GUI)
312 Recommended Components and Scenarios
Component Scenario
eSight
compactstandardprofessional
eSight Smart Reporter
Customer focus basic monitoring alarm performance
configuration file and report management
eSight SLA Manager Customer focus latency packet loss rate and jitter
Devices must support the NQA feature
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
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Component Scenario
eSight NTA Manager Customer focus traffic distribution and bandwidth usage
Devices must support the NetFlow NetStream and sFlow
features
eSight LogCenter Customer focus NAT source tracing online behavior
analysis and network security
eSight WLAN Manager Customer focus unified wired and wireless network
management wireless positioning spectrum analysis and
WIDS management
eSight MPLS VPN Manager
eSight MPLS Tunnel Manager
Customer focus MPLS VPN management
eSight IPSec VPN Manager Customer focus IPSec VPN management
eSight Secure Center Customer focus Analysis and suggestions on
configuration and optimization of security policies
eSight DC nCenter Customer focus unified management of physical and
virtual resources and dynamical adjustment of network
policies upon VM changes
32 Sales Policy and Restriction
321 Sales Policy and Restriction
1 Huawei eSight and Policy Center are two independent products and they can be
configured on the same or different servers Users can log in to Huawei eSight and
Policy Center simultaneously For details see Huawei eSight Configuration of Software
and Hardware
2 The following components of Huawei eSight do not support HA and the Linux operating
system LogCenter Manager Secure Center and Network Traffic Analyzer
3 Huawei servers are recommended for eSight If customers purchase servers from other
vendors they must read Huawei eSight Configuration of Software and Hardware
carefully to determine the server models
322 Upgrade Scenarios
eSight provides upgrade services through warranty and maintenance The details are as
follows
In China
minus By default Huawei provides three-month support services for eSight software from
the date of shipment
minus If customers purchase warranty and maintenance Huawei provides upgrade versions
including the C version R version and patches If customers need to upgrade
services for more than one year they can place an order independently
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
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Service Type Service Item Hi-Care Application Software Support
Hi-Care Application Software
Upgrade Support
Gold Gold+
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Active
support
Health check No 4year
Service plan and report No Yes
Outside of China
minus Hi-Care Application Software Support provides C version upgrade and patches
minus Hi-Care Application Software Upgrade Support provides R version upgrade
minus By default Huawei provides one-year support services for eSight software If
customers need to upgrade services for more than one year they can place an order
independently
minus The warranty and maintenance fee is calculated each year starting from 90 days after
the date of shipment
Offering Service Type
Service Item Hi-Care Application Software Support
Hi-Care Application Software Upgrade Support
Application
software
maintenance
support
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 service 7 x 24 service
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
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33 Product Certification
Software Server RoHS
Software Server CE-SDoc
eSight Enterprise Operation And Maintenance System CE-SDoc
eSight Enterprise Operation And Maintenance System RoHS
Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes
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4 eSight Sales and Quotation Modes
41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions
meeting different enterprise requirements eSight service management components are
configured on the eSight platform with a management device license More service
components with licenses can be added
The eSight license follows the scale and incremental design of the industry eSight
licenses are packed for sale
42 Product License Architecture
For details about quotation items see Huawei eSight Full Ordering Guide
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
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15
5 Document and Help Channels
51 Documents
eSight product documents are available at
httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985
6717|7923123|9858904|6725036
Huawei provides detailed documents and smooth help channels for agents For more
information visit
httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod
ucts-infonetwork-infrastructureesightindexhtm
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
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Copyright copy Huawei Technologies Co Ltd
16
Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved
The information contained in this document is for reference purpose only and is subject to
change or withdrawal according to specific customer requirements and conditions
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
i
Copyright copy Huawei Technologies Co Ltd 2013 All rights reserved
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co Ltd
Trademarks and Permissions
and other Huawei trademarks are trademarks of Huawei Technologies Co Ltd
All other trademarks and trade names mentioned in this document are the property of their respective
holders
Notice
The purchased products services and features are stipulated by the contract made between Huawei and
the customer All or part of the products services and features described in this document may not be
within the purchase scope or the usage scope Unless otherwise specified in the contract all statements
information and recommendations in this document are provided AS IS without warranties guarantees or
representations of any kind either express or implied
The information in this document is subject to change without notice Every effort has been made in the
preparation of this document to ensure accuracy of the contents but all statements information and
recommendations in this document do not constitute a warranty of any kind express or implied
Huawei Technologies Co Ltd
Address Huawei Industrial Base
Bantian Longgang
Shenzhen 518129
Peoples Republic of China
Website httpwwwhuaweicom
Email supporthuaweicom
Huawei Enterprise Network eSight Channel Sales Guide Contents
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
ii
Contents
1 eSight Overall Sales Strategy 1
12 Product Changes 1
121 Features Supported in V2R3C10 1
122 Features Supported in V2R3C01 2
123 Features Supported in V2R3C00 3
13 Sales Scenarios 3
131 eSight Integrated User and Network Management Solution for Campus Networks 3
132 eSight Visible Management Solution for Enterprise Branch Networks 4
133 eSight Automatic Management Solution for Data Center Networks 4
14 Market Opportunities 5
141 Third-Party Device Management Capability of eSight Help Win Network Expansion and Migration Projects 5
142 Hierarchical Network Management Is Recommended When an Enterprise Has a Headquarters and Many Branches
5
143 Customers Focus on Network Quality Monitoring (Latency Packet Loss Rate and Jitter) and Traffic Monitoring 5
144 Customers Focus on NAT Source Tracing Online Behavior Analysis and Network Security 6
145 Customers Focus on Network Reliability 6
2 eSight Portfolio 7
21 eSight Component Overview 7
22 Competition Analysis 9
3 Selling Points and Sales Strategy 10
31 Selling Points 10
311 Key Message 10
312 Recommended Components and Scenarios 10
32 Sales Policy and Restriction 11
321 Sales Policy and Restriction 11
322 Upgrade Scenarios 11
33 Product Certification 13
4 eSight Sales and Quotation Modes 14
41 eSight Quotation Mode 14
42 Product License Architecture 14
5 Document and Help Channels 15
Huawei Enterprise Network eSight Channel Sales Guide Contents
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
iii
51 Documents 15
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
1
1 eSight Overall Sales Strategy
A network management system (NMS) plays an important role in network operation and
maintenance (OampM) An NMS can provide visible management simplify OampM help
administrators quickly locate faults and provide data support for decision-making of top
executives eSight is a unified network management platform for enterprise networks and has
been widely used in government education medicine and large enterprises
The overall sales strategies for eSight are as follows
1 Integrated with a solution to ensure future network expansion Recommend eSight
when Huawei devices are used on a network for the first time
2 Trial use before promotion Recommend customers to use eSight for a trial Report
information about customers who use eSight as a trial to the eSight support team and
then promote eSight to these customers
3 Project breakthrough Use the third-party device management capability of eSight to
make a breakthrough in projects with third-party devices on live networks Sale the
AppBase platform first Sale other eSight components after customers use Huawei
devices on their networks
4 Market seeking Find out eSights market opportunities based on customer management
requirements to promote sales of eSight components For details about application
scenarios of major components see section 312 Recommended Components and
Scenarios
12 Product Changes
121 Features Supported in V2R3C10
Component Description
eSight AppBase
(enhanced)
VLAN service management management of VLANs on the
entire network VLAN-based device management VLAN
topology and batch VLAN deployment
Configuration file Sends notifications through emails after
detecting configuration changes
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
2
Component Description
Network Traffic
Analyzer
(enhanced)
Traffic threshold alarm Sets traffic threshold values for
applications and hosts When the number of times that the
monitored value exceeds the threshold values within a specified
time reaches the preset value eSight sends alarm notifications
through email
Application traffic analysis Works with the service awareness
(SA) function of an AR V2R5 to analyze some application traffic
such as QQ and BT
WLAN Manager
(enhanced)
Power consumption management power conservation policies
based on APs radios and SSIDs
WIDS enhanced detection and display of attack sources
detection of the AP number and attack behavior matching attack
prevention and denial of unauthorized clients
MPLS VPN
Manager
(enhanced)
VPN management on third-party devices (H3C devices MSR
series S5800 and S5500 Cisco devices Cisco Catalyst 6500
series switches Cisco Catalyst 3500 series switches Cisco
Catalyst 4500 series switches Cisco 7600 series routers and
Cisco 7000 series routers)
GUI for MPLS VPN service configuration
IPSec VPN
Manager
(enhanced)
Automatic discovery and graphic display of IPSec VPN service
Service-based quick diagnosis
Supported devices S9300 and S9700 switches NE16 AR1200
AR2200 AR3200 AR150 AR200 AR500 Eudemon USG and
SVN
Restricted sales canceled
Secure Center
(enhanced)
Intelligent security policy analysis Analyzes redundant policies
and policies with high risks and a high matching rate This
function is designed for firewalls
122 Features Supported in V2R3C01
Component Description
LogCenter Manages a large number of logs on the entire
network The logs can be system binary
DataFlow and NetFlow logs
Supports NAT source tracing and collects
2400000 session logs and 105000 system logs
per second
Secure Center Provides security policies for firewalls and
UTMs
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
3
Component Description
WLAN Manager Provides the wireless positioning function to
locate clients unauthorized devices and
interference sources in real time This provides
basic data for product promotion rescue and
network maintenance
123 Features Supported in V2R3C00
Component Description
DC nCenter Unified physical and virtual resource management
Integrated physical and virtual topology
Virtual awareness and automatic policy migration on the network
side to ensure service continuity
Dual Server Uses risk and disaster recovery protection to ensure service
continuity and improve system reliability
Uses the Veritas software to perform software volume
management data replication and heartbeat management
Supports the Linux operating system and Oracle database
SLA Manager Provides real-time monitoring on the network to ensure Quality
of Service (QoS) for key services
Uses unified key indicators and graphic display of statistics to
provide basis for network quality monitoring and optimization
MPLS Tunnel
Manager
Automatically discovers deployed tunnels (MPLS TE and LDP
tunnels) edges out complex networking modes and reduces
management difficulties
Dynamically displays tunnel status changes and prevents tunnel
faults
13 Sales Scenarios
131 eSight Integrated User and Network Management Solution for Campus Networks
Solution Highlights minus Wired and wireless integration Provides an open platform and manages IP devices
of third-party vendors such as Cisco and HP It implements unified management of IP
and IT devices such as switches WLAN devices and firewalls on campus networks
minus Unified policy management Provides unified policy management on the entire
network to implement multi-layer control on access terminals users and networks
minus Visible network quality Displays statistics on latency packet loss rate and jitter
and traffic distribution and trend on the GUI This helps detect potential network risks
in advance to protect key services of enterprises
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
4
Recommended Components
eSight standardeSight professional WLAN Manager Network Traffic Analyzer
LogCenter Secure Center SLA Manager and Policy Center
132 eSight Visible Management Solution for Enterprise Branch Networks
Solution Highlights
Visible devices Manages switches routers and printers in a visible manner and presents
real-time network problems
Visible traffic Manages branch traffic in a refined manner eSight can display Top N
application traffic and host traffic which displays real-time traffic data detects
exceptions and provides basis for network planning
Visible quality Evaluates SLA services and provides Network Quality Analysis (NQA)
counters to evaluate latency packet loss rate and jitter of network data packets This
helps locate network problems and ensure branch office experience
Visible service Provides visible management of the MPLS VPN services and provides
the one-click fault diagnosis function of services devices and interfaces This reduces
the requirements on enterprise operation and maintenance (OampM)
Visible security trend Provides distributed log management and one-stop log audit to
view historical network status and reproduce security events
Recommended Components
eSight standardeSight professional SLA Manager Network Traffic Analyzer MPLS
VPN Manager IPSec VPN Manager MPLS Tunnel Manager LogCenter and Secure
Center
133 eSight Automatic Management Solution for Data Center Networks
Solution Highlights
Visible Manages physical and virtual resources and displays network traffic distribution
and network quality (latency packet loss rate and jitter) in a visible manner
Automatic Migrates data center networks automatically and supports CE switches and
X7 switches
Recommended Components
eSight professional SLA Manager Network Traffic Analyzer and DC nCenter
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5
14 Market Opportunities
141 Third-Party Device Management Capability of eSight Help Win Network Expansion and Migration Projects
Background Some devices on a live network are from other vendors and are managed by a third-party
NMS A unified NMS is required to implement unified management of all devices on the
network
Solution and Customer Benefit eSight can manage devices from more than 30 vendors
eSight can provide basic device management capabilities for new devices within a month
since the devices support the SNMPTelnet protocol The basic device management
capability includes management on basic device information such as manufacturer
device type device version interface information performance and panel link
discovery universal alarms IP addresses and configuration files
142 Hierarchical Network Management Is Recommended When an Enterprise Has a Headquarters and Many Branches
Background OampM personnel in the branches want to manage devices in the branches independently
The headquarters NMS only monitors the branch status There are more than 5000
network elements (NEs) on the network
Solution and Customer Benefit Use hierarchical network management by deploying one eSight professional edition in
the headquarters and one eSight standard edition in each branch
The eSight systems in the headquarters and branches are physically isolated The
headquarters eSight can know network status of branches while the branch eSight can
manage devices in each branch independently
143 Customers Focus on Network Quality Monitoring (Latency Packet Loss Rate and Jitter) and Traffic Monitoring
Background Enterprises require that the networks leased from carriers of high quality
Enterprises want to monitor network traffic to provide guarantee for key applications
Enterprises want to obtain statistics on latency packet loss rate and jitter through ping
operations
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6
Solution and Customer Benefit eSight provides the SLA Manager and NTA components to meet these requirements
SLA Manager must work with the NQA feature of devices while NTA must work with
the NetSteam feature
144 Customers Focus on NAT Source Tracing Online Behavior Analysis and Network Security
Background NAT is required at enterprise egress to meet conformity audit requirements
Enterprises use Huawei USG or ASG products to provide user behavior management
Customers want a product that can manage gateway security policies in a unified manner
evaluate policy rationality and give security suggestions
Solution and Customer Benefit eSight provides the LogCenter and Secure Center components to meet these
requirements
145 Customers Focus on Network Reliability
Background Customers require that when one NMS in an area powers off the other NMS can take
over to monitor the network
Customers require that when one NMS in an area becomes faulty the other NMS can
take over to monitor and manage the network
Customers have sufficient budget
Solution and Customer Benefit eSight can be used with the Veritas software to provide dual server (with Linux operating
system) backup meeting customers reliability requirements
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7
2 eSight Portfolio
21 eSight Component Overview
eSight provides a unified OampM platform and a wide variety of components for enterprise
users catering for differentiated OampM demands
For detailed description about eSight see Huawei eSight Full Product Datasheet
Component Description
eSight Unified Network
Management Platform
Provides compact standard and professional editions for
enterprise users
In addition to unified management of devices from various
vendors topology management fault management performance
management smart configuration tool configuration file
management and Simple Network Management Protocol
(SNMP) northbound interface the eSight Unified Network
Management Platform allows users to customize third-party
devices helping establish a network management system
customized to their specific needs
eSight Smart Reporter Provides preset report templates to meet requirements in most
management scenarios
Provides a professional report design tool for users to customize
statistics reports
eSight SLA Manager Integrates with devices Network Quality Analysis (NQA)
function to diagnose and measure link performance between
network devices 24x7 and displays Quality of Service (QoS)
statistics
Administrators can set the QoS threshold eSight notifies
administrators remotely when QoS reaches the threshold
Administrators can use the quick diagnosis function to monitor
link performance in real time and diagnose faults which
improves management efficiency
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8
Component Description
eSight Network Traffic
Analyzer
Collects router and Layer 3 switch traffic analyzes network
traffic based on NetFlow NetStream and sFlow protocols and
allows users to customize reports This helps network
administrators monitor traffic and bandwidth usage and detect
network bottlenecks in a timely manner providing evidence for
network planning and fault diagnosis
eSight LogCenter
Manager
Provides a platform for collecting storing and auditing multiple
types of large-scale logs in a unified manner
Manages logs from Huawei and other vendors devices
Provides industrial leading NAT tracing and security events
analysis functions
eSight WLAN Manager Provides integrated management of wired and wireless
networks
Supports wizard configuration to improve deployment
efficiency of wireless services
Displays information about WLAN network quality
interference sources wireless intrusion and access terminals
Supports one-click diagnosis interference source locating
access terminal locating and spectrum analysis at the terminal
side and network side to implement highly-efficient
troubleshooting
eSight MPLS VPN
Manager
Integrates scattered VPN information into visible management
objects and displays the information using figures and graphs
Provides End-to-End (E2E) service deployment and hierarchical
fault diagnosis capabilities Administrators can easily deploy
monitor and diagnose VPN services to provide quality and
reliability guarantee for key services
eSight MPLS Tunnel
Manager
Automatically discovers Multiprotocol Label Switching
(MPLS) Traffic Engineering (TE) and Label Distribution
Protocol (LDP) tunnels that have been deployed on the network
monitors tunnels in real time dynamically displays tunnel
running status and monitors active-standby switchover and
bypasses
eSight IPSec VPN
Manager
Automatically discovers IPSec VPN services on the hub-spoke
and site-to-site networks and provides all-round monitoring and
diagnosis functions including service alarm status monitoring
service topology performance monitoring service diagnosis
and historical tunnel information display
eSight Secure Center Provides unified security services management functions for the
entire network including Huawei firewalls Unified Threat
Management (UTM) and Access Routers (AR)
Provides policy redundancy analysis risk analysis policy
matching analysis and comprehensive analysis for USG series
firewalls to provide basis for policy optimization
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9
Component Description
eSight DC nCenter Monitors network resources (including physical servers VMs
vSwitches and TOR switches) displays the topology of virtual
resources and physical devices and dynamically adjusts
physical network profiles based on VM changes
22 Competition Analysis
For detailed information about comparison between Huawei eSight and HP (H3C) iMC see
Huawei eSight vs HP(H3C) iMC Mapping
For detailed information about comparison between Huawei eSight and Cisco product see
Huawei eSight vs Cisco Mapping
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
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3 Selling Points and Sales Strategy
31 Selling Points
311 Key Message
One Management Unified wired and wireless network management
Multi-vendor device management
Unified network and security device management
One Policy Rule-based policy management and 5W1H-based access control (5W1H indicates user
identity terminal type resource type access time access location and access mode)
Rich security policies that enhance terminal security
Full guest access lifecycle solution
Easy to Use Visualized management
Easy troubleshooting
User-friendly Graphical User Interface (GUI)
312 Recommended Components and Scenarios
Component Scenario
eSight
compactstandardprofessional
eSight Smart Reporter
Customer focus basic monitoring alarm performance
configuration file and report management
eSight SLA Manager Customer focus latency packet loss rate and jitter
Devices must support the NQA feature
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Component Scenario
eSight NTA Manager Customer focus traffic distribution and bandwidth usage
Devices must support the NetFlow NetStream and sFlow
features
eSight LogCenter Customer focus NAT source tracing online behavior
analysis and network security
eSight WLAN Manager Customer focus unified wired and wireless network
management wireless positioning spectrum analysis and
WIDS management
eSight MPLS VPN Manager
eSight MPLS Tunnel Manager
Customer focus MPLS VPN management
eSight IPSec VPN Manager Customer focus IPSec VPN management
eSight Secure Center Customer focus Analysis and suggestions on
configuration and optimization of security policies
eSight DC nCenter Customer focus unified management of physical and
virtual resources and dynamical adjustment of network
policies upon VM changes
32 Sales Policy and Restriction
321 Sales Policy and Restriction
1 Huawei eSight and Policy Center are two independent products and they can be
configured on the same or different servers Users can log in to Huawei eSight and
Policy Center simultaneously For details see Huawei eSight Configuration of Software
and Hardware
2 The following components of Huawei eSight do not support HA and the Linux operating
system LogCenter Manager Secure Center and Network Traffic Analyzer
3 Huawei servers are recommended for eSight If customers purchase servers from other
vendors they must read Huawei eSight Configuration of Software and Hardware
carefully to determine the server models
322 Upgrade Scenarios
eSight provides upgrade services through warranty and maintenance The details are as
follows
In China
minus By default Huawei provides three-month support services for eSight software from
the date of shipment
minus If customers purchase warranty and maintenance Huawei provides upgrade versions
including the C version R version and patches If customers need to upgrade
services for more than one year they can place an order independently
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12
Service Type Service Item Hi-Care Application Software Support
Hi-Care Application Software
Upgrade Support
Gold Gold+
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Active
support
Health check No 4year
Service plan and report No Yes
Outside of China
minus Hi-Care Application Software Support provides C version upgrade and patches
minus Hi-Care Application Software Upgrade Support provides R version upgrade
minus By default Huawei provides one-year support services for eSight software If
customers need to upgrade services for more than one year they can place an order
independently
minus The warranty and maintenance fee is calculated each year starting from 90 days after
the date of shipment
Offering Service Type
Service Item Hi-Care Application Software Support
Hi-Care Application Software Upgrade Support
Application
software
maintenance
support
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 service 7 x 24 service
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
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33 Product Certification
Software Server RoHS
Software Server CE-SDoc
eSight Enterprise Operation And Maintenance System CE-SDoc
eSight Enterprise Operation And Maintenance System RoHS
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4 eSight Sales and Quotation Modes
41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions
meeting different enterprise requirements eSight service management components are
configured on the eSight platform with a management device license More service
components with licenses can be added
The eSight license follows the scale and incremental design of the industry eSight
licenses are packed for sale
42 Product License Architecture
For details about quotation items see Huawei eSight Full Ordering Guide
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
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15
5 Document and Help Channels
51 Documents
eSight product documents are available at
httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985
6717|7923123|9858904|6725036
Huawei provides detailed documents and smooth help channels for agents For more
information visit
httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod
ucts-infonetwork-infrastructureesightindexhtm
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
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16
Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved
The information contained in this document is for reference purpose only and is subject to
change or withdrawal according to specific customer requirements and conditions
Huawei Enterprise Network eSight Channel Sales Guide Contents
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ii
Contents
1 eSight Overall Sales Strategy 1
12 Product Changes 1
121 Features Supported in V2R3C10 1
122 Features Supported in V2R3C01 2
123 Features Supported in V2R3C00 3
13 Sales Scenarios 3
131 eSight Integrated User and Network Management Solution for Campus Networks 3
132 eSight Visible Management Solution for Enterprise Branch Networks 4
133 eSight Automatic Management Solution for Data Center Networks 4
14 Market Opportunities 5
141 Third-Party Device Management Capability of eSight Help Win Network Expansion and Migration Projects 5
142 Hierarchical Network Management Is Recommended When an Enterprise Has a Headquarters and Many Branches
5
143 Customers Focus on Network Quality Monitoring (Latency Packet Loss Rate and Jitter) and Traffic Monitoring 5
144 Customers Focus on NAT Source Tracing Online Behavior Analysis and Network Security 6
145 Customers Focus on Network Reliability 6
2 eSight Portfolio 7
21 eSight Component Overview 7
22 Competition Analysis 9
3 Selling Points and Sales Strategy 10
31 Selling Points 10
311 Key Message 10
312 Recommended Components and Scenarios 10
32 Sales Policy and Restriction 11
321 Sales Policy and Restriction 11
322 Upgrade Scenarios 11
33 Product Certification 13
4 eSight Sales and Quotation Modes 14
41 eSight Quotation Mode 14
42 Product License Architecture 14
5 Document and Help Channels 15
Huawei Enterprise Network eSight Channel Sales Guide Contents
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iii
51 Documents 15
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
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1
1 eSight Overall Sales Strategy
A network management system (NMS) plays an important role in network operation and
maintenance (OampM) An NMS can provide visible management simplify OampM help
administrators quickly locate faults and provide data support for decision-making of top
executives eSight is a unified network management platform for enterprise networks and has
been widely used in government education medicine and large enterprises
The overall sales strategies for eSight are as follows
1 Integrated with a solution to ensure future network expansion Recommend eSight
when Huawei devices are used on a network for the first time
2 Trial use before promotion Recommend customers to use eSight for a trial Report
information about customers who use eSight as a trial to the eSight support team and
then promote eSight to these customers
3 Project breakthrough Use the third-party device management capability of eSight to
make a breakthrough in projects with third-party devices on live networks Sale the
AppBase platform first Sale other eSight components after customers use Huawei
devices on their networks
4 Market seeking Find out eSights market opportunities based on customer management
requirements to promote sales of eSight components For details about application
scenarios of major components see section 312 Recommended Components and
Scenarios
12 Product Changes
121 Features Supported in V2R3C10
Component Description
eSight AppBase
(enhanced)
VLAN service management management of VLANs on the
entire network VLAN-based device management VLAN
topology and batch VLAN deployment
Configuration file Sends notifications through emails after
detecting configuration changes
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
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2
Component Description
Network Traffic
Analyzer
(enhanced)
Traffic threshold alarm Sets traffic threshold values for
applications and hosts When the number of times that the
monitored value exceeds the threshold values within a specified
time reaches the preset value eSight sends alarm notifications
through email
Application traffic analysis Works with the service awareness
(SA) function of an AR V2R5 to analyze some application traffic
such as QQ and BT
WLAN Manager
(enhanced)
Power consumption management power conservation policies
based on APs radios and SSIDs
WIDS enhanced detection and display of attack sources
detection of the AP number and attack behavior matching attack
prevention and denial of unauthorized clients
MPLS VPN
Manager
(enhanced)
VPN management on third-party devices (H3C devices MSR
series S5800 and S5500 Cisco devices Cisco Catalyst 6500
series switches Cisco Catalyst 3500 series switches Cisco
Catalyst 4500 series switches Cisco 7600 series routers and
Cisco 7000 series routers)
GUI for MPLS VPN service configuration
IPSec VPN
Manager
(enhanced)
Automatic discovery and graphic display of IPSec VPN service
Service-based quick diagnosis
Supported devices S9300 and S9700 switches NE16 AR1200
AR2200 AR3200 AR150 AR200 AR500 Eudemon USG and
SVN
Restricted sales canceled
Secure Center
(enhanced)
Intelligent security policy analysis Analyzes redundant policies
and policies with high risks and a high matching rate This
function is designed for firewalls
122 Features Supported in V2R3C01
Component Description
LogCenter Manages a large number of logs on the entire
network The logs can be system binary
DataFlow and NetFlow logs
Supports NAT source tracing and collects
2400000 session logs and 105000 system logs
per second
Secure Center Provides security policies for firewalls and
UTMs
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
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3
Component Description
WLAN Manager Provides the wireless positioning function to
locate clients unauthorized devices and
interference sources in real time This provides
basic data for product promotion rescue and
network maintenance
123 Features Supported in V2R3C00
Component Description
DC nCenter Unified physical and virtual resource management
Integrated physical and virtual topology
Virtual awareness and automatic policy migration on the network
side to ensure service continuity
Dual Server Uses risk and disaster recovery protection to ensure service
continuity and improve system reliability
Uses the Veritas software to perform software volume
management data replication and heartbeat management
Supports the Linux operating system and Oracle database
SLA Manager Provides real-time monitoring on the network to ensure Quality
of Service (QoS) for key services
Uses unified key indicators and graphic display of statistics to
provide basis for network quality monitoring and optimization
MPLS Tunnel
Manager
Automatically discovers deployed tunnels (MPLS TE and LDP
tunnels) edges out complex networking modes and reduces
management difficulties
Dynamically displays tunnel status changes and prevents tunnel
faults
13 Sales Scenarios
131 eSight Integrated User and Network Management Solution for Campus Networks
Solution Highlights minus Wired and wireless integration Provides an open platform and manages IP devices
of third-party vendors such as Cisco and HP It implements unified management of IP
and IT devices such as switches WLAN devices and firewalls on campus networks
minus Unified policy management Provides unified policy management on the entire
network to implement multi-layer control on access terminals users and networks
minus Visible network quality Displays statistics on latency packet loss rate and jitter
and traffic distribution and trend on the GUI This helps detect potential network risks
in advance to protect key services of enterprises
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
4
Recommended Components
eSight standardeSight professional WLAN Manager Network Traffic Analyzer
LogCenter Secure Center SLA Manager and Policy Center
132 eSight Visible Management Solution for Enterprise Branch Networks
Solution Highlights
Visible devices Manages switches routers and printers in a visible manner and presents
real-time network problems
Visible traffic Manages branch traffic in a refined manner eSight can display Top N
application traffic and host traffic which displays real-time traffic data detects
exceptions and provides basis for network planning
Visible quality Evaluates SLA services and provides Network Quality Analysis (NQA)
counters to evaluate latency packet loss rate and jitter of network data packets This
helps locate network problems and ensure branch office experience
Visible service Provides visible management of the MPLS VPN services and provides
the one-click fault diagnosis function of services devices and interfaces This reduces
the requirements on enterprise operation and maintenance (OampM)
Visible security trend Provides distributed log management and one-stop log audit to
view historical network status and reproduce security events
Recommended Components
eSight standardeSight professional SLA Manager Network Traffic Analyzer MPLS
VPN Manager IPSec VPN Manager MPLS Tunnel Manager LogCenter and Secure
Center
133 eSight Automatic Management Solution for Data Center Networks
Solution Highlights
Visible Manages physical and virtual resources and displays network traffic distribution
and network quality (latency packet loss rate and jitter) in a visible manner
Automatic Migrates data center networks automatically and supports CE switches and
X7 switches
Recommended Components
eSight professional SLA Manager Network Traffic Analyzer and DC nCenter
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
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Copyright copy Huawei Technologies Co Ltd
5
14 Market Opportunities
141 Third-Party Device Management Capability of eSight Help Win Network Expansion and Migration Projects
Background Some devices on a live network are from other vendors and are managed by a third-party
NMS A unified NMS is required to implement unified management of all devices on the
network
Solution and Customer Benefit eSight can manage devices from more than 30 vendors
eSight can provide basic device management capabilities for new devices within a month
since the devices support the SNMPTelnet protocol The basic device management
capability includes management on basic device information such as manufacturer
device type device version interface information performance and panel link
discovery universal alarms IP addresses and configuration files
142 Hierarchical Network Management Is Recommended When an Enterprise Has a Headquarters and Many Branches
Background OampM personnel in the branches want to manage devices in the branches independently
The headquarters NMS only monitors the branch status There are more than 5000
network elements (NEs) on the network
Solution and Customer Benefit Use hierarchical network management by deploying one eSight professional edition in
the headquarters and one eSight standard edition in each branch
The eSight systems in the headquarters and branches are physically isolated The
headquarters eSight can know network status of branches while the branch eSight can
manage devices in each branch independently
143 Customers Focus on Network Quality Monitoring (Latency Packet Loss Rate and Jitter) and Traffic Monitoring
Background Enterprises require that the networks leased from carriers of high quality
Enterprises want to monitor network traffic to provide guarantee for key applications
Enterprises want to obtain statistics on latency packet loss rate and jitter through ping
operations
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
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Copyright copy Huawei Technologies Co Ltd
6
Solution and Customer Benefit eSight provides the SLA Manager and NTA components to meet these requirements
SLA Manager must work with the NQA feature of devices while NTA must work with
the NetSteam feature
144 Customers Focus on NAT Source Tracing Online Behavior Analysis and Network Security
Background NAT is required at enterprise egress to meet conformity audit requirements
Enterprises use Huawei USG or ASG products to provide user behavior management
Customers want a product that can manage gateway security policies in a unified manner
evaluate policy rationality and give security suggestions
Solution and Customer Benefit eSight provides the LogCenter and Secure Center components to meet these
requirements
145 Customers Focus on Network Reliability
Background Customers require that when one NMS in an area powers off the other NMS can take
over to monitor the network
Customers require that when one NMS in an area becomes faulty the other NMS can
take over to monitor and manage the network
Customers have sufficient budget
Solution and Customer Benefit eSight can be used with the Veritas software to provide dual server (with Linux operating
system) backup meeting customers reliability requirements
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
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Copyright copy Huawei Technologies Co Ltd
7
2 eSight Portfolio
21 eSight Component Overview
eSight provides a unified OampM platform and a wide variety of components for enterprise
users catering for differentiated OampM demands
For detailed description about eSight see Huawei eSight Full Product Datasheet
Component Description
eSight Unified Network
Management Platform
Provides compact standard and professional editions for
enterprise users
In addition to unified management of devices from various
vendors topology management fault management performance
management smart configuration tool configuration file
management and Simple Network Management Protocol
(SNMP) northbound interface the eSight Unified Network
Management Platform allows users to customize third-party
devices helping establish a network management system
customized to their specific needs
eSight Smart Reporter Provides preset report templates to meet requirements in most
management scenarios
Provides a professional report design tool for users to customize
statistics reports
eSight SLA Manager Integrates with devices Network Quality Analysis (NQA)
function to diagnose and measure link performance between
network devices 24x7 and displays Quality of Service (QoS)
statistics
Administrators can set the QoS threshold eSight notifies
administrators remotely when QoS reaches the threshold
Administrators can use the quick diagnosis function to monitor
link performance in real time and diagnose faults which
improves management efficiency
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
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Copyright copy Huawei Technologies Co Ltd
8
Component Description
eSight Network Traffic
Analyzer
Collects router and Layer 3 switch traffic analyzes network
traffic based on NetFlow NetStream and sFlow protocols and
allows users to customize reports This helps network
administrators monitor traffic and bandwidth usage and detect
network bottlenecks in a timely manner providing evidence for
network planning and fault diagnosis
eSight LogCenter
Manager
Provides a platform for collecting storing and auditing multiple
types of large-scale logs in a unified manner
Manages logs from Huawei and other vendors devices
Provides industrial leading NAT tracing and security events
analysis functions
eSight WLAN Manager Provides integrated management of wired and wireless
networks
Supports wizard configuration to improve deployment
efficiency of wireless services
Displays information about WLAN network quality
interference sources wireless intrusion and access terminals
Supports one-click diagnosis interference source locating
access terminal locating and spectrum analysis at the terminal
side and network side to implement highly-efficient
troubleshooting
eSight MPLS VPN
Manager
Integrates scattered VPN information into visible management
objects and displays the information using figures and graphs
Provides End-to-End (E2E) service deployment and hierarchical
fault diagnosis capabilities Administrators can easily deploy
monitor and diagnose VPN services to provide quality and
reliability guarantee for key services
eSight MPLS Tunnel
Manager
Automatically discovers Multiprotocol Label Switching
(MPLS) Traffic Engineering (TE) and Label Distribution
Protocol (LDP) tunnels that have been deployed on the network
monitors tunnels in real time dynamically displays tunnel
running status and monitors active-standby switchover and
bypasses
eSight IPSec VPN
Manager
Automatically discovers IPSec VPN services on the hub-spoke
and site-to-site networks and provides all-round monitoring and
diagnosis functions including service alarm status monitoring
service topology performance monitoring service diagnosis
and historical tunnel information display
eSight Secure Center Provides unified security services management functions for the
entire network including Huawei firewalls Unified Threat
Management (UTM) and Access Routers (AR)
Provides policy redundancy analysis risk analysis policy
matching analysis and comprehensive analysis for USG series
firewalls to provide basis for policy optimization
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
9
Component Description
eSight DC nCenter Monitors network resources (including physical servers VMs
vSwitches and TOR switches) displays the topology of virtual
resources and physical devices and dynamically adjusts
physical network profiles based on VM changes
22 Competition Analysis
For detailed information about comparison between Huawei eSight and HP (H3C) iMC see
Huawei eSight vs HP(H3C) iMC Mapping
For detailed information about comparison between Huawei eSight and Cisco product see
Huawei eSight vs Cisco Mapping
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
10
3 Selling Points and Sales Strategy
31 Selling Points
311 Key Message
One Management Unified wired and wireless network management
Multi-vendor device management
Unified network and security device management
One Policy Rule-based policy management and 5W1H-based access control (5W1H indicates user
identity terminal type resource type access time access location and access mode)
Rich security policies that enhance terminal security
Full guest access lifecycle solution
Easy to Use Visualized management
Easy troubleshooting
User-friendly Graphical User Interface (GUI)
312 Recommended Components and Scenarios
Component Scenario
eSight
compactstandardprofessional
eSight Smart Reporter
Customer focus basic monitoring alarm performance
configuration file and report management
eSight SLA Manager Customer focus latency packet loss rate and jitter
Devices must support the NQA feature
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
11
Component Scenario
eSight NTA Manager Customer focus traffic distribution and bandwidth usage
Devices must support the NetFlow NetStream and sFlow
features
eSight LogCenter Customer focus NAT source tracing online behavior
analysis and network security
eSight WLAN Manager Customer focus unified wired and wireless network
management wireless positioning spectrum analysis and
WIDS management
eSight MPLS VPN Manager
eSight MPLS Tunnel Manager
Customer focus MPLS VPN management
eSight IPSec VPN Manager Customer focus IPSec VPN management
eSight Secure Center Customer focus Analysis and suggestions on
configuration and optimization of security policies
eSight DC nCenter Customer focus unified management of physical and
virtual resources and dynamical adjustment of network
policies upon VM changes
32 Sales Policy and Restriction
321 Sales Policy and Restriction
1 Huawei eSight and Policy Center are two independent products and they can be
configured on the same or different servers Users can log in to Huawei eSight and
Policy Center simultaneously For details see Huawei eSight Configuration of Software
and Hardware
2 The following components of Huawei eSight do not support HA and the Linux operating
system LogCenter Manager Secure Center and Network Traffic Analyzer
3 Huawei servers are recommended for eSight If customers purchase servers from other
vendors they must read Huawei eSight Configuration of Software and Hardware
carefully to determine the server models
322 Upgrade Scenarios
eSight provides upgrade services through warranty and maintenance The details are as
follows
In China
minus By default Huawei provides three-month support services for eSight software from
the date of shipment
minus If customers purchase warranty and maintenance Huawei provides upgrade versions
including the C version R version and patches If customers need to upgrade
services for more than one year they can place an order independently
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
12
Service Type Service Item Hi-Care Application Software Support
Hi-Care Application Software
Upgrade Support
Gold Gold+
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Active
support
Health check No 4year
Service plan and report No Yes
Outside of China
minus Hi-Care Application Software Support provides C version upgrade and patches
minus Hi-Care Application Software Upgrade Support provides R version upgrade
minus By default Huawei provides one-year support services for eSight software If
customers need to upgrade services for more than one year they can place an order
independently
minus The warranty and maintenance fee is calculated each year starting from 90 days after
the date of shipment
Offering Service Type
Service Item Hi-Care Application Software Support
Hi-Care Application Software Upgrade Support
Application
software
maintenance
support
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 service 7 x 24 service
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
13
33 Product Certification
Software Server RoHS
Software Server CE-SDoc
eSight Enterprise Operation And Maintenance System CE-SDoc
eSight Enterprise Operation And Maintenance System RoHS
Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
14
4 eSight Sales and Quotation Modes
41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions
meeting different enterprise requirements eSight service management components are
configured on the eSight platform with a management device license More service
components with licenses can be added
The eSight license follows the scale and incremental design of the industry eSight
licenses are packed for sale
42 Product License Architecture
For details about quotation items see Huawei eSight Full Ordering Guide
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
15
5 Document and Help Channels
51 Documents
eSight product documents are available at
httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985
6717|7923123|9858904|6725036
Huawei provides detailed documents and smooth help channels for agents For more
information visit
httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod
ucts-infonetwork-infrastructureesightindexhtm
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
16
Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved
The information contained in this document is for reference purpose only and is subject to
change or withdrawal according to specific customer requirements and conditions
Huawei Enterprise Network eSight Channel Sales Guide Contents
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
iii
51 Documents 15
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
1
1 eSight Overall Sales Strategy
A network management system (NMS) plays an important role in network operation and
maintenance (OampM) An NMS can provide visible management simplify OampM help
administrators quickly locate faults and provide data support for decision-making of top
executives eSight is a unified network management platform for enterprise networks and has
been widely used in government education medicine and large enterprises
The overall sales strategies for eSight are as follows
1 Integrated with a solution to ensure future network expansion Recommend eSight
when Huawei devices are used on a network for the first time
2 Trial use before promotion Recommend customers to use eSight for a trial Report
information about customers who use eSight as a trial to the eSight support team and
then promote eSight to these customers
3 Project breakthrough Use the third-party device management capability of eSight to
make a breakthrough in projects with third-party devices on live networks Sale the
AppBase platform first Sale other eSight components after customers use Huawei
devices on their networks
4 Market seeking Find out eSights market opportunities based on customer management
requirements to promote sales of eSight components For details about application
scenarios of major components see section 312 Recommended Components and
Scenarios
12 Product Changes
121 Features Supported in V2R3C10
Component Description
eSight AppBase
(enhanced)
VLAN service management management of VLANs on the
entire network VLAN-based device management VLAN
topology and batch VLAN deployment
Configuration file Sends notifications through emails after
detecting configuration changes
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
2
Component Description
Network Traffic
Analyzer
(enhanced)
Traffic threshold alarm Sets traffic threshold values for
applications and hosts When the number of times that the
monitored value exceeds the threshold values within a specified
time reaches the preset value eSight sends alarm notifications
through email
Application traffic analysis Works with the service awareness
(SA) function of an AR V2R5 to analyze some application traffic
such as QQ and BT
WLAN Manager
(enhanced)
Power consumption management power conservation policies
based on APs radios and SSIDs
WIDS enhanced detection and display of attack sources
detection of the AP number and attack behavior matching attack
prevention and denial of unauthorized clients
MPLS VPN
Manager
(enhanced)
VPN management on third-party devices (H3C devices MSR
series S5800 and S5500 Cisco devices Cisco Catalyst 6500
series switches Cisco Catalyst 3500 series switches Cisco
Catalyst 4500 series switches Cisco 7600 series routers and
Cisco 7000 series routers)
GUI for MPLS VPN service configuration
IPSec VPN
Manager
(enhanced)
Automatic discovery and graphic display of IPSec VPN service
Service-based quick diagnosis
Supported devices S9300 and S9700 switches NE16 AR1200
AR2200 AR3200 AR150 AR200 AR500 Eudemon USG and
SVN
Restricted sales canceled
Secure Center
(enhanced)
Intelligent security policy analysis Analyzes redundant policies
and policies with high risks and a high matching rate This
function is designed for firewalls
122 Features Supported in V2R3C01
Component Description
LogCenter Manages a large number of logs on the entire
network The logs can be system binary
DataFlow and NetFlow logs
Supports NAT source tracing and collects
2400000 session logs and 105000 system logs
per second
Secure Center Provides security policies for firewalls and
UTMs
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
3
Component Description
WLAN Manager Provides the wireless positioning function to
locate clients unauthorized devices and
interference sources in real time This provides
basic data for product promotion rescue and
network maintenance
123 Features Supported in V2R3C00
Component Description
DC nCenter Unified physical and virtual resource management
Integrated physical and virtual topology
Virtual awareness and automatic policy migration on the network
side to ensure service continuity
Dual Server Uses risk and disaster recovery protection to ensure service
continuity and improve system reliability
Uses the Veritas software to perform software volume
management data replication and heartbeat management
Supports the Linux operating system and Oracle database
SLA Manager Provides real-time monitoring on the network to ensure Quality
of Service (QoS) for key services
Uses unified key indicators and graphic display of statistics to
provide basis for network quality monitoring and optimization
MPLS Tunnel
Manager
Automatically discovers deployed tunnels (MPLS TE and LDP
tunnels) edges out complex networking modes and reduces
management difficulties
Dynamically displays tunnel status changes and prevents tunnel
faults
13 Sales Scenarios
131 eSight Integrated User and Network Management Solution for Campus Networks
Solution Highlights minus Wired and wireless integration Provides an open platform and manages IP devices
of third-party vendors such as Cisco and HP It implements unified management of IP
and IT devices such as switches WLAN devices and firewalls on campus networks
minus Unified policy management Provides unified policy management on the entire
network to implement multi-layer control on access terminals users and networks
minus Visible network quality Displays statistics on latency packet loss rate and jitter
and traffic distribution and trend on the GUI This helps detect potential network risks
in advance to protect key services of enterprises
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
4
Recommended Components
eSight standardeSight professional WLAN Manager Network Traffic Analyzer
LogCenter Secure Center SLA Manager and Policy Center
132 eSight Visible Management Solution for Enterprise Branch Networks
Solution Highlights
Visible devices Manages switches routers and printers in a visible manner and presents
real-time network problems
Visible traffic Manages branch traffic in a refined manner eSight can display Top N
application traffic and host traffic which displays real-time traffic data detects
exceptions and provides basis for network planning
Visible quality Evaluates SLA services and provides Network Quality Analysis (NQA)
counters to evaluate latency packet loss rate and jitter of network data packets This
helps locate network problems and ensure branch office experience
Visible service Provides visible management of the MPLS VPN services and provides
the one-click fault diagnosis function of services devices and interfaces This reduces
the requirements on enterprise operation and maintenance (OampM)
Visible security trend Provides distributed log management and one-stop log audit to
view historical network status and reproduce security events
Recommended Components
eSight standardeSight professional SLA Manager Network Traffic Analyzer MPLS
VPN Manager IPSec VPN Manager MPLS Tunnel Manager LogCenter and Secure
Center
133 eSight Automatic Management Solution for Data Center Networks
Solution Highlights
Visible Manages physical and virtual resources and displays network traffic distribution
and network quality (latency packet loss rate and jitter) in a visible manner
Automatic Migrates data center networks automatically and supports CE switches and
X7 switches
Recommended Components
eSight professional SLA Manager Network Traffic Analyzer and DC nCenter
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
5
14 Market Opportunities
141 Third-Party Device Management Capability of eSight Help Win Network Expansion and Migration Projects
Background Some devices on a live network are from other vendors and are managed by a third-party
NMS A unified NMS is required to implement unified management of all devices on the
network
Solution and Customer Benefit eSight can manage devices from more than 30 vendors
eSight can provide basic device management capabilities for new devices within a month
since the devices support the SNMPTelnet protocol The basic device management
capability includes management on basic device information such as manufacturer
device type device version interface information performance and panel link
discovery universal alarms IP addresses and configuration files
142 Hierarchical Network Management Is Recommended When an Enterprise Has a Headquarters and Many Branches
Background OampM personnel in the branches want to manage devices in the branches independently
The headquarters NMS only monitors the branch status There are more than 5000
network elements (NEs) on the network
Solution and Customer Benefit Use hierarchical network management by deploying one eSight professional edition in
the headquarters and one eSight standard edition in each branch
The eSight systems in the headquarters and branches are physically isolated The
headquarters eSight can know network status of branches while the branch eSight can
manage devices in each branch independently
143 Customers Focus on Network Quality Monitoring (Latency Packet Loss Rate and Jitter) and Traffic Monitoring
Background Enterprises require that the networks leased from carriers of high quality
Enterprises want to monitor network traffic to provide guarantee for key applications
Enterprises want to obtain statistics on latency packet loss rate and jitter through ping
operations
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
6
Solution and Customer Benefit eSight provides the SLA Manager and NTA components to meet these requirements
SLA Manager must work with the NQA feature of devices while NTA must work with
the NetSteam feature
144 Customers Focus on NAT Source Tracing Online Behavior Analysis and Network Security
Background NAT is required at enterprise egress to meet conformity audit requirements
Enterprises use Huawei USG or ASG products to provide user behavior management
Customers want a product that can manage gateway security policies in a unified manner
evaluate policy rationality and give security suggestions
Solution and Customer Benefit eSight provides the LogCenter and Secure Center components to meet these
requirements
145 Customers Focus on Network Reliability
Background Customers require that when one NMS in an area powers off the other NMS can take
over to monitor the network
Customers require that when one NMS in an area becomes faulty the other NMS can
take over to monitor and manage the network
Customers have sufficient budget
Solution and Customer Benefit eSight can be used with the Veritas software to provide dual server (with Linux operating
system) backup meeting customers reliability requirements
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
7
2 eSight Portfolio
21 eSight Component Overview
eSight provides a unified OampM platform and a wide variety of components for enterprise
users catering for differentiated OampM demands
For detailed description about eSight see Huawei eSight Full Product Datasheet
Component Description
eSight Unified Network
Management Platform
Provides compact standard and professional editions for
enterprise users
In addition to unified management of devices from various
vendors topology management fault management performance
management smart configuration tool configuration file
management and Simple Network Management Protocol
(SNMP) northbound interface the eSight Unified Network
Management Platform allows users to customize third-party
devices helping establish a network management system
customized to their specific needs
eSight Smart Reporter Provides preset report templates to meet requirements in most
management scenarios
Provides a professional report design tool for users to customize
statistics reports
eSight SLA Manager Integrates with devices Network Quality Analysis (NQA)
function to diagnose and measure link performance between
network devices 24x7 and displays Quality of Service (QoS)
statistics
Administrators can set the QoS threshold eSight notifies
administrators remotely when QoS reaches the threshold
Administrators can use the quick diagnosis function to monitor
link performance in real time and diagnose faults which
improves management efficiency
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
8
Component Description
eSight Network Traffic
Analyzer
Collects router and Layer 3 switch traffic analyzes network
traffic based on NetFlow NetStream and sFlow protocols and
allows users to customize reports This helps network
administrators monitor traffic and bandwidth usage and detect
network bottlenecks in a timely manner providing evidence for
network planning and fault diagnosis
eSight LogCenter
Manager
Provides a platform for collecting storing and auditing multiple
types of large-scale logs in a unified manner
Manages logs from Huawei and other vendors devices
Provides industrial leading NAT tracing and security events
analysis functions
eSight WLAN Manager Provides integrated management of wired and wireless
networks
Supports wizard configuration to improve deployment
efficiency of wireless services
Displays information about WLAN network quality
interference sources wireless intrusion and access terminals
Supports one-click diagnosis interference source locating
access terminal locating and spectrum analysis at the terminal
side and network side to implement highly-efficient
troubleshooting
eSight MPLS VPN
Manager
Integrates scattered VPN information into visible management
objects and displays the information using figures and graphs
Provides End-to-End (E2E) service deployment and hierarchical
fault diagnosis capabilities Administrators can easily deploy
monitor and diagnose VPN services to provide quality and
reliability guarantee for key services
eSight MPLS Tunnel
Manager
Automatically discovers Multiprotocol Label Switching
(MPLS) Traffic Engineering (TE) and Label Distribution
Protocol (LDP) tunnels that have been deployed on the network
monitors tunnels in real time dynamically displays tunnel
running status and monitors active-standby switchover and
bypasses
eSight IPSec VPN
Manager
Automatically discovers IPSec VPN services on the hub-spoke
and site-to-site networks and provides all-round monitoring and
diagnosis functions including service alarm status monitoring
service topology performance monitoring service diagnosis
and historical tunnel information display
eSight Secure Center Provides unified security services management functions for the
entire network including Huawei firewalls Unified Threat
Management (UTM) and Access Routers (AR)
Provides policy redundancy analysis risk analysis policy
matching analysis and comprehensive analysis for USG series
firewalls to provide basis for policy optimization
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
9
Component Description
eSight DC nCenter Monitors network resources (including physical servers VMs
vSwitches and TOR switches) displays the topology of virtual
resources and physical devices and dynamically adjusts
physical network profiles based on VM changes
22 Competition Analysis
For detailed information about comparison between Huawei eSight and HP (H3C) iMC see
Huawei eSight vs HP(H3C) iMC Mapping
For detailed information about comparison between Huawei eSight and Cisco product see
Huawei eSight vs Cisco Mapping
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
10
3 Selling Points and Sales Strategy
31 Selling Points
311 Key Message
One Management Unified wired and wireless network management
Multi-vendor device management
Unified network and security device management
One Policy Rule-based policy management and 5W1H-based access control (5W1H indicates user
identity terminal type resource type access time access location and access mode)
Rich security policies that enhance terminal security
Full guest access lifecycle solution
Easy to Use Visualized management
Easy troubleshooting
User-friendly Graphical User Interface (GUI)
312 Recommended Components and Scenarios
Component Scenario
eSight
compactstandardprofessional
eSight Smart Reporter
Customer focus basic monitoring alarm performance
configuration file and report management
eSight SLA Manager Customer focus latency packet loss rate and jitter
Devices must support the NQA feature
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
11
Component Scenario
eSight NTA Manager Customer focus traffic distribution and bandwidth usage
Devices must support the NetFlow NetStream and sFlow
features
eSight LogCenter Customer focus NAT source tracing online behavior
analysis and network security
eSight WLAN Manager Customer focus unified wired and wireless network
management wireless positioning spectrum analysis and
WIDS management
eSight MPLS VPN Manager
eSight MPLS Tunnel Manager
Customer focus MPLS VPN management
eSight IPSec VPN Manager Customer focus IPSec VPN management
eSight Secure Center Customer focus Analysis and suggestions on
configuration and optimization of security policies
eSight DC nCenter Customer focus unified management of physical and
virtual resources and dynamical adjustment of network
policies upon VM changes
32 Sales Policy and Restriction
321 Sales Policy and Restriction
1 Huawei eSight and Policy Center are two independent products and they can be
configured on the same or different servers Users can log in to Huawei eSight and
Policy Center simultaneously For details see Huawei eSight Configuration of Software
and Hardware
2 The following components of Huawei eSight do not support HA and the Linux operating
system LogCenter Manager Secure Center and Network Traffic Analyzer
3 Huawei servers are recommended for eSight If customers purchase servers from other
vendors they must read Huawei eSight Configuration of Software and Hardware
carefully to determine the server models
322 Upgrade Scenarios
eSight provides upgrade services through warranty and maintenance The details are as
follows
In China
minus By default Huawei provides three-month support services for eSight software from
the date of shipment
minus If customers purchase warranty and maintenance Huawei provides upgrade versions
including the C version R version and patches If customers need to upgrade
services for more than one year they can place an order independently
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
12
Service Type Service Item Hi-Care Application Software Support
Hi-Care Application Software
Upgrade Support
Gold Gold+
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Active
support
Health check No 4year
Service plan and report No Yes
Outside of China
minus Hi-Care Application Software Support provides C version upgrade and patches
minus Hi-Care Application Software Upgrade Support provides R version upgrade
minus By default Huawei provides one-year support services for eSight software If
customers need to upgrade services for more than one year they can place an order
independently
minus The warranty and maintenance fee is calculated each year starting from 90 days after
the date of shipment
Offering Service Type
Service Item Hi-Care Application Software Support
Hi-Care Application Software Upgrade Support
Application
software
maintenance
support
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 service 7 x 24 service
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
13
33 Product Certification
Software Server RoHS
Software Server CE-SDoc
eSight Enterprise Operation And Maintenance System CE-SDoc
eSight Enterprise Operation And Maintenance System RoHS
Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
14
4 eSight Sales and Quotation Modes
41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions
meeting different enterprise requirements eSight service management components are
configured on the eSight platform with a management device license More service
components with licenses can be added
The eSight license follows the scale and incremental design of the industry eSight
licenses are packed for sale
42 Product License Architecture
For details about quotation items see Huawei eSight Full Ordering Guide
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
15
5 Document and Help Channels
51 Documents
eSight product documents are available at
httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985
6717|7923123|9858904|6725036
Huawei provides detailed documents and smooth help channels for agents For more
information visit
httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod
ucts-infonetwork-infrastructureesightindexhtm
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
16
Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved
The information contained in this document is for reference purpose only and is subject to
change or withdrawal according to specific customer requirements and conditions
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
1
1 eSight Overall Sales Strategy
A network management system (NMS) plays an important role in network operation and
maintenance (OampM) An NMS can provide visible management simplify OampM help
administrators quickly locate faults and provide data support for decision-making of top
executives eSight is a unified network management platform for enterprise networks and has
been widely used in government education medicine and large enterprises
The overall sales strategies for eSight are as follows
1 Integrated with a solution to ensure future network expansion Recommend eSight
when Huawei devices are used on a network for the first time
2 Trial use before promotion Recommend customers to use eSight for a trial Report
information about customers who use eSight as a trial to the eSight support team and
then promote eSight to these customers
3 Project breakthrough Use the third-party device management capability of eSight to
make a breakthrough in projects with third-party devices on live networks Sale the
AppBase platform first Sale other eSight components after customers use Huawei
devices on their networks
4 Market seeking Find out eSights market opportunities based on customer management
requirements to promote sales of eSight components For details about application
scenarios of major components see section 312 Recommended Components and
Scenarios
12 Product Changes
121 Features Supported in V2R3C10
Component Description
eSight AppBase
(enhanced)
VLAN service management management of VLANs on the
entire network VLAN-based device management VLAN
topology and batch VLAN deployment
Configuration file Sends notifications through emails after
detecting configuration changes
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
2
Component Description
Network Traffic
Analyzer
(enhanced)
Traffic threshold alarm Sets traffic threshold values for
applications and hosts When the number of times that the
monitored value exceeds the threshold values within a specified
time reaches the preset value eSight sends alarm notifications
through email
Application traffic analysis Works with the service awareness
(SA) function of an AR V2R5 to analyze some application traffic
such as QQ and BT
WLAN Manager
(enhanced)
Power consumption management power conservation policies
based on APs radios and SSIDs
WIDS enhanced detection and display of attack sources
detection of the AP number and attack behavior matching attack
prevention and denial of unauthorized clients
MPLS VPN
Manager
(enhanced)
VPN management on third-party devices (H3C devices MSR
series S5800 and S5500 Cisco devices Cisco Catalyst 6500
series switches Cisco Catalyst 3500 series switches Cisco
Catalyst 4500 series switches Cisco 7600 series routers and
Cisco 7000 series routers)
GUI for MPLS VPN service configuration
IPSec VPN
Manager
(enhanced)
Automatic discovery and graphic display of IPSec VPN service
Service-based quick diagnosis
Supported devices S9300 and S9700 switches NE16 AR1200
AR2200 AR3200 AR150 AR200 AR500 Eudemon USG and
SVN
Restricted sales canceled
Secure Center
(enhanced)
Intelligent security policy analysis Analyzes redundant policies
and policies with high risks and a high matching rate This
function is designed for firewalls
122 Features Supported in V2R3C01
Component Description
LogCenter Manages a large number of logs on the entire
network The logs can be system binary
DataFlow and NetFlow logs
Supports NAT source tracing and collects
2400000 session logs and 105000 system logs
per second
Secure Center Provides security policies for firewalls and
UTMs
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
3
Component Description
WLAN Manager Provides the wireless positioning function to
locate clients unauthorized devices and
interference sources in real time This provides
basic data for product promotion rescue and
network maintenance
123 Features Supported in V2R3C00
Component Description
DC nCenter Unified physical and virtual resource management
Integrated physical and virtual topology
Virtual awareness and automatic policy migration on the network
side to ensure service continuity
Dual Server Uses risk and disaster recovery protection to ensure service
continuity and improve system reliability
Uses the Veritas software to perform software volume
management data replication and heartbeat management
Supports the Linux operating system and Oracle database
SLA Manager Provides real-time monitoring on the network to ensure Quality
of Service (QoS) for key services
Uses unified key indicators and graphic display of statistics to
provide basis for network quality monitoring and optimization
MPLS Tunnel
Manager
Automatically discovers deployed tunnels (MPLS TE and LDP
tunnels) edges out complex networking modes and reduces
management difficulties
Dynamically displays tunnel status changes and prevents tunnel
faults
13 Sales Scenarios
131 eSight Integrated User and Network Management Solution for Campus Networks
Solution Highlights minus Wired and wireless integration Provides an open platform and manages IP devices
of third-party vendors such as Cisco and HP It implements unified management of IP
and IT devices such as switches WLAN devices and firewalls on campus networks
minus Unified policy management Provides unified policy management on the entire
network to implement multi-layer control on access terminals users and networks
minus Visible network quality Displays statistics on latency packet loss rate and jitter
and traffic distribution and trend on the GUI This helps detect potential network risks
in advance to protect key services of enterprises
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
4
Recommended Components
eSight standardeSight professional WLAN Manager Network Traffic Analyzer
LogCenter Secure Center SLA Manager and Policy Center
132 eSight Visible Management Solution for Enterprise Branch Networks
Solution Highlights
Visible devices Manages switches routers and printers in a visible manner and presents
real-time network problems
Visible traffic Manages branch traffic in a refined manner eSight can display Top N
application traffic and host traffic which displays real-time traffic data detects
exceptions and provides basis for network planning
Visible quality Evaluates SLA services and provides Network Quality Analysis (NQA)
counters to evaluate latency packet loss rate and jitter of network data packets This
helps locate network problems and ensure branch office experience
Visible service Provides visible management of the MPLS VPN services and provides
the one-click fault diagnosis function of services devices and interfaces This reduces
the requirements on enterprise operation and maintenance (OampM)
Visible security trend Provides distributed log management and one-stop log audit to
view historical network status and reproduce security events
Recommended Components
eSight standardeSight professional SLA Manager Network Traffic Analyzer MPLS
VPN Manager IPSec VPN Manager MPLS Tunnel Manager LogCenter and Secure
Center
133 eSight Automatic Management Solution for Data Center Networks
Solution Highlights
Visible Manages physical and virtual resources and displays network traffic distribution
and network quality (latency packet loss rate and jitter) in a visible manner
Automatic Migrates data center networks automatically and supports CE switches and
X7 switches
Recommended Components
eSight professional SLA Manager Network Traffic Analyzer and DC nCenter
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
5
14 Market Opportunities
141 Third-Party Device Management Capability of eSight Help Win Network Expansion and Migration Projects
Background Some devices on a live network are from other vendors and are managed by a third-party
NMS A unified NMS is required to implement unified management of all devices on the
network
Solution and Customer Benefit eSight can manage devices from more than 30 vendors
eSight can provide basic device management capabilities for new devices within a month
since the devices support the SNMPTelnet protocol The basic device management
capability includes management on basic device information such as manufacturer
device type device version interface information performance and panel link
discovery universal alarms IP addresses and configuration files
142 Hierarchical Network Management Is Recommended When an Enterprise Has a Headquarters and Many Branches
Background OampM personnel in the branches want to manage devices in the branches independently
The headquarters NMS only monitors the branch status There are more than 5000
network elements (NEs) on the network
Solution and Customer Benefit Use hierarchical network management by deploying one eSight professional edition in
the headquarters and one eSight standard edition in each branch
The eSight systems in the headquarters and branches are physically isolated The
headquarters eSight can know network status of branches while the branch eSight can
manage devices in each branch independently
143 Customers Focus on Network Quality Monitoring (Latency Packet Loss Rate and Jitter) and Traffic Monitoring
Background Enterprises require that the networks leased from carriers of high quality
Enterprises want to monitor network traffic to provide guarantee for key applications
Enterprises want to obtain statistics on latency packet loss rate and jitter through ping
operations
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
6
Solution and Customer Benefit eSight provides the SLA Manager and NTA components to meet these requirements
SLA Manager must work with the NQA feature of devices while NTA must work with
the NetSteam feature
144 Customers Focus on NAT Source Tracing Online Behavior Analysis and Network Security
Background NAT is required at enterprise egress to meet conformity audit requirements
Enterprises use Huawei USG or ASG products to provide user behavior management
Customers want a product that can manage gateway security policies in a unified manner
evaluate policy rationality and give security suggestions
Solution and Customer Benefit eSight provides the LogCenter and Secure Center components to meet these
requirements
145 Customers Focus on Network Reliability
Background Customers require that when one NMS in an area powers off the other NMS can take
over to monitor the network
Customers require that when one NMS in an area becomes faulty the other NMS can
take over to monitor and manage the network
Customers have sufficient budget
Solution and Customer Benefit eSight can be used with the Veritas software to provide dual server (with Linux operating
system) backup meeting customers reliability requirements
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
7
2 eSight Portfolio
21 eSight Component Overview
eSight provides a unified OampM platform and a wide variety of components for enterprise
users catering for differentiated OampM demands
For detailed description about eSight see Huawei eSight Full Product Datasheet
Component Description
eSight Unified Network
Management Platform
Provides compact standard and professional editions for
enterprise users
In addition to unified management of devices from various
vendors topology management fault management performance
management smart configuration tool configuration file
management and Simple Network Management Protocol
(SNMP) northbound interface the eSight Unified Network
Management Platform allows users to customize third-party
devices helping establish a network management system
customized to their specific needs
eSight Smart Reporter Provides preset report templates to meet requirements in most
management scenarios
Provides a professional report design tool for users to customize
statistics reports
eSight SLA Manager Integrates with devices Network Quality Analysis (NQA)
function to diagnose and measure link performance between
network devices 24x7 and displays Quality of Service (QoS)
statistics
Administrators can set the QoS threshold eSight notifies
administrators remotely when QoS reaches the threshold
Administrators can use the quick diagnosis function to monitor
link performance in real time and diagnose faults which
improves management efficiency
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
8
Component Description
eSight Network Traffic
Analyzer
Collects router and Layer 3 switch traffic analyzes network
traffic based on NetFlow NetStream and sFlow protocols and
allows users to customize reports This helps network
administrators monitor traffic and bandwidth usage and detect
network bottlenecks in a timely manner providing evidence for
network planning and fault diagnosis
eSight LogCenter
Manager
Provides a platform for collecting storing and auditing multiple
types of large-scale logs in a unified manner
Manages logs from Huawei and other vendors devices
Provides industrial leading NAT tracing and security events
analysis functions
eSight WLAN Manager Provides integrated management of wired and wireless
networks
Supports wizard configuration to improve deployment
efficiency of wireless services
Displays information about WLAN network quality
interference sources wireless intrusion and access terminals
Supports one-click diagnosis interference source locating
access terminal locating and spectrum analysis at the terminal
side and network side to implement highly-efficient
troubleshooting
eSight MPLS VPN
Manager
Integrates scattered VPN information into visible management
objects and displays the information using figures and graphs
Provides End-to-End (E2E) service deployment and hierarchical
fault diagnosis capabilities Administrators can easily deploy
monitor and diagnose VPN services to provide quality and
reliability guarantee for key services
eSight MPLS Tunnel
Manager
Automatically discovers Multiprotocol Label Switching
(MPLS) Traffic Engineering (TE) and Label Distribution
Protocol (LDP) tunnels that have been deployed on the network
monitors tunnels in real time dynamically displays tunnel
running status and monitors active-standby switchover and
bypasses
eSight IPSec VPN
Manager
Automatically discovers IPSec VPN services on the hub-spoke
and site-to-site networks and provides all-round monitoring and
diagnosis functions including service alarm status monitoring
service topology performance monitoring service diagnosis
and historical tunnel information display
eSight Secure Center Provides unified security services management functions for the
entire network including Huawei firewalls Unified Threat
Management (UTM) and Access Routers (AR)
Provides policy redundancy analysis risk analysis policy
matching analysis and comprehensive analysis for USG series
firewalls to provide basis for policy optimization
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
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9
Component Description
eSight DC nCenter Monitors network resources (including physical servers VMs
vSwitches and TOR switches) displays the topology of virtual
resources and physical devices and dynamically adjusts
physical network profiles based on VM changes
22 Competition Analysis
For detailed information about comparison between Huawei eSight and HP (H3C) iMC see
Huawei eSight vs HP(H3C) iMC Mapping
For detailed information about comparison between Huawei eSight and Cisco product see
Huawei eSight vs Cisco Mapping
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
10
3 Selling Points and Sales Strategy
31 Selling Points
311 Key Message
One Management Unified wired and wireless network management
Multi-vendor device management
Unified network and security device management
One Policy Rule-based policy management and 5W1H-based access control (5W1H indicates user
identity terminal type resource type access time access location and access mode)
Rich security policies that enhance terminal security
Full guest access lifecycle solution
Easy to Use Visualized management
Easy troubleshooting
User-friendly Graphical User Interface (GUI)
312 Recommended Components and Scenarios
Component Scenario
eSight
compactstandardprofessional
eSight Smart Reporter
Customer focus basic monitoring alarm performance
configuration file and report management
eSight SLA Manager Customer focus latency packet loss rate and jitter
Devices must support the NQA feature
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
11
Component Scenario
eSight NTA Manager Customer focus traffic distribution and bandwidth usage
Devices must support the NetFlow NetStream and sFlow
features
eSight LogCenter Customer focus NAT source tracing online behavior
analysis and network security
eSight WLAN Manager Customer focus unified wired and wireless network
management wireless positioning spectrum analysis and
WIDS management
eSight MPLS VPN Manager
eSight MPLS Tunnel Manager
Customer focus MPLS VPN management
eSight IPSec VPN Manager Customer focus IPSec VPN management
eSight Secure Center Customer focus Analysis and suggestions on
configuration and optimization of security policies
eSight DC nCenter Customer focus unified management of physical and
virtual resources and dynamical adjustment of network
policies upon VM changes
32 Sales Policy and Restriction
321 Sales Policy and Restriction
1 Huawei eSight and Policy Center are two independent products and they can be
configured on the same or different servers Users can log in to Huawei eSight and
Policy Center simultaneously For details see Huawei eSight Configuration of Software
and Hardware
2 The following components of Huawei eSight do not support HA and the Linux operating
system LogCenter Manager Secure Center and Network Traffic Analyzer
3 Huawei servers are recommended for eSight If customers purchase servers from other
vendors they must read Huawei eSight Configuration of Software and Hardware
carefully to determine the server models
322 Upgrade Scenarios
eSight provides upgrade services through warranty and maintenance The details are as
follows
In China
minus By default Huawei provides three-month support services for eSight software from
the date of shipment
minus If customers purchase warranty and maintenance Huawei provides upgrade versions
including the C version R version and patches If customers need to upgrade
services for more than one year they can place an order independently
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
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12
Service Type Service Item Hi-Care Application Software Support
Hi-Care Application Software
Upgrade Support
Gold Gold+
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Active
support
Health check No 4year
Service plan and report No Yes
Outside of China
minus Hi-Care Application Software Support provides C version upgrade and patches
minus Hi-Care Application Software Upgrade Support provides R version upgrade
minus By default Huawei provides one-year support services for eSight software If
customers need to upgrade services for more than one year they can place an order
independently
minus The warranty and maintenance fee is calculated each year starting from 90 days after
the date of shipment
Offering Service Type
Service Item Hi-Care Application Software Support
Hi-Care Application Software Upgrade Support
Application
software
maintenance
support
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 service 7 x 24 service
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
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13
33 Product Certification
Software Server RoHS
Software Server CE-SDoc
eSight Enterprise Operation And Maintenance System CE-SDoc
eSight Enterprise Operation And Maintenance System RoHS
Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
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14
4 eSight Sales and Quotation Modes
41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions
meeting different enterprise requirements eSight service management components are
configured on the eSight platform with a management device license More service
components with licenses can be added
The eSight license follows the scale and incremental design of the industry eSight
licenses are packed for sale
42 Product License Architecture
For details about quotation items see Huawei eSight Full Ordering Guide
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
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15
5 Document and Help Channels
51 Documents
eSight product documents are available at
httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985
6717|7923123|9858904|6725036
Huawei provides detailed documents and smooth help channels for agents For more
information visit
httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod
ucts-infonetwork-infrastructureesightindexhtm
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
16
Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved
The information contained in this document is for reference purpose only and is subject to
change or withdrawal according to specific customer requirements and conditions
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
2
Component Description
Network Traffic
Analyzer
(enhanced)
Traffic threshold alarm Sets traffic threshold values for
applications and hosts When the number of times that the
monitored value exceeds the threshold values within a specified
time reaches the preset value eSight sends alarm notifications
through email
Application traffic analysis Works with the service awareness
(SA) function of an AR V2R5 to analyze some application traffic
such as QQ and BT
WLAN Manager
(enhanced)
Power consumption management power conservation policies
based on APs radios and SSIDs
WIDS enhanced detection and display of attack sources
detection of the AP number and attack behavior matching attack
prevention and denial of unauthorized clients
MPLS VPN
Manager
(enhanced)
VPN management on third-party devices (H3C devices MSR
series S5800 and S5500 Cisco devices Cisco Catalyst 6500
series switches Cisco Catalyst 3500 series switches Cisco
Catalyst 4500 series switches Cisco 7600 series routers and
Cisco 7000 series routers)
GUI for MPLS VPN service configuration
IPSec VPN
Manager
(enhanced)
Automatic discovery and graphic display of IPSec VPN service
Service-based quick diagnosis
Supported devices S9300 and S9700 switches NE16 AR1200
AR2200 AR3200 AR150 AR200 AR500 Eudemon USG and
SVN
Restricted sales canceled
Secure Center
(enhanced)
Intelligent security policy analysis Analyzes redundant policies
and policies with high risks and a high matching rate This
function is designed for firewalls
122 Features Supported in V2R3C01
Component Description
LogCenter Manages a large number of logs on the entire
network The logs can be system binary
DataFlow and NetFlow logs
Supports NAT source tracing and collects
2400000 session logs and 105000 system logs
per second
Secure Center Provides security policies for firewalls and
UTMs
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
3
Component Description
WLAN Manager Provides the wireless positioning function to
locate clients unauthorized devices and
interference sources in real time This provides
basic data for product promotion rescue and
network maintenance
123 Features Supported in V2R3C00
Component Description
DC nCenter Unified physical and virtual resource management
Integrated physical and virtual topology
Virtual awareness and automatic policy migration on the network
side to ensure service continuity
Dual Server Uses risk and disaster recovery protection to ensure service
continuity and improve system reliability
Uses the Veritas software to perform software volume
management data replication and heartbeat management
Supports the Linux operating system and Oracle database
SLA Manager Provides real-time monitoring on the network to ensure Quality
of Service (QoS) for key services
Uses unified key indicators and graphic display of statistics to
provide basis for network quality monitoring and optimization
MPLS Tunnel
Manager
Automatically discovers deployed tunnels (MPLS TE and LDP
tunnels) edges out complex networking modes and reduces
management difficulties
Dynamically displays tunnel status changes and prevents tunnel
faults
13 Sales Scenarios
131 eSight Integrated User and Network Management Solution for Campus Networks
Solution Highlights minus Wired and wireless integration Provides an open platform and manages IP devices
of third-party vendors such as Cisco and HP It implements unified management of IP
and IT devices such as switches WLAN devices and firewalls on campus networks
minus Unified policy management Provides unified policy management on the entire
network to implement multi-layer control on access terminals users and networks
minus Visible network quality Displays statistics on latency packet loss rate and jitter
and traffic distribution and trend on the GUI This helps detect potential network risks
in advance to protect key services of enterprises
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
4
Recommended Components
eSight standardeSight professional WLAN Manager Network Traffic Analyzer
LogCenter Secure Center SLA Manager and Policy Center
132 eSight Visible Management Solution for Enterprise Branch Networks
Solution Highlights
Visible devices Manages switches routers and printers in a visible manner and presents
real-time network problems
Visible traffic Manages branch traffic in a refined manner eSight can display Top N
application traffic and host traffic which displays real-time traffic data detects
exceptions and provides basis for network planning
Visible quality Evaluates SLA services and provides Network Quality Analysis (NQA)
counters to evaluate latency packet loss rate and jitter of network data packets This
helps locate network problems and ensure branch office experience
Visible service Provides visible management of the MPLS VPN services and provides
the one-click fault diagnosis function of services devices and interfaces This reduces
the requirements on enterprise operation and maintenance (OampM)
Visible security trend Provides distributed log management and one-stop log audit to
view historical network status and reproduce security events
Recommended Components
eSight standardeSight professional SLA Manager Network Traffic Analyzer MPLS
VPN Manager IPSec VPN Manager MPLS Tunnel Manager LogCenter and Secure
Center
133 eSight Automatic Management Solution for Data Center Networks
Solution Highlights
Visible Manages physical and virtual resources and displays network traffic distribution
and network quality (latency packet loss rate and jitter) in a visible manner
Automatic Migrates data center networks automatically and supports CE switches and
X7 switches
Recommended Components
eSight professional SLA Manager Network Traffic Analyzer and DC nCenter
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
5
14 Market Opportunities
141 Third-Party Device Management Capability of eSight Help Win Network Expansion and Migration Projects
Background Some devices on a live network are from other vendors and are managed by a third-party
NMS A unified NMS is required to implement unified management of all devices on the
network
Solution and Customer Benefit eSight can manage devices from more than 30 vendors
eSight can provide basic device management capabilities for new devices within a month
since the devices support the SNMPTelnet protocol The basic device management
capability includes management on basic device information such as manufacturer
device type device version interface information performance and panel link
discovery universal alarms IP addresses and configuration files
142 Hierarchical Network Management Is Recommended When an Enterprise Has a Headquarters and Many Branches
Background OampM personnel in the branches want to manage devices in the branches independently
The headquarters NMS only monitors the branch status There are more than 5000
network elements (NEs) on the network
Solution and Customer Benefit Use hierarchical network management by deploying one eSight professional edition in
the headquarters and one eSight standard edition in each branch
The eSight systems in the headquarters and branches are physically isolated The
headquarters eSight can know network status of branches while the branch eSight can
manage devices in each branch independently
143 Customers Focus on Network Quality Monitoring (Latency Packet Loss Rate and Jitter) and Traffic Monitoring
Background Enterprises require that the networks leased from carriers of high quality
Enterprises want to monitor network traffic to provide guarantee for key applications
Enterprises want to obtain statistics on latency packet loss rate and jitter through ping
operations
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
6
Solution and Customer Benefit eSight provides the SLA Manager and NTA components to meet these requirements
SLA Manager must work with the NQA feature of devices while NTA must work with
the NetSteam feature
144 Customers Focus on NAT Source Tracing Online Behavior Analysis and Network Security
Background NAT is required at enterprise egress to meet conformity audit requirements
Enterprises use Huawei USG or ASG products to provide user behavior management
Customers want a product that can manage gateway security policies in a unified manner
evaluate policy rationality and give security suggestions
Solution and Customer Benefit eSight provides the LogCenter and Secure Center components to meet these
requirements
145 Customers Focus on Network Reliability
Background Customers require that when one NMS in an area powers off the other NMS can take
over to monitor the network
Customers require that when one NMS in an area becomes faulty the other NMS can
take over to monitor and manage the network
Customers have sufficient budget
Solution and Customer Benefit eSight can be used with the Veritas software to provide dual server (with Linux operating
system) backup meeting customers reliability requirements
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
7
2 eSight Portfolio
21 eSight Component Overview
eSight provides a unified OampM platform and a wide variety of components for enterprise
users catering for differentiated OampM demands
For detailed description about eSight see Huawei eSight Full Product Datasheet
Component Description
eSight Unified Network
Management Platform
Provides compact standard and professional editions for
enterprise users
In addition to unified management of devices from various
vendors topology management fault management performance
management smart configuration tool configuration file
management and Simple Network Management Protocol
(SNMP) northbound interface the eSight Unified Network
Management Platform allows users to customize third-party
devices helping establish a network management system
customized to their specific needs
eSight Smart Reporter Provides preset report templates to meet requirements in most
management scenarios
Provides a professional report design tool for users to customize
statistics reports
eSight SLA Manager Integrates with devices Network Quality Analysis (NQA)
function to diagnose and measure link performance between
network devices 24x7 and displays Quality of Service (QoS)
statistics
Administrators can set the QoS threshold eSight notifies
administrators remotely when QoS reaches the threshold
Administrators can use the quick diagnosis function to monitor
link performance in real time and diagnose faults which
improves management efficiency
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
8
Component Description
eSight Network Traffic
Analyzer
Collects router and Layer 3 switch traffic analyzes network
traffic based on NetFlow NetStream and sFlow protocols and
allows users to customize reports This helps network
administrators monitor traffic and bandwidth usage and detect
network bottlenecks in a timely manner providing evidence for
network planning and fault diagnosis
eSight LogCenter
Manager
Provides a platform for collecting storing and auditing multiple
types of large-scale logs in a unified manner
Manages logs from Huawei and other vendors devices
Provides industrial leading NAT tracing and security events
analysis functions
eSight WLAN Manager Provides integrated management of wired and wireless
networks
Supports wizard configuration to improve deployment
efficiency of wireless services
Displays information about WLAN network quality
interference sources wireless intrusion and access terminals
Supports one-click diagnosis interference source locating
access terminal locating and spectrum analysis at the terminal
side and network side to implement highly-efficient
troubleshooting
eSight MPLS VPN
Manager
Integrates scattered VPN information into visible management
objects and displays the information using figures and graphs
Provides End-to-End (E2E) service deployment and hierarchical
fault diagnosis capabilities Administrators can easily deploy
monitor and diagnose VPN services to provide quality and
reliability guarantee for key services
eSight MPLS Tunnel
Manager
Automatically discovers Multiprotocol Label Switching
(MPLS) Traffic Engineering (TE) and Label Distribution
Protocol (LDP) tunnels that have been deployed on the network
monitors tunnels in real time dynamically displays tunnel
running status and monitors active-standby switchover and
bypasses
eSight IPSec VPN
Manager
Automatically discovers IPSec VPN services on the hub-spoke
and site-to-site networks and provides all-round monitoring and
diagnosis functions including service alarm status monitoring
service topology performance monitoring service diagnosis
and historical tunnel information display
eSight Secure Center Provides unified security services management functions for the
entire network including Huawei firewalls Unified Threat
Management (UTM) and Access Routers (AR)
Provides policy redundancy analysis risk analysis policy
matching analysis and comprehensive analysis for USG series
firewalls to provide basis for policy optimization
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
9
Component Description
eSight DC nCenter Monitors network resources (including physical servers VMs
vSwitches and TOR switches) displays the topology of virtual
resources and physical devices and dynamically adjusts
physical network profiles based on VM changes
22 Competition Analysis
For detailed information about comparison between Huawei eSight and HP (H3C) iMC see
Huawei eSight vs HP(H3C) iMC Mapping
For detailed information about comparison between Huawei eSight and Cisco product see
Huawei eSight vs Cisco Mapping
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
10
3 Selling Points and Sales Strategy
31 Selling Points
311 Key Message
One Management Unified wired and wireless network management
Multi-vendor device management
Unified network and security device management
One Policy Rule-based policy management and 5W1H-based access control (5W1H indicates user
identity terminal type resource type access time access location and access mode)
Rich security policies that enhance terminal security
Full guest access lifecycle solution
Easy to Use Visualized management
Easy troubleshooting
User-friendly Graphical User Interface (GUI)
312 Recommended Components and Scenarios
Component Scenario
eSight
compactstandardprofessional
eSight Smart Reporter
Customer focus basic monitoring alarm performance
configuration file and report management
eSight SLA Manager Customer focus latency packet loss rate and jitter
Devices must support the NQA feature
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
11
Component Scenario
eSight NTA Manager Customer focus traffic distribution and bandwidth usage
Devices must support the NetFlow NetStream and sFlow
features
eSight LogCenter Customer focus NAT source tracing online behavior
analysis and network security
eSight WLAN Manager Customer focus unified wired and wireless network
management wireless positioning spectrum analysis and
WIDS management
eSight MPLS VPN Manager
eSight MPLS Tunnel Manager
Customer focus MPLS VPN management
eSight IPSec VPN Manager Customer focus IPSec VPN management
eSight Secure Center Customer focus Analysis and suggestions on
configuration and optimization of security policies
eSight DC nCenter Customer focus unified management of physical and
virtual resources and dynamical adjustment of network
policies upon VM changes
32 Sales Policy and Restriction
321 Sales Policy and Restriction
1 Huawei eSight and Policy Center are two independent products and they can be
configured on the same or different servers Users can log in to Huawei eSight and
Policy Center simultaneously For details see Huawei eSight Configuration of Software
and Hardware
2 The following components of Huawei eSight do not support HA and the Linux operating
system LogCenter Manager Secure Center and Network Traffic Analyzer
3 Huawei servers are recommended for eSight If customers purchase servers from other
vendors they must read Huawei eSight Configuration of Software and Hardware
carefully to determine the server models
322 Upgrade Scenarios
eSight provides upgrade services through warranty and maintenance The details are as
follows
In China
minus By default Huawei provides three-month support services for eSight software from
the date of shipment
minus If customers purchase warranty and maintenance Huawei provides upgrade versions
including the C version R version and patches If customers need to upgrade
services for more than one year they can place an order independently
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
12
Service Type Service Item Hi-Care Application Software Support
Hi-Care Application Software
Upgrade Support
Gold Gold+
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Active
support
Health check No 4year
Service plan and report No Yes
Outside of China
minus Hi-Care Application Software Support provides C version upgrade and patches
minus Hi-Care Application Software Upgrade Support provides R version upgrade
minus By default Huawei provides one-year support services for eSight software If
customers need to upgrade services for more than one year they can place an order
independently
minus The warranty and maintenance fee is calculated each year starting from 90 days after
the date of shipment
Offering Service Type
Service Item Hi-Care Application Software Support
Hi-Care Application Software Upgrade Support
Application
software
maintenance
support
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 service 7 x 24 service
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
13
33 Product Certification
Software Server RoHS
Software Server CE-SDoc
eSight Enterprise Operation And Maintenance System CE-SDoc
eSight Enterprise Operation And Maintenance System RoHS
Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
14
4 eSight Sales and Quotation Modes
41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions
meeting different enterprise requirements eSight service management components are
configured on the eSight platform with a management device license More service
components with licenses can be added
The eSight license follows the scale and incremental design of the industry eSight
licenses are packed for sale
42 Product License Architecture
For details about quotation items see Huawei eSight Full Ordering Guide
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
15
5 Document and Help Channels
51 Documents
eSight product documents are available at
httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985
6717|7923123|9858904|6725036
Huawei provides detailed documents and smooth help channels for agents For more
information visit
httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod
ucts-infonetwork-infrastructureesightindexhtm
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
16
Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved
The information contained in this document is for reference purpose only and is subject to
change or withdrawal according to specific customer requirements and conditions
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
3
Component Description
WLAN Manager Provides the wireless positioning function to
locate clients unauthorized devices and
interference sources in real time This provides
basic data for product promotion rescue and
network maintenance
123 Features Supported in V2R3C00
Component Description
DC nCenter Unified physical and virtual resource management
Integrated physical and virtual topology
Virtual awareness and automatic policy migration on the network
side to ensure service continuity
Dual Server Uses risk and disaster recovery protection to ensure service
continuity and improve system reliability
Uses the Veritas software to perform software volume
management data replication and heartbeat management
Supports the Linux operating system and Oracle database
SLA Manager Provides real-time monitoring on the network to ensure Quality
of Service (QoS) for key services
Uses unified key indicators and graphic display of statistics to
provide basis for network quality monitoring and optimization
MPLS Tunnel
Manager
Automatically discovers deployed tunnels (MPLS TE and LDP
tunnels) edges out complex networking modes and reduces
management difficulties
Dynamically displays tunnel status changes and prevents tunnel
faults
13 Sales Scenarios
131 eSight Integrated User and Network Management Solution for Campus Networks
Solution Highlights minus Wired and wireless integration Provides an open platform and manages IP devices
of third-party vendors such as Cisco and HP It implements unified management of IP
and IT devices such as switches WLAN devices and firewalls on campus networks
minus Unified policy management Provides unified policy management on the entire
network to implement multi-layer control on access terminals users and networks
minus Visible network quality Displays statistics on latency packet loss rate and jitter
and traffic distribution and trend on the GUI This helps detect potential network risks
in advance to protect key services of enterprises
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
4
Recommended Components
eSight standardeSight professional WLAN Manager Network Traffic Analyzer
LogCenter Secure Center SLA Manager and Policy Center
132 eSight Visible Management Solution for Enterprise Branch Networks
Solution Highlights
Visible devices Manages switches routers and printers in a visible manner and presents
real-time network problems
Visible traffic Manages branch traffic in a refined manner eSight can display Top N
application traffic and host traffic which displays real-time traffic data detects
exceptions and provides basis for network planning
Visible quality Evaluates SLA services and provides Network Quality Analysis (NQA)
counters to evaluate latency packet loss rate and jitter of network data packets This
helps locate network problems and ensure branch office experience
Visible service Provides visible management of the MPLS VPN services and provides
the one-click fault diagnosis function of services devices and interfaces This reduces
the requirements on enterprise operation and maintenance (OampM)
Visible security trend Provides distributed log management and one-stop log audit to
view historical network status and reproduce security events
Recommended Components
eSight standardeSight professional SLA Manager Network Traffic Analyzer MPLS
VPN Manager IPSec VPN Manager MPLS Tunnel Manager LogCenter and Secure
Center
133 eSight Automatic Management Solution for Data Center Networks
Solution Highlights
Visible Manages physical and virtual resources and displays network traffic distribution
and network quality (latency packet loss rate and jitter) in a visible manner
Automatic Migrates data center networks automatically and supports CE switches and
X7 switches
Recommended Components
eSight professional SLA Manager Network Traffic Analyzer and DC nCenter
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
5
14 Market Opportunities
141 Third-Party Device Management Capability of eSight Help Win Network Expansion and Migration Projects
Background Some devices on a live network are from other vendors and are managed by a third-party
NMS A unified NMS is required to implement unified management of all devices on the
network
Solution and Customer Benefit eSight can manage devices from more than 30 vendors
eSight can provide basic device management capabilities for new devices within a month
since the devices support the SNMPTelnet protocol The basic device management
capability includes management on basic device information such as manufacturer
device type device version interface information performance and panel link
discovery universal alarms IP addresses and configuration files
142 Hierarchical Network Management Is Recommended When an Enterprise Has a Headquarters and Many Branches
Background OampM personnel in the branches want to manage devices in the branches independently
The headquarters NMS only monitors the branch status There are more than 5000
network elements (NEs) on the network
Solution and Customer Benefit Use hierarchical network management by deploying one eSight professional edition in
the headquarters and one eSight standard edition in each branch
The eSight systems in the headquarters and branches are physically isolated The
headquarters eSight can know network status of branches while the branch eSight can
manage devices in each branch independently
143 Customers Focus on Network Quality Monitoring (Latency Packet Loss Rate and Jitter) and Traffic Monitoring
Background Enterprises require that the networks leased from carriers of high quality
Enterprises want to monitor network traffic to provide guarantee for key applications
Enterprises want to obtain statistics on latency packet loss rate and jitter through ping
operations
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
6
Solution and Customer Benefit eSight provides the SLA Manager and NTA components to meet these requirements
SLA Manager must work with the NQA feature of devices while NTA must work with
the NetSteam feature
144 Customers Focus on NAT Source Tracing Online Behavior Analysis and Network Security
Background NAT is required at enterprise egress to meet conformity audit requirements
Enterprises use Huawei USG or ASG products to provide user behavior management
Customers want a product that can manage gateway security policies in a unified manner
evaluate policy rationality and give security suggestions
Solution and Customer Benefit eSight provides the LogCenter and Secure Center components to meet these
requirements
145 Customers Focus on Network Reliability
Background Customers require that when one NMS in an area powers off the other NMS can take
over to monitor the network
Customers require that when one NMS in an area becomes faulty the other NMS can
take over to monitor and manage the network
Customers have sufficient budget
Solution and Customer Benefit eSight can be used with the Veritas software to provide dual server (with Linux operating
system) backup meeting customers reliability requirements
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
7
2 eSight Portfolio
21 eSight Component Overview
eSight provides a unified OampM platform and a wide variety of components for enterprise
users catering for differentiated OampM demands
For detailed description about eSight see Huawei eSight Full Product Datasheet
Component Description
eSight Unified Network
Management Platform
Provides compact standard and professional editions for
enterprise users
In addition to unified management of devices from various
vendors topology management fault management performance
management smart configuration tool configuration file
management and Simple Network Management Protocol
(SNMP) northbound interface the eSight Unified Network
Management Platform allows users to customize third-party
devices helping establish a network management system
customized to their specific needs
eSight Smart Reporter Provides preset report templates to meet requirements in most
management scenarios
Provides a professional report design tool for users to customize
statistics reports
eSight SLA Manager Integrates with devices Network Quality Analysis (NQA)
function to diagnose and measure link performance between
network devices 24x7 and displays Quality of Service (QoS)
statistics
Administrators can set the QoS threshold eSight notifies
administrators remotely when QoS reaches the threshold
Administrators can use the quick diagnosis function to monitor
link performance in real time and diagnose faults which
improves management efficiency
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
8
Component Description
eSight Network Traffic
Analyzer
Collects router and Layer 3 switch traffic analyzes network
traffic based on NetFlow NetStream and sFlow protocols and
allows users to customize reports This helps network
administrators monitor traffic and bandwidth usage and detect
network bottlenecks in a timely manner providing evidence for
network planning and fault diagnosis
eSight LogCenter
Manager
Provides a platform for collecting storing and auditing multiple
types of large-scale logs in a unified manner
Manages logs from Huawei and other vendors devices
Provides industrial leading NAT tracing and security events
analysis functions
eSight WLAN Manager Provides integrated management of wired and wireless
networks
Supports wizard configuration to improve deployment
efficiency of wireless services
Displays information about WLAN network quality
interference sources wireless intrusion and access terminals
Supports one-click diagnosis interference source locating
access terminal locating and spectrum analysis at the terminal
side and network side to implement highly-efficient
troubleshooting
eSight MPLS VPN
Manager
Integrates scattered VPN information into visible management
objects and displays the information using figures and graphs
Provides End-to-End (E2E) service deployment and hierarchical
fault diagnosis capabilities Administrators can easily deploy
monitor and diagnose VPN services to provide quality and
reliability guarantee for key services
eSight MPLS Tunnel
Manager
Automatically discovers Multiprotocol Label Switching
(MPLS) Traffic Engineering (TE) and Label Distribution
Protocol (LDP) tunnels that have been deployed on the network
monitors tunnels in real time dynamically displays tunnel
running status and monitors active-standby switchover and
bypasses
eSight IPSec VPN
Manager
Automatically discovers IPSec VPN services on the hub-spoke
and site-to-site networks and provides all-round monitoring and
diagnosis functions including service alarm status monitoring
service topology performance monitoring service diagnosis
and historical tunnel information display
eSight Secure Center Provides unified security services management functions for the
entire network including Huawei firewalls Unified Threat
Management (UTM) and Access Routers (AR)
Provides policy redundancy analysis risk analysis policy
matching analysis and comprehensive analysis for USG series
firewalls to provide basis for policy optimization
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
9
Component Description
eSight DC nCenter Monitors network resources (including physical servers VMs
vSwitches and TOR switches) displays the topology of virtual
resources and physical devices and dynamically adjusts
physical network profiles based on VM changes
22 Competition Analysis
For detailed information about comparison between Huawei eSight and HP (H3C) iMC see
Huawei eSight vs HP(H3C) iMC Mapping
For detailed information about comparison between Huawei eSight and Cisco product see
Huawei eSight vs Cisco Mapping
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
10
3 Selling Points and Sales Strategy
31 Selling Points
311 Key Message
One Management Unified wired and wireless network management
Multi-vendor device management
Unified network and security device management
One Policy Rule-based policy management and 5W1H-based access control (5W1H indicates user
identity terminal type resource type access time access location and access mode)
Rich security policies that enhance terminal security
Full guest access lifecycle solution
Easy to Use Visualized management
Easy troubleshooting
User-friendly Graphical User Interface (GUI)
312 Recommended Components and Scenarios
Component Scenario
eSight
compactstandardprofessional
eSight Smart Reporter
Customer focus basic monitoring alarm performance
configuration file and report management
eSight SLA Manager Customer focus latency packet loss rate and jitter
Devices must support the NQA feature
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
11
Component Scenario
eSight NTA Manager Customer focus traffic distribution and bandwidth usage
Devices must support the NetFlow NetStream and sFlow
features
eSight LogCenter Customer focus NAT source tracing online behavior
analysis and network security
eSight WLAN Manager Customer focus unified wired and wireless network
management wireless positioning spectrum analysis and
WIDS management
eSight MPLS VPN Manager
eSight MPLS Tunnel Manager
Customer focus MPLS VPN management
eSight IPSec VPN Manager Customer focus IPSec VPN management
eSight Secure Center Customer focus Analysis and suggestions on
configuration and optimization of security policies
eSight DC nCenter Customer focus unified management of physical and
virtual resources and dynamical adjustment of network
policies upon VM changes
32 Sales Policy and Restriction
321 Sales Policy and Restriction
1 Huawei eSight and Policy Center are two independent products and they can be
configured on the same or different servers Users can log in to Huawei eSight and
Policy Center simultaneously For details see Huawei eSight Configuration of Software
and Hardware
2 The following components of Huawei eSight do not support HA and the Linux operating
system LogCenter Manager Secure Center and Network Traffic Analyzer
3 Huawei servers are recommended for eSight If customers purchase servers from other
vendors they must read Huawei eSight Configuration of Software and Hardware
carefully to determine the server models
322 Upgrade Scenarios
eSight provides upgrade services through warranty and maintenance The details are as
follows
In China
minus By default Huawei provides three-month support services for eSight software from
the date of shipment
minus If customers purchase warranty and maintenance Huawei provides upgrade versions
including the C version R version and patches If customers need to upgrade
services for more than one year they can place an order independently
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
12
Service Type Service Item Hi-Care Application Software Support
Hi-Care Application Software
Upgrade Support
Gold Gold+
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Active
support
Health check No 4year
Service plan and report No Yes
Outside of China
minus Hi-Care Application Software Support provides C version upgrade and patches
minus Hi-Care Application Software Upgrade Support provides R version upgrade
minus By default Huawei provides one-year support services for eSight software If
customers need to upgrade services for more than one year they can place an order
independently
minus The warranty and maintenance fee is calculated each year starting from 90 days after
the date of shipment
Offering Service Type
Service Item Hi-Care Application Software Support
Hi-Care Application Software Upgrade Support
Application
software
maintenance
support
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 service 7 x 24 service
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
13
33 Product Certification
Software Server RoHS
Software Server CE-SDoc
eSight Enterprise Operation And Maintenance System CE-SDoc
eSight Enterprise Operation And Maintenance System RoHS
Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
14
4 eSight Sales and Quotation Modes
41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions
meeting different enterprise requirements eSight service management components are
configured on the eSight platform with a management device license More service
components with licenses can be added
The eSight license follows the scale and incremental design of the industry eSight
licenses are packed for sale
42 Product License Architecture
For details about quotation items see Huawei eSight Full Ordering Guide
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
15
5 Document and Help Channels
51 Documents
eSight product documents are available at
httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985
6717|7923123|9858904|6725036
Huawei provides detailed documents and smooth help channels for agents For more
information visit
httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod
ucts-infonetwork-infrastructureesightindexhtm
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
16
Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved
The information contained in this document is for reference purpose only and is subject to
change or withdrawal according to specific customer requirements and conditions
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
4
Recommended Components
eSight standardeSight professional WLAN Manager Network Traffic Analyzer
LogCenter Secure Center SLA Manager and Policy Center
132 eSight Visible Management Solution for Enterprise Branch Networks
Solution Highlights
Visible devices Manages switches routers and printers in a visible manner and presents
real-time network problems
Visible traffic Manages branch traffic in a refined manner eSight can display Top N
application traffic and host traffic which displays real-time traffic data detects
exceptions and provides basis for network planning
Visible quality Evaluates SLA services and provides Network Quality Analysis (NQA)
counters to evaluate latency packet loss rate and jitter of network data packets This
helps locate network problems and ensure branch office experience
Visible service Provides visible management of the MPLS VPN services and provides
the one-click fault diagnosis function of services devices and interfaces This reduces
the requirements on enterprise operation and maintenance (OampM)
Visible security trend Provides distributed log management and one-stop log audit to
view historical network status and reproduce security events
Recommended Components
eSight standardeSight professional SLA Manager Network Traffic Analyzer MPLS
VPN Manager IPSec VPN Manager MPLS Tunnel Manager LogCenter and Secure
Center
133 eSight Automatic Management Solution for Data Center Networks
Solution Highlights
Visible Manages physical and virtual resources and displays network traffic distribution
and network quality (latency packet loss rate and jitter) in a visible manner
Automatic Migrates data center networks automatically and supports CE switches and
X7 switches
Recommended Components
eSight professional SLA Manager Network Traffic Analyzer and DC nCenter
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
5
14 Market Opportunities
141 Third-Party Device Management Capability of eSight Help Win Network Expansion and Migration Projects
Background Some devices on a live network are from other vendors and are managed by a third-party
NMS A unified NMS is required to implement unified management of all devices on the
network
Solution and Customer Benefit eSight can manage devices from more than 30 vendors
eSight can provide basic device management capabilities for new devices within a month
since the devices support the SNMPTelnet protocol The basic device management
capability includes management on basic device information such as manufacturer
device type device version interface information performance and panel link
discovery universal alarms IP addresses and configuration files
142 Hierarchical Network Management Is Recommended When an Enterprise Has a Headquarters and Many Branches
Background OampM personnel in the branches want to manage devices in the branches independently
The headquarters NMS only monitors the branch status There are more than 5000
network elements (NEs) on the network
Solution and Customer Benefit Use hierarchical network management by deploying one eSight professional edition in
the headquarters and one eSight standard edition in each branch
The eSight systems in the headquarters and branches are physically isolated The
headquarters eSight can know network status of branches while the branch eSight can
manage devices in each branch independently
143 Customers Focus on Network Quality Monitoring (Latency Packet Loss Rate and Jitter) and Traffic Monitoring
Background Enterprises require that the networks leased from carriers of high quality
Enterprises want to monitor network traffic to provide guarantee for key applications
Enterprises want to obtain statistics on latency packet loss rate and jitter through ping
operations
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
6
Solution and Customer Benefit eSight provides the SLA Manager and NTA components to meet these requirements
SLA Manager must work with the NQA feature of devices while NTA must work with
the NetSteam feature
144 Customers Focus on NAT Source Tracing Online Behavior Analysis and Network Security
Background NAT is required at enterprise egress to meet conformity audit requirements
Enterprises use Huawei USG or ASG products to provide user behavior management
Customers want a product that can manage gateway security policies in a unified manner
evaluate policy rationality and give security suggestions
Solution and Customer Benefit eSight provides the LogCenter and Secure Center components to meet these
requirements
145 Customers Focus on Network Reliability
Background Customers require that when one NMS in an area powers off the other NMS can take
over to monitor the network
Customers require that when one NMS in an area becomes faulty the other NMS can
take over to monitor and manage the network
Customers have sufficient budget
Solution and Customer Benefit eSight can be used with the Veritas software to provide dual server (with Linux operating
system) backup meeting customers reliability requirements
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
7
2 eSight Portfolio
21 eSight Component Overview
eSight provides a unified OampM platform and a wide variety of components for enterprise
users catering for differentiated OampM demands
For detailed description about eSight see Huawei eSight Full Product Datasheet
Component Description
eSight Unified Network
Management Platform
Provides compact standard and professional editions for
enterprise users
In addition to unified management of devices from various
vendors topology management fault management performance
management smart configuration tool configuration file
management and Simple Network Management Protocol
(SNMP) northbound interface the eSight Unified Network
Management Platform allows users to customize third-party
devices helping establish a network management system
customized to their specific needs
eSight Smart Reporter Provides preset report templates to meet requirements in most
management scenarios
Provides a professional report design tool for users to customize
statistics reports
eSight SLA Manager Integrates with devices Network Quality Analysis (NQA)
function to diagnose and measure link performance between
network devices 24x7 and displays Quality of Service (QoS)
statistics
Administrators can set the QoS threshold eSight notifies
administrators remotely when QoS reaches the threshold
Administrators can use the quick diagnosis function to monitor
link performance in real time and diagnose faults which
improves management efficiency
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
8
Component Description
eSight Network Traffic
Analyzer
Collects router and Layer 3 switch traffic analyzes network
traffic based on NetFlow NetStream and sFlow protocols and
allows users to customize reports This helps network
administrators monitor traffic and bandwidth usage and detect
network bottlenecks in a timely manner providing evidence for
network planning and fault diagnosis
eSight LogCenter
Manager
Provides a platform for collecting storing and auditing multiple
types of large-scale logs in a unified manner
Manages logs from Huawei and other vendors devices
Provides industrial leading NAT tracing and security events
analysis functions
eSight WLAN Manager Provides integrated management of wired and wireless
networks
Supports wizard configuration to improve deployment
efficiency of wireless services
Displays information about WLAN network quality
interference sources wireless intrusion and access terminals
Supports one-click diagnosis interference source locating
access terminal locating and spectrum analysis at the terminal
side and network side to implement highly-efficient
troubleshooting
eSight MPLS VPN
Manager
Integrates scattered VPN information into visible management
objects and displays the information using figures and graphs
Provides End-to-End (E2E) service deployment and hierarchical
fault diagnosis capabilities Administrators can easily deploy
monitor and diagnose VPN services to provide quality and
reliability guarantee for key services
eSight MPLS Tunnel
Manager
Automatically discovers Multiprotocol Label Switching
(MPLS) Traffic Engineering (TE) and Label Distribution
Protocol (LDP) tunnels that have been deployed on the network
monitors tunnels in real time dynamically displays tunnel
running status and monitors active-standby switchover and
bypasses
eSight IPSec VPN
Manager
Automatically discovers IPSec VPN services on the hub-spoke
and site-to-site networks and provides all-round monitoring and
diagnosis functions including service alarm status monitoring
service topology performance monitoring service diagnosis
and historical tunnel information display
eSight Secure Center Provides unified security services management functions for the
entire network including Huawei firewalls Unified Threat
Management (UTM) and Access Routers (AR)
Provides policy redundancy analysis risk analysis policy
matching analysis and comprehensive analysis for USG series
firewalls to provide basis for policy optimization
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
9
Component Description
eSight DC nCenter Monitors network resources (including physical servers VMs
vSwitches and TOR switches) displays the topology of virtual
resources and physical devices and dynamically adjusts
physical network profiles based on VM changes
22 Competition Analysis
For detailed information about comparison between Huawei eSight and HP (H3C) iMC see
Huawei eSight vs HP(H3C) iMC Mapping
For detailed information about comparison between Huawei eSight and Cisco product see
Huawei eSight vs Cisco Mapping
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
10
3 Selling Points and Sales Strategy
31 Selling Points
311 Key Message
One Management Unified wired and wireless network management
Multi-vendor device management
Unified network and security device management
One Policy Rule-based policy management and 5W1H-based access control (5W1H indicates user
identity terminal type resource type access time access location and access mode)
Rich security policies that enhance terminal security
Full guest access lifecycle solution
Easy to Use Visualized management
Easy troubleshooting
User-friendly Graphical User Interface (GUI)
312 Recommended Components and Scenarios
Component Scenario
eSight
compactstandardprofessional
eSight Smart Reporter
Customer focus basic monitoring alarm performance
configuration file and report management
eSight SLA Manager Customer focus latency packet loss rate and jitter
Devices must support the NQA feature
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
11
Component Scenario
eSight NTA Manager Customer focus traffic distribution and bandwidth usage
Devices must support the NetFlow NetStream and sFlow
features
eSight LogCenter Customer focus NAT source tracing online behavior
analysis and network security
eSight WLAN Manager Customer focus unified wired and wireless network
management wireless positioning spectrum analysis and
WIDS management
eSight MPLS VPN Manager
eSight MPLS Tunnel Manager
Customer focus MPLS VPN management
eSight IPSec VPN Manager Customer focus IPSec VPN management
eSight Secure Center Customer focus Analysis and suggestions on
configuration and optimization of security policies
eSight DC nCenter Customer focus unified management of physical and
virtual resources and dynamical adjustment of network
policies upon VM changes
32 Sales Policy and Restriction
321 Sales Policy and Restriction
1 Huawei eSight and Policy Center are two independent products and they can be
configured on the same or different servers Users can log in to Huawei eSight and
Policy Center simultaneously For details see Huawei eSight Configuration of Software
and Hardware
2 The following components of Huawei eSight do not support HA and the Linux operating
system LogCenter Manager Secure Center and Network Traffic Analyzer
3 Huawei servers are recommended for eSight If customers purchase servers from other
vendors they must read Huawei eSight Configuration of Software and Hardware
carefully to determine the server models
322 Upgrade Scenarios
eSight provides upgrade services through warranty and maintenance The details are as
follows
In China
minus By default Huawei provides three-month support services for eSight software from
the date of shipment
minus If customers purchase warranty and maintenance Huawei provides upgrade versions
including the C version R version and patches If customers need to upgrade
services for more than one year they can place an order independently
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
12
Service Type Service Item Hi-Care Application Software Support
Hi-Care Application Software
Upgrade Support
Gold Gold+
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Active
support
Health check No 4year
Service plan and report No Yes
Outside of China
minus Hi-Care Application Software Support provides C version upgrade and patches
minus Hi-Care Application Software Upgrade Support provides R version upgrade
minus By default Huawei provides one-year support services for eSight software If
customers need to upgrade services for more than one year they can place an order
independently
minus The warranty and maintenance fee is calculated each year starting from 90 days after
the date of shipment
Offering Service Type
Service Item Hi-Care Application Software Support
Hi-Care Application Software Upgrade Support
Application
software
maintenance
support
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 service 7 x 24 service
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
13
33 Product Certification
Software Server RoHS
Software Server CE-SDoc
eSight Enterprise Operation And Maintenance System CE-SDoc
eSight Enterprise Operation And Maintenance System RoHS
Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
14
4 eSight Sales and Quotation Modes
41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions
meeting different enterprise requirements eSight service management components are
configured on the eSight platform with a management device license More service
components with licenses can be added
The eSight license follows the scale and incremental design of the industry eSight
licenses are packed for sale
42 Product License Architecture
For details about quotation items see Huawei eSight Full Ordering Guide
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
15
5 Document and Help Channels
51 Documents
eSight product documents are available at
httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985
6717|7923123|9858904|6725036
Huawei provides detailed documents and smooth help channels for agents For more
information visit
httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod
ucts-infonetwork-infrastructureesightindexhtm
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
16
Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved
The information contained in this document is for reference purpose only and is subject to
change or withdrawal according to specific customer requirements and conditions
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
5
14 Market Opportunities
141 Third-Party Device Management Capability of eSight Help Win Network Expansion and Migration Projects
Background Some devices on a live network are from other vendors and are managed by a third-party
NMS A unified NMS is required to implement unified management of all devices on the
network
Solution and Customer Benefit eSight can manage devices from more than 30 vendors
eSight can provide basic device management capabilities for new devices within a month
since the devices support the SNMPTelnet protocol The basic device management
capability includes management on basic device information such as manufacturer
device type device version interface information performance and panel link
discovery universal alarms IP addresses and configuration files
142 Hierarchical Network Management Is Recommended When an Enterprise Has a Headquarters and Many Branches
Background OampM personnel in the branches want to manage devices in the branches independently
The headquarters NMS only monitors the branch status There are more than 5000
network elements (NEs) on the network
Solution and Customer Benefit Use hierarchical network management by deploying one eSight professional edition in
the headquarters and one eSight standard edition in each branch
The eSight systems in the headquarters and branches are physically isolated The
headquarters eSight can know network status of branches while the branch eSight can
manage devices in each branch independently
143 Customers Focus on Network Quality Monitoring (Latency Packet Loss Rate and Jitter) and Traffic Monitoring
Background Enterprises require that the networks leased from carriers of high quality
Enterprises want to monitor network traffic to provide guarantee for key applications
Enterprises want to obtain statistics on latency packet loss rate and jitter through ping
operations
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
6
Solution and Customer Benefit eSight provides the SLA Manager and NTA components to meet these requirements
SLA Manager must work with the NQA feature of devices while NTA must work with
the NetSteam feature
144 Customers Focus on NAT Source Tracing Online Behavior Analysis and Network Security
Background NAT is required at enterprise egress to meet conformity audit requirements
Enterprises use Huawei USG or ASG products to provide user behavior management
Customers want a product that can manage gateway security policies in a unified manner
evaluate policy rationality and give security suggestions
Solution and Customer Benefit eSight provides the LogCenter and Secure Center components to meet these
requirements
145 Customers Focus on Network Reliability
Background Customers require that when one NMS in an area powers off the other NMS can take
over to monitor the network
Customers require that when one NMS in an area becomes faulty the other NMS can
take over to monitor and manage the network
Customers have sufficient budget
Solution and Customer Benefit eSight can be used with the Veritas software to provide dual server (with Linux operating
system) backup meeting customers reliability requirements
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
7
2 eSight Portfolio
21 eSight Component Overview
eSight provides a unified OampM platform and a wide variety of components for enterprise
users catering for differentiated OampM demands
For detailed description about eSight see Huawei eSight Full Product Datasheet
Component Description
eSight Unified Network
Management Platform
Provides compact standard and professional editions for
enterprise users
In addition to unified management of devices from various
vendors topology management fault management performance
management smart configuration tool configuration file
management and Simple Network Management Protocol
(SNMP) northbound interface the eSight Unified Network
Management Platform allows users to customize third-party
devices helping establish a network management system
customized to their specific needs
eSight Smart Reporter Provides preset report templates to meet requirements in most
management scenarios
Provides a professional report design tool for users to customize
statistics reports
eSight SLA Manager Integrates with devices Network Quality Analysis (NQA)
function to diagnose and measure link performance between
network devices 24x7 and displays Quality of Service (QoS)
statistics
Administrators can set the QoS threshold eSight notifies
administrators remotely when QoS reaches the threshold
Administrators can use the quick diagnosis function to monitor
link performance in real time and diagnose faults which
improves management efficiency
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
8
Component Description
eSight Network Traffic
Analyzer
Collects router and Layer 3 switch traffic analyzes network
traffic based on NetFlow NetStream and sFlow protocols and
allows users to customize reports This helps network
administrators monitor traffic and bandwidth usage and detect
network bottlenecks in a timely manner providing evidence for
network planning and fault diagnosis
eSight LogCenter
Manager
Provides a platform for collecting storing and auditing multiple
types of large-scale logs in a unified manner
Manages logs from Huawei and other vendors devices
Provides industrial leading NAT tracing and security events
analysis functions
eSight WLAN Manager Provides integrated management of wired and wireless
networks
Supports wizard configuration to improve deployment
efficiency of wireless services
Displays information about WLAN network quality
interference sources wireless intrusion and access terminals
Supports one-click diagnosis interference source locating
access terminal locating and spectrum analysis at the terminal
side and network side to implement highly-efficient
troubleshooting
eSight MPLS VPN
Manager
Integrates scattered VPN information into visible management
objects and displays the information using figures and graphs
Provides End-to-End (E2E) service deployment and hierarchical
fault diagnosis capabilities Administrators can easily deploy
monitor and diagnose VPN services to provide quality and
reliability guarantee for key services
eSight MPLS Tunnel
Manager
Automatically discovers Multiprotocol Label Switching
(MPLS) Traffic Engineering (TE) and Label Distribution
Protocol (LDP) tunnels that have been deployed on the network
monitors tunnels in real time dynamically displays tunnel
running status and monitors active-standby switchover and
bypasses
eSight IPSec VPN
Manager
Automatically discovers IPSec VPN services on the hub-spoke
and site-to-site networks and provides all-round monitoring and
diagnosis functions including service alarm status monitoring
service topology performance monitoring service diagnosis
and historical tunnel information display
eSight Secure Center Provides unified security services management functions for the
entire network including Huawei firewalls Unified Threat
Management (UTM) and Access Routers (AR)
Provides policy redundancy analysis risk analysis policy
matching analysis and comprehensive analysis for USG series
firewalls to provide basis for policy optimization
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
9
Component Description
eSight DC nCenter Monitors network resources (including physical servers VMs
vSwitches and TOR switches) displays the topology of virtual
resources and physical devices and dynamically adjusts
physical network profiles based on VM changes
22 Competition Analysis
For detailed information about comparison between Huawei eSight and HP (H3C) iMC see
Huawei eSight vs HP(H3C) iMC Mapping
For detailed information about comparison between Huawei eSight and Cisco product see
Huawei eSight vs Cisco Mapping
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
10
3 Selling Points and Sales Strategy
31 Selling Points
311 Key Message
One Management Unified wired and wireless network management
Multi-vendor device management
Unified network and security device management
One Policy Rule-based policy management and 5W1H-based access control (5W1H indicates user
identity terminal type resource type access time access location and access mode)
Rich security policies that enhance terminal security
Full guest access lifecycle solution
Easy to Use Visualized management
Easy troubleshooting
User-friendly Graphical User Interface (GUI)
312 Recommended Components and Scenarios
Component Scenario
eSight
compactstandardprofessional
eSight Smart Reporter
Customer focus basic monitoring alarm performance
configuration file and report management
eSight SLA Manager Customer focus latency packet loss rate and jitter
Devices must support the NQA feature
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
11
Component Scenario
eSight NTA Manager Customer focus traffic distribution and bandwidth usage
Devices must support the NetFlow NetStream and sFlow
features
eSight LogCenter Customer focus NAT source tracing online behavior
analysis and network security
eSight WLAN Manager Customer focus unified wired and wireless network
management wireless positioning spectrum analysis and
WIDS management
eSight MPLS VPN Manager
eSight MPLS Tunnel Manager
Customer focus MPLS VPN management
eSight IPSec VPN Manager Customer focus IPSec VPN management
eSight Secure Center Customer focus Analysis and suggestions on
configuration and optimization of security policies
eSight DC nCenter Customer focus unified management of physical and
virtual resources and dynamical adjustment of network
policies upon VM changes
32 Sales Policy and Restriction
321 Sales Policy and Restriction
1 Huawei eSight and Policy Center are two independent products and they can be
configured on the same or different servers Users can log in to Huawei eSight and
Policy Center simultaneously For details see Huawei eSight Configuration of Software
and Hardware
2 The following components of Huawei eSight do not support HA and the Linux operating
system LogCenter Manager Secure Center and Network Traffic Analyzer
3 Huawei servers are recommended for eSight If customers purchase servers from other
vendors they must read Huawei eSight Configuration of Software and Hardware
carefully to determine the server models
322 Upgrade Scenarios
eSight provides upgrade services through warranty and maintenance The details are as
follows
In China
minus By default Huawei provides three-month support services for eSight software from
the date of shipment
minus If customers purchase warranty and maintenance Huawei provides upgrade versions
including the C version R version and patches If customers need to upgrade
services for more than one year they can place an order independently
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
12
Service Type Service Item Hi-Care Application Software Support
Hi-Care Application Software
Upgrade Support
Gold Gold+
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Active
support
Health check No 4year
Service plan and report No Yes
Outside of China
minus Hi-Care Application Software Support provides C version upgrade and patches
minus Hi-Care Application Software Upgrade Support provides R version upgrade
minus By default Huawei provides one-year support services for eSight software If
customers need to upgrade services for more than one year they can place an order
independently
minus The warranty and maintenance fee is calculated each year starting from 90 days after
the date of shipment
Offering Service Type
Service Item Hi-Care Application Software Support
Hi-Care Application Software Upgrade Support
Application
software
maintenance
support
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 service 7 x 24 service
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
13
33 Product Certification
Software Server RoHS
Software Server CE-SDoc
eSight Enterprise Operation And Maintenance System CE-SDoc
eSight Enterprise Operation And Maintenance System RoHS
Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
14
4 eSight Sales and Quotation Modes
41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions
meeting different enterprise requirements eSight service management components are
configured on the eSight platform with a management device license More service
components with licenses can be added
The eSight license follows the scale and incremental design of the industry eSight
licenses are packed for sale
42 Product License Architecture
For details about quotation items see Huawei eSight Full Ordering Guide
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
15
5 Document and Help Channels
51 Documents
eSight product documents are available at
httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985
6717|7923123|9858904|6725036
Huawei provides detailed documents and smooth help channels for agents For more
information visit
httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod
ucts-infonetwork-infrastructureesightindexhtm
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
16
Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved
The information contained in this document is for reference purpose only and is subject to
change or withdrawal according to specific customer requirements and conditions
Huawei Enterprise Network eSight Channel Sales Guide 1 eSight Overall Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
6
Solution and Customer Benefit eSight provides the SLA Manager and NTA components to meet these requirements
SLA Manager must work with the NQA feature of devices while NTA must work with
the NetSteam feature
144 Customers Focus on NAT Source Tracing Online Behavior Analysis and Network Security
Background NAT is required at enterprise egress to meet conformity audit requirements
Enterprises use Huawei USG or ASG products to provide user behavior management
Customers want a product that can manage gateway security policies in a unified manner
evaluate policy rationality and give security suggestions
Solution and Customer Benefit eSight provides the LogCenter and Secure Center components to meet these
requirements
145 Customers Focus on Network Reliability
Background Customers require that when one NMS in an area powers off the other NMS can take
over to monitor the network
Customers require that when one NMS in an area becomes faulty the other NMS can
take over to monitor and manage the network
Customers have sufficient budget
Solution and Customer Benefit eSight can be used with the Veritas software to provide dual server (with Linux operating
system) backup meeting customers reliability requirements
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
7
2 eSight Portfolio
21 eSight Component Overview
eSight provides a unified OampM platform and a wide variety of components for enterprise
users catering for differentiated OampM demands
For detailed description about eSight see Huawei eSight Full Product Datasheet
Component Description
eSight Unified Network
Management Platform
Provides compact standard and professional editions for
enterprise users
In addition to unified management of devices from various
vendors topology management fault management performance
management smart configuration tool configuration file
management and Simple Network Management Protocol
(SNMP) northbound interface the eSight Unified Network
Management Platform allows users to customize third-party
devices helping establish a network management system
customized to their specific needs
eSight Smart Reporter Provides preset report templates to meet requirements in most
management scenarios
Provides a professional report design tool for users to customize
statistics reports
eSight SLA Manager Integrates with devices Network Quality Analysis (NQA)
function to diagnose and measure link performance between
network devices 24x7 and displays Quality of Service (QoS)
statistics
Administrators can set the QoS threshold eSight notifies
administrators remotely when QoS reaches the threshold
Administrators can use the quick diagnosis function to monitor
link performance in real time and diagnose faults which
improves management efficiency
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
8
Component Description
eSight Network Traffic
Analyzer
Collects router and Layer 3 switch traffic analyzes network
traffic based on NetFlow NetStream and sFlow protocols and
allows users to customize reports This helps network
administrators monitor traffic and bandwidth usage and detect
network bottlenecks in a timely manner providing evidence for
network planning and fault diagnosis
eSight LogCenter
Manager
Provides a platform for collecting storing and auditing multiple
types of large-scale logs in a unified manner
Manages logs from Huawei and other vendors devices
Provides industrial leading NAT tracing and security events
analysis functions
eSight WLAN Manager Provides integrated management of wired and wireless
networks
Supports wizard configuration to improve deployment
efficiency of wireless services
Displays information about WLAN network quality
interference sources wireless intrusion and access terminals
Supports one-click diagnosis interference source locating
access terminal locating and spectrum analysis at the terminal
side and network side to implement highly-efficient
troubleshooting
eSight MPLS VPN
Manager
Integrates scattered VPN information into visible management
objects and displays the information using figures and graphs
Provides End-to-End (E2E) service deployment and hierarchical
fault diagnosis capabilities Administrators can easily deploy
monitor and diagnose VPN services to provide quality and
reliability guarantee for key services
eSight MPLS Tunnel
Manager
Automatically discovers Multiprotocol Label Switching
(MPLS) Traffic Engineering (TE) and Label Distribution
Protocol (LDP) tunnels that have been deployed on the network
monitors tunnels in real time dynamically displays tunnel
running status and monitors active-standby switchover and
bypasses
eSight IPSec VPN
Manager
Automatically discovers IPSec VPN services on the hub-spoke
and site-to-site networks and provides all-round monitoring and
diagnosis functions including service alarm status monitoring
service topology performance monitoring service diagnosis
and historical tunnel information display
eSight Secure Center Provides unified security services management functions for the
entire network including Huawei firewalls Unified Threat
Management (UTM) and Access Routers (AR)
Provides policy redundancy analysis risk analysis policy
matching analysis and comprehensive analysis for USG series
firewalls to provide basis for policy optimization
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
9
Component Description
eSight DC nCenter Monitors network resources (including physical servers VMs
vSwitches and TOR switches) displays the topology of virtual
resources and physical devices and dynamically adjusts
physical network profiles based on VM changes
22 Competition Analysis
For detailed information about comparison between Huawei eSight and HP (H3C) iMC see
Huawei eSight vs HP(H3C) iMC Mapping
For detailed information about comparison between Huawei eSight and Cisco product see
Huawei eSight vs Cisco Mapping
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
10
3 Selling Points and Sales Strategy
31 Selling Points
311 Key Message
One Management Unified wired and wireless network management
Multi-vendor device management
Unified network and security device management
One Policy Rule-based policy management and 5W1H-based access control (5W1H indicates user
identity terminal type resource type access time access location and access mode)
Rich security policies that enhance terminal security
Full guest access lifecycle solution
Easy to Use Visualized management
Easy troubleshooting
User-friendly Graphical User Interface (GUI)
312 Recommended Components and Scenarios
Component Scenario
eSight
compactstandardprofessional
eSight Smart Reporter
Customer focus basic monitoring alarm performance
configuration file and report management
eSight SLA Manager Customer focus latency packet loss rate and jitter
Devices must support the NQA feature
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
11
Component Scenario
eSight NTA Manager Customer focus traffic distribution and bandwidth usage
Devices must support the NetFlow NetStream and sFlow
features
eSight LogCenter Customer focus NAT source tracing online behavior
analysis and network security
eSight WLAN Manager Customer focus unified wired and wireless network
management wireless positioning spectrum analysis and
WIDS management
eSight MPLS VPN Manager
eSight MPLS Tunnel Manager
Customer focus MPLS VPN management
eSight IPSec VPN Manager Customer focus IPSec VPN management
eSight Secure Center Customer focus Analysis and suggestions on
configuration and optimization of security policies
eSight DC nCenter Customer focus unified management of physical and
virtual resources and dynamical adjustment of network
policies upon VM changes
32 Sales Policy and Restriction
321 Sales Policy and Restriction
1 Huawei eSight and Policy Center are two independent products and they can be
configured on the same or different servers Users can log in to Huawei eSight and
Policy Center simultaneously For details see Huawei eSight Configuration of Software
and Hardware
2 The following components of Huawei eSight do not support HA and the Linux operating
system LogCenter Manager Secure Center and Network Traffic Analyzer
3 Huawei servers are recommended for eSight If customers purchase servers from other
vendors they must read Huawei eSight Configuration of Software and Hardware
carefully to determine the server models
322 Upgrade Scenarios
eSight provides upgrade services through warranty and maintenance The details are as
follows
In China
minus By default Huawei provides three-month support services for eSight software from
the date of shipment
minus If customers purchase warranty and maintenance Huawei provides upgrade versions
including the C version R version and patches If customers need to upgrade
services for more than one year they can place an order independently
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
12
Service Type Service Item Hi-Care Application Software Support
Hi-Care Application Software
Upgrade Support
Gold Gold+
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Active
support
Health check No 4year
Service plan and report No Yes
Outside of China
minus Hi-Care Application Software Support provides C version upgrade and patches
minus Hi-Care Application Software Upgrade Support provides R version upgrade
minus By default Huawei provides one-year support services for eSight software If
customers need to upgrade services for more than one year they can place an order
independently
minus The warranty and maintenance fee is calculated each year starting from 90 days after
the date of shipment
Offering Service Type
Service Item Hi-Care Application Software Support
Hi-Care Application Software Upgrade Support
Application
software
maintenance
support
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 service 7 x 24 service
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
13
33 Product Certification
Software Server RoHS
Software Server CE-SDoc
eSight Enterprise Operation And Maintenance System CE-SDoc
eSight Enterprise Operation And Maintenance System RoHS
Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
14
4 eSight Sales and Quotation Modes
41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions
meeting different enterprise requirements eSight service management components are
configured on the eSight platform with a management device license More service
components with licenses can be added
The eSight license follows the scale and incremental design of the industry eSight
licenses are packed for sale
42 Product License Architecture
For details about quotation items see Huawei eSight Full Ordering Guide
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
15
5 Document and Help Channels
51 Documents
eSight product documents are available at
httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985
6717|7923123|9858904|6725036
Huawei provides detailed documents and smooth help channels for agents For more
information visit
httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod
ucts-infonetwork-infrastructureesightindexhtm
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
16
Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved
The information contained in this document is for reference purpose only and is subject to
change or withdrawal according to specific customer requirements and conditions
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
7
2 eSight Portfolio
21 eSight Component Overview
eSight provides a unified OampM platform and a wide variety of components for enterprise
users catering for differentiated OampM demands
For detailed description about eSight see Huawei eSight Full Product Datasheet
Component Description
eSight Unified Network
Management Platform
Provides compact standard and professional editions for
enterprise users
In addition to unified management of devices from various
vendors topology management fault management performance
management smart configuration tool configuration file
management and Simple Network Management Protocol
(SNMP) northbound interface the eSight Unified Network
Management Platform allows users to customize third-party
devices helping establish a network management system
customized to their specific needs
eSight Smart Reporter Provides preset report templates to meet requirements in most
management scenarios
Provides a professional report design tool for users to customize
statistics reports
eSight SLA Manager Integrates with devices Network Quality Analysis (NQA)
function to diagnose and measure link performance between
network devices 24x7 and displays Quality of Service (QoS)
statistics
Administrators can set the QoS threshold eSight notifies
administrators remotely when QoS reaches the threshold
Administrators can use the quick diagnosis function to monitor
link performance in real time and diagnose faults which
improves management efficiency
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
8
Component Description
eSight Network Traffic
Analyzer
Collects router and Layer 3 switch traffic analyzes network
traffic based on NetFlow NetStream and sFlow protocols and
allows users to customize reports This helps network
administrators monitor traffic and bandwidth usage and detect
network bottlenecks in a timely manner providing evidence for
network planning and fault diagnosis
eSight LogCenter
Manager
Provides a platform for collecting storing and auditing multiple
types of large-scale logs in a unified manner
Manages logs from Huawei and other vendors devices
Provides industrial leading NAT tracing and security events
analysis functions
eSight WLAN Manager Provides integrated management of wired and wireless
networks
Supports wizard configuration to improve deployment
efficiency of wireless services
Displays information about WLAN network quality
interference sources wireless intrusion and access terminals
Supports one-click diagnosis interference source locating
access terminal locating and spectrum analysis at the terminal
side and network side to implement highly-efficient
troubleshooting
eSight MPLS VPN
Manager
Integrates scattered VPN information into visible management
objects and displays the information using figures and graphs
Provides End-to-End (E2E) service deployment and hierarchical
fault diagnosis capabilities Administrators can easily deploy
monitor and diagnose VPN services to provide quality and
reliability guarantee for key services
eSight MPLS Tunnel
Manager
Automatically discovers Multiprotocol Label Switching
(MPLS) Traffic Engineering (TE) and Label Distribution
Protocol (LDP) tunnels that have been deployed on the network
monitors tunnels in real time dynamically displays tunnel
running status and monitors active-standby switchover and
bypasses
eSight IPSec VPN
Manager
Automatically discovers IPSec VPN services on the hub-spoke
and site-to-site networks and provides all-round monitoring and
diagnosis functions including service alarm status monitoring
service topology performance monitoring service diagnosis
and historical tunnel information display
eSight Secure Center Provides unified security services management functions for the
entire network including Huawei firewalls Unified Threat
Management (UTM) and Access Routers (AR)
Provides policy redundancy analysis risk analysis policy
matching analysis and comprehensive analysis for USG series
firewalls to provide basis for policy optimization
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
9
Component Description
eSight DC nCenter Monitors network resources (including physical servers VMs
vSwitches and TOR switches) displays the topology of virtual
resources and physical devices and dynamically adjusts
physical network profiles based on VM changes
22 Competition Analysis
For detailed information about comparison between Huawei eSight and HP (H3C) iMC see
Huawei eSight vs HP(H3C) iMC Mapping
For detailed information about comparison between Huawei eSight and Cisco product see
Huawei eSight vs Cisco Mapping
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
10
3 Selling Points and Sales Strategy
31 Selling Points
311 Key Message
One Management Unified wired and wireless network management
Multi-vendor device management
Unified network and security device management
One Policy Rule-based policy management and 5W1H-based access control (5W1H indicates user
identity terminal type resource type access time access location and access mode)
Rich security policies that enhance terminal security
Full guest access lifecycle solution
Easy to Use Visualized management
Easy troubleshooting
User-friendly Graphical User Interface (GUI)
312 Recommended Components and Scenarios
Component Scenario
eSight
compactstandardprofessional
eSight Smart Reporter
Customer focus basic monitoring alarm performance
configuration file and report management
eSight SLA Manager Customer focus latency packet loss rate and jitter
Devices must support the NQA feature
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
11
Component Scenario
eSight NTA Manager Customer focus traffic distribution and bandwidth usage
Devices must support the NetFlow NetStream and sFlow
features
eSight LogCenter Customer focus NAT source tracing online behavior
analysis and network security
eSight WLAN Manager Customer focus unified wired and wireless network
management wireless positioning spectrum analysis and
WIDS management
eSight MPLS VPN Manager
eSight MPLS Tunnel Manager
Customer focus MPLS VPN management
eSight IPSec VPN Manager Customer focus IPSec VPN management
eSight Secure Center Customer focus Analysis and suggestions on
configuration and optimization of security policies
eSight DC nCenter Customer focus unified management of physical and
virtual resources and dynamical adjustment of network
policies upon VM changes
32 Sales Policy and Restriction
321 Sales Policy and Restriction
1 Huawei eSight and Policy Center are two independent products and they can be
configured on the same or different servers Users can log in to Huawei eSight and
Policy Center simultaneously For details see Huawei eSight Configuration of Software
and Hardware
2 The following components of Huawei eSight do not support HA and the Linux operating
system LogCenter Manager Secure Center and Network Traffic Analyzer
3 Huawei servers are recommended for eSight If customers purchase servers from other
vendors they must read Huawei eSight Configuration of Software and Hardware
carefully to determine the server models
322 Upgrade Scenarios
eSight provides upgrade services through warranty and maintenance The details are as
follows
In China
minus By default Huawei provides three-month support services for eSight software from
the date of shipment
minus If customers purchase warranty and maintenance Huawei provides upgrade versions
including the C version R version and patches If customers need to upgrade
services for more than one year they can place an order independently
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
12
Service Type Service Item Hi-Care Application Software Support
Hi-Care Application Software
Upgrade Support
Gold Gold+
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Active
support
Health check No 4year
Service plan and report No Yes
Outside of China
minus Hi-Care Application Software Support provides C version upgrade and patches
minus Hi-Care Application Software Upgrade Support provides R version upgrade
minus By default Huawei provides one-year support services for eSight software If
customers need to upgrade services for more than one year they can place an order
independently
minus The warranty and maintenance fee is calculated each year starting from 90 days after
the date of shipment
Offering Service Type
Service Item Hi-Care Application Software Support
Hi-Care Application Software Upgrade Support
Application
software
maintenance
support
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 service 7 x 24 service
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
13
33 Product Certification
Software Server RoHS
Software Server CE-SDoc
eSight Enterprise Operation And Maintenance System CE-SDoc
eSight Enterprise Operation And Maintenance System RoHS
Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
14
4 eSight Sales and Quotation Modes
41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions
meeting different enterprise requirements eSight service management components are
configured on the eSight platform with a management device license More service
components with licenses can be added
The eSight license follows the scale and incremental design of the industry eSight
licenses are packed for sale
42 Product License Architecture
For details about quotation items see Huawei eSight Full Ordering Guide
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
15
5 Document and Help Channels
51 Documents
eSight product documents are available at
httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985
6717|7923123|9858904|6725036
Huawei provides detailed documents and smooth help channels for agents For more
information visit
httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod
ucts-infonetwork-infrastructureesightindexhtm
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
16
Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved
The information contained in this document is for reference purpose only and is subject to
change or withdrawal according to specific customer requirements and conditions
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
8
Component Description
eSight Network Traffic
Analyzer
Collects router and Layer 3 switch traffic analyzes network
traffic based on NetFlow NetStream and sFlow protocols and
allows users to customize reports This helps network
administrators monitor traffic and bandwidth usage and detect
network bottlenecks in a timely manner providing evidence for
network planning and fault diagnosis
eSight LogCenter
Manager
Provides a platform for collecting storing and auditing multiple
types of large-scale logs in a unified manner
Manages logs from Huawei and other vendors devices
Provides industrial leading NAT tracing and security events
analysis functions
eSight WLAN Manager Provides integrated management of wired and wireless
networks
Supports wizard configuration to improve deployment
efficiency of wireless services
Displays information about WLAN network quality
interference sources wireless intrusion and access terminals
Supports one-click diagnosis interference source locating
access terminal locating and spectrum analysis at the terminal
side and network side to implement highly-efficient
troubleshooting
eSight MPLS VPN
Manager
Integrates scattered VPN information into visible management
objects and displays the information using figures and graphs
Provides End-to-End (E2E) service deployment and hierarchical
fault diagnosis capabilities Administrators can easily deploy
monitor and diagnose VPN services to provide quality and
reliability guarantee for key services
eSight MPLS Tunnel
Manager
Automatically discovers Multiprotocol Label Switching
(MPLS) Traffic Engineering (TE) and Label Distribution
Protocol (LDP) tunnels that have been deployed on the network
monitors tunnels in real time dynamically displays tunnel
running status and monitors active-standby switchover and
bypasses
eSight IPSec VPN
Manager
Automatically discovers IPSec VPN services on the hub-spoke
and site-to-site networks and provides all-round monitoring and
diagnosis functions including service alarm status monitoring
service topology performance monitoring service diagnosis
and historical tunnel information display
eSight Secure Center Provides unified security services management functions for the
entire network including Huawei firewalls Unified Threat
Management (UTM) and Access Routers (AR)
Provides policy redundancy analysis risk analysis policy
matching analysis and comprehensive analysis for USG series
firewalls to provide basis for policy optimization
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
9
Component Description
eSight DC nCenter Monitors network resources (including physical servers VMs
vSwitches and TOR switches) displays the topology of virtual
resources and physical devices and dynamically adjusts
physical network profiles based on VM changes
22 Competition Analysis
For detailed information about comparison between Huawei eSight and HP (H3C) iMC see
Huawei eSight vs HP(H3C) iMC Mapping
For detailed information about comparison between Huawei eSight and Cisco product see
Huawei eSight vs Cisco Mapping
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
10
3 Selling Points and Sales Strategy
31 Selling Points
311 Key Message
One Management Unified wired and wireless network management
Multi-vendor device management
Unified network and security device management
One Policy Rule-based policy management and 5W1H-based access control (5W1H indicates user
identity terminal type resource type access time access location and access mode)
Rich security policies that enhance terminal security
Full guest access lifecycle solution
Easy to Use Visualized management
Easy troubleshooting
User-friendly Graphical User Interface (GUI)
312 Recommended Components and Scenarios
Component Scenario
eSight
compactstandardprofessional
eSight Smart Reporter
Customer focus basic monitoring alarm performance
configuration file and report management
eSight SLA Manager Customer focus latency packet loss rate and jitter
Devices must support the NQA feature
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
11
Component Scenario
eSight NTA Manager Customer focus traffic distribution and bandwidth usage
Devices must support the NetFlow NetStream and sFlow
features
eSight LogCenter Customer focus NAT source tracing online behavior
analysis and network security
eSight WLAN Manager Customer focus unified wired and wireless network
management wireless positioning spectrum analysis and
WIDS management
eSight MPLS VPN Manager
eSight MPLS Tunnel Manager
Customer focus MPLS VPN management
eSight IPSec VPN Manager Customer focus IPSec VPN management
eSight Secure Center Customer focus Analysis and suggestions on
configuration and optimization of security policies
eSight DC nCenter Customer focus unified management of physical and
virtual resources and dynamical adjustment of network
policies upon VM changes
32 Sales Policy and Restriction
321 Sales Policy and Restriction
1 Huawei eSight and Policy Center are two independent products and they can be
configured on the same or different servers Users can log in to Huawei eSight and
Policy Center simultaneously For details see Huawei eSight Configuration of Software
and Hardware
2 The following components of Huawei eSight do not support HA and the Linux operating
system LogCenter Manager Secure Center and Network Traffic Analyzer
3 Huawei servers are recommended for eSight If customers purchase servers from other
vendors they must read Huawei eSight Configuration of Software and Hardware
carefully to determine the server models
322 Upgrade Scenarios
eSight provides upgrade services through warranty and maintenance The details are as
follows
In China
minus By default Huawei provides three-month support services for eSight software from
the date of shipment
minus If customers purchase warranty and maintenance Huawei provides upgrade versions
including the C version R version and patches If customers need to upgrade
services for more than one year they can place an order independently
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
12
Service Type Service Item Hi-Care Application Software Support
Hi-Care Application Software
Upgrade Support
Gold Gold+
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Active
support
Health check No 4year
Service plan and report No Yes
Outside of China
minus Hi-Care Application Software Support provides C version upgrade and patches
minus Hi-Care Application Software Upgrade Support provides R version upgrade
minus By default Huawei provides one-year support services for eSight software If
customers need to upgrade services for more than one year they can place an order
independently
minus The warranty and maintenance fee is calculated each year starting from 90 days after
the date of shipment
Offering Service Type
Service Item Hi-Care Application Software Support
Hi-Care Application Software Upgrade Support
Application
software
maintenance
support
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 service 7 x 24 service
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
13
33 Product Certification
Software Server RoHS
Software Server CE-SDoc
eSight Enterprise Operation And Maintenance System CE-SDoc
eSight Enterprise Operation And Maintenance System RoHS
Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
14
4 eSight Sales and Quotation Modes
41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions
meeting different enterprise requirements eSight service management components are
configured on the eSight platform with a management device license More service
components with licenses can be added
The eSight license follows the scale and incremental design of the industry eSight
licenses are packed for sale
42 Product License Architecture
For details about quotation items see Huawei eSight Full Ordering Guide
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
15
5 Document and Help Channels
51 Documents
eSight product documents are available at
httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985
6717|7923123|9858904|6725036
Huawei provides detailed documents and smooth help channels for agents For more
information visit
httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod
ucts-infonetwork-infrastructureesightindexhtm
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
16
Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved
The information contained in this document is for reference purpose only and is subject to
change or withdrawal according to specific customer requirements and conditions
Huawei Enterprise Network eSight Channel Sales Guide 2 eSight Portfolio
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
9
Component Description
eSight DC nCenter Monitors network resources (including physical servers VMs
vSwitches and TOR switches) displays the topology of virtual
resources and physical devices and dynamically adjusts
physical network profiles based on VM changes
22 Competition Analysis
For detailed information about comparison between Huawei eSight and HP (H3C) iMC see
Huawei eSight vs HP(H3C) iMC Mapping
For detailed information about comparison between Huawei eSight and Cisco product see
Huawei eSight vs Cisco Mapping
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
10
3 Selling Points and Sales Strategy
31 Selling Points
311 Key Message
One Management Unified wired and wireless network management
Multi-vendor device management
Unified network and security device management
One Policy Rule-based policy management and 5W1H-based access control (5W1H indicates user
identity terminal type resource type access time access location and access mode)
Rich security policies that enhance terminal security
Full guest access lifecycle solution
Easy to Use Visualized management
Easy troubleshooting
User-friendly Graphical User Interface (GUI)
312 Recommended Components and Scenarios
Component Scenario
eSight
compactstandardprofessional
eSight Smart Reporter
Customer focus basic monitoring alarm performance
configuration file and report management
eSight SLA Manager Customer focus latency packet loss rate and jitter
Devices must support the NQA feature
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
11
Component Scenario
eSight NTA Manager Customer focus traffic distribution and bandwidth usage
Devices must support the NetFlow NetStream and sFlow
features
eSight LogCenter Customer focus NAT source tracing online behavior
analysis and network security
eSight WLAN Manager Customer focus unified wired and wireless network
management wireless positioning spectrum analysis and
WIDS management
eSight MPLS VPN Manager
eSight MPLS Tunnel Manager
Customer focus MPLS VPN management
eSight IPSec VPN Manager Customer focus IPSec VPN management
eSight Secure Center Customer focus Analysis and suggestions on
configuration and optimization of security policies
eSight DC nCenter Customer focus unified management of physical and
virtual resources and dynamical adjustment of network
policies upon VM changes
32 Sales Policy and Restriction
321 Sales Policy and Restriction
1 Huawei eSight and Policy Center are two independent products and they can be
configured on the same or different servers Users can log in to Huawei eSight and
Policy Center simultaneously For details see Huawei eSight Configuration of Software
and Hardware
2 The following components of Huawei eSight do not support HA and the Linux operating
system LogCenter Manager Secure Center and Network Traffic Analyzer
3 Huawei servers are recommended for eSight If customers purchase servers from other
vendors they must read Huawei eSight Configuration of Software and Hardware
carefully to determine the server models
322 Upgrade Scenarios
eSight provides upgrade services through warranty and maintenance The details are as
follows
In China
minus By default Huawei provides three-month support services for eSight software from
the date of shipment
minus If customers purchase warranty and maintenance Huawei provides upgrade versions
including the C version R version and patches If customers need to upgrade
services for more than one year they can place an order independently
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
12
Service Type Service Item Hi-Care Application Software Support
Hi-Care Application Software
Upgrade Support
Gold Gold+
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Active
support
Health check No 4year
Service plan and report No Yes
Outside of China
minus Hi-Care Application Software Support provides C version upgrade and patches
minus Hi-Care Application Software Upgrade Support provides R version upgrade
minus By default Huawei provides one-year support services for eSight software If
customers need to upgrade services for more than one year they can place an order
independently
minus The warranty and maintenance fee is calculated each year starting from 90 days after
the date of shipment
Offering Service Type
Service Item Hi-Care Application Software Support
Hi-Care Application Software Upgrade Support
Application
software
maintenance
support
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 service 7 x 24 service
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
13
33 Product Certification
Software Server RoHS
Software Server CE-SDoc
eSight Enterprise Operation And Maintenance System CE-SDoc
eSight Enterprise Operation And Maintenance System RoHS
Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
14
4 eSight Sales and Quotation Modes
41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions
meeting different enterprise requirements eSight service management components are
configured on the eSight platform with a management device license More service
components with licenses can be added
The eSight license follows the scale and incremental design of the industry eSight
licenses are packed for sale
42 Product License Architecture
For details about quotation items see Huawei eSight Full Ordering Guide
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
15
5 Document and Help Channels
51 Documents
eSight product documents are available at
httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985
6717|7923123|9858904|6725036
Huawei provides detailed documents and smooth help channels for agents For more
information visit
httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod
ucts-infonetwork-infrastructureesightindexhtm
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
16
Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved
The information contained in this document is for reference purpose only and is subject to
change or withdrawal according to specific customer requirements and conditions
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
10
3 Selling Points and Sales Strategy
31 Selling Points
311 Key Message
One Management Unified wired and wireless network management
Multi-vendor device management
Unified network and security device management
One Policy Rule-based policy management and 5W1H-based access control (5W1H indicates user
identity terminal type resource type access time access location and access mode)
Rich security policies that enhance terminal security
Full guest access lifecycle solution
Easy to Use Visualized management
Easy troubleshooting
User-friendly Graphical User Interface (GUI)
312 Recommended Components and Scenarios
Component Scenario
eSight
compactstandardprofessional
eSight Smart Reporter
Customer focus basic monitoring alarm performance
configuration file and report management
eSight SLA Manager Customer focus latency packet loss rate and jitter
Devices must support the NQA feature
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
11
Component Scenario
eSight NTA Manager Customer focus traffic distribution and bandwidth usage
Devices must support the NetFlow NetStream and sFlow
features
eSight LogCenter Customer focus NAT source tracing online behavior
analysis and network security
eSight WLAN Manager Customer focus unified wired and wireless network
management wireless positioning spectrum analysis and
WIDS management
eSight MPLS VPN Manager
eSight MPLS Tunnel Manager
Customer focus MPLS VPN management
eSight IPSec VPN Manager Customer focus IPSec VPN management
eSight Secure Center Customer focus Analysis and suggestions on
configuration and optimization of security policies
eSight DC nCenter Customer focus unified management of physical and
virtual resources and dynamical adjustment of network
policies upon VM changes
32 Sales Policy and Restriction
321 Sales Policy and Restriction
1 Huawei eSight and Policy Center are two independent products and they can be
configured on the same or different servers Users can log in to Huawei eSight and
Policy Center simultaneously For details see Huawei eSight Configuration of Software
and Hardware
2 The following components of Huawei eSight do not support HA and the Linux operating
system LogCenter Manager Secure Center and Network Traffic Analyzer
3 Huawei servers are recommended for eSight If customers purchase servers from other
vendors they must read Huawei eSight Configuration of Software and Hardware
carefully to determine the server models
322 Upgrade Scenarios
eSight provides upgrade services through warranty and maintenance The details are as
follows
In China
minus By default Huawei provides three-month support services for eSight software from
the date of shipment
minus If customers purchase warranty and maintenance Huawei provides upgrade versions
including the C version R version and patches If customers need to upgrade
services for more than one year they can place an order independently
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
12
Service Type Service Item Hi-Care Application Software Support
Hi-Care Application Software
Upgrade Support
Gold Gold+
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Active
support
Health check No 4year
Service plan and report No Yes
Outside of China
minus Hi-Care Application Software Support provides C version upgrade and patches
minus Hi-Care Application Software Upgrade Support provides R version upgrade
minus By default Huawei provides one-year support services for eSight software If
customers need to upgrade services for more than one year they can place an order
independently
minus The warranty and maintenance fee is calculated each year starting from 90 days after
the date of shipment
Offering Service Type
Service Item Hi-Care Application Software Support
Hi-Care Application Software Upgrade Support
Application
software
maintenance
support
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 service 7 x 24 service
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
13
33 Product Certification
Software Server RoHS
Software Server CE-SDoc
eSight Enterprise Operation And Maintenance System CE-SDoc
eSight Enterprise Operation And Maintenance System RoHS
Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
14
4 eSight Sales and Quotation Modes
41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions
meeting different enterprise requirements eSight service management components are
configured on the eSight platform with a management device license More service
components with licenses can be added
The eSight license follows the scale and incremental design of the industry eSight
licenses are packed for sale
42 Product License Architecture
For details about quotation items see Huawei eSight Full Ordering Guide
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
15
5 Document and Help Channels
51 Documents
eSight product documents are available at
httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985
6717|7923123|9858904|6725036
Huawei provides detailed documents and smooth help channels for agents For more
information visit
httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod
ucts-infonetwork-infrastructureesightindexhtm
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
16
Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved
The information contained in this document is for reference purpose only and is subject to
change or withdrawal according to specific customer requirements and conditions
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
11
Component Scenario
eSight NTA Manager Customer focus traffic distribution and bandwidth usage
Devices must support the NetFlow NetStream and sFlow
features
eSight LogCenter Customer focus NAT source tracing online behavior
analysis and network security
eSight WLAN Manager Customer focus unified wired and wireless network
management wireless positioning spectrum analysis and
WIDS management
eSight MPLS VPN Manager
eSight MPLS Tunnel Manager
Customer focus MPLS VPN management
eSight IPSec VPN Manager Customer focus IPSec VPN management
eSight Secure Center Customer focus Analysis and suggestions on
configuration and optimization of security policies
eSight DC nCenter Customer focus unified management of physical and
virtual resources and dynamical adjustment of network
policies upon VM changes
32 Sales Policy and Restriction
321 Sales Policy and Restriction
1 Huawei eSight and Policy Center are two independent products and they can be
configured on the same or different servers Users can log in to Huawei eSight and
Policy Center simultaneously For details see Huawei eSight Configuration of Software
and Hardware
2 The following components of Huawei eSight do not support HA and the Linux operating
system LogCenter Manager Secure Center and Network Traffic Analyzer
3 Huawei servers are recommended for eSight If customers purchase servers from other
vendors they must read Huawei eSight Configuration of Software and Hardware
carefully to determine the server models
322 Upgrade Scenarios
eSight provides upgrade services through warranty and maintenance The details are as
follows
In China
minus By default Huawei provides three-month support services for eSight software from
the date of shipment
minus If customers purchase warranty and maintenance Huawei provides upgrade versions
including the C version R version and patches If customers need to upgrade
services for more than one year they can place an order independently
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
12
Service Type Service Item Hi-Care Application Software Support
Hi-Care Application Software
Upgrade Support
Gold Gold+
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Active
support
Health check No 4year
Service plan and report No Yes
Outside of China
minus Hi-Care Application Software Support provides C version upgrade and patches
minus Hi-Care Application Software Upgrade Support provides R version upgrade
minus By default Huawei provides one-year support services for eSight software If
customers need to upgrade services for more than one year they can place an order
independently
minus The warranty and maintenance fee is calculated each year starting from 90 days after
the date of shipment
Offering Service Type
Service Item Hi-Care Application Software Support
Hi-Care Application Software Upgrade Support
Application
software
maintenance
support
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 service 7 x 24 service
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
13
33 Product Certification
Software Server RoHS
Software Server CE-SDoc
eSight Enterprise Operation And Maintenance System CE-SDoc
eSight Enterprise Operation And Maintenance System RoHS
Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
14
4 eSight Sales and Quotation Modes
41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions
meeting different enterprise requirements eSight service management components are
configured on the eSight platform with a management device license More service
components with licenses can be added
The eSight license follows the scale and incremental design of the industry eSight
licenses are packed for sale
42 Product License Architecture
For details about quotation items see Huawei eSight Full Ordering Guide
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
15
5 Document and Help Channels
51 Documents
eSight product documents are available at
httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985
6717|7923123|9858904|6725036
Huawei provides detailed documents and smooth help channels for agents For more
information visit
httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod
ucts-infonetwork-infrastructureesightindexhtm
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
16
Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved
The information contained in this document is for reference purpose only and is subject to
change or withdrawal according to specific customer requirements and conditions
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
12
Service Type Service Item Hi-Care Application Software Support
Hi-Care Application Software
Upgrade Support
Gold Gold+
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 x 30 Min 7 x 24 x 30 Min
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Active
support
Health check No 4year
Service plan and report No Yes
Outside of China
minus Hi-Care Application Software Support provides C version upgrade and patches
minus Hi-Care Application Software Upgrade Support provides R version upgrade
minus By default Huawei provides one-year support services for eSight software If
customers need to upgrade services for more than one year they can place an order
independently
minus The warranty and maintenance fee is calculated each year starting from 90 days after
the date of shipment
Offering Service Type
Service Item Hi-Care Application Software Support
Hi-Care Application Software Upgrade Support
Application
software
maintenance
support
Remote
support
Help Desk 7 x 24 service 7 x 24 service
Remote troubleshooting 7 x 24 service 7 x 24 service
Online technical support Yes Yes
Software
support
Software upgrade service
for patch and minor
versions
Yes Yes
Software upgrade service
for major versions No Yes
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
13
33 Product Certification
Software Server RoHS
Software Server CE-SDoc
eSight Enterprise Operation And Maintenance System CE-SDoc
eSight Enterprise Operation And Maintenance System RoHS
Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
14
4 eSight Sales and Quotation Modes
41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions
meeting different enterprise requirements eSight service management components are
configured on the eSight platform with a management device license More service
components with licenses can be added
The eSight license follows the scale and incremental design of the industry eSight
licenses are packed for sale
42 Product License Architecture
For details about quotation items see Huawei eSight Full Ordering Guide
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
15
5 Document and Help Channels
51 Documents
eSight product documents are available at
httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985
6717|7923123|9858904|6725036
Huawei provides detailed documents and smooth help channels for agents For more
information visit
httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod
ucts-infonetwork-infrastructureesightindexhtm
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
16
Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved
The information contained in this document is for reference purpose only and is subject to
change or withdrawal according to specific customer requirements and conditions
Huawei Enterprise Network eSight Channel Sales Guide 3 Selling Points and Sales Strategy
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
13
33 Product Certification
Software Server RoHS
Software Server CE-SDoc
eSight Enterprise Operation And Maintenance System CE-SDoc
eSight Enterprise Operation And Maintenance System RoHS
Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
14
4 eSight Sales and Quotation Modes
41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions
meeting different enterprise requirements eSight service management components are
configured on the eSight platform with a management device license More service
components with licenses can be added
The eSight license follows the scale and incremental design of the industry eSight
licenses are packed for sale
42 Product License Architecture
For details about quotation items see Huawei eSight Full Ordering Guide
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
15
5 Document and Help Channels
51 Documents
eSight product documents are available at
httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985
6717|7923123|9858904|6725036
Huawei provides detailed documents and smooth help channels for agents For more
information visit
httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod
ucts-infonetwork-infrastructureesightindexhtm
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
16
Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved
The information contained in this document is for reference purpose only and is subject to
change or withdrawal according to specific customer requirements and conditions
Huawei Enterprise Network eSight Channel Sales Guide 4 eSight Sales and Quotation Modes
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
14
4 eSight Sales and Quotation Modes
41 eSight Quotation Mode The eSight quotation mode matches the enterprise network mode with various editions
meeting different enterprise requirements eSight service management components are
configured on the eSight platform with a management device license More service
components with licenses can be added
The eSight license follows the scale and incremental design of the industry eSight
licenses are packed for sale
42 Product License Architecture
For details about quotation items see Huawei eSight Full Ordering Guide
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
15
5 Document and Help Channels
51 Documents
eSight product documents are available at
httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985
6717|7923123|9858904|6725036
Huawei provides detailed documents and smooth help channels for agents For more
information visit
httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod
ucts-infonetwork-infrastructureesightindexhtm
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
16
Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved
The information contained in this document is for reference purpose only and is subject to
change or withdrawal according to specific customer requirements and conditions
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
15
5 Document and Help Channels
51 Documents
eSight product documents are available at
httpsupporthuaweicomenterpriseproductsupportpid=6725036ampidAbsPath=7919710|985
6717|7923123|9858904|6725036
Huawei provides detailed documents and smooth help channels for agents For more
information visit
httpenterprisehuaweicomilinkenenterprisepartnerspartners-zonechannel-data-toolprod
ucts-infonetwork-infrastructureesightindexhtm
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
16
Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved
The information contained in this document is for reference purpose only and is subject to
change or withdrawal according to specific customer requirements and conditions
Huawei Enterprise Network eSight Channel Sales Guide 5 Document and Help Channels
Issue 32 (2013-11-20) Huawei Proprietary and Confidential
Copyright copy Huawei Technologies Co Ltd
16
Copyrightcopy2013 Huawei Technologies Co Ltd All Rights Reserved
The information contained in this document is for reference purpose only and is subject to
change or withdrawal according to specific customer requirements and conditions