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Career Point Cares Plan-Do-Check-Act Cycle. Submitted To:- Submitted By:- Mr. Bhupendra Gahlot Bhupendra Mahawer Asst. Prof.of Meachenical UID:-K11608 B.TECH Department CIVIL 2 ND YEAR
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PDCA cycle

Jan 08, 2017

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Page 1: PDCA cycle

Career Point Cares

Plan-Do-Check-Act Cycle.

Submitted To:- Submitted By:-Mr. Bhupendra Gahlot Bhupendra Mahawer Asst. Prof.of Meachenical UID:-K11608 B.TECH

Department CIVIL 2ND YEAR

Page 2: PDCA cycle

Career Point Cares

CONTENT•Introduction•Background•PDCA cycle•PDCA problem solving cycle•problem solving process•Improvement Opportunity•Analyze Current Situation•Identify Root Causes•Generate and Choose Solutions•PDCA improvement cycle

Page 3: PDCA cycle

Career Point Cares

Introduction to PDCA

PDCA was created by W Edwards Deming in the 1950’s as an easy to follow Problem Solving Cycle.

Deming was tasked with helping Japan rebuild its economy in the 1950’s.

His purpose was to use PDCA with a Continuous Improvement process to help rebuild Japanese industries

so that they could compete in the world market in the future.

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Career Point Cares

Background

Walter Shewhart Discussed the concept of the continuous improvement cycle (Plan Do Check Act) in his 1939 book, "Statistical Method From the Viewpoint of Quality Control“

W. Edwards Deming Modified and popularized the Shewart cycle (PDCA) to what is now referred to as the Deming Cycle (Plan, Do, Study, Act).

Page 5: PDCA cycle

Career Point Cares

PDCA Cycle

Page 6: PDCA cycle

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PLAN

DOCHECK

ACT

Custom erSatisfaction

INVEST IGAT E

CLARI FY O BJECT I VES

I DENT I FY PO SSI BL E CAUSES

BENCHM ARK BEST PRACT I CE

I DENT I FY T EAM RO L ES

I M PL EM EN T Q UI CK FI X

EVALUAT E & VALIDAT EP ILO T S TU DY S OLUTIONTO V E RIFY DATA

COU NTE RM E AS UR E

TR AIN IN G

COM M UN IC ATIO N

CO RRECT &ST ANDARDISE

REVI EW FEEDBACK &M AK E CO RRECT I ONS

ST AN DARD I SE DO ,CHECK , ACT

ENLI GHT EN &IM PLEM ENT

CARRY OUT T RIALS T OPROVE CAUSES

ANALYSE DAT A T OUNDERST AND HOWPROBLEM OCCURS

ID ENT IFY POSSIBLESOLUT IONS

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Problem Solving Process

PLANStep 1 : Identify the ProblemStep 2: Analyze the problem

DOStep 3: Develop Solutions

Step 4: Implement a Solution

• CHECK– Step 5: Evaluate the Results

Do you achieve your desired goal?

• ACT– Step 6: Standardize the

solution

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Career Point Cares

Improvement Opportunity

•Generate list and select•Redefine team•Write problem/opportunity/aim statement•Management review and support

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Analyze Current Situation

•Define process/problem to be solved- Identify the customer(s)

•Baseline data•Performance gaps?

- Look at benchmarks, standards, regulatory requirements•Composition of team?•Validate problem and statement•Management review

Page 10: PDCA cycle

Career Point Cares

Identify Root Causes

•Very important step•Analyze cause and effect relationships

- Fishbone diagrams•Select root cause

- Shared decision making•Unbiased and reliable data to verify

- Baseline data•Management review

Page 11: PDCA cycle

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Generate and Choose Solutions

•Generate list and select solutions- Directly linked to root cause and supported by data- Team brainstorming and shared decision making- Consider best practices- Be honest about barriers

•Choose best solution based on criteria - Shared decision making is key to buy-in!

•Define and map out solution- Plan to measure (SMART objectives)- Handoffs, resources, outputs, accountabilities

•Management review

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Thank you