PBO2244BU Cloud Transformation: Best Practices or distribution · Service Marketing CRM & SC Lead Service Lifecycle Mgt Service Center Staff Ready Solution in DC1 Ready Initial Org

Aernoud van de GraaffElan YanovskyPrincipal Business Solutions Strategists

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Cloud Transformation:Best Practices

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• This presentation may contain product features that are currently under development.

• This overview of new technology represents no commitment from VMware to deliver these features in any generally available product.

• Features are subject to change, and must not be included in contracts, purchase orders, or sales agreements of any kind.

• Technical feasibility and market demand will affect final delivery.

• Pricing and packaging for any new technologies or features discussed or presented have not been determined.

Disclaimer

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What Is it (IT) Organizations Are Looking For?

Increase IT Efficiencies

Enable the Digital Business

Innovation, Agility, Speed &

Customer Experience

Provide Secure, Compliant, Reliable, Performant Services

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SDDC Transformation (3-year)

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H1 H2 H3 H4 H5 H6

Operations & Development

Transformation

Initial Service Def,

Design & Build(IaaS, PaaS)

Expand Service

Lifecyle Mgt ProcessesService Lifecyle Mgt

Build Out CycleService Lifecyle Mgt

Build Out Cycle

Service Lifecyle Mgt

Build Out Cycle

Service Lifecyle Mgt

Build Out Cycle

PMO

On-going roll-out of DevOps (CI/CD) practice

OS & App Migration

Deploy

Assessm. tooling

Set-up App

factory

Assess and plan application migration

Optimize‘Legacy’

Consolidate current environment and organization

Define and setup

DevOps practice

Setup PMO &

GovernanceProgram Management and Governance

On-going Organization Build OutResidency

Establish Strategy &

Initial Organization

Pilot App retirement, Re-install or OS Migration (X2V)

TechnologyTransformation

Integrate, Test &

Build services

Residency

Design, Deploy

& Build

Optimize and Upgrade

Define Quick

WinsDeploy Quick Wins

Deploy other locations

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Datacenter Facility Services

Cloud Services

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Cloud Operating Framework

DBaaS Service

Center

Cloud Service

ManagementService Portfolio Management

Business

Department

Business Relationship Management

Department Department Department Department Department Department

DemandDemandDemandDemandDemandDemandDemand

IaaS Service

Center

Cloud Infrastructure Services

IT Service Management

Future

Service Center(s)

DaaS Service

Center

Cloud Physical Infrastructure

IT Service Delivery

Application DevelopmentPaaS Service

Center

Business Relationship

Management

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Application and OS Migration

Transformation Program Management

Application Factory Target Operating Model

ExistingApplications

NewApplications BUILD

NEW

IAAS

IAAS+

PAAS / XAAS

Future XaaS Offerings (e.g. DB,

Big Data, Desktop etc.)

CLOUD

SERVICE

App Archive

REDEPLOY %

RETAIN %

RETIRE %

REPLATFORM % V2V/P2V

RE-INVEST %

Reinstall

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When did you plan the culture change

Thursday the 17th 16:45

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How to successfully fail a cloud transformation

• Me too cloud, no clear (business) drivers

• Missing leadership and heroes

• Business is not involved

• We cannot touch the apps

• Trying to improve on a unstable foundation

• It is treated as a technology project

• Silo’s are not challenged or excluded (e.g. Network)

• Cloud is not ‘marketed’

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Design Initial Services (IaaS, PaaS)

Complete ITSM integration

Establish Service Centers

Iaas and PaaS Services Available

M1 M2 M3 M4 M5 M6

Service Design 1 Service Design 2 Service Design 3

Service Build 1 Service Build 3Service Build 2

Initial Service Definition, Design and Build (IaaS, PaaS)

Service Design & Release

Process

Cloud Cost Management SLM

Service Marketing CRM & SC Lead

Service Lifecycle Mgt

Service Center Staff Ready

Solution in DC1 Ready

Initial Org Plan and Design Organisation & Strategy Design (Release 2)

Organisation Design & Build

Service & Platform Monitoring Dashboards

Process KPI

Reporting

Configuration Compliance

User Access MgtInternal Supplier Mgt

Service Center Operations

ITSM Process Integration

Security & Compliance Process Auditing

Ops Readiness

Testing

Ops Ready

Service Center Staff Ready

Service Readiness

Initial Service Centers Build Out

Residency

Ongoing Service Center Build Out

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Operations Transformation (6 months)

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Operational Transformation Services by VMware

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Activities in the Different Teams

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Lessons Learned

• Governance, Governance, Governance

• It is a TRANSFORMATION, treat it as such

– Clear goals, leadership and heroes

– People, Process & Technology

– Regularly assess goals and plans and change them if needed

• It is a journey and it takes time to capture the benefits

• Find Quick wins to capture hearts and minds

• Adopt a Minimal Viable Product approach and follow it carefully

• Technology is generally not why cloud transformations fail

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Q & AVMworld 2017 Content: N

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