Payment Processing Made Easy for K-12 Schools - Sandra Leturgez and Janet Wittenberg

Payment Processing Simplified

Sandra LeturgezPayment Processing Specialist

Janet WittenbergSenior Product Manager, onMessage™

Does This Ring a Bell?

1. Your school is paying too much in credit card processing fees.

2. Your parents want payments directly debited from their bank accounts.

3. Your staff spends hours collecting updated credit card information and reconciling transactions with bank deposits.

4. Your volunteers can only accept cash payments at events.

5. Your fundraisers generate manual tasks that keep you from important school business.

Agenda

• Tips for integrating credit card and ACH payments

• Best practices for recurring payments and credit card reconciliation

• Options for mobile payment processing

• New payment technologies

INTEGRATING CREDIT CARD AND ACH PAYMENTS

Blackbaud Merchant Services™

A value-added service designed to make payment processing simple, secure, and affordable for Blackbaud customers

K-12 Product Integration

via Online Express Bill Pay™

What Sets BBMS Apart?

Simple and AffordableOther Providers BBMS

Visa®/MasterCard®/Discover® 2.1-5% + $0.15-0.35 2.598% + $0.26

American Express® 3.25-5% + $0.15-0.35 2.598% + $0.26

Chargeback Fees $10-25 $15

Cross Border Fees Additional 0.5% $0

Monthly Fees $10-99/Merchant Account $0

Monthly Minimum Fees $20-75/Merchant Account $0

Customer Service/Statement Fees $5-30/Month/Merchant Account $0

Authorization Fees $0.10-0.30/Attempt $0

Batch Fees $0.20-0.35/Batch $0

Setup Fees $25-300/Merchant Account $0

Gateway Fees $20-100/Month + $0.15/Trx. $0

PCI Compliance Fees $75-250/Year $0

Virtual Terminal/Mobile Payments $100/Month $0

Vault/Transaction $20/Month + $0.05/Card/Month $0

Additional Accounts $25-75/Month $0

Simple and AffordableOther Providers BBMS

Simple Application Process

No Contract Contract Required

No Application Lengthy Application

One Provider for All Card Types Separate AmEx Application

Immediate Set Up Available 2 Days - 2 Weeks

Support

Single Provider, End-to-End Support

No

Fraud Management

Built-in Fraud Management Tools and Monitoring

Varies by Provider

Premium Fraud Management Service; Can Be Started/Stopped as Needed

No

Simple and AffordableOther Providers BBMS

Reconciliation

Visa/MasterCard/Discover/American Express All Deposited At Same Time

No

Daily Reconciliation No

Chargeback Support No

Eliminates Double Entry No

PCI Compliance

PCI Questionnaires Eliminated No

No PCI Quarterly Scans No

Gateway and Vaulting Included No

Support for ACH/Direct Debit

ACH processing is available in:

• onBoard

• onMessage

• Raiser’s Edge and Raiser’s Edge NXT

• Online Express™

• Online Express Bill Pay for The Education Edge and Student Billing™

• Blackbaud NetCommunity™

RECURRING PAYMENTS AND CREDIT CARD RECONCILIATION

Managing Recurring Payments

Keeping Card Data Current

How much time does your staff spend keeping credit card data current?• Schools can use the BBMS Credit Card Updater service in Raiser’s Edge to

automatically update credit card data for recurring payments• Visa, MasterCard, and Discover cards from participating U.S. banks can be

updated each month for:– New or replacement credit card numbers– Expiration dates

• Updated credit card data is obtained securely• Reduces the time your staff spends calling or emailing to request this

information from parents• $0.30 per updated card or $30 monthly minimum (no charge if no cards are

updated)

Reporting and Reconciliation

Blackbaud Merchant Services features detailed reports that simplify credit card reconciliation• Disbursement Summary Report• Disbursement Detail Report• Daily Transactions Report

Disbursement Detail Report

Daily Transactions Report

Auto Reconciliation

Transactions in Raiser’s Edge are auto-matched with the funds disbursed, simplifying credit card reconciliation

MOBILE PAYMENT PROCESSING

Blackbaud MobilePay™

• Available in the US and Canada• Collect payments at sporting, theater, and other school-related events –

anytime, anywhere

Overview

Blackbaud MobilePay is an extended feature of BBMS• Includes:

– Hardware (credit card reader)– Software (app for iPhone®, iPad®, or Android™ phone or tablet)

Benefits

• Take payments anywhere• No charge to get started:

Up to two free card readers and free app

• Card data is secure:Encrypted on swipe and never stored on the phone or tablet

• Blackbaud OneRATE (no extra fees)• Immediate, automated email receipting• Reports include the donor name so payments

can be easily matched to constituents (when not using RE:Event® app with Blackbaud MobilePay)

• Funds disbursed with other BBMS transactions

Simple Event Management

RE:Event Module and App with Blackbaud MobilePay• Take payments from all major credit

cards• Direct integration for onsite check-in,

registrations, and payments that sync with your RE database

• Available in the US and Canada• Requirements

– Raiser’s Edge– RE:Event module– RE:Event app 2.0 (for use on iPad)– Blackbaud MobilePay– Blackbaud Merchant Services account

K-12 Expertise

“The woman who works in our accounts receivable department used to spend eight hours a day posting payment transactions by hand.

Since we’ve moved to online bill pay, she has cut that time down to two hours—allowing her to turn her attention to other tasks.”

Carol Ann VilaDirector of TechnologyBelen Jesuit Preparatory School

NEW PAYMENT TECHNOLOGIES

BBMS Checkout (Mock-Up)

• Easily embed payment form into a website or application that works on any device

• Accept recurring/installment giving/payments

• Enable a digital “wallet”, such as:

• Support single-click payment

• Suggested giving/payments levels based on analytics and history

• Continuous optimization via embedded tracking analytics and A/B testing (conversion rates, gift amount, recurring giving sign-up)

Secure Payment Form

Parent View of Transactions

QUESTIONS?

Summary

With Blackbaud Merchant Services, you can:• Provide your school with one, low rate on credit card processing• Offer parents ACH/direct debit payment options• Simplify recurring payments, credit card reconciliation, and reporting• Accept payments anytime, anywhere and on nearly any iPhone, iPad, or

Android phone or tablet• Eliminate manual data entry tasks associated with fundraisers and other

events

. . .saving your staff time and your school money!

FOR MORE INFORMATION:Visit the Exhibit Hall

Email [email protected]

Go to k12.blackbaud.com/bbms

Be sure to complete the online survey!

THANK YOU!