Digital Imaging Guidelines
Paul Jeffery Head of Services IMUK
Managed & Professional Services SolutionsDelivering Best in
Class Services Value for the New ChannelConfidential and
proprietary information of Ingram Micro Inc. Do not distribute or
duplicate without Ingram Micro's express written
permission.121202_#Confidential and proprietary information of
Ingram Micro Inc. Do not distribute or duplicate without Ingram
Micro's express written permission.121202_#Agenda14:15 Introduction
to Professional & Managed Services Paul Jeffery14:45Ingram
Micro Services Partners:Orderwork Kai MillerCCE- Matt AllawayHP
Services- Kim Brashares15:45Break16:10Symantec as a Managed Service
(ExSP) Jay Epton16:40PrintSense & how it works EKM and Gemma
GlenKyocera Managed Print Solutions Anup Rai17:30Close
Confidential and proprietary information of Ingram Micro Inc. Do
not distribute or duplicate without Ingram Micro's express written
permission.121202_#
VDI > 7000Flash arraysMore web appsSaaSMore mobile
devicesDeath of the Desktop as we knew it?Confidential and
proprietary information of Ingram Micro Inc. Do not distribute or
duplicate without Ingram Micro's express written
permission.121202_#VDi gaining momentumVDi flash based arrays can
now support up to 7000 virtual desktops such as
EMC/VMView/XenDesktop, VDI focussed VCE Vblock, violin arrays and
several new companies appearing.BYOD and greater use of tablets /
handhelds through change in user behaviour and increased
mobility.IDC = 211m smartphones sold in Q313 with 81% Android.
Microsoft (Nokia) phone improving.
60% use personal devices at work. (Forrester)
BYOD explosionConfidential and proprietary information of Ingram
Micro Inc. Do not distribute or duplicate without Ingram Micro's
express written permission.121202_#According toForrester Research,
approximately 60 percent of workers now use personal devices at
work, and at some organizations, as many as 75 percent of devices
connected to the network are now employee-owned.BYOD market to be
worth $181B by 2017 According to the report, BYOD initiatives are
growing at a rate of 15 percent annually. North American
organizations lead the way, with 36 percent of the overall BYOD and
Enterprise Mobility Market.
MS LyncSangomaWebexShoretelMany more.Unified comms
Confidential and proprietary information of Ingram Micro Inc. Do
not distribute or duplicate without Ingram Micro's express written
permission.121202_#End customers are asking for more integrated
(unified) collaboration and communication systems. This is leading
to a rapid expansion of projects including MS Lync solutions,
Sangoma, Webex type communications, integrated voice and data
etc.
The office is changing.More external connectivityOutside the
firewallGreater mobilityConfidential and proprietary information of
Ingram Micro Inc. Do not distribute or duplicate without Ingram
Micro's express written permission.121202_#The office is changing.
More people are able to carry out work functions nearly anywhere
and actually any time. This change impacts not only the user
interface but how the services are provided to them.Real threats to
mobile devices are active in the wild, pushing mobile security top
of mind for enterprises and consumers looking to manage and protect
the data and applications on their mobile devices, notes Jeff
Wilson, principal analyst for security at Infonetics Research.
Over the next 5 years, we anticipate that over 7 billion new
smartphones and tablets will ship worldwide, ratcheting up hackers
interest in mobile devices, continues Wilson, And as a result, we
expect sales of mobile device security client software to soar,
reaching $2.9 billion by 2017.
Mobile security
Confidential and proprietary information of Ingram Micro Inc. Do
not distribute or duplicate without Ingram Micro's express written
permission.121202_#Real threats to mobile devices are active in the
wild, pushing mobile security top of mind for enterprises and
consumers looking to manage and protect the data and applications
on their mobile devices, notes Jeff Wilson, principal analyst for
security at Infonetics Research.
Over the next 5 years, we anticipate that over 7 billion new
smartphones and tablets will ship worldwide, ratcheting up hackers
interest in mobile devices, continues Wilson, And as a result, we
expect sales of mobile device security client software to soar,
reaching $2.9 billion by 2017.
iBoardsWirelessBYODOffice 385Google DocsSecuritySchools
revolutionConfidential and proprietary information of Ingram Micro
Inc. Do not distribute or duplicate without Ingram Micro's express
written permission.121202_#A new market report by networking and
telecommunications industries analyst firm DellOro Group reveals
that overall wireless LAN market revenues are forecast to exceed
$11 billion by 2017 -- 50 percent greater than 2012 revenues.
Greater collaboration can bring complexityConfidential and
proprietary information of Ingram Micro Inc. Do not distribute or
duplicate without Ingram Micro's express written
permission.121202_#The BYOD trend and increasing use of cloud
mobile services will spur rapid growth in the use of mobile
software-as-a-service (SaaS) products by small and medium-sized
businesses (SMBs), predicts market research firm Strategy
Analytics.The market, which includes firms with up to 250
employees, is forecast to increase at a 24.1 percent compound
annual growth rate (CAGR), reaching $19.8 billion by 2017, up from
$6.7 billion in 2012.In addition, the corporate market, which
includes firms with more than 250 employees, is also forecast to
see strong growth in mobile SaaS revenues, which are expected to
more than double over the next five years, according to Strategy
Analytics.
The cloud solution.Private, public, SaaSCloudy and
Bright!Confidential and proprietary information of Ingram Micro
Inc. Do not distribute or duplicate without Ingram Micro's express
written permission.121202_#Microsoft is source and solution to most
of SME customer problems. Can create own private cloud with an
Azure portal in own datacentre, rent private cloud or use the Azure
public cloud. Using co-lo providers also means the offload of the
licensing responsibility and can still do data transfer from one
environment to another using goo old fashion disks!Not perfect but
a quick and cost effective way to offer comprehensive services to
the SME customer base.
RacksServersI/O cardsComponentsStorageCore NetworkManagement
SoftwareFire SuppressionPhysical SecurityUPSPower ConditioningPower
GeneratorCoolingCablingSPLM SoftwareSurveillanceProfessional
ServicesManaged ServicesOffsite Backup and DRThreat
SecurityOperating SoftwareApplication s Data AnalyticsConfidential
and proprietary information of Ingram Micro Inc. Do not distribute
or duplicate without Ingram Micro's express written
permission.121202_#More services being provided through co-lo
datacenters and service providers. The need to easily provision
services with QOS to multiple customers is becoming even more
important, and integrate all this into the customers legacy
environment to allow a smooth transition.
BIG HILL TO CLIMB?PeopleDedicated Services teamEducationBoot
camps & On-line portalsVendorsA strong portfolioEventsFeaturing
expertsSERVICE PARTNER NETWORKWith complementary Technology
providersToolsThat make it easy Confidential and proprietary
information of Ingram Micro Inc. Do not distribute or duplicate
without Ingram Micro's express written permission.
Confidential and proprietary information of Ingram Micro Inc. Do
not distribute or duplicate without Ingram Micro's express written
permission.121202_#Our role is to help our customers, our resellers
to take on new value propositions in a way that supports and
enables them to grow their business in these new areas and
transition their customers to this new environment.
Connecting Ingram Micro, partners and end users to build the
next iteration of Technology solutions.Reseller PartnerVendor
PartnerEnd CustomerIM Enablement ServicesIMUK Services 2.0 Business
Vision & Strategy Services Connected as part of the Connected
Revolution
Confidential and proprietary information of Ingram Micro Inc. Do
not distribute or duplicate without Ingram Micro's express written
permission.121202_#Services
PortfolioPlanRequisitionImplementManageDetermine the optimal
solution for the customer.Requisition the technologies and services
that suit the customer requirements.Rollout and integrate the
solution to the end customer.Provide support to the running
environment. EnableTrain people to sell and support new technology
areas. TransVARmationDiscoveryAssessmentWorkshopCapacity PlanDesign
AssistDetailed DesignCompatibility
Config ValidationProcurementOrder
ManagementSchedulingFinancing
RolloutLogisticsIntegrateCommissionConfigureMigrate
MaintainMonitorManageImproveUpgradeDispose of
Train & EducateAdviseCloud transformationChannel
Devt.MarketingConfidential and proprietary information of Ingram
Micro Inc. Do not distribute or duplicate without Ingram Micro's
express written permission.121202_#UK Services Strategy falls into
5 main areas: (PRIME). In reality, the services we offer our
customers do not just relate to implementation and support but
cover all aspects of our engagement with them.
For some areas, such as Requisition, clearly a number of these
services do not fall under the remit of the services category, but
are part of the main Ingram Micro product sales engine. Others such
as Enablement focus on educating our customers and therefore have
no significant revenue generation opportunity in the short term,
but are designed to build a longer term buying relationship and
improve customer loyalty.
Service Delivery ApproachWider range
Confidential and proprietary information of Ingram Micro Inc. Do
not distribute or duplicate without Ingram Micro's express written
permission.121202_#Expanding Service Partner Network:Using select
partners, held by tight terms and NDA to help provide services
which covers more than just the products we sell.
Professional Services Portfolio
Confidential and proprietary information of Ingram Micro Inc. Do
not distribute or duplicate without Ingram Micro's express written
permission.121202_#The services portfolio covers all the key
technologies from concept to management and disposal.Ingram Micro
is no longer a box shifter, but a key services provider for the new
reseller channel.
000000_#Confidential and proprietary information of Ingram Micro
Inc. Do not distribute or duplicate without Ingram Micro's express
written permission.121202_#