Apr 01, 2015
Paul J DowdPhoenix Copper limited
Progressing HSE&C in a Large Corporation
Building an Integrated Culture of SuccessVISIONVISIONVALUESVALUES
PLANNINGPLANNING
RESOURCESRESOURCES
TRAININGTRAINING SKILLSSKILLS
LEADERSHIPLEADERSHIP
MANAGEMENTMANAGEMENT
Change Management – Initiative Implementation
Executive Management MotivationsFor Change
• “Need to be seen to be doing something that is perceived to be different”,
• “Heard from a colleague that this is the new” ‘silver bullet’,
• “Want to solve specific (short term) problem”, • “Desperately seeking help”!• “Essential for the sustainable growth of the
organisation and the appropriate development & safety of our people”
Integration of Initiatives
Clear & Integrated Components of the Business Plan
• Latest management trend or fad • Constantly assess the perceived value of initiatives• Sustainable success in HSE&C
• engagement of the workforce • integration of the initiatives into the primary business drivers
• No commitment unless employees convinced initiatives are appropriate
• HSE&C initiatives fully integrated into all aspects of the business
Change is difficult
“There is nothing more difficult to carry out, nor more doubtful of success, nor more dangerous to handle, than to initiate a new order of things.For the reformer has enemies in all those who profit by the old order, and only lukewarm defenders in all those who would profit by the new”
Niccolo Machiavelli 1469 - 1527
Sustainable Success Criteria
Passion
Commitment
Science
The Three Pillars of Effectiveness
The Three Pillars of EffectivenessThe Three Pillars of Effectiveness
• Passion is, & must be infectious• Nothing succeeds nor is it
sustainable without Passion• Passion for a “cause” is seen to
be a “worthy cause” • Vibrancy & consistency of
message• Burning desire for continuous
improvement
• Science provides the intellect for success
• Science provides a rational base for decisions & problem solving
• Science links performance to Finance
• Science is objective & comparative for option selection
• Science is prerequisite to success & counteracts technological hazards
• Commitment is people taking responsibility - at all levels
• Commitment is ALL about Leadership - at all levelsat all levels
• Commitment is constantconstant, consistentconsistent & coordinatedcoordinated
• Commitment MUST MUST be visible visible
CommitmentA. LeadershipB. PersistencyC. ConsistencyD. VisibilityE. Communications
Three Pillars – Components for HSE&C
SCIENCEA.Risk ManagementB.BehavioralC.Observational D.Systems & ProcessesE.Advanced
PASSIONA. MotivationalB. InspirationalC. Personalize/HumanizeD. Carry & share ImagesE. Vibrancy of message
What is Measured is ManagedWhat is Measured is Managed
5
4
3
2
1
BA C D E0
Overall:-5
4
3
2
1
BA C D E0
Overall:-5
4
3
2
1
BA C D E0
Overall:-
A. MotivationalB. InspirationalC. Personalize/HumanizeD. Carry & share ImagesE. Vibrancy of message
A. Risk ManagementB. BehavioralC. Observational D. Systems & ProcessesE. Advanced
A. LeadershipB. PersistencyC. ConsistencyD. VisibilityE. Communications
Three Pillars as Performance MeasureThree Pillars as Performance MeasurePASSIONPASSION SCIENCESCIENCE COMMITMENTCOMMITMENT
Three Pillars as Performance MeasureThree Pillars as Performance MeasurePASSIONPASSION SCIENCESCIENCE COMMITMENTCOMMITMENT
A. MotivationalB. InspirationalC. Personalize/HumanizeD. Carry & share ImagesE. Vibrancy of message
A. LeadershipB. PersistencyC. ConsistencyD. VisibilityE. Communications
5
4
3
2
1
BA C D E0
Overall:- 2.25
4
3
2
1
BA C D E0
Overall:- 3.25
4
3
2
1
BA C D E0
Overall:- 3.6
A. Risk ManagementB. BehavioralC. Observational D. Systems & ProcessesE. Advanced
A. Risk ManagementB. BehavioralC. Observational D. Systems & ProcessesE. Advanced
Three Pillars
SCIENCE
Program Inter-Relationship
RiskRiskManagementManagementFrameworkFrameworkProcessesProcesses
&Tools&Tools
RiskRiskManagementManagementFrameworkFrameworkProcessesProcesses
&Tools&ToolsMonitoringMonitoring
ManagementManagementSystemSystem
MonitoringMonitoringManagementManagement
SystemSystemCrisis Crisis
ManagementManagementCrisis Crisis
ManagementManagement
HSE&CHSE&CProgramProgramHSE&CHSE&C
ProgramProgram
ContinuousContinuousImprovementImprovement
Management of Hazards and RiskProactiveProactiveControlsControls
ReactiveReactiveControlsControls
STANDARDSSTANDARDSReduction &
Mitigation
PERFORMANCEPERFORMANCEASSESS’T IMSASSESS’T IMS
HAZARDSHAZARDS
HAZARDSHAZARDS
HAZARDSHAZARDS
OUTCOMESOUTCOMES
OUTCOMESOUTCOMES
OUTCOMESOUTCOMES
STANDARDSSTANDARDSPrevention &Elimination
CRISISCRISISMANAGEMENTMANAGEMENT
People,People,Processes,Processes,
Plant &Plant &ReputationReputation
“CONTROLS” include the STANDARDS developed to Manage the HAZARD
CONFORMANCEMONITORED &
MEASURED
A. Motivational
B. Inspirational
C. Personalize/Humanize
D. Carry & share Images
E. Vibrancy of message
Three Pillars
PASSION
Leadership & Management
Too few are strong leaders and managers; too many are strong
managers but weak leaders. Critical to blend management (controlling
and problem solving) with leadershipleadership (motivating and motivating and
inspiringinspiring).John Kotter
Management – a Privilege & a Responsibility
Those workers want to know how much you care before they care how much you
know.
- A manufacturer of farm equipment in Iowa
Diagram of a Typical “People Interaction”Building a Sustainable Safe Culture of Success
CultureCulture is formed through the reinforcement of reinforcement of behaviors behaviors that the LeadershipLeadership believe is valuedvalued and
importantimportant
A. Leadership
B. Persistency
C. Consistency
D. Visibility
E. Communications
Three Pillars
Commitment
Leadership & Management
Too few are strong leadersleaders and managersmanagers; too many are strong
managersmanagers but weak leadersleaders. Critical to blend managementmanagement (controlling
and problem solving) with leadershipleadership (motivating and
inspiring).John Kotter
Leadership is the demonstration of your valuesvalues in pursuit of something you believe in.
Bill Sternbergh
Leadership
People will always attempt to achieve what their Leaders value.
If the Leader values production - people will attempt to achieve the production goals set by the Leader.
If the Leader values safety - people will attempt to achieve safety within the production goals set by the Leader.
Building an Integrated Culture of Success
VISIONVISIONVALUESVALUES
PLANNINGPLANNING
RESOURCESRESOURCES
TRAININGTRAINING SKILLSSKILLS
LEADERSHIPLEADERSHIP
MANAGEMENTMANAGEMENT