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Paul Hendy – Director – Scottish Flood Forum Paul Hendy – Director – Scottish Flood Forum Phone – 077 477 02299Phone – 077 477 02299
Minimize the impact of flood risk byMinimize the impact of flood risk by
• Improving community’s understanding and awareness of natural and social components of floods,
• Strengthening community’s preparedness to deal with floods through protection products,
• Developing appropriate participatory processes towards improved decision-making and implementation of relevant activities,
• Create a framework for coordinated action to address flood-related problems involving community, and other agencies
CFG – DevelopmentCFG – Development
In partnership with other agencies:
a) Assess community vulnerability and capacity,
b) Participatory appraisal and community profiling,
c) Establishment of a community Flood Group to increase community awareness,
d) Development of a community flood action plan,
e) Training for community representatives to enable them to become “facilitators” of flood preparedness and mitigation
Community Flood Plans - 1Community Flood Plans - 1
Community Flood Plans - 2Community Flood Plans - 2
Flood Warden Scheme ZonesFlood Warden Scheme Zones
Flood Warden Scheme Flood Warden Scheme
Home Flood PlansHome Flood Plans
Business Continuity TrainingBusiness Continuity Training
Company BenefitsCompany Benefits
• No increase in absence levels
• Improved employee morale -
0
5
10
15
Jan Mar May Jul Sept Nov Jan Mar
BAE Systems actual Anticipated rate
Absence rate (%)
Operational Issues
• Disasters are not just about responding to incidents – pre, during and post impact – is about managing and supporting people.
• The relationship between disaster planning and response and procedures and provision for recovery should be understood and addressed by anyone involved in providing humanitarian assistance.
• The more information is available about what to do in an emergency the more likely it is that people will feel empowered to act in an informed, responsive and responsible manner.
Recovery Key Points Recovery Key Points
From our ExperienceFrom our Experience
• The Recovery period is often worse than the Disaster itself
• Many people do not see themselves as needing help, in a difficult situation
• Survivors often reject assistance of all types
• Community must be at the heart of flood awareness and planning.
• Recovery must be uniquely tailored to the local Community
• Recovery must be appropriate to the phase of the disaster.
• What works is when communities are What works is when communities are empowered to control their own destiny empowered to control their own destiny and shape it…and shape it…
We believe thatWe believe that
Willie MunroAberdeenshire
Council
Scottish Flood Forum
Jim LachendroLions Club
David StewartStonehaven
Churches
David FlemingCommunity
Council
Wilma BruceRotary Club
Robert ArmstrongBusiness
Association
Anne LaingMRI
Admin Centre Co-ordination
• Info/Call Centre• Processing Data• Furniture Store
Pastoral Support• Pastoral Care• Volunteer
Support in MRI Centre
• Fund Allocation
• IT Database• Community
Support
Fund Manager• Fund Allocation• Financial
Support• Rotary/
Resources
• Business Recovery
• BCM - (SFF)
• Resource Manager
Council Support Services
Wendy AgnewLenny LawrenceTony BilsdenIan Brown
Rosslyn DuncanFyfe BlairLocal GPs
Alan CairnduffHamish McDonaldSheila LilleyPaula New
Janine Sydenham
Challenges Challenges
• Need to determine what support is required to enable people to cope with, adapt to and recover from the situation they face.
• We must build our response on the community’s own priorities, knowledge and resources.
• We must build community confidence, by establishing strong partnerships with all agencies.
Recovery SupportRecovery Support
• Rapid deployment of recovery advice and strategy to flooded communities, Local Authorities, individuals and businesses
• Practical support, empathy and a listening ear, assisted by a telephone helpline
• Help and advice to resolve issues regarding restoration of property, insurance claims etc.
What we deliver -What we deliver -
• Support – Immediate and Practical• Specialist Knowledge - Uncertainty, Fear• Strength – Bringing people together• Information - Newsletter, Web, Leaflets• Advice – Recovery issues & Mediation• Training – Awareness & Response• Resilience – Flood Protection Products