PRIVATE & CONFIDENTIAL, © Future Economy Group LTD, 13 Nov 2017 Registered England & Wales 7742057 “Presentation on the elements all business need to look at….” In next 8 mins I will ask 3 questions…
PRIVATE&CONFIDENTIAL,©FutureEconomyGroupLTD,13Nov2017RegisteredEngland&Wales7742057
“Presentationontheelementsallbusinessneedtolookat….”
Innext8minsIwillask3questions…
PRIVATE&CONFIDENTIAL,©FutureEconomyGroupLTD,13Nov2017RegisteredEngland&Wales7742057
a) Wheredoesyourrevenuecomefrom?
b) Whatareyourorganisation’sobjectives?
c) What’syourCOREimprovementfocus?o NONEo IncreaseMargino Stopfirefighting&getcontrolo Reduceenergyuseo Increasecapacitywithoutincreasingcostso Fasterproductstomarketo Bettercustomerservice
d) Whatisyourbiggestissue/opportunity– RIGHTNOW?o Wheredoyouadverselyimpactyourcustomerthemost?
Question1:-
PRIVATE&CONFIDENTIAL,©FutureEconomyGroupLTD,13Nov2017RegisteredEngland&Wales7742057
Question2:-
• HEROES
Fightingfires
PRIVATE&CONFIDENTIAL,©FutureEconomyGroupLTD,13Nov2017RegisteredEngland&Wales7742057
Question2:-
• Exceptionalprocesses• Averagepeople
Problemsolvers
PRIVATE&CONFIDENTIAL,©FutureEconomyGroupLTD,13Nov2017RegisteredEngland&Wales7742057
Question3:-
a) HowgoodareyouRIGHTNOW?
b) Whatareourbiggestissues?
c) Whatistheimpactofthese(COST/TIME)?
d) Howoftendotheyoccur?
o Timebetweengeneratingaproblem,itbeingseenandfixingit?
PRIVATE&CONFIDENTIAL,©FutureEconomyGroupLTD,13Nov2017RegisteredEngland&Wales7742057
….Bymapping
• Interrogateyourprocesses
• Improveyourquality&efficiency
• Understandwhatisimportanttoyou
• Seewhatyouaredealingwitheveryday
• Gatherrealdata
How? Wherearewenow?• Whatareyourprocesses?• Howgoodarethey?
Establishmeasurestodrivebehaviour
Insummary…..