985.974.6772 [email protected] www.linkedin.com/in/mccoyp Patrick McCoy Manager employment 2015 - Current Site Manager Ricoh, Breazeale, Sachse & Wilson Coordinated facility projects and reduced costs Managed team and one remote employee Created systems improving billing process 2009 - 2015 Site manager Ricoh, Amedisys Saved account and increased staff Enhanced customer service through process changes Spearheaded projects promoting growth 2007 - 2009 Site manager XEROX, southeastern Lousiana university Overhauled complete billing to find opportunities Revamped old processes Resolved customer and staff issues 2006 - 2007 Graphic designer L&D Creations Increased design output Reduced cost through faster design with less errors Worked independently and managed customers 2005 - 2006 Graphic designer The Printers Oversaw counter sales and graphic design requests Consolidated billing and invoicing Achieved graphic design promotion PROFESSIONAL SKILLS Leadership Project Management Customer Service Billing Legal Medical Problem Solving Time Management Creativity Graphic Design Web Design CSS/HTML Microsoft Office Windows Mac average good skilled EDUCATION 2002 Southeast college of technology Associate degree, Graphic Design Metairie, Louisiana RESUME 985.974.6772 [email protected] 4155 Essen Lane, Apt 67 Baton Rouge, LA 70809 awards Site manager of the year Ricoh/2016 Baton Rouge, Louisiana