[email protected]https://www.linkedin.com/in/patricia-marquez-b2866a11911001 Old St Augustine Rd, Apt 503 – Jacksonville, FL, 32257561-346-3348 EXPERIENCE Optimum Personnel Services January 2015 – Currently Administrative Assistant Adapt to diverse work styles and consistently provide friendly, personable service. Receive work orders and tenders from superiors and dispatched them to personnel. Track and submit working hours of employees to payroll department. Prepare 1094-C and 1095-C Health Care Tax forms. Interview prospective candidates to assess qualifications and capabilities. Screening process for newly recruited employee. Perform criminal background screening and employment verifications on applicants. Set up employees’ direct deposit. Handle simple payroll issues. Database management. Address questions from public, employees, and outside agencies regarding current employment opportunities and application status. Create new documents for the office, such as company application, medical forms, accident investigation form, group timesheets, and others. Utilize conflict management skills to address and resolve customer concerns. Organize workplace supplies, completed reports and documentation, and maintain record. Schedule appointments for applicants. Execute various secretarial/clerical duties such as data entry, photocopying, faxing, mailing, and organizing filing system. Answer telephones, greet visitors, and forward telephone calls and messages to appropriate person. Brazilian Limousine Services – Jupiter, FL Apr 2012 – January 2013 Office Clerk/Receptionist Answered telephone and electronic enquiries and forwarded telephone calls and messages to appropriate person. Ordered workplace supplies and maintain record. Prepared, recorded, checked over and proofread correspondence, invoices, presentations, brochures, publications, reports and relevant material. Utilize conflict management skills to address and resolve customer concerns. Organized reservations. SKILLS Fluent Bilingual (Spanish & English) Time Management Record maintenance Interviews/ Selection Process Recruitment Scheduling Flexibility Payroll Administration Disciplinary Procedure/Terminat ions Multicultural interaction Research Detail Orientation Laboratory skills Interpersonal awareness Proficient computer skills Office procedures SPSS Some Qualtrics Some QuickBooks Paycor EDUCATION PATRICIA MARQUEZ
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11001 Old St Augustine Rd, Apt 503 – Jacksonville, FL, 32257 561-346-3348EXPERIENCE
Optimum Personnel Services January 2015 – Currently
Administrative Assistant Adapt to diverse work styles and consistently provide friendly, personable service. Receive work orders and tenders from superiors and dispatched them to personnel. Track and submit working hours of employees to payroll department. Prepare 1094-C and 1095-C Health Care Tax forms. Interview prospective candidates to assess qualifications and capabilities. Screening process for newly recruited employee. Perform criminal background screening and employment verifications on applicants. Set up employees’ direct deposit. Handle simple payroll issues. Database management. Address questions from public, employees, and outside agencies regarding current employment
opportunities and application status. Create new documents for the office, such as company application, medical forms, accident investigation
form, group timesheets, and others. Utilize conflict management skills to address and resolve customer concerns. Organize workplace supplies, completed reports and documentation, and maintain record. Schedule appointments for applicants. Execute various secretarial/clerical duties such as data entry, photocopying, faxing, mailing, and
organizing filing system. Answer telephones, greet visitors, and forward telephone calls and messages to appropriate person.
11001 Old St Augustine Rd, Apt 503 – Jacksonville, FL, 32257 561-346-3348EDUCATION
Bachelor of Arts in Criminology with minor in Psychology, Cum laude August 2014 – April 2016
Flagler College, St Augustine, FL Related courses: Substance Abuse, Abnormal Psychology, Criminalization of Mental Illnesses, Social
Psychology, Principles of Behavior Modification, Developmental Psychology, Psychology of Personality, Criminal Behavior, Criminology, Criminal Justice, Biotechnology, Sociology of Law.
Associate in Arts Degree May 2012 – May 2014
Palm Beach State College Palm Beach Gardens, FL 3.42 Overall GPA
CERTIFICATIONSPsychology and Mental Health Certificate June 2016 – CurrentUniversity of LiverpoolMental Health Studies Diploma June 2016 – CurrentALISON coursesBasic Life Support (BLS): CPR – Adult and Pediatrics (Choking), Automated External Defibrillator (AED), Bloodborne Pathogens (BBP), and First-Aid Certified
June 2016ACHIEVEMENTS
Dean’s List (December 2013, April 2016)Alpha Phi Sigma National Criminal Justice Honor Society (2016 - Present)Phi Theta Kappa International Honor Society (2013- Present)
Adapt to diverse work styles and consistently provide friendly, personable service. Receive work orders and tenders from superiors and dispatched them to personnel. Track and submit working hours of employees to payroll department. Interview prospective candidates to assess qualifications and capabilities. Screening process for newly recruited employee. Perform criminal background screening and employment verifications on applicants. Handle simple payroll issues. Database management. Address questions from public, employees, and outside agencies regarding current employment
opportunities and application status. Create new documents for the office, such as company application, medical forms, accident investigation
form, group timesheets, and others. Utilize conflict management skills to address and resolve customer concerns. Organize workplace supplies, completed reports and documentation, and maintain record. Schedule appointments for applicants. Execute various secretarial/clerical duties such as data entry, photocopying, faxing, mailing, and
organizing filing system. Answer telephones, greet visitors, and forward telephone calls and messages to appropriate person.