Patient Guide Book

First Edition-Dec.1982 52nd Edition - Sept. 2017_____________________________________________________

All rights reserved. No part of this publication may bereproduced, stored in a retrieval system, or transmitted in anyform or by any means, electronic, mechanical,photocopying, recording, or otherwise without prior writtenpermission from the publisher.

______________________________________________________

1. The information contained in this booklet is valid as onthe date of printing. However it is subject to change fromtime to time.

2. To obtain a copy by post, please write to the PublicRelations Officer, C.M.C, Vellore - 632 004, Tamil Nadu,sending Money Order for Rs.40/-.

3. We wish to thank all departments and all volunteers whohave contributed their valuable suggestions and time ingetting this booklet ready.

4. We welcome your suggestions for improving this guide.Please contact the Public Relations Office near the MainReception Counter.

iii

A GUIDE

TO

CHRISTIAN MEDICAL COLLEGEVELLORE

INDIA

Telephone: 0416 - 2281000DID - 228 + Extension Number 307 + Extension Number

WEBSITE: www.cmch-vellore.edu

iii iv

CONTENTSPAGE

Welcome ......... 1A Short History of CMC ......... 3List of Administrative Officers ......... 5

THE PRESENT FACILITIES

The Main Campus ......... 6ISSCC for Women & Children ......... 6

PERIPHERAL FACILITIES

Ophthalmology Department ......... 7Mental Health Centre (M.H.C.) ......... 7Nambikkai Nilayam ......... 8Rehabilitation Institute ......... 8Community Health andDevelopment (CHAD) ......... 9Rural Unit for Health andSocial Affairs (RUHSA) ......... 10

How to reach Vellore and CMC, Main Campus ......11

OUTPATIENTS SERVICESRegistration procedures .......... 14Private Patient Facility Centre (PPFC) .......... 14Against Cancellation of Appointments .......... 15Revisits .......... 16Advance Booking .......... 16Repeat Registration for the Indian Patients......... 17Cashless counters ......... 18

Refunds for appointments .......... 18International Patients .......... 19CHRIS card .......... 20Cash Counters for appointmentsand investigations .......... 23OP rates .......... 24Cash Counters location andworking hours .......... 24Procedure for payment of bills ......... 25General / Private patients .......... 26ACCESS .......... 27ALPHA CLINIC .......... 28Emergencies .......... 29Paediatric Casualty ......... 29Estimation of Cost ......... 30Referrals ......... 31Safety of your Registration Card ......... 32Payment for tests & investigations ......... 33Blood / Urine / Stool / Sputum ......... 33Pulmonary Function ......... 35Medicines & Injections ......... 36Immunization for children ......... 36Minor Surgery / Dressings ......... 36Day Care Facility ......... 37Birth Certificates ......... 37Medical report ......... 38

INPATIENT SERVICES

Admission ......... 38

General Ward Admissions ......... 38

Private ward admissions ......... 39

Maternity patient admissions ......... 39

v vi

SUPPORT SERVICES FOR INPATIENTS

Diet ......... 41

Procuring medicine for patients ......... 42

Visiting hours ......... 43

Daily rates ......... 44

Charges & Settlement of bills ......... 45

Credit Billing & Reimbursement ......... 46

Reimbursement Certificate ......... 48

Health Insurance ......... 50

Discharge procedure ......... 53

Other Certificates ......... 53

GENERAL INFORMATION

What to Bring ......... 53

Transport & Ambulance facilities ......... 54

Wheel Chairs & Stretchers ......... 55

Food ......... 55

Holidays ......... 55

Working hours ......... 55

A word of caution ......... 56

Assistance provided by the Public

Relations Department ........ 57

Main Reception ........ 57

Friends Of Vellore Organisation ........ 57

Donations & Suggestions ........ 58

Lost & Found Articles ........ 58

Accommodation ........ 58

Patient's Rights & Responsibilities ........ 59

Public Utility Services for Patients/Attendants

Postal services ........ 61

Telephones ........ 62

DID ........ 63

Banking services ........ 64

Ticket Bookings ........ 67

Chaplaincy ........ 67

After Life Services ........ 69

Burial and Cremation ........ 69

Procedure for transportation of body:

By road, train, plane ........ 69

Donations ........ 70

Location and working hours

Pharmacy Services ........ 72

Spot the Symptoms ........ 76

Join the Friends of Vellore ........ 77

Outpatient Service Schedule ........ 78

Department email Addresses ........ 123

WELCOME

Dear Patient/Visitor,

Welcome to the Christian Medical College (CMC), aregistered voluntary, non-profit making organization. We hope yourstay here will be pleasant and your recovery as speedy aspossible.

From 1900 when the founder, Dr. Ida Sophia Scudder startedCMC with a single bed in her father’s home, to the present day,CMC has been growing both in numbers and services rendered tothe people. Today, CMC serves over 2000 inpatients and 7000outpatients daily, with 67 wards, 92 clinics each day and144 departments / units.

As a teaching institution CMC trains doctors, nurses andallied health workers with a high degree of technical competence toserve with love and compassion in the spirit of Christ. CMC is uniquein being not only one of the pioneering institutions in the country inthe area of medical research and high-tech health care, but also asan institution which reaches out to the practical needs of the poorthrough low cost inpatient wards and outpatient clinics in the slumareas of Vellore town with concessional or free care for the mostneedy. In addition, through large rural health and developmentprojects in the K.V. Kuppam, Kaniyambadi and Anaicut blocks, thewholistic concept of healing is advocated wherein rural folk are giventraining in various vocational fields, by which they can augment theirearning power, thus enhancing their standard of living and thegeneral physical and economic well being.

With this constant growth and expansion, patients/visitorscoming for the first time to CMC may have difficulty getting aroundthe campus and may fail, through ignorance, to take full advantageof the available facilities. Therefore, this booklet was developed toprovide basic information necessary to make use of our facilitiesspeedily, to the fullest extent and with the least inconvenience andloss of time.

Dr. Ida Scudder gave the institution the Biblical motto "Notto be ministered unto but to minister" challenging CMC’s studentsand staff to heal and serve the needs of the whole person whichtoday remains the most important objective of CMC.

Editor

1 2

HAVING PROBLEMS ?Can't find your way around ?Suggestions ?Want to know more about CMC?

CONTACT : P. R. O.

We are located just inside the main entrance. Our friendlystaff will do their best to help you.

We have a few publications about CMC. You can evenhear our founder, Dr.Ida Scudder, speak !

If we can’t help you directly, then we may know of someoneelse who can.

Premature and low-weight babies need immediate medical care Alcoholism kills you and your family

3 4Leprosy is curable

Dr. Ida Sophia Scudder1870 -1960

A SHORT HISTORY OF CMC

Christian Medical College, Vellore, is the outcomeof a single woman’s obedience to God's call. In 1890, IdaSophia Scudder, founder of this institution, then a school-girl, was visiting her missionary parents in South India. Oneeventful night she was asked to help three young womenfrom different families struggling in difficult childbirth. Beingwithout training at that time, Ida herself could do nothing.She offered the help of her missionary father, who wasalso a medical doctor. However, to her amazement, themen responded saying, “What! Take a man into my houseto care for my wife? It is better that she should die thananother man should look upon her face.” Custom preventedthem from accepting the help of a male doctor. The nextmorning Ida found out that all the three women had died.She believed that it was a calling and a challenge set beforeher by God to begin a ministry to the health needs of thepeople of India, particularly women and children.

Consequently, she went back to America, enteredmedical training and in 1899 graduated from CornellUniversity Medical College and was among its first groupof women students.

Ida returned to India in 1900 and opened aone-bed clinic in Vellore. In 1902, she built the 40-bedMary Taber Schell Memorial Centre for women and children,named after the donor’s wife. The original site is nowCMC’s Ophthalmology Department. The main campusmoved to the present site in the Thottapalayam area ofVellore in 1924 and treatment was extended to the wholefamily.

Early in her career, Dr. Ida Scudder realised thatthe women of India themselves should be trained to helpin medical work. She started a school for women nursesin 1909 which was upgraded to a College of Nursing in1946. A training programme for women doctors beganin 1918 which was raised to MBBS level in 1942 andmen students were admitted in 1947. Today CMC offers

163 recognized training programmes for both women andmen in allied health, nursing and medical fields.

CMC has been given a five star rating by theNational Assessment and Accreditation Council, anautonomous institution of the University GrantsCommission, for the quality of its education. In honour ofits work in the health care sector the institution receivedthe National Citizen's Award. CMC has been categorizedas a super speciality teaching hospital of the highest qualityand assigned the A1 grading by the Investment Informationand Credit Rating Agency (ICRA) Ltd. CMC is NABHaccredited and has been awarded 'Asia's Best PrivateEducationcal Institute in Medical Category' by KPMG andWorld Consulting & Research Corporation.

Throughout its history CMC has taken up each newtask in response to Christ’s command. In the words of ourfounder, Dr.Ida Sophia Scudder,” We thank God for theway in which He has led us in the past and we look forwardto an even greater future. We need those who can takeup the torch of life and carry on and make Vellore MedicalCollege one of the outstanding medical institutions todayand, shall I say, in the world. We need your love andprayers and help as never before.” Today the vision of AuntIda, as she was popularly known, has come to fruition.

Most diarrhoeas do not need antibiotics

5 6Eat right and Live Long Expensive Food is not necessarily the most nutritious

LIST OF ADMINISTRATIVE OFFICERS

Director : Dr. J.V.Peter, MD,DNB,MAMS,

FRACP, FJFICM, FCICM, FICCM

Associate Directors : Dr. Dolly Daniel, MD

: Dr.Sukria Nayak,MS, FRCS(G)

: Dr.Deepak Thomas Abraham, MS

: Dr.Nihal Thomas, MD,DNB(Endo), MNAMS (Endo), FRACP(Endo),

FRCP(Edin), FRCP(Glasg),FRCP(London)

: Dr.Vikram Mathews, MD,DM

: Dr. Anil K.Kuruvilla, MD,DCH

Principal : Dr. Anna B.Pulimood,

MD (Path), Ph.D

Medical Superintendent : Dr. K. Prasad Mathews

MD, FRACP(Geriatrics)

Treasurer : Mr. Robby Pria Sundersingh,

M.Com, ACA

General Superintendent : Mr.Ebinezer Sundarraj, MCA,

M.Phil

Dean, College : Dr. Selva Titus Chacko,

of Nursing M.Sc.N., Ph.D

Nursing

Superintendent : Dr. Premila Lee, M.Sc.N., Ph.D

THE MAIN CAMPUS:

In accordance with the vision of the founder, CMChas, through the last many decades, through sheer hardwork, prayer and dedication evolved into one of thepioneering institutions in specialized medical carerendering invaluable service to large number of patientsfrom every state in India and neighbouring countries in thespirit of Jesus Christ.

CMC located on Ida Scudder Road, in the heart ofVellore town, is a large 2858 (Including Peripherals) bedhospital with 144 specialized departments/units. Thevarious consultants and the days they conduct outpatientclinics are listed from page 78.

Being a referral hospital CMC is in a position toprovide specialized medical care to patients requiringtreatment in more than one area / ailment / disease. Thisis due to the unique availability of all the specializeddepartments/units under one roof and due to the existenceof close understanding and harmony amongst thesedepartments.

Moreover CMC has a system by which it givesexposure to all consultants by periodically sending them forvarious national/international conferences,symposiums andspecialized training overseas to acquire the latestknowledge and skills in their respective areas so thatthey can provide high quality medical service to all patientscoming to the institution.

ISSCC FOR WOMEN & CHILDRENThe Ida S.Scudder CentenaryCenter for Women and Childrenhouses the departments ofObstetrics & Gynaecology,Reproductive Medicine, ChildHealth, Neonatology, Paediatric

Surgery and Developmental Paediatrics. There are 424beds for in-patient care in this facility.

Breast feeding is best for your baby Decrease the risk of contacting AIDS : Avoid Promiscuity 87

PERIPHERAL FACILITIES

In addition to the main campus on Ida ScudderRoad, there are a number of peripheral facilities which arealso departments of CMC.

OPHTHALMOLOGY DEPARTMENT

The Ophthalmic Department of Christian MedicalCollege is located in the Schell campus 2 km away fromthe main campus, on Arni Road, Vellore. Patients witheye problems should go directly to this departmentfor registration, investigations and treatment. This depart-ment like other departments of CMC is a tertiary care unitand equipped with all modern devices.

This department has all subspeciality services likeMicrosurgery, Pediatric Ophthalmology, Cornea clinic andcontact lens services, Orbit and Oculoplastic, Vitreo-retinalSurgery, Lasers, Glaucoma, Ocular inflammatory dis-eases and Neuro-ophthalmology services. The separatelocation helps deliver all the dedicated services in a lessspread out area making the patient experience moreenjoyable.

In order to reach the Ophthalmology Department,take town bus Route No.2 from the main CMC bus stopor Route No.1 from Bagayam, near CHAD Hospital andask to be dropped off at Eye Hospital.

For further details please contact the MainReception or write to the Head, OphthalmologyDepartment, Schell Campus, Arni Road,Vellore - 632 001,Tamil Nadu. Suggestion for improvement or complaints canalso be made to the head of the department.

MENTAL HEALTH CENTRE (MHC)

CMC’s Department of Psychiatry, is situated on the ChristianMedical College Campus at Bagayam, 7km south of themain campus. Patients with psychiatric problems maygo directly to this department for registration,

evaluation and treatment. Both inpatient and outpatientservices are available.

For further details please contact Head of theDepartment of Psychiatry, Mental Health Centre, Bagayam,Vellore-632 002. E-mail :[email protected]. PhoneNo.0416-2284516/ 2284520.

In order to reach the Mental Health Centre (MHC),take No.1 or 2 town bus from the bus stop near the CMCout-gate which goes to Bagayam. If travelling by personalor hired transport ask for directions to the Bagayam Policestation. The Main gate to MHC is next to the BagayamPolice Station.

NAMBIKKAI NILAYAM(Facility for children with Intellectual Disability)

A facility for the evaluation and training of childrenwith Intellectual Disability and other neurodevelopmentalconditions like Autism, Cerebral Palsy and Specific Learn-ing Disabilities. Here it is essential that atleast one primarycaregiver of the child should be present during the firstconsultation and subsequent care and training. The initialassessment is done with prior appointment only forwhich caregivers can contact the office as given below: Child and Adolescent Psychiatry Unit Office Department of Psychiatry, Christian Medical College, Bagayam, Vellore - 632 002, Tamil Nadu.

The facility has a day care program for families whoreside near the centre and an inpatient twenty-four bedfacility for a 3 month intervention program, managed bya multidisciplinary team consisting of Psychiatrists,Psychologists, Occupational therapists, Special educators,Speech therapists and Psychiatric nurses.

REHABILITATION INSTITUTE

The Rehabilitation Institute is the inpatient facilityof the Department of Physical Medicine and Rehabilitationand was dedicated in 1966 by the then Union Minister forHealth Dr.Sushila Nayyar.

9 10Alcoholism kills you and your family AIDS is not transmitted by casual contacts like shaking hands

This department has recently been designated as a WorldHealth Organization Collaborating Centre for Developmentof Rehabilitation Technology, Capacity Building andDisability Prevention. Comprehensive multidisciplinary careis provided for people with spinal cord injury, acquired braininjury, cerebral palsy and other conditions leading tocognitive and physical disabilities. The facility also has themovement analysis lab, urodynamics lab, diagnostic ultra-sonography services, and spinal cord regeneration researchlaboratory.

For further details, visit this link :http://www.cmchvellore.edu/PatPMR/tabid/285/Default.aspx

In order to reach the Rehabilitation Institute, take No.1 or2 town bus from the bus stop near the CMC outgate whichgoes to Bagayam.

COMMUNITY HEALTH AND DEVELOPMENT (CHAD)'

This comprehensive health and development programmeunder the Community Health Department of CMC, Vellorecovers approximately 200,000 in the rural, urban and tribalcommunity areas of Vellore Districts. This programme coversthe Kaniyambadi block, urban slums of Vellore and the JawadhiHills area. The programme is carried out through the jointefforts of medical and nursing staff, social workers andvolunteers. Health activities are done in close collaborationwith the existing government services. The 135 bed CHADhospital serves not only as a base hospital for the peripheralprogramme but also as a secondary health center.

For further details write to the Head, Community HealthDepartment, CMC, Bagayam 632002, Vellore District, TamilNadu.

RURAL UNIT FOR HEALTH AND SOCIAL AFFAIRS (RUHSA)

Twenty five kms north west of Vellore in K.V.Kuppam Block isthe Rural Unit for Health and Social Affairs (RUHSA).It is an outreach health care programme of Christian MedicalCollege started in 1946 as Kavanur Rural Health Centerresponding to the felt need for providing health care servicesto a most backward rural development block in Vellore district– K.V.Kuppam. In 1977 primary health care concept and socio-economic development of the community was introduced tooverall health care services.

Secondary and Primary Level Health Care: RUHSA De-partment provides both secondary and primary level healthcare services to a population of 120,000 in K.V Kuppam blockand also to the residents of other neighboring blocks throughits 70-bed Community Health Center and 23 Peripheral Ser-vice Centers. Outpatient services include general clinic andspecialty clinics for antenatal, well baby, diabetes, TB, HIV,ENT, ophthal, psychiatry, Orthopedics, Dental Care, cancercare, HIV and AIDS counseling, nutrition counselling, occupa-tional therapy services.

Community Development Programs:

RUHSA directs severalprograms to advance thehealth, education and socioeconomic status of thecommunity like:-

• Microfinance/ Microcredit schemes for Self help women groups. • Youth Clubs

• Farmers clubs• Elderly day care centers• Play center for rural children

11 12Protect your child from fatal diseases : Immunize him/her Blood donation is not dangerous to your health

Training: RUHSA focuses ontraining health care personnelwith special emphasis ontraining middle level healthworkers to improve healthservices in the country.Annually about 2000 studentsare trained in primary healthcare and health managementthrough short courses (1-12 weeks).

Research: Significant contributions are made in generatingand advancing knowledge through population based researchwith support from international and national ResearchOrganizations in the area of nutrition in adults and children,HIV Disease, Cervical Cancer screening in women, under-5morbidity and mortality.For further details please contact:

The HeadRUHSA DepartmentChristian Medical CollegeRUHSA Campus P.O 632 209Vellore District, Tamil Nadu, India

Phone : 04171 - 246251, 9367985804Fax : 04171 - 246255E-Mail : [email protected]

HOW TO REACH VELLORE AND CMC (Main Campus)

CMC is located at Vellore, the district head-quartersof Vellore District, Tamil Nadu. The main campus is situatedon the Ida Scudder Road about 2 km from the main bus-stand. Those coming to Vellore by broad gauge trainshould get off at Katpadi Junction. The main campusis about 6 km from Katpadi Junction. Town buses(No.1 & 2) operate regular day and night service from

Katpadi railway station via CMC to Bagayam. Taxis andauto-rickshaws are always available at Katpadi railwaystation and will charge approximately Rs.350/- for taxisand Rs.150/- for auto-rickshaws to bring you to the maincampus. For any help contact the "CMC Help Desk" (phoneNo.9367985250) on platform No.1 at the station.

Patients travelling to Vellore by meter gauge train(Villupuram - Tirupathi line) should get off at Vellorecantonment station which is 2 k.m. from the main campus.

Auto-rickshaws and cycle-rickshaws are available atapproximately Rs.80/- and Rs.50/- respectively to take youto the main campus.

Patients who arrive at Chennai and wish to comeby bus to Vellore should take bus no.102 from the newbus stand in Koyambedu. This service is available every15 to 20 minutes and is about 3 hours journey, a distanceof 140 k.m.

For those coming by air, the options available areeither to come into Chennai city from the airport (by bus,taxi or suburban train) and find a suitable connecting trainfrom Chennai Central to Katpadi or a bus from Koyembeduor take a taxi right from the airport to CMC, main campusat an approximate cost of Rs.2500/-

OUT PATIENTS SERVICESOUTPATIENT BUILDING (O.P. Block)

The Outpatient block is a fourstoreyed building situated onyour right as you enter themain gate.

Most of the out patient clinicsfunctions in this building.

13 14Unnecessary Vitamins make expensive urine Most diarrhoeas do not need antibiotics

The outpatient department is a very busy area treatingmore than 8,000 patients per day. Reception staff atthe OPD and Centenary building will assist patients withinformation and accompany them, if need be, and provideany sort of procedural assistance if patients may require.Please contact G-12 (OPD Reception) for assistance.

Every floor has a Floor Manager. You can contactthem if you need any help or if you have any suggestionsor encounter problems during your treatment at the hospital.Following are the phone numbers:

OPD Building - 1st Floor -- 8300205228

2nd Floor -- 8300205229

3rd Floor -- 8300205486

Ground Floor -- 8300205302

Basement -- 8300205227

ISSCC Building -- 8300205230

Patient Care Facilitators are available on each floor forhandling patient grievances.

OPD Building Basement -- 8300205636

1st Floor -- 8300205637

2nd Floor -- 8300205638

3rd Floor -- 8300205639

ISSCC Building -- 8300205640

REGISTRATION PROCEDURESi) New General Registrationa) Fill in the registratrion forms kept at the ISSCCReception No.401. Please fill all details accurately as theyare permanent records which you may require later forreimbursement or further correspondence. If you know thearea Pin Code, enter it correctly on the registration form.Please give your present active mobile number for anyfurther official contact.Note : Don't fill the registration form for revisits.

b) After filling the form, proceed to ISSCC building adjacentto OPD building for triaging (counter No.401).

c) After triaging proceed to the cash counters (MCTT) andsubmit the filled in registration forms with registration feesof Rs.160/- for General patients.

d) CHRIS Card is provided to every new General patienton payment of Rs.30/- which also doubles as patientnumber card.

e) Proceed to the appropriate clinic with the paymentreceipt. This receipt will have your name, hospital number,date, reporting time and location of the clinic. Kindly checkName, Hosp.No., Date and time of appointment.

f) Submit the payment receipt to the Medical Record Officerat the clinic you are visiting. It is important that the HospitalNumber Card / CHRIS Card to be kept safely. Please visitthe OP at the specified time on your registration slip.

g) Please report one hour before your appointment time.

ii) NEW PRIVATE REGISTRATIONPRIVATE PATIENT FACILITY CENTRE (Silvergate) No.600(This facility is for new private patients who come to CMCwithout prior appointment).Private New Registration can be done at New Silver Gate.

PRE REGISTRATION

TOKENNO

TRIAGE CASH EXIT

15 16East or West, ‘‘Immunization’’ is the best A yearly check-up could save your life

New Private patients should do registration online.www.cmch-vellore.edu --> Are you --> a patient?-->Online Services --> Appointments-->Proceed --> New patient.After successful online registration you will get a User name,please note down the same and password, which shouldbe presented at the Silver Gate for triage and appointment.If you know which department to go/ you have a referralletter please inform to the staff at the Reception.

Your token number and triage station will be displayed onthe television infront of you in the waiting area. After triageproceed for payment. If you have an urgency for appoint-ment please explain that to the triage staff who will helpyou.Please note that online registration can be done from yoursmart phone, personal computer or the registration roomadjacent to the Silver Gate (New Private Patient Facility).Every private patient will be given a CHRIS Card. Yourrepeat appointments can be made using CHRIS card atSilver Gate. Please ensure that your private CHRIS cardsare topped up before seeing the consultant. How to topup? (See page No.22)

If you have any clarification our staff at the helpdesk inthe New Private Facility will help you.

Against Cancellation of Appointments(ISSCC Building, Ground Floor, Counter No.492)If you are a New or Repeat patients (with Hosp.No.)and you don't get early appointment, Please contact492 counter for assistance. Patients with interdepartmental referrals (general) will be given priority.Private interdepartmental referrals can go to SilverGate (600) Monday - Saturday between 1.p.m to 6.p.mfor appointments. Please bring a valid ID proofalongwith the patient for early date change at thiscounter. If your patient is very sick please approachthe ISSCC building Reception / OPD Reception forurgent help.

No extra charges is levied for appointments. Do not paymoney to middlemen to get appointments.

REVISITS

General patients must pay Rs.85/- for re-visit towardsrepeat registration charges and private patients must payRs.230/- for revisit. Private Patients who have paid theconsultation fees of Rs.685/- need to pay Rs.580/- onlyas consultation repeat - cum registration fees for re-visitafter three months. Kindly produce your Hosp.No.card /CHRIS card, don't fill the registration form again. Patientswith CHRIS card/ Credit / Debit card can pay on yourrespective OP Floors. For cash payments please use thecash counters on the the OPD Ground floor and ISSCCbuilding Ground Floor.

ADVANCE BOOKING

Online Appointments can be booked in advance on ourwebsite. www.cmch-vellore.edu --> Are you --> a patient? -->Online Services --> Appointments and follow the instructions.

If you have any queries, please go through the FAQs(Frequently Asked Questions) on the website.

-- New and repeat OP appointments can be made onlinefor General and private patients (Indian andInternational Patients).

-- One time date change is allowed online. Changein appointment date will be allowed only onceany time before one day of the day of Appoint-ment date.

-- Appointments booked online cannot be refundedor cancelled.

18Premature and low-weight babies need immediate medical care 17 A "Tonic" is not the answer for malnutrition

Proceed for payment and confirm the appointment with Invoice Number

Cashless counters

For patient convenience and quick transactions, all floorsat OPD block are cashless counters. Patients arerequested to use CHRIS card, Credit/ Debit card forpayments of investigations and appointments.

REFUNDS for appointments :

Following policy is not applicable to New onlineappointments.

1. No refund for General new and repeat registrations.

2. No refund for Private repeat registration.

3. No refund after date change.

4. Refund for private new registration (Rs.685/-) and threemonth renewal (Rs.580/-) is refundable one day beforethe date of appointment after deducting registration feeof Rs.230/-.

5. Date change is possible only before the date ofappointment.

6. You can contact the OPD Supervisors at CounterNo.G31/G32, ISSCC ground floor for assistance forrefunds.

Unit changes are done through the Medical Superintendent'sOffice. Patients doing online registration can send an emailto [email protected] with reason for change.

Refund Timings:

24 hours at room No.105, first floor of Main building.

REPEAT REGISTRATION FOR THE INDIAN PATIENTS

Please check if your Internet settings are ON

Type www.cmch-vellore.edu

Are you --> a patient? --> Online Services --> Appointments --> Proceed

Type Hospital Number, Year of Birth and Login

Frequently visited clinics Click here for other clinics

Check availability Select Select Appt. Type date and click on - General/Private 'BOOK NOW' - Dept

- Clinic - Date - Doctor

Read the clinical specifications carefully and click 'Yes'

to confirm the doctor

Check appointment details, your hospitalnumber, amount, Select CHRIS card

andEnter Password

The IRO has facilities like CHRIS Card, Triage and Cashcounter to make it easy for the patients to complete all theformalities in one place. IRO encourages every patient touse CHRIS CARD for repeat appointments. Queries forappointment will be handled by IRO. Email I.D :[email protected].

Patients from Bhutan and Nepal should submit xerox copy oftheir Original voter ID card or Original Citizenship card issuedby the government at the International Office.

GENERAL INSTRUCTION FOR OUR HOSPITAL AS PERFRRO ADVICE, VELLORE

1. All Foreign patients & attendants should come with Originalpassport and valid medical Visa and attendants Visa.

2. Tourist Visa is non-extendable.

3. “Form C” must be completed within 24 hours on arrival(web id: Indianfrro.gov.in/frro/formC/).

4. Those who have special endorsement in visa i.e.“Registration required" must register in S.P Office within 14days of arrival in India” (FRRO/FRO registration).

5. Those who have more than 180 days valid Visa mustalso register in S.P. office (FRRO/FRO).

BOOK THROUGH THE IPO ONLINE FACILITY (web id and steps below)

Step 1 : Webid : http://clin.cmcvellore.ac.in/onlineipo/ or http:/www.cmch-vellore.edu/

Step 2 : Patients Service

Step 3 : Appointments

Step 4 : For foreign nationals, please "Click here" to book through the IPO online facility.

VISA EXTENTIONFor extention of Visa, get a letter from the doctor mentioningthe reason for your stay. Contact IRO, Prince Manor Building,Location 900B.Timings : Mon - Fri : 6 a.m. - 9 p.m. Sat : 6 a.m. - 3 p.m.

CHRIS cardCHRIS card is multi-functional authentication card issued byCMC, which you can use to pay for appointments,investigations, procedures, pharmacy and to pay in-patientbills of CMC, Vellore.

It is primarily a patient ID card with a unique Hospital Number.This card is mandatory at the entry gates and for all serviceswithin the hospital premises.

INTERNATIONAL PATIENTS

GENERAL INSTRUCTION FOR REGISTRATION BY THEINTERNATIONAL PATIENTS IN INDIA

The Government has made it mandatory that all foreignnationals and their Attendants coming to CMC for treatment toregister with the International Relations Office andinform the nearby Police station within 24 hours of arrival atCMC.

Every foreigner entering India by air, land or sea is requiredto complete the Embarkation/Disembarkation card (D/E card)proforma (Form D)- As per the Registration of ForeignersRules, 1992.

Registration form should be filled online alongwith passportdetails before approaching the IRO for registration. Websiteid : http://clin.cmcvellore.ac.in/onlineipo/ . Those who aredirectly admitted in the ward should register in the IRO.

19 20Protect your child from fatal diseases : Immunize him/herToday's Prevention is Tommorrow's Health

CHRIS Card facilitates :

-- Easy and quick transaction.

-- Need not carry large sum of money in hand all the time.

-- Quick, easy and simple refund of remaining money.

-- Can avoid long queue.

-- Not necessary to maintain minimum and maximumbalance.

-- No surcharge

-- You can recharge your CHRIS Card at any one of thecash counters, KIOSKS or online.

-- Chris card top-up is also available through NetBanking www.cmch-vellore.edu --> Are you apatient? --> Online Services --> CHRIS Card topup.

-- You may use the card to book advance appointmentfrom your home through our websitewww.cmch-vellore.edu provided you have sufficientcash balance in your hospital number account.

-- CHRIS Card refund upto Rs.2,000/- is availabe atanyone of the cash counters with your original cashreceipt and ID proof.

-- Above Rs.2,000/- can be refunded at Billing Section(Room No.105) or at KIOSKS placed on the Groundfloor of ISSCC Building.

-- Fresh card will be issued in replacement of lost/damaged card for fee of Rs.160/- after verification.Only if there is a balance of more than Rs.160/-, afresh card

will be issued at CARE, else it will be issued at any ofthe cash counters at ISSCC Building.

For enquiry contact "CHRIS Card Centre" located in ISSCCbuilding No.402/ G 31.

Type www.cmch-vellore.edu

Are you -->a patient? --> OnlineServices --> CHRIS Card topup

Choose your bank and 'Pay online'

Type Hospital Number, CHRIS cardPin- Click Login

Check your details - Enter Topupamount - Submit

After you click on 'Pay Online' button, you will be directedto a secure payment gateway. After completing the paymentyou will be redirected to CMC Website for Paymentconfirmation message.

REGISTRATION TIMINGS :Monday-Friday 6.30 am - 11.00 am (Morning OP)

6.30 am - 3.00 pm (Afternoon OP)Saturday 6.30 am - 11.00 am

CHRIS CARD TOP-UP

NET BANKING

Please check of your Internet settings are ON

21 22Blood donation is not dangerous to your health Most diarrhoeas do not need antibiotics

Time Counter Function

6.30 am to 4.30 pm 4 CHRIS card top up, Medical report, Dressing, Biopsy, IP less than Rs.10,000/-

6.30 am to 4.30 pm 7,8,10a & 10b All functions

8.00am to 6.30 pm 9, 10 All functions

7.30 am to 4.30 pm 6 For staff/ retired staff and dependants

8.00 am to 4.30 pm 5 All functions

B. ISSCC Block :


7.00 am to 8.00 pm 1, 2 CHRIS Card top up and issuing New CHRIS card2 Advance booking appointment for Eye hospital

8.00 am to 4.30 pm 3, 4 CHRIS card transactions,Cashless

6.30 am to 8.45 pm 5 New registration till 11.00 am,7.00 am to 8.15 pm 6-10 all function after 11.00 am.

7.00 am to 8.00 pm 11 Repeat registration till 11.00 am,6.30 am to 9.00 pm 12,13 after 11.00 am all function

8.00 am to 10.00 pm 14 Staff relative counter upto 4.30pm 4.30 - 10.00 p.m All functions.

6 am to 12 midnight 15 Paediatric casualty

Sundays & Other Holidays


8 am - 4.30 pm 4,510 am - 6.30 pm 6 All Functions12 Noon - 8 pm 7

7a.m - 12midnight 15 Paediatric Casualty

23Leprosy is curable

A. Out Patient Block :CASH COUNTERS FOR APPOINTMENTS AND INVESTIGATIONS

24Today's prevention is tommorrow's health

450 Well Baby Clinic - 8.00 am - 4.30 pm (Mon - Fri) 8.00 - 12 noon (Sat)

O.P. RATES

O.P. RATES GENERAL PRIVATE CASUALTY

New Registration 160.00 685.00 240.00Repeat registration 85.00 230.00 240.00Repeat Private Consultation(once in 3 months) 580.00

CASH COUNTERS

LOCATION WORKING HOURS

A. R.T. BLOCK ( First Floor)

PRIVATE CONSULTATION FACILITY(PCF)( Regular and Private rate Patients)

Monday to Friday : 8.00 a.m. to 4.30 p.m.Saturday : 8.00 a.m to 1145 a.m

B. MAIN BUILDING

(a) NEAR MAIN PHARMACY (only for drugs) All days 24 hrs.

(b) CASUALTY COUNTER (No.3 & 3A) All days 24 hrs.

(c) PHYSICAL MEDICINE AND REHABILITATION COUNTERMonday to Friday : 8.00 a.m. to 4.30 p.m.

Saturday : 8.00 a.m. to 11.45 noon

(d) AK LAB COUNTERS : 8.00 a.m to 4.30 p.m

(e) B-WARD COUNTER : 10.00 a.m. to 6.30 p.m.

25 26Expensive Food is not necessarily the most nutritious Today's prevention is tommorrow's health

PROCEDURE FOR PAYMENT OF BILLS

Cash should be paid at cash counters only.Demand drafts are accepted at all cash counters.

Payments can be made through CHRIS card/ Debit/Credit cards in all floors, in ISSCC Building (4 to 14Counters and in OPD Building ( 7 to 10, 10a, 10bcounters).

Very poor patients who cannot afford to pay theregistration fees of Rs.160/- or revisit fees of Rs.85/- arerequested to approach the OPD Reception (G12) for freeregistration.

To avoid over-crowding in the clinics only onerelative will be permitted to accompany a patient.Entry and Exit points :

Gate 1 : Entry for patients who have Doctor's appointments with CHRIS Card (Collect CHRIS card in counter No.402, ISSCC building) on

same day.

Gate 2 : Only exit.

Gate 3 : Entry for patients who have blood investigations ECG.

Gate 4 : Entry for patients who have to go for x-rays and to P.C.F.

We need your co-operation in this regard.

Note : Kindly produce your CHRIS card at all the entrylevel.

GENERAL PATIENT / PRIVATE PATIENT

If you choose to be a General Patient, you willbe seen by one of the doctors in the appropriate clinic.But if there are concerns a second opinion is alwaysasked for from a consultant at no extra cost.

If you are a Private Patient, you will meet theconsultant in the appropriate outpatient clinic or by priorappointment at other times. In some speciality clinicsduring the first visit you will be seen by a junior Consultant/ Registrar and the second visit by the Consultant.All fees and charges collected go to the institutionalfunds and no doctor working in CMC has any privatepractice.

When you (as a general patient or private patient)are referred to another department for opinion or treatment,the option is available to you to be seen as a generalpatient or as a private patient.

Interdepartmental Referrals :

Referral Consultation on the same day to a differentdepartment for a private consultation is Rs. 580.00Registration charges for consultant in the same unit is alsoRs.580.00. Please show your Hospital card / CHRIS cardat all service stations. Private interdepartmental referralscan be done in the Silver Gate (Private Patient Facility)Location 600.

Timings : Mon - Fri : 12 Noon - 9 p.m.Saturday : 12 Noon - 6 p.m.Sunday : 12 Noon - 3 p.m.

In the OPD Building each floor has two cashless

counters. You can use your CHRIS card / Debit/ Credit card

to do payment in these counters.

27 28Premature and low-weight babies need immediate medical care A "Tonic" is not the answer for malnutrition

ACCESS(Access to Corporate Cashless Entry and Services)ACCESS is a single window facility for processing Cashlessrequests.All patients referred by companies should first go to the ACCESSCounter adjacent to the Silver Gate (603) New Private PatientFacility (with the company referral letter to get their paperprocessed).

New Company referred patients can book advance appointmentby sending email to [email protected] with the companyreferral letter, investigation reports and the below mentioneddetails:-- Patient Name-- Age, DOB-- Sex-- Marital Status-- Required Appointment Date & Department-- Mobile Number

Repeat company referred patients can book appointment onlineif there is a credit validity date. Repeat patients who doesn'thave credit validity date can book appointment by sending emailto [email protected] with the old referral letter mentioningHospital Number, Department and the date of appointmentrequired.

Procedure to book repeat appointment :Go to the website www.cmch-vellore.edu --> Are you -->a patient? --> Online Services --> Appointments and follow theinstructions.

Insurance patients who needs to avail cashless facility forinpatient treatment needs to contact ACCESS with the followingdocuments.* Photocopy of the Health Card* Photocopy of patients ID Proof (Voter's Card, PAN card, Driving License, Passport)

* Photocopy of Employee ID Card in case of Corporate Insurance* Outside Hospital Reports if any

Timings : Monday to Saturday 8.00 am -- 8.00 pmContact Number : 0416 - 2283604/ 6193Email : [email protected]

ALPHA CLINIC

(1) Any private patient who wants to be seen quickly canopt for this facility.

(2) You can request your consultant that you be seenin ALPHA Clinic.Call the ALPHA Clinic reception and requestfor an appointment to be seen by a particular consultant.(Ph.No. 0416- 2282299).

(3) You may request for a particular consultant to seeyou. However, if he/ she is busy, he/ she has a right todecline. The Patient Service Manager can help you finda suitable doctor for consultation in his/ her absence.

(4) If your consultant is happy to see you in ALPHA Clinicon a non OP day, you can be seen in ALPHA Clinic bypaying the difference in consultation fees.

(5) Consultation fee for first visit is Rs.1,385/- (includingfree second visit within a week and medical report ).

(6) Consultation fee for a repeat visit within 3 months isRs.290/- per visit.

(7) Consultation fee for a repeat visit after 3 months isRs.1,155/-.

(8) We encourage use of CHRIS card/ credit / debit cardsas ALPHA Clinic is run on a cashless format.

(9) You can do a Master Health check up in ALPHAClinic.The charges for such a check up is available withthe Patient Service Manager in ALPHA Clinic.

29 30East or West, 'Immunization' is the bestMost diarrhoeas do not need antibiotics

(10) Advance booking is not allowed in ALPHA Clinic.Appointments are done one day in advance.

(11) Same day booking can be done through the PatientService Manager if a consulting slot and the consultant isavailable.

(12) If the consultant does not see you, your cash willbe refunded as per CMC policy.

(13) Your appointment slot will be open for 3 hourspending payment. If payment has not been made within3 hours, the appointment slot will be cancelledautomatically.

(14) For problem / query you can contact the PatientService Manager in ALPHA Clinic, Ph: 0416 -2282299.

EMERGENCIES

(A) Accident & Emergency Medicine

The Accident & Emergency Department is open 24hours for acutely ill patients who arrive at CMC afterregular clinic hours needing immediate care. The triagenurse will assess the patient and issue permission slipfor registration. ALL PATIENTS MUST REGISTER AT THECASUALTY COUNTER PAYING Rs.240/-.

Counters are available to pay for emergencyinvestigations and drugs at the Emergency Department.

(B) Paediatric Casualty

The Paediatric Casualty department in the ISSCCis open 24 hours and treats children who are brought afterregular clinic hours and requiring immediate care.THEY SHOULD REGISTER AT THE CASUALTY COUNTEROR COUNTER NO.15 in ISSCC Building paying Rs.240/-after getting permission slip from Paediatric Casualty.

Counter No.15 in ISSCC is open for registration upto 12.00midnight. Thereafter registration can be made at thecounter No.3 next to the Accident & Emergency Depart-ment.

(C) CHEST PAIN UNITPatients with chest pain should go directly to this

Unit, situated at the entrance of the main campus.

ESTIMATION OF COST

If you would like to know the approximate cost ofyour treatment write directly to the Head of the concerneddepartment or unit. It is advisable to estimate your totalcost before coming here. The expenses will possiblyinclude charges for such items as registration, revisits,tests, investigations, medicine, diet, theatre,anaesthesia,blood, oxygen, bed and nursing, radiation therapy, phys-iotherapy and occupational therapy, whenever these areadvised by the doctor.

Your total cost will depend on the choices youmake, whether you wish to be seen as a general patientor a private patient; whether you choose a private,semi-private or general bed as an in-patient.

Patients who require open-heart surgery,kidney transplant, dialysis and other highly specializedprocedures, should obtain an estimated cost ofsuch procedures from their doctors beforearriving at Vellore. Such patients should generate fundsfrom their own contacts. However, some economicallybackward patients have been able to collect moneyfrom sources like Prime Minister’s relief fund, ChiefMinister’s relief fund, various charity organizations andappeals in news-papers for expensive treatment.

31 32Leprosy is curable Unnecessary injections will not cure you

Another important factor that will affect thetotal cost is the length of admission which is determinedby your illness and the subsequent treatment. Thoughdoctors will give you information as to the approximateduration of hospitalization, it is sometimes difficult to givean accurate estimation as it will, depend primarily onyour condition, the number of investigations andconsultations required before treatment and how well yourespond to the treatment given.

Apart from the above, there will be other costsincurred such as boarding and lodging. It is wise to budgetfor all the above and to provide for sufficient reserve. Itis important to keep in mind that specialized treatment isexpensive and takes time.

REFERRALS

If you are referred to another department foropinion/treatment, the option is available to you to be seeneither as a General or Private patient. If you chooseto be a General patient and the clinic you are referred tois on the same day, contact the MRO of that clinic for anappointment.

However, if the clinic you are referred to is onanother day, you have to pay Rs.85/- for a General patientat payment counters showing the referral slip. If you donot show the referral slip your chart will be sent to yourprevious clinic.

To see a consultant get an appointment by making apayment of Rs.580/- at Silver Gate (Private Patient Facility)Room No.600. Monday - Saturday between 1.00 pm to6.00 p.m.

SAFETY OF YOUR REGISTRATION CARD

The registration card (CHRIS card) issued to youis an important document. Please retain it carefully. Toobtain a duplicate registration number card contactG-31/G-32 (Supervisor counter) in the ground floor ofISSCC building. Your patient number card / CHRIS cardis mandatory. Do not register for a new card as thisis expensive and time consuming for you and us.

OUT-PATIENT CLINICS

On reaching the appropriate out-patient clinic,submit the appointment slip to the MRO, please be seatedin the waiting hall. When your medical chart reaches theclinic, the MRO in the hall will call your name. Onproducing the payment slip which you had obtained duringregistration, the MRO will send your chart to one of thedoctors. If you have registered as a Private patient, yourchart will go to a consultant or his/ her approved assistant.Your name will be called out when your turn comes andyou will be seen by the doctor. Report to MRO accordingto your reporting time.

When you meet with your doctor feel free to discussall your health problems with him/her, giving all relevantinformation about your sickness and follow the advicegiven.

If the doctor decides to have some clinical testsdone, such as examination of blood, urine, stool etc., youwill be issued the required forms. The steps to befollowed are described below under the heading “Testsand Investigations”.

If the doctor decides to put you on treatment, youwill be given prescription slips for purchase ofmedicine/ injections and/ or treatment procedures.Steps to be followed are given below.


If the doctor decides to admit you as an inpatient,he/she will give you an admission order. The steps to befollowed then are given below.

If the doctor decides on any other course of action,he/she will explain the details to you.

PAYMENT FOR TESTS & INVESTIGATIONS

After obtaining the lab requisition master slip from thedoctor, proceed for the payment and then for the ap-propriate tests/ investigations.

Investigation payments can be made at all paymentcounters (except pharmacy counters) in the ground floorof the OPD building and ISSCC from 6.30 am to 8.30 pm.You can pay for the next days investigations in the eveningitself. In the OPD block, each floor has a payment counter.

Company patients

Patients paying Regular and Private rates and creditpatients can make payments for investigations at ACCESSAdjacent to the Silver Gate. When ACCESS is closedpayment can be made at the counters on the ground floorof the ISSCC building. Blood test can be done at thelaboratory in PCF (101).

BLOOD (Location : G-20)

Counter No.G20 which is located in the Groundfloor of OPD is open from 6.00 a.m. to 8.00 p.m. on Mondayto Friday and on Saturdays from 6.00 a.m. to 6.00 p.m.

URINE / STOOL / SPUTUM (Location G-21)Counter No.G21 is open from 7.00 a.m. to 8.00 p.m.. fromMonday to Friday. On Saturdays from 7.00 a.m to 6.00p.m. Kindly read and follow the specific instruction beforegiving urine and sputum samples.

24 HOUR URINE and other routine Biochemistry samples(Location : G-21A)

Collect bottles from No.G21A in the ground floor ofthe O.P. building. After collecting the specimen return it tothe same place.

Timings : 8.00 a.m. - 4.00 p.m.Saturday : 8.00 a.m. - 12.00 noon

X-RAYS (Location : G-11)

After payment, X-rays are taken in the same OPDground floor (G-11).

CT SCAN, MRI (Location:Radiology Dept, Main Building)

After payment get appointment at G-11A in the OPDbuilding and report at instructed time.

ECG (Location: G-51)

- After payment you will get an appointment for theprocedure to be done. Report as instructed on time.For Treadmill & Holter contact 623 andEchocardiograms contact the Cardiology Office on theground floor of the Main building.

E.E.G., E.M.G.(Location : New lab near N2 ward main building) :

- After payment you will get an appointment for theprocedure to be done. Report as per appointment.

Gastroenterology tests(location : Second floor of OT building)

After payment, proceed to Endoscopy room on the secondfloor of the Occupational Therapy Department to fix up anappointment for the prescribed tests.

Nuclear Medicine :

PET-CT Scan (Location : Adjacent to PCF, OP Block)

- After payment proceed to Nuclear Medicine Departmenton the first floor, opp. B ward, in the main building andreport to PCF where the test is to be done.

Pulmonary Function : (Location : ISSCC Seventh floorlift no.2)

a. Pulmonary Function Studies(Spirometry, Lung volumes, Diffusing capacity,Bronchoprovocation, Allergen skin testing, sputuminduction, Rhinomanometry, 6. min walk test.)

b. Special procedures:- Fibreoptic Bronchoscopy,

Pleural Biopsy, Polysomnography and other studies.

- Make payment at payment counter

- Fix appointment at Pulmonary Function Lab

- Report to the area where the test is to be done(as per instruction provided).

For conducting certain tests like cardiac catheterizationangiocardiography, bronchoscopy, arthogram etc., and forcollecting samples for certain biopsy tests, the patient hasto be admitted. The concerned doctor will give admissionslips in such cases.

MEDICINES AND INJECTIONS

If the doctor thinks that you need certain medicines,he will give you signed prescription forms. Take them tothe Pharmacy payment counters for pricing and payment.These counters function from 8.00 am to 7.30 pm. The OPDPharmacy dispensing counter will issue medicines only forthe out patients. Prescriptions of inpatients will not beprocessed at this counter.

If you need an injection take the procedure formgiven to you by your doctor and proceed to the 24 hourinjection room, which is next to the post office, afterpayment.

If you are claiming reimbursement, remember to have yourreceipt endorsed by the pharmacist.

It is safe to buy medicines from the hospitalpharmacy to ensure quality and authenticity, correctdosage and strength of the drug. The Pharmacist willexplain how to take the medication.

IMMUNIZATION FOR CHILDREN (Location : ISSCC No.450)

Children may be taken to the Immunization and WellBaby Clinic in the ISSCC straight away for immunization.

After weight and temperature recording, the doctorwill examine the child and give a prescription for immunizingyour child. There is no need for OP registration for this.

MINOR SURGERY DRESSINGS (location : OP buildingG-43)

If you require minor surgical procedure or dressings,you will be given a prescription for the same, specifyingthe charges for the treatment. Pay the amount at thepayment counter after which proceed to the O.P.Surgerydressing room (G-43) in the ground floor of the OP building..

35 36AIDS is not transmitted by casual contacts like shaking hands Eat right and live long

OTHER TREATMENT

For all other treatment you will be given referral slips whichshould be taken to the concerned doctors/ units. Youwill be registered and given instructions to follow.

DAY CARE FACILITY

For the convenience of out-patients while theyundergo specific time-consuming investigation/procedures, aday care facility has been established at A Block / O4 East,where patients can avail a bed and hospital diet, onpayment. This facility will be available only during the periodof the actual investigation/procedure done during the dayi.e. between 7.00 a.m. to 7.00 a.m the following day. Patientscan make a request to the doctor who will make necessaryarrangements.

The charge for the day-care facility is Rs.4,250/- forA Block and Rs.1,800/- for O Block. These charges andthe fee for the investigation/procedure should be paid andreservation made before 3.00 p.m. the previous day.The medical chart of the patient will be sent to the wardautomatically.

BIRTH CERTIFICATE(Location : M.S.Office 3 main building)

To obtain birth certificate, death certificate, recentcorrections, Insurance contact the Medical Superintendent’soffice (No.3) in the main building ground floor. A formhas to be filled in and a fee of Rs.100/- for Birth Certificatehas to be paid at the payment counter in the Mainbuilding. The birth certificate can be collected in personor by post by paying Rs.150/-.

MEDICAL REPORTS

To get a medical report, please request the doctorat the time of your final visit. He will give you a voucherfor payment and make necessary arrangements for themedical report or guide you to the person who may beresponsible to arrange this. After making the necessarypayment, the receipt may be submitted to the secretaryin the concerned department along with a self-addressedstamped envelope. The medical report will be posted toyou later. If the report is ready before you leave youmay be able to take it with you. Please write your hospitalnumber and department when you correspond, in caseyou have not received your medical report.

IN-PATIENT SERVICES

ADMISSIONSAll admissions are made only on the advice of the doctors.If the doctor feels you require admission he/she will giveyou an admission slip which indicates the amount you willhave to pay in advance. The admission procedure variesslightly depending upon whether the patient seeksadmission in general ward or private ward.

All clinical departments have wards attached to them.All these wards have few semi-private rooms. At the timeof admission patient must indicate their preference forgeneral, private or semi-private room.

GENERAL WARD ADMISSIONS

i) After making the necessary payment you will have totake the admission slip to the ward and show it to the wardsister who will confirm your admission.


Breast feeding is best for your baby 39 AIDS is not transmitted by casual contacts like shaking hands 40

PRIVATE WARD ADMISSIONSi) The private wards are A Block, 'O' block.ii) Take your admission slip to the CBMO, No.619 on theground floor of the main building where your admission willbe confirmed after payment.iii) At this office you will be allotted your bed as and whenyour turn comes. This is because there is a demand forprivate rooms and a waiting period of a few days or evenweeks may become necessary. You are expected to keepchecking with this office periodically.iv) When your turn comes, your admission order slip willbe endorsed. You should take this slip to the concernedward where the necessary files will be prepared and youwill be admitted.

MATERNITY PATIENT ADMISSIONS

i) Maternity patients in labour can go straight to thelabour room in the ISSCC.

ii) They need not wait to complete admission formalities.

AT THE TIME OF ADMISSION PATIENTS MUST KEEP INMIND THAT :1. All admissions are made only on the advice of the

doctors and not at the request of patients.

2. Routine admissions are made between 8.00 a.m. and4.00 p.m.

3. Emergency admissions are made at all times.

4. General, semi-private and private beds/rooms areavailable at varying costs. For details of room/bed

charges refer to page 45. It is important to note thatthe charge is only for the room/bed and does not includeother costs which will depend on the type of bed facilityavailable i.e. private, semi-private or general.

5. If you are claiming reimbursement of your bills, pleasecontact CARE Section (106) at the time of admission.

NURSING SERVICES

When you are at CMC as an in-patient, yourrequirements will be looked after by the Nursing Services.They will carry out the treatment planned by your doctors,make arrange ments for your tests/investigations and giveconstant feed back to your doctor about your progess.They will look after your convenience and comfort as apatient. You are free to contact your ward sister and seekher advice/ assistance in all matters concerning yourinpatient needs.

DHOBIES AND BARBERS

Authorised dhobies and barbers can be engagedfor their services on payment. The ward sister will provideyou information on this.

ATTENDANTS

It is compulsory to bring one lady attendant to stay

in the ward with the patient. In private rooms a campcot is available for the attendant.

If a private patient does not bring a lady attendantbut is in need of one he should approach the wardsister through whom an ayah can be arranged at a nominalcost. Male attendants are permitted only during visitinghours and meal times. Patients should obtainpasses(2) from the ward sister for attendants and relativesbringing food. It should be returned to thesister-incharge on discharge. Only a lady attendantis allowed to stay with the patient during the

night.

SPIRITUAL & PASTORAL CARE :

Spiritual and pastoral care are offered to all patientsand their families by the Chaplaincy Department. It is locatedin the ground floor of the main building near the Chapel.The telephone number is 0416-2282016. For further infor-mation on Chaplaincy, see page 67.

CHAPLAINCY LIBRARY

The Chaplaincy Department runs a library which is

functioning in the Heritage Center located near the main

entrance to the hospital. A wide range of reading materials,

religious books and magazines are available for reading. This

library is open from 8:00 am to 4.00 pm.

PROCURING MEDICINE FOR PATIENTSGeneral Ward Patients :

1) The medicines your doctor prescribes will be written ona prescription which will be given to you.

2) You should take the prescription to the appropriatepharmacy counter (location and timings of the pharmacycounters are listed on pages 72-75 for payment.)

3) After payment collect your medicines from thepharmacy.

SUPPORT SERVICES FOR INPATIENTSDIET

CMC has a Department of Dietetics which servesvegetarian, non-vegetarian,western and modified dietappropriate for health condition of patients at thebedside of patients at meal times. Food for the attendantof the patient also can be had from the dietary.Nutritious food is prepared and served under strictstandards of hygiene using modern equipment and fullycompetent staff.

It is not advisable to give the patient food purchasedfrom outside since the method of preparation and theenvironment in which it is prepared, may not be clean andhygienic.

However, cooking in the wards is strictly prohibited.

Meal Timings

For patients in wards

Breakfast - 7.00 to 7.30 a.m.

Lunch - 12.30 to 1.00 p.m.

Tea/refreshments - 3.00 to 4.00 p.m.

Dinner - 6.30 to 7.30 p.m.

Diet General Ward Private Ward

Veg & Non-Veg 170.00 245.00

Alcoholism kills you and your family 42Eat right and live long 41

IN-PATIENT BED RATES PER DAY w.e.f 4/1/2016

Rs. P

General Ward 720.00

Semi-Private room in General Ward 840.00

4-bed with attached bath 900.00



Double Room with AC (G7 South) 2860.00

Single Bed Room (Non A.C) 2500.00

Single Room M/O Block 3500.00

Single Bed Room (A.C) 4000.00

Single Bed Corner Room 6000.00

Deluxe Bed Room 7000.00

Private Double Room (A/C) 4000.00

Private Single Room (A/C) 6000.00

Private Delux Room (A/C) 11000.00

CCU 5250.00

Intensive Care Unit - K.N.Ward Bed 5250.00

Intensive Care Unit - N Ward 5250.00

Intensive Care Unit - Medical 5250.00

Surgical I.C.U. 5250.00

Keeping the body in the mortuary C R P

charges/Day 5880 5880 5880

Preservation of body 2285 3655 4570

These rates are revised periodically. Rates applicable at the

time of admission.

43 44Alcoholism kills you and your family

Private Ward Patients :

All medicines will be automatically procured by the

nurses and the cost added to the hospital bill.

INFORMATION REGARDING PATIENT’S PROGRESS

The patient and relatives should feel free to contact

their doctor for information concerning the patient’s progress.

VISITING HOURS

Week days - 4.30 p.m. to 6.00 p.m.

Week ends - Saturdays 3.30 p.m. to 6.00 p.m.

Sundays 10.00 a.m. to 11.30 a.m.

3.30 p.m. to 6.30 p.m.

Alcoholism kills you and your family

CHARGES AND SETTLEMENT OF BILLS

At the time of admission patients usually pay an

advance. After admission weekly bills are presented to all

in-patients on every Monday evening. If you do not receive

a weekly bill contact the ward sister or ward clerk. These

bills should be settled on a weekly basis within 48 hours.

A final bill will be presented on the day of discharge which

should be paid before the patient vacates the room/bed.

The final bill includes special procedures, major

interventions etc. You can settle bills through cash, demand

drafts (D.D) or credit / debit / CHRIS cards.

If you are claiming reimbursement, proceed to

Reimbursement Section on the first floor of the main building

room No.105 A located in the Billing section.1. Please check and verify the details and the total

amount to be paid.

2. Please ensure that the receipt shows the correctamount paid.

3. If possible, please tender exact amount to be paid.

4. For further clarification regarding your in-patient bills,please contact the sister-in-charge of your ward whowill be able to help you.

5. ORIGINAL CASH RECEIPT IS AN IMPORTANTDOCUMENT. KEEP IT SAFE. Handover the originalsto CARE section only. For all the others givephotocopies.

6. All D.Ds, cheques should be drawn in favour of "CMCVellore Association" and all correspondence regardingbilling should only be addressed to the "Treasurer,CMC, Ida Scudder Road, Vellore Dist - 632004,Tamilnadu".

45 46Alcoholism kills you and your family AIDS is not transmitted by casual contacts like shaking hands

CREDIT BILLING AND REIMBURSEMENTI. CREDIT AUTHORISATION1. ACCESS (603) (Access to Corporate Cashless Entry and

Services) has been started exclusively for credit billed (i.e.,company referred, insured and deposit) patients. If you area credit billed patient, the first person you would encoun-ter is the friendly receptionist in the ACCESS. TheACCESS staff will decide on the credit eligibility and creditextension of the patient based on the refferal letter from thecompany or appoval letter from the Insurance Companies/Third Party Administrators (TPAs). This credit eligibility /extension is enabled on the system after which the MCTTstaff would print out the needed slips to meet the doctor.If you are an insured patient, the staff at ACCESS gets thePre Authorization form (PAF) filled by the doctor. This is thensent to the Insurance Company / Third Party Administrator(TPA) for Pre Approval. Replies of PAF will be monitored byACCESS from 8.00 a.m to 8.00 p.m . Between 8.00 p.mand 8.00 a.m. replies will be received by CARE section(Room No.106). For those who want to make advancedeposits, they can do so at CARE through Demand Draftsfavouring "CMC Vellore Association", payable at SBI VelloreTown, (Bank Code 1618) or at the cash counter by credit /debit cards or by Electronic funds Transfer (EFT) to ourbank account. For details on our bank account numbersand bank codes please refer section on Banking Services.

2. Before you start to CMC, Vellore, please enquire withyour organisation, whether it has credit facility for yourtreatment at CMC. We have credit facility, only forcompanies listed with us, who have agreed to our termsand conditions, and those companies who settle our billspromptly.

3. If they have, kindly get a letter of credit (LOC) from the CEO of your organisation that they are referring

you to CMC for treatment and that they undertake topay all the bills in full promptly.

4. Once you are a credit billed patient you need not payany amount in the cash counters, for any tests etc.,except non admissable items. Patients/Attendants has tosign on the indoor bill if needed as per the companiesinstruction.

5. It is the responsibility of the CARE section to despatchthe bills and get them settled.

6. Patients who require major neurological procedures,cardiothoracic surgery, bone-marrow or kidneytransplantation may need to pay the estimated amountas advance.

7. Payment of bills by companies will be carefullymonitored. Credit facility will be discontinued for thosecompanies that are irregular in payment.

8. CARE Section functions 24 hours. So you can getassistance for credit patients from CARE, during nonoffice hours and from ACCESS (603) during officehours.

9. When a credit billed patient is referred as anoutpatient to Opthalmology Department/Mental HealthCentre/Rehabilitation Institute /Nambikkai Nilayam he/she should contact ACCESS to get the authorisationletter. With the authorization letter patient should goto the referral centre.

10.Self-deposit patients: Self-paying patients can alsomake deposit as drafts / cheques for outpatienttreatment, and they can avail credit facility againsttheir deposit. This deposit will be their own money.Deposit from organisation, drafts / cheques fromorganisations must have covering letter. All drafts/cheques should favour "CMC Vellore Association"payable at SBI Vellore Town, Code:1618.

11.Patients who pay advance to us, are requested toadvise the ACCESS / CARE section regarding the bills/ further treatment or refund, if any, after discharge /treatment is over.

47 48East or West, 'Immunization' is the best A yearly check up could save your life

II. REIMBURSEMENT CERTIFICATEPhone 0416 2286124

1. Registration for Reimbursement Certificate (hereafterreferred to as RC) can be done only after completingthe treatment for out-patients and discharge fromthe ward for inpatients. CMC has its own RCs for out-patients (Form A) and inpatients (Form B).

2. All payments have to be completed before registeringfor R.C. Please note that if you have received anyconcession in your bills, you can register for R.C,

after paying the reduction amount.

3. The registration fee for RC for out-patient andin-patient treatment will be Rs.355/- and Rs.475/-respectively. Combined RC will be issued on payment

of Rs.685/-. For each bill belonging to one period ofadmission or treatment the fees need to be paid.

4. In-patients are requested to submit a photo copy ofDischarge Summary in order to hasten the despatchof RC.

5. Out patients are requested to submit photo copy ofMedical Report / Diagnosis to be written in theinvestigation report in order to hasten the despatchof RC.

6. Once a registration is made we will not be ableto accept anymore transaction for inclusion in thesame registration. However, you may make a newregistration with extra fees, or you may submit italong with future receipts.

7. If you need RC in your own institution’s forms,please submit the blank forms to us, at the time

of registration for RC and not later.

49 50Protect your child from fatal diseases : Immunize him/herToday's Prevention is Tommorrow's Health

8. Patients who need RC in their employer's officialforms, if any, after issuing it in our forms, would berequired to pay an additional sum of Rs. 140/- forthe same.

9. Ensure that you receive the receipt for registrationwith your registration number. If you would like tocontact us regarding RC later on, please quote thisnumber, along with your Hospital Number.

10. We will provide a summary of your bills, with detailedbreak-up of items, drug details and consolidated cashreceipt. Detailed break up of items are available inweekly bills for inpatients.

11. Company patients with credit facility can register forreimbursement certificate, after the settlement of billsby the company.

12. Medicines which are bought from other thanCMC pharmacy cannot be included in RC. Howeverthese receipts can be attested by the treating doctorif found genuine, and claimed directly from yourinstitution. These can be submitted to us along withCMC receipts and bills, for signature. But in case,you need a separate reimbursement certificate, foroutside purchase alone, you need to pay extra fees.

13. We strive to despatch Reimbursement Certificate toyou within 7 working days under ordinarycircumstances.

14. In case you were not able to register for Reimburse-ment Certificate when you were at Vellore, you maysend all documents (items 3 to 5) alongwith the feesas Demand Draft favouring "CMC Vellore Association",payble at SBI Vellore Town, Code :1618 and acovering letter addressed to the Accounts Officer,CARE Section, Accounts Department, CMC Hospital,Ida Scudder Road, Vellore - 632 004.

15. Patients are requested to keep original receipts andDischarge bill safely for their future reference ifneeded by their office.

16. With the RC (A or B), you shall also receive, aconsolidated cash receipt, a consolidated bill, anddrugs list, indicating names of medicines.

17. You are advised to keep photo copies of all paperssubmitted to us.

18. Please provide accurate and full address in capitalletters. We send reimbursement certificate byregistered post.

19. Completed RC will be handed over to patient /representative if advised so, on production ofregistration acknowledgement slip only. But if no onereceives it, it shall be sent by registered post.

20. Insurance patients are asked to contact M.S Officewith claim form for R.C.

III. HEALTH INSURANCEPhone 0416 - 2283604 / 2286193 / 2282593

The Health Insurance is a scheme which is verypopular in the western countries, and slowly picking upin our country too. Basically, it is transferring your healthrisk to a health insurance company by paying a smallpremium. The following general insurance companies,namely, National Insurance, Oriental Insurance, UnitedIndia Insurance and New India Assurance have tied upwith many Third Party Administrators (TPAs) to administerand manage the health needs of their clients.

The following 29, TPAs have signed up agreement withCMC, Vellore :1. Vidal Healthcare TPA Pvt. Ltd.,2. United Healthcare India (Pvt) Ltd.,3. Paramount Health Services (TPA) Pvt. Ltd.,

4. Family Health Plan Limited5. Medicare TPA Services (I) Pvt. Ltd,6. Medi Assist India Pvt. Ltd., Bangalore7. Heritage Health Services TPA Pvt. Ltd.8. Good Health Plan Limited., Hyderabad9. Park Mediclaim Consultants Pvt. Ltd., New Delhi10. MD India Health Care Services Pvt. Ltd.11. Dedicated Health Care12. Vipul MedCorp Pvt. Ltd.13 Med Save Health Care TPA Ltd.14. Alankit Healthcare TPA Ltd.15. MD India Health Care (T.N Govt Employees Health Insurance).16. Genins India TPA Ltd (only for Kolkata Police)17. MD India Retired Staff Scheme (TN. Govt.)Direct Insurance Companies

18. Bajaj Allianz General Insurance Co. Ltd.19. Star Health Insurance and Allied Insurance Co. Ltd.20. Cholamandalam MS General Insurance Co.Ltd21. Vanbreda International Insurance company.22. Star Health Insurance Co.Ltd - TANGENHIS.23. Future Generali India Insurance Co.Ltd.24. IFFCO TOKIO General Insurance Co.Ltd.25. ICICI Lombard General Insurance.26. Religare Health Insurance Co.Ltd.27. HDFC ERGO General Insurance Co.Ltd.28. Reliance General Insurance Co.Ltd.29. Raksha TPA

In case you are in possession of a Health Insurance cardissued by any of the above TPAs, please contact 603ACCESS (8.00 a.m to 8.00 p.m - Monday to Saturday)/CARE (8.00 p.m to 8.00 a.m - Monday to Friday andon Saturday from 8.00 pm to Monday 8.00 a.m), forfurther details. However, if you posses the card of anyother TPA also, you may check with the ACCESS / CAREat the timings mentioned above, since, we are in theprocess of signing agreements with many more TPAs.


However, in this connect ion, you need toremember the following :

i) TPAs or Health Insurance companies do not pay forinadmissible items. So you need to carry cash inorder to pay for these.

ii) They allow only hospitalization and do not pay forinvestigations done and medicines bought as anout-patient. So you should be willing to pay forthese, by yourself. This amount may vary basedon the number and type of investigations.

iii) Either before or immediately after admission, oneneeds to contact ACCESS. The staff at ACCESSthen gets the Pre Authorisation form (PAF) filled bythe treating doctor. This will be faxed or emailedby ACCESS to the TPA which shall in turn give ordeny authorization for hospitalization for you. If wereceive the authorization, you can have the treat-ment on credit upto the final approval amount. Overand above the final approval you need to pay thebalance amount. But if it is denied, you need topay for the treatment. Till the approval is receivedfrom the Insurance company, you will be treated asa cash paying patient.

iv) Please remember to pay for the inadmissible itemsand diet at the time of discharge. Kindly ensurethat you put your signature on the final consolidatedbill before you leave CMC Hospital, Vellore.

v) Please ensure that the actual date of youradmission, date of admission in the pre-authorisationrequest given by CMC doctor and the date ofadmission in the pre-authorisation from your TPA aresame.

vi) If you need any other clarification, please feel freeto walk into ACCESS which is open from 8.00 amto 8.00 pm.

Alcoholism kills you and your familyEat right and live long

vii) In case, the approval is delayed, you are mostwelcome to make payments and claim reimbursementfrom the TPA later on, except MD India, T.N.Govt.

DISCHARGE PROCEDURE

A discharge summary contains all relevant details of tests,treatment and doctor’s advice. You may collect it from thedepartment office before leaving the ward. If you return toC.M.C. for a follow-up examination or treatment, it will behelpful to bring this document with you. This dischargesummary is given to you free of charge. You can alsoarrange for it to be sent by post to you.

OTHER CERTIFICATES

For Medical fitness certificate, emergency certificate andleave certificate contact your doctor before leaving the ward.For travel concession forms contact Medical Superintendent'sOffice - 2. For birth and death certificates contact theMedical Superintendent’s Office. (Room No.3) in the mainbuilding, ground floor.

GENERAL INFORMATION

WHAT TO BRING / NOT TO BRING

Your length of stay at CMC would be considerablyshortened if you remember to bring with you the following:

1. All relevant reports, X-rays, Biopsy Slides, blocks, andprescriptions for drugs, which you might haveobtained from other doctors.

2. Patients requiring surgery and/or blood transfusionsare advised to bring relatives or friends as blooddonors.

3. Patients requiring in-patient care should bring alongone lady attendant to stay in the ward during thenight. Male attendants or relatives are not allowed tostay with the patient in the ward after visiting hours.

53 54

4. For a longer stay you may find it convenient to bringitems such as flask, a tiffin carrier, plates, tumblers,knife, spoons, etc.

5. Patients are advised to bring a lock and key to keeptheir personal belongings safe in the cupboard,cabinet or drawer provided.

6. During the months of (November to February), youmay require light warm clothes.

7. Sheets, blankets, pillow-covers and towels areprovided for inpatients.

8. Bring only essential personal items of clothing andtoilet articles. It is not advisable to bring jewelleryor other expensive articles. For inpatients requiringsurgical procedures, it is the responsibility of therelatives/ attendants to take possession of allvaluable personal belongings. CMC will not take anyresponsibil ity for the loss of personalbelongings of patients.

9. Patients should not bring money (large amounts) inthe form of a draft as they will find if difficult to findan introducer.

10. Children below the age of 12 are not allowed to visitpatients in the wards.

TRANSPORT AND AMBULANCE FACILITIES

1. With prior payment : Arrangements for anambulance to meet critically ill or non-ambulant patientsat Katpadi railway station can be made by writing to theMedical Superintendent, C.M.C./PRO before your visit, bypaying in advance.

2. While at CMC : You can make use of this facilityby making the necessary payments. Kindly contact ourReception staff at the Main Reception.


WHEEL CHAIRS / STRETCHERSThese are available near the ISSCC Building and

at the Main Reception.

FOODThe Good Samaritan Cafeteria attached to the

CMC Annexe serves south Indian and Western food.Room service is also offered to the guests in the CMCAnnexe. Coffee, tea, snack tokens are available inadvance to avoid rush at peak hours. The service hoursare :

Breakfast : 6.45 to 8.45 a.m.Breakfast (Sunday) : 6.45 to 9.30 a.m.Refreshments : 9.00 to 11.30 a.m.Lunch : 12.00 to 1.30 p.m.Tea : 3.00 to 5.30 p.m.Dinner : 7.00 to 8.30 p.m.Dinner (Sunday) : 7.00 to 8.15 p.m.

HOSPITAL HOLIDAYS

Weekly Holidays - Saturday afternoon

- Sunday full day

New Year - January 1

Republic Day - January 26

Good Friday - as per calendar

Independence Day - August 15

Christmas - December 25

WORKING HOURS

Offices: 8.00 a.m. to 4.30 p.m.

A WORD OF CAUTION

There are a few people totally unconnected with CMCposing as guides, doctors and volunteers. Please do notbe misled by these touts and brokers who mayapproach you with a promise of getting appointments,blood, bed, special care by doctors. etc., in exchangefor money.

Please note :

1. For any requirement of blood the officer in charge atthe Blood Bank should be contacted.

2. All cash is to be remitted only at the cash countersand not to any individual.

3. Doctors will attend on you only in the outpatient clinicand departmental offices and in the wards

4. All staff have identity badges. Please ask to see themif you have a doubt.

5. Tipping staff in cash or kind is strictly prohibited.

6. C.M.C. does not have any branch office in anypart of India and does not work through theassistance of any agent.

If you face any sort of problem and need anyclarification or assistance, please contact the staffof the Public Relations Office who are happy to doall they can to help you.

ASSISTANCE PROVIDED BY THE PUBLICRELATIONS DEPARTMENT

This department, central ly located at themain entrance of CMC, provides general information,publications about the Institution, guidance, assistanceand subsidized accommodation for very poor patients.During your stay at CMC there may be instances whenyou face various problems for which you requireassistance. In all such situations you are requested tofeel free to meet the Public Relations Officer who will helpyou.

Main Reception

This is situated at the entrance and providesassistance 24 hours. The staff at the reception will helpyou locate inpatients, and guide you to variousdepartments. The Official Guide to CMC is availablehere.

Information about CMC Main Campus

Patients / relatives / visitors wanting to know moreabout the Institution, its objectives, values, what it standsfor, programmes, departments, historical background andpublications are welcome to meet the P.R.O. Forindividuals and small groups who are genuinelyinterested in CMC and its work, arrangements can bemade for them to have a tour of the campus, with priorappointments.

Friends of CMC Vellore

Friends of CMC Vellore is a network of benevolentpeople, interested in the work of CMC. Visitors, patientsand relatives are welcome to join the FOV organization.Membership is free. Just fill in the form on the last pageof this book and give to the Development Office or any

Leprosy is curable 57 Eat right and live long 58

of the Reception Counters. We will put you on our mailinglist and send you our newsletter, featuring new develop-ments and opportunities for sharing in our charitableprojects. The Friends group is a source of encouragementand support. The FOV membership does not entail anyspecial privileges or concessions for patients or relatives.But by becoming a friend, we hope, you will support andpromote our work among the poor and the marginalized.

Donations

Those who are committed to the cause ofthe Institution and would like to support it by making adonation in cash or kind are requested to enquire fordetails from the department. For further information onthis see page 70.

Suggestions

When you feel you have a valuable suggestionpertaining to any area of the Institution which couldimprove our working system, kindly meet the P.R.O. withsuch suggestions. Your suggestions will be forwardedto the appropriate department and if found feasible, willbe implemented. We need your suggestions to help usserve you better.

Lost and Found articles

While patients are asked not to bring costlyarticles, in the event of losing any items, they arerequested to check at the Public Relations Department.On the contrary if patients/attendants happen to find acostly article, they are requested to bring it to the PublicRelations Officer who will try to locate the owner.

ACCOMMODATION

The CMC Annexe in Sathuvachari, providesaccommodation for patients and relatives who might haveto stay here for a long time. All rooms are double bedded

59 60Expensive Food is not necessarily the most nutritious Breast feeding is best for your baby

with attached bath. Hot water is supplied on request.There is heavy demand for this facility in order to besure of your accommodation, write, preferably 6 weeksin advance to the Manager, CMC. Annexe, C.M.C.(Towncampus),Vellore - 632 004, stating when (specify date)it is required. If accommodation is available intimationwill be sent to you through a confirmation card. Thereis a common kitchen situated on the first floor of theAnnexe. No stoves are allowed in the room.Phone : 0416 - 2253946 / 2255736

For very poor patients subsidized accommodation isprovided by CMC in the Chatram situated just outsidethe eastern wall of the town campus. For furtherinformation contact the Public Relations Department.

PATIENT'S RIGHTS AND RESPONSIBILITIES

Rights of Patients:

(1) Be treated with dignity, respect, consideration of theirindividual values and belief and privacy duringexamination, procedures and treatment.

(2) Be protected from physical abuse or neglect.

(3) Refuse treatment.

(4) Confidentiality of all records and communications, to theextent provided by law.

(5) Participate in decisions about their care and provideinformed consent.

(6) Be informed of the estimated costs of proposedtreatment.

(7) Access to information contained in the Medical Recordin the form of a Medical Report / Discharge Summary.

(8) Voice their concerns and complaints with the PatientAdvocacy Cell of the Medical Superintendents Office.(Ph.: 0416-2282077).

(9) Have the appropriate family member eligible to all theabove rights, in case the patient is unable to meaningfullyparticipate in his / her care.

(10) To seek an additional opinion regarding clinical care.

Responsibilities of Patients:(1) Provide accurate and complete information about their

health condition.

(2) Follow the treatment plan recommended by the treatingDoctor.

(3) Accept responsibility for their actions if they refusetreatment.

(4) Preserve and produce all the records of their illness.

(5) Accept responsibility for the safekeeping of their valuablesand possessions.

(6) Abide by the rules and regulations of the hospital includ-ing the “No-tobacco Campus Policy”.

(7) Be considerate of the rights of other patients and CMCpersonnel by assisting with the control of noise, cleanli-ness and number of visitors.

(8) Respect the property of others and that of CMC.

(9) Provide honest information concerning their ability to payfor services and pay bills in time if they have agreed todo so.

(10) Provide useful feedback about services and policies.

(11) Treat all healthcare workers with respect.

(12) Abide by all applicable National, State and Local laws.

PUBLIC UTILITY SERVICES FOR PATIENTS/ATTENDANTSPostal Service

The Sub Post Office, situated in the main campusprovides regular postal services and handles all transactions.

It has the following facilities :

On Full OnWorking days Saturdays

1. References and enquiriesand Postage Stamps sold 10 am to 6 pm 10 am to 6 pm

2. Registration, Parcels,Money Orders 10 am to 4 pm 10 am to 4 pmand Insurance

Indian Postal Orders issued

3. Savings Bank and 10 am to 3 pm 10 am to 1 pmCertificates

4. Coin Box 10 am to 6 pm (On working days only)

5. Speed Service 10.00 a.m. - 5.00 p.m (On all working days)

Value Payable parcel booking service is available in deliverypost offices only i.e. at Vellore Fort Post Office.

Incoming Letters and Telegrams

All forms of communication addressed to patients arepassed on promptly.

a) For in-patients: Letters received by ordinary post aredelivered at the bedside by the ward staff.Registeredletters, money orders and telegrams are delivered by thepostman by the bedside.

b) For all others: Those names that are not in the currentinpatient list, letters and telegrams will be sent to theMedical Records Department, where every effort will be

Protect your child from fatal diseases : Immunize him / her 61 Blood donation is not dangerous to your health 62

made to trace the addresses. If this is not possible, thearticle will be redirected to the known address, orreturned to the sender or to the Post Office. However, onmany occasions it becomes extremely difficult or evenimpossible to identify the persons, due to inadequatename and address. Therefore, in your own interest pleasegive your correct and detailed address to all thosewho may wish to contact you.

i) If you are admitted as an in-patient, please give your nameas entered in the CMC records, your registration num-ber, ward identification, and bed number.

ii) If you are staying in the CMC Annexe, the words “CMCAnnexe” and your room number should be given in theaddress.

iii) If you are an out-patient, please give your localresidential address and receive your communications

there. However, if you wish, you can arrange to receiveyour communication, care of the Public Relations Office.The address is “C/o Public Relations Officer, C.M.C. (towncampus), Vellore-632 004”, Tamilnadu. Letters receivedat this address will be retained in the Public RelationsOffice and it will be your responsibility to collect yourcommunications from this office.

TELEPHONES

1) Incoming telephone calls for in-patients are connectedto the phone nearest to the patient’s bed.

2) All other patients/relatives/visitors are requested tocontact the Sub Post Office for S.T.D./local calls.

3) To contact any particular extension number you may dialthe same prefixing 228 to it.

Most diarrhoeas do not need antibiotics 63 East or West, 'Immunization' is the best 64

DID (Direct Inward Dialing) facility

Through this facility the Main Hospital, CollegeCampus and the Schell Hospital can be directlyaccessed by dialing 228 followed by the extensionnumber Those who do not know the extensionnumber can dial 2282400 /2282500 / 3072500 /3072400 for operator assistance. The caller will notbe charged, if the extension happens to be busy orthe cal l is unanswered. Some of the importantextensions are given below:

Accident & Emergency Medicine Services - 3111

Annexe (Hospital) - 2007

Blood Bank - 2538/ 2566

Main Reception - 2040 / 2629

OPD Reception - 2865

ISSCC - 3220

ACCESS - 3604

Chaplaincy - 2016

Ophthalmology Department - 1201

Medical Records - 2558

Mental Health Centre - 4485

Public Relations Office - 2014/ 3542

Rehabilitation - 5231

Transport Department - 2022/ 3573

Well Baby Clinic - 3214

BANKING SERVICESBranches of various nationalised banks are located on IdaScudder Road opposite to the main campus. They are theCentral Bank of India, State Bank of India (Vellore Town Branch)Code 1618 and the State Bank of Travancore. A branch of theCentral Bank of India operates in the main campus. When youare in CMC you may require additional money which you wouldlike to bring from your home town. Take an uncrossedDemand Draft in favour of your attendant Payable at SBI,Vellore Town or Central Bank of India, Vellore. If the amountexceeds Rs.20,000, your D/D will automatically becomeaccount payee. If you require an introduction to open anaccount for encashing the Demand Draft, kindly contact thePublic Relations Officer. ATM facility is available for SBI andCBI inside the campus.

FOREIGN CURRENCY (Remittance from abroad)

1. ACCOUNT NAME : CHRISTIAN MEDICAL COLLEGE VELLORE ASSOCIATION

2. CURRENT ACCOUNT NUMBER: 32347266812

3. BANK NAME & ADDRESS :STATE BANK OF INDIAVELLORE TOWN BRANCHBRANCH CODE : 1618IDA SCUDDER ROAD, VELLORE-632 004.TAMIL NADU, INDIA

SWIFT NUMBER : SBININBB473SBI FAX NO.0416-2222188SBI TELEPHONE NO.0416-2220770 / 2221538

Please mention the patient's name and Hospital No.MONEY TRANSFER (Within India for Hospital Expenses only)I. FEDERAL BANK1. ACCOUNT NAME : CHRISTIAN MEDICAL COLLEGE VELLORE ASSOCIATION2. Account Name : CHRISTIAN MEDICAL

COLLEGE VELLORE

65Decrease the risk of contacting AIDS : Avoid Promiscuity Protect your child from fatal diseases : Immunize him/her 66

2. ACCOUNT NUMBER : CMC SB a/c : 11920100034111

Please mention the patient's name and hospital No.

II. SBI

1. ACCOUNT NAME : CHRISTIAN MEDICAL COLLEGEVELLORE ASSOCIATION

2. CURRENT ACCOUNT NUMBER : 10404158238

3. BANK NAME & ADDRESS : STATE BANK OF INDIA VELLORE TOWN BRANCH BRANCH CODE : 1618 IDA SCUDDER ROAD, VELLORE-632 004.

TAMIL NADU, INDIA.

IFSC CODE : SBIN0001618 SBI FAX NO.0416-2222188 SBI TELEPHONE NO.0416-2220770 / 2221538


III. ICICI BANK

1. ACCOUNT NAME : CHRISTIAN MEDICAL COLLEGE VELLORE ASSOCIATION

2. SAVINGS ACCOUNT NUMBER : 614305001403

3. BANK NAME & ADDRESS :ICICI BANK LtdVELLORE BRANCHOFFICERS LINE,VELLORE-632 004.TAMIL NADU, INDIA.

ICICI PHONE NUMBER : 0416 - 2221334


IV. CENTRAL BANK OF INDIA1. Hospital Name : CHRISTIAN MEDICAL

COLLEGE & HOSPITAL ASSOCIATION

3. Name of the Bank : CENTRAL BANK OF INDIA4. Branch : Vellore Branch, CODE : 8875. City & Country : Vellore - 632 004, Tamilnadu,

India.6. Account Number : 14651000117. Account Type : CURRENT8. 9 Digit MICR Code: 6320160029. Swift Number : CBININBBMDR10. IFS / RTGS / IBAN I Code : CBIN028088711. Bank Address : Ida Scudder Road,

Vellore - 632 004,Tamil Nadu, India.

12. Bank Telephone No.: + 91 416 2220036+ 91 416 2221440

13. Bank Fax No. : + 91 416 222113614. Bank email : [email protected] mention the particulars of remittance and HospitalNumber.

FOR HOSPITAL EXPENSESDemand Draft (a/c payee)In favour of : Christian Medical College Vellore AssociationPayable at : State Bank of India / Central Bank of India / AnyBank in Vellore.

PERSONAL EXPENSES

DEMAND DRAFT (NOT ACCOUNT PAYEE)In favour of : "Patient's Attendant" payable at State Bank ofIndia / Vellore Town Branch (1618).Smaller amounts upto Rs.20,000/-

Contact PRO for introduction and opening of account.

Timings :On Weekdays 10.00 am to 01.30 pm

02.00 pm to 03.30 pm

Saturdays 10.00 am to 12.30 pm

TICKET BOOKINGSYou can book train tickets at the Passenger ReservationSystem Counter in the Prince Manor Complex next to CMCout gate.Timings : 8.00 a.m to 2.00 p.m

THE CHAPLAINCY

Spiritual and pastoral care are offered to all patientsand their families by Chaplaincy. It is located on the groundfloor of the main hospital building near the Chapel. CMCbelieves that at the heart of all its health care, spiritual healthforms a unity with physical and mental health. Therefore,ministering to the spiritual needs of patients and theirrelatives is seen as an integral part of the healing process.Chaplaincy encourages all staff to demonstrate through theirwork that faith is a necessary component of healing. Thechaplains bear a special responsibility for this aspect ofhealth care. The chaplains try to visit every patient andoffer help, prayer, counselling, etc., according to the need,irrespective of the language and religion. A chaplain canbe called to service at any time either by notifying the wardsister or contact ing the Chaplaincy by phone on0416-2282016. Upon the request of the patient the HolyCommunion will be administered at the patient’s bedside.The Chapel which is located in the centre of thebuilding - immediately inside the front door, is kept openround the clock inviting patients and visitors of all faiths topray and worship at any time and to attend services thatare being held daily at the following timings:

Leprosy is curable 67 AIDS is not transmitted by casual contacts like shaking hands 68

Sunday Worship

Time Language Place Holy Communion

7.30 am Tamil 2nd Sunday

8.00 am Oriya ISSCC 4th Sunday

Chapel

8:30 am Telugu 3rd Sunday

9:00 am Nepali ISSCC 4th Sunday

Chapel

9:30 am Malayalam 2nd Sunday

10.30 am Bengali

11.00 am Khasi ISSCC 1st Sunday

Chapel

11:30 am Hindi 4th Sunday

2:00 pm Naga 4th Sunday

3:00 pm Mizo 4th Sunday

6:30 pm English 1st Sunday

6.00 pm English Scudder Auditorium 1st Sunday

5.00 pm Fellowship in Hindi (Monday)

6.00 pm Fellowship in English (Tuesday)

6.00 pm Fellowship in Telugu (Wednesday)

4.30 pm Anointing Service (Thursday)

6.00 pm Fellowship in Tamil (Thursday)

6.00 pm Fellowship in Bengali (Friday)

Roman Catholic worship is held from Monday to Sunday at

6.00 a.m on the second floor of the ASHA Building.

On Sundays at 4.30 p.m worship is in Malayalam.

69 70Blood donation is not dangerous to your health Most diarrhoeas do not need antibiotics

After Life ServicesCMC's mission constitutes patient care, education andresearch. We aim at compassionate care right from the timea patient arrives at the doorstep of our hospital till the patientand the family leave us. If a patient dies it is our responsibilityto reach out to the bereaved family and help them. The staffof the Public Relations Department will help the bereavedfamily members in all possible ways to cope with their loss andco-ordinate the after life services. They will assist in obtainingall required documents, in cremation, arranging for burial ifneeded or make arrangements for transporting the body home.This service will be made available round the clock andwe request the family to inform the main reception inthe event of death.'BURIAL AND CREMATIONCHRISTIAN BURIAL

The deceased family who wishes to have the burial oftheir loved ones, at the government cemetry may contact theChaplaincy Department for necessary arrangements. Poorchristian patients who are unable to pay for the burial can beburied at the “free” burial ground meant for Christians.

FOR HINDU CREMATION FOR MUSLIM BURIALCare Taker The PriestCremation Ground Mosque, Gandhi Road(Near old Palar Bridge) Vellore 632 004.Vellore

PROCEDURE FOR BODY TO BE TAKEN BY ROAD / BYTRAIN / BY PLANE(1) Bills for hospitalisation should be settled.

(2)To obtain death, embalming, police clearance andundertaker's sealing certificates which are required,contact the ALS staff at the Main Reception.

(3) The ALS staff will help with transport arrangements for thefamily to take the body home.

DONATIONSSome of the patients who are grateful for the care and healingreceived at CMC Vellore make donations to support the workof the College and Hospital. Donations of all sizes arewelcome. Make your cheque or demand draft payable to CMCVellore Association. All donations to CMC are eligible forincome tax exemption, under 80G of the Income Tax Act. Thisallows you to deduct 50% of the donation from your taxableincome, up to 10% of total income for the financial year. Wewill send you a receipt with IT exemption certificate to enableyou to make the claim.

Every day thousands of suffering people come to CMC forhealing. Many of them cannot pay for the treatment that theyneed. CMC tries its best to provide concessional or free careto the poor. But our resources are limited and the need ismuch more. Kind friends enable us to do far more than ispossible from our own funds. Some contribute to buyequipment, others give for the special needs in the unit underwhich they were treated. Many people are keen to supportthe care of very poor patients coming for treatment.

The Person To Person Fund enables us to give small grantsto several patients, requiring inpatient care. The donor willbe sent a report about the particular patient, chosen to benefitfrom the donation given.

The Emergency Fund gives larger grants to people in needof expensive life-saving surgery or medical treatment urgently.

The Centenary Endowment Fund invests contributions anduses the interest to provide up to Rs. 2,00,000/- topatients needing expensive cardiac surgery or other similarhi- tech procedures.

For further information about CMC and to join the Friends ofCMC Vellore network, please see page 77.

Christmas Cheer Fund for gifts to children in the ward,orphans, destitutes, poor and marginalised of Vellore to begiven at Christmas time.

Nursing Service Special Fund used for amenities for nurses, in service training and conferences, books etc.

Scholarships for students in CMC's Allied Health, Nursingand Medical Training Programme.

71 72East or West, 'Immunization' is the best A yearly check up could save your life

A fund that is administered by the Child Health Departmentfor poor patients.

A Special fund for the support of the Low Cost Effective Careunit which provides free medical treatment to the local poor,including outpatient and inpatient care.

A general fund for poor patients who are not able to behelped by any of these other funds.For details of these and other opportunities for giving to CMCplease contact the Public Relations Office, theDevelopment Office, the ward or departmental sister or yourdoctor. Please give the donation either to the Public Rela-tions Office or in the Development Office, and take a receipt.

YOU CAN DONATE MATERIALS IN KIND for adding topatient comfort and convenience in the ward/ waiting halls etc.Items such as electric fans, folding chairs, and such otherutility items, will always be needed. Assistance and adviceregarding this can be had from the Public Relations Office.

USED STAMPS Indian or Foreign (commemoratives only) forour “stamp project for the differently abled”. Poor patientswho are differently abled and require inpatient care for aconsiderable length of time are able to earn some moneyduring their stay from this project. Used stamps are processedby these patients and are finally sold. Further detailsregarding this can be had from the Public Relations Office.

DONATE BLOODCMC depends entirely on patient's relatives and

volunteers for their blood requirements. When you meetyour doctor discuss the blood requirements for yourtreatment or surgery. Your relatives can donate bloodinto the blood bank at any time, even if it is much beforeyour scheduled date of surgery, Blood Bank will creditit in your patient. However, if unexpected emergenciesarise there might be rare instances where Blood Bankmight not be able to provide blood despite yourdonation. However, maximum effort will be made to seethat this does not happen. Most of the time, unless bloodbank is facing an acute shortage of a particular bloodgroup, donations do not have to be group specific. Bloodbank welcomes volunteer donors at any time.

LOCATION AND WORKING HOURS

PHARMACY SERVICES

1. OPD Pharmacy No.G-13: (OP Block, Ground floor) For all outpatients

Monday to Friday - 8.00 a.m. to 8.00 p.m.Saturday - 8.00 a.m. to 6.00 p.m.

2. Express OP Pharmacy, No.G-53, OPD Block, GroundFloor.For all Outpatients (for 1 or 2 items)Monday to Friday - 8.30 a.m to 6.00 p.mSaturday - 8.30 a.m to 4.00 p.m

3. SSHS Pharmacy No.151 (OPD Block, First Floor)

For CMC staff, students, staff dependants, retiredstaff & dependantsMonday to Friday - 8.00 a.m. to 6.00 p.m.Saturday - 8.00 a.m. to 4.00 p.m.

4. Dermatology Pharmacy (No.221) OPD Block, 2nd Floor

For Dermatology patients. Monday to Friday - 8.00 a.m. to 6.00 p.m.

Saturday - 8.00 a.m. to 4.30 p.m.

5. Level III OP Pharmacy, No.350 (OPD Block, 3rd Floor)

For Nephrology, ENT, Surgery, Plastic Surgery andUrology patients.

Monday, Tues, Thurs, Friday - 8.00 am to 7.00 pmWednesday - 8.00 am to 6.00 pmSaturday - 8.00 am to 4.00 pm

6. Ortho Pharmacy, No.B50, OPD Block, Basement

For Ortho, HLRS, Spine, Paediatric Ortho and Geriatric patients Monday to Friday - 8.00 a.m. to 6.00 p.m.

Saturday - 8.00 a.m. to 2.00 p.m.

73AIDS is not transmitted by casual contacts like shaking hands 74Antibiotics are useless unless taken for the full course

7. Casualty Pharmacy (No.650): (Adjacent toAccident & Emergency Department)

For all Casualty patientsAll days including Sundays & holidays - 24 HoursFor PMR patients

Monday to Saturday - 9.00 a.m. to 5.30 p.m.

8. ISSCC General Pharmacy (N0.470) : (ISSCC Building,Ground floor)

For ISSCC Inpatients & Out patients, OG, Child Health,RMU, Development Paed., Paediatric Casualty,Labour Room, Psychiatric Out Patients.

All days including Sundays & holidays - 24 Hours A -Block prescriptions during night (10.00 pm to 8 am)

9. ISSCC Pharmacy (N0.480) : (ISSCC Building, Groundfloor)

For Haematology, Radiotherapy, Medical Oncology,Palliative Care, Paediatric Oncology - Out patientsand L Ward, R Ward and Q5 N ward inpatients.Monday, Wednesday, Thursday -- 8.00 am to 6.30 pmTuesday and Friday -- 8.00 am to 9.00 pmSaturday -- 8.00 am to 1.30 pm

10. ISSCC Theatre Pharmacy : (ISSCC Building,2nd floor)

For ISSCC Operation Theatre and Labour roomPatients.

Monday to Friday -- 7.00 am to 9.00 pmSaturday -- 7.00 am to 11.00 am

11. Main Pharmacy (No.702): (Main building - 1st floor nearN2 ward)

All days including Sundays and Holidays - 24 Hours- All pink Prescriptions from all wards in the Main building.- All (Private)Duplicate Prescriptions from all wards in the Main Building.- For Nephrology Transplant & Dialysis patients.

- Staff Book.

12. S Pharmacy, No.850, Main Building, 2nd Floor, Opp.to Isolation Ward

For I ward, Isolation, C, E, S, H, B Ward, MICU andMHDU patients

Monday to Sunday - 8.00 am to 9.00 pm

13. O Block Pharmacy, Main building, O Block, 5th Floor

For private patients, Chief Minister's Schemepatients, Hospital Free patients of the Main Building

Monday to Friday - 9 am to 5.30 pm

Saturday - 9 am to 1.00 pm

14. Central Drug Returns Area, Main building, O block,3rd Floor

Monday to Sunday - 8.30 am to 6.00 am following day

Drug Returns, Drug Exchange, Discharge Clearance forall inpatients in the Main Builing.

15. OR Pharmacy: Inside the Main Operation Theatre

For operation theatres and Surgical ICU patientsemergency drugs.

Monday to Friday - 7.00 am to 12.00 midnight

Saturday - 9.00 am to 1.00 pm

Sunday - 8.00 am to 9.00 am

16. M Ward Pharmacy (DDA Pharmacy: Main building ,Ground floor.

For the supply of Narcotic Drugs to Wards andDepartments.

Monday to Friday - 8 am to 4.30 pm

Saturday and Sunday - 8 am to 12 noon

75Today's prevention is tommorrow's health A yearly check up could save your life 76

17. Ward Supply Pharmacy: Main building, Ground floor.

For the supply of Ward stock items to all the Wardsand Departments.

Monday to Friday - 8.00 a.m. to 4.30 p.m.

Saturday - 8.00 a.m. to 12 noon.

18. ALPHA Clinic Pharmacy , Old M ward building, GroundFloor.

For all the Alpha Clinic patients and Company paidoutpatients.

Monday to Friday - 9.00 am to 5.30 pm

Saturday - 9.00 am to 1.00 pm

19. A Basement Pharmacy (A block, Basement)

For Drug Returns, Discharge clearance for A Blockpatients.

Monday to Friday - 8.00 am to 6.00 pm

Saturday - 8.00 am to 12.00 noon

20. A Block Pharmacy (A Block, First floor)

For the supply of drugs to A1 - A6 wards and AICU.

Monday to Sunday - 8.00 am to 10.00 pm

21. A9 Pharmacy (A Block, 9th Floor)

For the supply of drugs to A7 to A9 wards & BMTU.

Monday to Saturday -- 8.00 am to 10.00 p.m

Sunday -- 9.00 am to 10.00 p.m

SPOT THE SYMPTOMS

DISEASE SYMPTOMSJaundice : nausea, vomiting, low grade

temperature loss of appetite

Tuberculosis (lung : prolonged cough usually with

expectoration, low grade evening rise

of temperature, loss of appetite,

marked loss of weight.

Typhoid : high fever, malaise, coated tongue

Measles : high temperature, watering eyes, sore

mouth, temperature subsides with

appearance of skin rash.

Mumps : fever, swelling on both sides in front of

the ears, inability to open the mouth.

Diphtheria : high temperature, sore throat, white

patch in throat.

Heart Attack : sudden severe chest pain, profuse

sweating, difficulty in breathing.

occasionally, a mild discomfort in the

chest may be the only symptom of a

mild heart attack.

Diabetes : excessive hunger, excessive thirst,

excessive urination.

Hypertension

(High Blood : unexplained headache, dizziness

Pressure) vertigo

Cancer : an ulcer that does not heal, irregular

bleeding per vagina, painless or

painful swelling of any size; cough which

does not clear up; hoarseness of voice;

difficulty in swallowing; alteration

in bowel habits.

Premature and low-weight babies need immediate medical care 77

Join the Friends Of CMC Vellore

To know more about the activities of CMC and the latestdevelopments.

To care for suffering patients in their time of need.

To share in CMC's work of healing, teaching and researchthrough prayers and financial support.

For further information please contact

Development Office CMC Hospital Vellore 632 004

Email: [email protected]

The following publications are available at the DevelopmentOffice:

1. A DVD showing one day at CMC, entitled Home of aHealing God, produced by a professional team fromAustralia. It is an excellent introduction to CMC.

2. A comprehensive annual report summarizing theimportant aspects of the work of CMC.

3. A brief biography of Dr. Ida Scudder, our Founder, bySheila Smith.

4. Attractive notelet cards showing the CMC Chapel,with envelopes and post cards.

Invitation to join Friends Of CMC Vellore

Please complete this form if you would like to join theFriends Of CMC Vellore network.

Name ……………………………………………….....

Occupation/Organisation ……………………………

Postal Address ……………………………………….

………………………………………………………….

………………………………………………………….

PIN

Country …………………… …….........................…

Email …………………………………………………..

I would like to become a Friend of CMC Vellore

Signature

I am a CMC patient patient’s relative

visitor to CMC well wisher

Preferred language for communication

English Tamil Hindi

I would like to make a donation of Rs. ………..

I want to know about contributing by bank transfer

DEPARTMENT DAY LOCATION CONSULTANT

Anaesthesia Monday to Speciality IFriday Ist Floor : Anaesthesia Consultant(2-4.30 pm) OP Block

Room 6 B & 7 B

Pre Anaesthetic Clinic Mon to Fri Room 360 : Anaesthesia Consultant(8-4.30 pm) Just behindSaturday Chaplaincy(8-2.30pm)

Cardiology I Tuesday OP : George Joseph, MD, DM(Card.), FCSIFriday Building : Viji Samuel Thomson, MD, DM (Card)

(Morning) 120 : Sujith Thomas Chacko, MD, DM (Card): Mithun Jacob Varghese, MD, DM, DNB

(On leave)

Kindly Note: Patients attending Cardiology department can take a card for any consultant. They willhave a preliminary assessment by a doctor following which they will be seen by the Consultant onthe day he / she is available in the OPD along with available preliminary investigation reports.


Cardiology II Monday OP Building : Paul V.George, MD, DM (Card.)Thursday 120 : John Jose E., MD, DM (Card)

: Subhrangshu Dey, MD, DM (Card): Consultant Cardiology

Cardiology III Wednesday OP Building : Oommen George, MD, DMSaturday 120 : Lijo Varghese, MD, DM

: Anoop George Alex, MD, DM (Card)

Heart Failure Clinic Wednesday " : Oommen George, MD, DMSaturday : Lijo Varghese, MD, DM

Cardiology IV Mon / Thurs Alpha Clinic : David Chase, MD, DM (Card), Fellowship in(EP Clinic) (Near M ward) Cardiac EP (Australia)

Tues / Fri " : John Roshan Jacob, MD, DM (Card), CCDS CEPS, Fellowship in Adult EP (Toronto General Hospital Canada), Fellowship in Paediatric EP (Sick Children Hospital Canada)

Tues & Thurs OPD building 120 General OPD

Dental Unit I : Oral & Maxillofacial SurgeryO.P. Block : S. Arun Paul, MDS (On study leave)

Monday 130 : Rabin K.Chacko, MDS, FDS RCPS

Mon & Wed " : Saurabh Kumar, MDS, FOMS

OUT PATIENT SERVICE SCHEDULE

7978

8081


ProsthodonicsWednes O.P Block 130 : Sibu Simon, MDS

Oral Medicine & Radiology Mon & Fri " : J.S.Jesija, MDS, FGD

General Monday " : Christinal D.George, BDS, FGD Dentistry Wednesday & : Gladwin D.Khanapur, BDS, FGD

Friday : Shiny Sheja Reena R., BDS, FGD

Dental Unit II Tues, Thurs & OPD block : General OPD & PCSaturday 130

: Santosh Koshy, MDS: Jagadish Ebenezer, MDS: Soumya SV, MDS: Shini Susan Samuel, MDS: Surya Prakash Sarma, MDS: Daniel Sathiya Sundaram, MDS


Dermatology Mon Morning (New) OPD Block : Renu George, MD Venereology Afternoon (Repeat) 220 & Leprosy, Unit I Wed Morning (New)

Afternoon (Repeat) Friday - Repeat

Mon- Morning (New) " : Lydia Mathew, MD Afternoon (Repeat)Friday Morning (New) Afternoon (Repeat)

Wed- Morning (New) " : Venkatraman, MD Afternoon (Repeat)Friday Morning (New) Afternoon (Repeat)

Mon Morning (New) " : Ankan Gupta, MD Afternoon (Repeat)Wed Morning (New) Afternoon (Repeat)

Hansen's Clinic Monday " : Referral (Multidisciplinary) Clinic (Afternoon)

Genodermatoses Saturday OPD Block : Referral (Multidisciplinary) Clinic Clinic (Morning) 220

Cutaneous Vascular Monthly 1st Friday " : Referral (Multidisciplinary) Clinic Malformation Clinic (Morning)

Epidermolysis Monthly 1st Wed " : Referral (Multidisciplinary) Clinic Bullosa Clinic Afternoon

Psoriasis Arthritis Friday Afternoon " : Referral (Multidisciplinary) Clinic Clinic

Vitiligo Clinic Friday Afternoon " : Referral Clinic

Autoimmune Disease Wednes Afternoon " : Referral Clinic Clinic

Vesiculobullous Wednes Afternoon " : Referral Clinic

STD Clinic Mon, Wed, Friday " : Referral Clinic Afternoon

Pigmentary Clinic Friday Afternoon " : Referral Clinic


Paediatric Mon Morning OPD Block : Venkatraman, MD Dermatology (New & Repeat) 220

Wednes " " : Lydia Mathew, MD DVL

Friday " " : Ankan Gupta, MD

Sat " : Renu George, MD

Dermatology, Tues, Thurs OPD Block : Dincy Peter, MD DVL Venereology & (Morning) 220 Leprosy Unit II (New & Repeat) Sat (Repeat only)

Tues, Sat (New & Repeat) : Leni George, MD DVL Thursday (Repeat) : Anjana Anna Joseph, MD DVL

: Gauri Mahabal, MD DVL

Tues (Repeat) : Anu Anna George, MD DVL Thurs & Sat (New & Repeat)

82

83



Cosmetic Tues (New & Repeat) 220 : Annu Anna George, MD DVLDermatology Clinic Wed " : Dincy Peter, MD DVL

Thurs & Sat " : Gauri Mahabal, MD DVL

Infectious Disease Wed (Afternoon) OP Block 250 : Consultant and RegistrarsClinic

Pemphigus Clinic Tues (Morning) 220 : Anu Anna George, MD DVL(New & Repeat)

Psoriasis Clinic Thurs (Morning) 220 : Anjana Anna Joseph, MD DVL(New & Repeat)

Tropical Dermatology Thurs (Afternoon) " : Gauri Mahabal, MD DVL(New & Repeat)

Dietetic Mon to Friday O.P.Block : Dietitian M.Sc.Clinic 8.00 am-4.00 pm B- 70 (Nutrition & Dietetics) or

Satur ( 8am to 12pm) Registered Dietitian

Developmental Monday ISSCC : Beena Koshy, MD (Paed)Paediatrics Thursday 1st Floor : Samuel P.Oommen, MD, DNB(Paed)OP Services Friday (550)(Private Consultation on Monday &Thursday)

Dev.Paediatrics Tuesday (Afternoon) &Specialty Clinic Wednesday

Developmental Monday DevelopmentalAssessment to Paediatrics Unitand Assistance Friday


8485

ENT I (Skull Base) Mon (New & Review) 3rd Floor : Regi Thomas, DLO., DNBWed (Review) 330 : Rajan Sundaresan, DLO, MS

: Amit Kumar Tyagi, MS, DLO

ENT I (Head & Neck) Mon & Wed " : Rajiv C.Michael, DLO., MS., DOHNSTumour Clinic (HNCA) (New & Review)ENT II Tuesday O.P.D.Block 320 : Ajoy Mathew Varghese, MS, DNB, PDF

(New) 3rd Floor (Ped.ENT) (on leave)Thursday : Mary John, MS DLO DNB, Ph D(Repeat ) : Naina Picardo, MS DLO, PDF(Ped.ENT)

: Syed Kamran Asif, MS, PDF (Ped.ENT): John Mathew MS, DLO

Pediatric ENT Tues and " : Ajoy Mathew Varghese MS, DNB, PDF

Thursday (Ped.ENT) (On leave)

: Mary John, MS, DLO., DNB., PhD

: Naina Picardo, MS, DLO, PDF (Ped.ENT)

: Syed Kamran Asif, MS, PDF (Ped.ENT)

: John Mathew MS, DLO

Pediatric Hearing Tuesday (New) " : Ajoy Mathew Varghese, MS, DNB, PDF

and Implant Clinic Thursday (repeat) (Ped.ENT) (on leave)

(Children with : Mary John, MS, DLO, DNB, PhD

Hearing loss) : Naina Picardo, MS, DLO, PDF (Ped.ENT)

Pediatric Airway Tues (Repeat) " : Ajoy Mathew Varghese, MS, DNB, PDF

Clinic Thurs (New) (Ped.ENT) (On leave)

: Mary John, MS, DLO, DNB, PhD

: Naina Picardo, MS, DLO, PDF (Ped.ENT)

: Syed Kamran Asif, MS, PDF (Ped.ENT)


ENT III Wed (New) 320, 3rd Floor : Rupa Vedantam, M.S, D.L.OFri (Repeat) OPD : Regi Kurien, M.S, DOHNS (Eng)Satur (rotation once in 5 : Lalee Varghese, M.S, DNB, D.L.Oweeks, new patients only)

Services Offered Chronic Suppurative Otitis Media, External Otitis, Otosclerosis, Bilateral Profoundhearing Loss, Chronic Tonsiloadenoiditis, Vocal Polyp, Vocal nodules, Cancer ofthe pharynx or larynx, Cochlear Implantation, Preauricular Sinus/ ThyroglossalCyst, All nasal and sinus problem

Nose and Sinus Wednes (New) : Rupa Vedantam, M.S, D.L.O Clinic Friday (Repeat) : Regi Kurien, M.S, DOHNS (Eng)

: Lalee Varghese, M.S, DNB, D.L.OSaturday ( General New)

Services offered All nasal and sinus problem, CSF leak, Sinusitis, Deviated Nasal Septum (DNS),Nasal polyp/Sinus polyp, Allergic rhinitis, Cancer of nose and Sinuses, AnteriorSkull base lesions, Juvenile nasopharyngeal angiofibroma, Snoring andObstructive Sleep apnoea,Twisted nose/cases for rhinoplasty


8687



8889

ENT IV Monday OPD, 320 & 330 : Anjali Lepcha, MS.,DNB

(Neuro-Otology & (Repeat) 3rd Floor : Ann Mary Augustine,MS, DLO (On leave)

Cochlear Implant) Thursday : Ajay Philip, DLO, MS, DNB

(New) : Bassin Thomas John, MS, DLO

Audio Vestibular Monday & " : Anjali Lepcha, MS, DNB

Clinic Thursday : Ann Mary Augustine, MS, DLO (On leave)

: Ajay Philip, DLO, MS, DNB

: Bassin Thomas John, MS, DLO

Cochlear Implant Monday & " : Anjali Lepcha, MS, DNB

Clinic Thursday

Ear Clinic Monday & : Anjali Lepcha, MS, DNB

Thursday : Ann Mary Augustine, MS, DLO (On leave) : Ajay Philip, DLO, MS, DNB

: Bassin Thomas John, MS, DLO

ENT V Tuesday (Review) : Rita Ruby Anbuselvi Albert, DLO, MS, DNB,(General ENT Friday (New) FRCS (Glasg.)including children : Suma Susan Mathews, MS, DLO4-16 yrs) : Roshna Rose Paul, MS

: Philip George, MS, DNBLaryngology Speciality ClinicsVoice Clinic (Voice & Tuesday & III Floor 320 : Rita Ruby Anbuselvi Albert, DLO.,MS.,Swallowing Disorder), Friday DNB., FRCS (Glasg.)Airway Clinic " " : Suma Susan Mathews, MS., DLO

: Roshna Rose Paul, MS : Philip George, MS, DNB

Endocrinology Monday & 111, OP Block : Simon Rajaratnam, MD, MNAMS, Thursday 1st Floor DNB (Endo), FRACP(Endo), PhD(Endo)

: Thomas V.Paul, MD, DNB(Endo), PhD (Endo)

: H.S.Asha, DNB(General Medicine), DNB(Endo) (On leave)

: Dukhabandu Naik, MD, DM (Endo): Nitin Kapoor, MD, PDF (Endo), DM (Endo),: Sahana Shetty, MD, DM (Endo)

Monday & Main Building : Nihal Thomas, MD, MNAMS, DNB (Endo),Thursday 2nd Floor, 810 FRACP (Endo) , FRCP(Edin,Glasgow,London),

Endocrine Office PhD (Copenhagen): Riddi Das Gupta, MD, DM(Endo): Felix Jebasingh K, MD, DM(Endo)

Pituitary Clinic Monday & 111 : Pituitary Clinic ConsultantThursday O.P Block2 - 5 pm 1st Floor

Osteoporosis Mon & Thurs " : Thomas V.Pauland Metabolic 2-5 pm : H.S.Asha (On leave)Bone Clinic

Integrated Mon & Thurs Main building, : Nihal ThomasThyroid Clinic 9 -5 pm 2nd floor - 810 : Riddi Das Gupta Endocrine Office : Felix Jebasingh K

Integrated Tuesday " : Endocrine with PMR and VascularDiabetes Foot 10-4 pm SurgeryClinic : Nihal Thomas

: Dukhabandu Naik : Riddi Das Gupta


Diabetic Clinic Wednesday 111Saturday OP Block : Diabetes Consultants

9 am - 12 pm 1st Floor

Diabetes Education Mon to Sat OPD block : Diabetes Educators8.30 to 4 p.m 1st floor 111

Adult Young Wednesday Main building : H.S.Asha Diabetes Clinic/ 8.30 am to 2nd Floor - 810 : Riddi Das Gupta Gestational 12.30 pm Endocrine Office : Nihal Thomas Diabetes Clinic : Sahana Shetty

Bariatric Clinic Saturday Main building : Nitin Kapoor 8.30 to 12.30 pm 2nd Floor - 810 : Sahana Shetty

Endocrine Office

Transplant Clinic Monday & " : Simon RajaratnamThurs : Thomas V.Paul

(9.00-12 Noon)

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9293

Foot Procedures Mon, Wed & OPD Block 1st : Diabetes Educators Thursday Floor , No.111 2.30 - 4.30 pm

Tues & Fri Main building 2nd "9. am to 4 p.m floor, No.810,

Endocrine Office

High Risk Wednes " : Endocrine with OphthalmologyDiabetes Eye 2.30 to 4.30 pmClinic

Menopause Wednes ISSCC Building : Menopause ConsultantClinic 2-5 pm 1st Floor - 520

OG OPD

Bone Densitometry Mon to Fri OPD Block : DEXA Technicians8 am-6.30 pm 1st FloorSatur 8-1 pm 107

Gastroenterology Mon & Thurs P.C.F. (101) : A.J.Joseph, MD, DM (Gastro) - (On leave): Amit Kumar Dutta, MD, DM (Gastro): Deepu David, MD., DM (Gastro)

Tues & Fri " : Ebby George Simon, MD., DM(G) (on leave): Sudipta Dhar Chowdhury, MD., DM(Gastro): Reuben Thomas Kurien, MD., DM(Gastro)

Tues & Fri Speciality 3 (110) : General OPD OPD Block

Pancreatico Biliary Tues & Fri OPD block 110 : General OPD Clinic

Inflammatory Wednes IP Block 600 B : General OPD Bowel Disease Afternoon (IBD) Clinic

Hepatology Mon & Thurs IP Block (600 B) : C.E.Eapen, MD, DM: Uday George Zachariah, MD, DM: K.G.Sajith, MD, DM (On leave): Ashish Goel, MD, DM

Dr.Paul Brand Centre Hand Surgery, Monday OP Block - B40 : Binu Prathap Thomas, D.Ortho, M.S.Orth, Re-constructive Wednesday PDFHS(USA) Micro Surgery, Saturday ,, : Samuel C. Raj Pallapati, D.Orth., DNB (Orth), Peripheral Nerve (Review by appt.only) PDFHS(USA) Surgery & Leprosy Thursday : Anil Mathew, D.Orth., M.S.Orth., Surgery (Review by appt. only) PDFHS (CMC Vellore)

: Sreekanth R, D.Orth, M.S.Orth, PDFHS (CMC Vellore)

: Kiran Sasi P, D.Orth, M.S Orth, DNB Orth, MNAMS

HD Clinic Monday (2.00 to 4.00 p.m) : Binu Prathap Thomas(Lepra Hand Clinic) OPD block 220

: Samuel C.Raj Pallapati

: Anil Mathew

: Sreekanth. R

: Kiran Sasi. P


HD Foot Ulcer Monday Hand Therapy & : Binu P Thomas, D.Orth, M.S.Orth., Clinic (2 - 4 pm) Leprosy PDFHS (USA)

Physiotherapy : Samuel C. Raj Pallapati, D.Orth.,DNB (Orth), Section. Basement PDFHS(USA)

of Emmaus-Suisse : Anil Mathew, D.Orth., M.S.Orth. Block (Below PDFHS(CMC) PMR-OPD) : Sreekanth R, D.Orth, M.S.Orth, PDFHS (CMC)

: Kiran Sasi P, D.Orth, M.S Orth,

DNB Orth,MNAMS

Clinical Tuesday Haematology : Alok Srivastava, MD., FRACP, FRCPA, FRCP Haematology Friday Department : Vikram Mathews, MD, DM,

(Afternoon) (OT Building) : Biju George, MD, DM,: Aby Abraham, MD, DM: Anu Korula, MD, DM: Nisham P.N., MD, DM: Anup J.Devasia, MD, DM: Kulkarni Uday Prakash, MD, DM

9495


DEPARTMENT DAY LOCATION CONSULTANT Infectious Diseases IDRC Tuesday & O.P Block : Priscilla Rupali, MD, DTMH

Friday (210) : George M.Varghese, MD, DNB, DTMHFIDSA: Rajiv Karthik K, MD, MPH: Abi Manesh, MD

Retroviral Clinic Wednesday OP Block : Priscilla Rupali, MD, DTMH(Afternoon) (250) : George M.Varghese, MD, DNB, DTMHFIDSA

: Rajiv Karthik K, MD, MPH: Abi Manesh, MD

Medicine I Tuesday O.P.Block : Anand Zachariah, MD, MNAMSFriday (210) : Alice Joan Mathuram, MD(Morning) : Punitha JV, MD

Rotation on : Ravikar Ralph, MDSaturday : Selvin Sunderraj, MD(once in 5 weeks) : Ajoy Oommen John, MD

Medicine II Monday O.P.Block : Thambu David Sudarsanam, MD, Dip.NBThursday (210) : T. Vijay Prakash, MD

: Vignesh Kumar, MD: Maria Koshy, MD: Sohini Das, MD

Medicine III Monday & " : Sowmya Sathyendra, MD, MRCPWednesday : Sudha Jasmine, MD.

: Angel Miraclin, MD: Mohammad Sadiq, MD: Sheena Ebenezer, MD

Geriatrics Tuesday & No.600 B : Prasad Mathews.K, MD,FRACP (Geriatrics) Friday Ground Floor : Surekha.V, MD

: K.G. Gopinath, MD, FRACP (Geriatrics)

: Benny Paul Wilson, MD, MRCP (Geriatrics)

: Pranita Roy, MD (Geriatrics)

Medicine IV Tuesday OPD Block : O.C.Abraham, MD, MPH, FRCP Thursday 2nd Floor : Ronald Albert Benton Carey, MD, DNB

: Cijoy Kuriakose, DNB: Gina Marynn Chandy, MD: Aditya John Binu, MD

Medicine V Wednesday & OPD Block : Ramya I, MD, Dip NB, MRCP Friday 210 : Manjeera Jagannati, MD (On study leave)

: Karthik, MD: Rohit Barnabas, MD: Ajay Kumar Misra, MD: Roshini Sharma, MD

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DEPARTMENT DAY LOCATION CONSULTANT Neonatology Tuesday ISSCC : A.W.Niranjan Thomas, MD, DCH (On leave) HRIC (Afternoon) Ist Floor : S.Sridhar, DCH, DNB

: Kurien Anil Kuruvilla, MD, DCH: Maniesh Kumar, MD DM

Nephrology I Monday O.P.Block : V.Tamilarasi, BA, MD, DCH, DM Thursday (340) : Vinoi George David, MD, DM, FRACP

(Afternoon) : Suceena Alexander, MD, DM: Shibu Jacob, MD, DM: Pradeep.M Koshy, MD

Nephrology II Tuesday O.P.Block : Santosh Varughese, MD, DM, FRCP Friday 340 : Anjali Mohapatra, MD, DM (Afternoon) : Anna T Valson, MD, DM

: Kakde Shailesh Tulshi Das, DNB, DM

Neurosurgery I Monday PCF : Ari G Chacko, M.Ch (Neuro) (On leave) Thursday : Krishna Prabhu, M.Ch (Neuro) Mon (Afternoon) O.P block : General OPD

Neurosurgery II Tuesday P.C.F. : V.Rajshekhar, M.Ch(Neuro) Friday ” : Ranjith K.Moorthy, M.Ch.(Neuro) Wed & Sat " : ConsultantThurs (Afternoon) 110 : General OPD


Clinical Nuclear Monday & OP Block : Regi Oommen,MD,DMRT, DRM Medicine Thursday 1st Floor : Nylla Shanthly, DRM 8-10 am 110 : Julie Hephzibah, MD, DNB(RT), DNB(NM)

: David Mathew, MD, DMRT

Paed. Neurology Monday & 110 : Maya Thomas, D.Ch.,M.D(Paed),D.M (Neuro) Thursday : Karthik.M, M.D (Paed), D.M (Neuro)

: Sangeetha.Y, M.D (Paed) DNB (Paed)D.M (Paed. Neuro)

Neurology OPD Building 110 : Vivek Mathew, M.D.(Gen.Med),D.M.(Neuro)Dip.N.B.,

101 : Sanjith Aaron, M.D.,(Gen.Med).D.M.(Neuro)

Mon & Thurs Alpha Clinic : A.T.Prabhakar, M.D.(Gen.Med) D.M (Neuro)

General Neurology OPD , 110 : Suresh Babu.P, M.D.(Gen.Med)D.M (Neuro): Rohit Ninan Benjamin, M.D(Gen.Med)

D.M (Neuro): Sunesh.E.R, M.D(Gen.Med) D.M (Neuro)

Wed (Afternoon) OPD, 101 : Vivek Mathew, M.D.(Gen.Med),D.M.(Neuro)Dip.N.B.,

98 99


Epilepsy Clinic Wed (Afternoon) 110 : Maya Thomas: Sangeetha.Y: Karthik.M

Neurology Tues & Fri 101 : Mathew Alexander, M.D (Gen Med), D.M.(Neuro)

: Ajith Sivadasan, M.D.(Gen.Med).,D.M.(Neuro)Clinical Immunology & Mon & Thurs Alpha Clinic : Debashish Danda, MD., D.M.(ClinicalRheumatology Immunology), FRCP, FACR

PCF (101) : John Mathew, MD, DNB, MNAMS, DM 1st Floor : Ruchika Goel, MD, DM, PDF in Clinical

Immunology & Rheumatology

600, Main : Sandhya.P. MD, PDF "Building : Ashish Jacob Mathew, MD, DM PDF "

: Ramya J, MD, PDF "

Early Arthritis Tuesday PCF : Consultants* on rotationClinic (EAC) 1-4 pm

Lupus & Vasculitis Wednesday PCF : Consultants* on rotationClinic (LVAS) 1-5 pm


Peadiatric Friday CH-OPD : Sathish Kumar, MD DCHRheumatology 1-5 pm (Gen & Pvt) & Rheumatology Registrars

Spondyloarthritis & Saturday PCF : Consultants* on rotationCrystal Arthritis 10.30 -1 pm

*Consultants :Debashish Danda, John Mathew, Ruchika Goel, Sandhya .P, Ashish Jacob Mathew, Ramya.J,

Pediatric Rheumatology Consultant : Sathish Kumar T.

Gynaecologic Mon & Thurs ISSCC building : Abraham Peedicayil, MD, FRCOGOncology Afternoon 1st Floor 510 : Rachel George Chandy, MD, DGO

Satur (Morning) : Anitha Thomas, MD, DGO, DNB: Vinotha Thomas, DGO, DNB (On leave): Ajit Sebastian, MD, DGO

Obst. & Gynae.I (New) Mon & Thurs ISSCC building : Jessie Lionel, MD, DGO, Dip NB (FM)General (Morning) 510 : Elsy Thomas, MD, DGOGynaecology Wednesday - : Dibu Sam, MD, DGO

Full day Satur - once in 3 weeks

100101


Obst.& Gynae.II Tues & Fri ISSCC Building : Aruna N. Kekre, MD.(Morning) 515 : Lilly Varghese, MDSaturday once : Vaibhav Londhe, MDin 3 weeks on : Emily DIvya Ebenezer, MDrotation

Female Continence Wednesday ISSCC : OG, Colorectal,Clinic Morning 515 Urology and Physiotherapy

Menopause Clinic Wed (Afternoon) ISSCC 511 : OG and Endocrine

Obst. & Gynae.III Wednesday ISSCC : Annie Regi, MD, DGOThurs (Morning) (510) : Anuja Abraham, MD, DGO

: Preethi, MD, DGO (On leave)

Obst. & Gynae.IV Tues (Morning) ISSCC : Manisha Madhai Beck, MDFriday (510) : Reeta Vijayaselvi, MD, DGO

: Liji David, MD, DGO (on study leave)

Perinatal Medicine Wednesday ISSCC : Obst. & Gynae and Neonatalogy &Clinic (Afternoon) 510 Genetics

Obst. & Gynae. V Monday ISSCC : Jiji Elizabeth Mathews, MD DGO(Only Obstetrics Thursday 510 : Santhosh Joseph Benjamin, MScases) : Swati Rathore, MS


Ophthalmology I Monday to Dept of : Andrew Braganza, MS.,

Saturday Ophthalmology : Lekha Mary Abraham, DO., Dip NB

CMC Schell : Sanita Korah, MS., DO.,

Campus : Arathi Simha, MS., DO.,

: Jeyanth Rose, MS

: Anupriya Arthur, MS, DO.,

: Swetha Philip, MS., DO.,

Ophthalmology II Monday " : Sheeja Susan John, MS., DO., FRCS.,

to : Saban Horo, MS.,

Saturday : Deepa John, MS., DO.,

: Jayanthi Peter, MS., DO., DNB.,

Ophthalmology III Monday to " : Thomas Kuriakose,DO., Dip NB,FRCS(Edn)

Saturday : Padma Paul, MS, DO.,: Smitha Jasper, MS

: Anika Amritanand, MS.,

: Satheesh Solomon, MS, DO.,

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Orthopaedics I Monday O.P.Block : Vernon N. Lee, D.Orth., M.S.Orth.,M.Ch.Orth.

Thursday Basement (L' Pool)

(Morning) B 20 : Vinoo Mathew Cherian,D.Orth.,M.S.Orth., Dip.N.B.,

: Manasseh Nithyananth, D.Orth, M.S.Orth.

: Dan Barnabas Inja, D.Orth., M.S.Orth

: Sandeep Albert, D.Orth, M.S.Orth.Dip.N.B

: Santhosh Kumar, D.Ortho., M.S.Ortho.

: Jeremy Bliss, M.S.Ortho.

Fracture Clinic I " " : Referral Clinic

Spinal Disorders Monday O.P Block : Kenny S.David, M.S. Orth., F.A.C.S

Surgery Unit Thursday B 20 : K.Venkatesh, D.Orth., Dip.N.B.Orth.

(SPINE) : Rohit Amritanand, M.S.Orth., MAMS

: Justin Arockiaraj, D.Orth,M.S.Orth, DNB Orth.

PGDHA

DEPARTMENT DAY LOCATION CONSULTANT Orthopaedics II Tuesday O.P. Block : V.T.K.Titus, D.Ortho.,M.S.Ortho., Friday Dip NB.Ortho.,

: Pradeep M.Poonnoose, D.Ortho,M.S.Ortho, Dip.NB Ortho,Dip NB PMR,Dip PMR(RCP)

: Anil Thomas Oommen, M.S.Ortho,DNB Ortho, MNAMS, RORF Fellow (Fellowin Adult Reconstruction, HSS, New York),Fellow in Arthroplasty and Sports Medicine, Australia

: Vinu Mathew George, D.Ortho, M.S.Ortho. : Azeem Jabbar, M.S. Ortho

Paediatric Tuesday OPD Block : Vrisha Madhuri, D.Orth, M.S Orth, Orthopaedics Friday Basement - B 40 M.Ch Orth (L Pool)

B 30 : Thomas Palocaren, D.Orth, M.S Orth : Abhay Gahukamble, D.Orth, M.S Orth,

DNB Orth : Deeptiman James, M.S. Orth

Club Foot Clinic Tues & Fri (B30) : Paediatric Orthopaedics ConsultantRoom No.3 : Paediatric Orthopaedics Fellow,Registrar,

Physiotherapist, Occupational Therapist

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Screening for DDH (Developmental Dysplasia of Hip) -- Tuesday and Friday (B 40 Room No.3)

Cerebral Palsy Clinic Friday (B40) : Paediatric Ortho(Referral Clinic) 2.30 pm Room No.4

Paediatric Orthopaedic clinic accepts all patients with orthopaedics problems who are under 15 years ofage. Direct Registration on Tuesday and Friday.

Orthopaedics III Wednesday O.P.Block : Alfred J.Daniel, D.Ortho, DNB, M.S. OrthoSaturday (B20) : Thilak Jepegnanam, D.Ortho, M.S. Ortho

: PRJVC Boopalan, D.Orth, M.S. Orth : Viju Daniel Varghese, D.Ortho, MS Ortho

(On leave) : Abel Livingston, DNB, M.S.Ortho : Sumant Samuel, M.S Ortho : Kaushik Bhowmick, D.Ortho, M.S Ortho

Paediatric I Monday ISSCC : Anna Simon, MD, DCHThursday 1st Floor : Leni Mathew, MD, DCH, MRCPCH(Morning) (530 & 540) : Sarah Mathai,DCH, DNB, PhD

: Urmi Ghosh, DCH, Dip.NB: Sophy Korula, MD, DCH: Arul P. Lionel, DCH, Dip.NB (On leave): Leena Priyambada, MD


Well Baby and Monday to ISSCC - 450 : Leni Mathew, MD, DCH, MRCPCHImmunization Clinic Saturday Ground Floor : Rajeev Zachariah, DCH

Paediatric Mon & Thurs ISSCC : Anna Simon MD,DCHEndocrinology (Afternoon) 1st Floor : Sarah Mathai,DCH, DNB, PhD (Paed Endo)

530 & 540 Wednesday " : Sarah Mathai, DCH, DNB, PhD (Paed Endo) (12 Noon to 2 pm)

Paediatric Haemato Monday " : Leni Mathew, MD, DCH, MRCPCHOncology Tuesday : Rikki R John, DCH, DNB

Thursday : Fouzia, DNB, DM (Haematology): Narendra Kumar Chaudhary, MD,

FNB (Pediatric Haematology - Oncology)

Paediatric II Wednesday " : Indira Agarwal, MD, FISNSaturday : T. Sathish Kumar, MD, DCH

: Anu Punnen, MD

Paediatric Nephrology Wed (Morning) ISSCC : Indira Agarwal, MD, FISNFri (Afternoon) 1st FloorSat (Morning) 530 & 540

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Paediatric CRF Clinic Wed & Sat " : Indira Agarwal, MD, FISN(Morning)

Fri (Afternoon)

Paediatric Wednesday " : T.Sathish Kumar, MD, DCHRheumatology (Morning)

Fri (Afternoon)Sat (Morning)

Paediatric III Tuesday & ISSCC : Valsan Verghese, MD, DCHFriday 1st Floor : Sneha Varkki, Dip.NB, DCH(Morning) 540 : Mona Basker, MD, DCH

: Winsley Rose, MD

Paediatric Monday ISSCC : Sneha Varkki, Dip.NB, DCHRespiratory Clinic 11a.m - 2.p.m 530 (1st Floor)

(Room No.6)

Tues, Fri (2-5 pm) 540 - R.No.11 : Sneha Varkki, Dip.NB, DCH

Paed. Infectious Tues, Friday ISSCC : Valsan Verghese, MD, DCHDisease Referral (Morning) 540, : Winsley Rose, MDClinic 1st floor : Anila Chacko, MD, DCH


Retroviral Wednesday OPD building : Valsan Verghese, MD, DCHClinic (General) (2 to 4 pm) 250, 2 Floor : Winsley Rose, MD

Room No.8) : Anila Chacko, MD, DCH

Adolescent Wednes ISSCC, 550 : Mona Basker, MD, DCHMedicine Clinic (Morning) 1st Floor

Room No.2

Paedatric Tues, Thurs ISSCC : Reju Joseph Thomas, MS, DNBSurgery I & Saturday (520) (Gen.Sur.), M.Ch.(Paed.Sur), Morning DNB (Paed.Sur), MMAS(Laparoscopy Sur)

: Ravi Kishore, MS(Gen.Sur), M.Ch (Paed.Sur): Susan Jehangir Homi, MS (Gen.Sur),

M.Ch(Paed.Sur): Jujju Jacob Kurian,MS, M.Ch, MRCS

Paediatric Monday ISSCC : Sampath Karl, MS(Gen.Sur), M.Ch(Paed.Sur)Surgery II Wednesday (520) : John Mathai, M.S(Gen.Sur), DNB (Gen.Sur),

Friday M.Ch(Paed.Sur)Morning : Harshjeet Singh Bal, M.S(Gen.Sur),

M.Ch(Paed.Sur): Sundeep Kisku,M.S, M.Ch(Paed.Sur)(On eave)

108109

Peadiatric Urology Mon to Friday ISSCC : John Mathai, M.S(Gen.Sur), DNB (Gen.Sur), 520 M.Ch(Paed.Sur)

: Sundeep Kisku, M.S,M.Ch(Paed.Sur)(On leave): Ravi Kishore, MS (Gen.Sur),

M.Ch (Paed.Sur)

Physical Medicine & Tuesday & PMR : George Tharion, D.Ortho,DPMR,MD, DNB(PMR)Rehabilitation Unit I Friday OPD : Judy Ann John, MD, DNB (PMR)

: Bobeena Rachel Chandy, MD, DNB(PMR): Navin B.Prakash, MD (PMR): Prince Thakkar, MD (PMR)

Physical Medicine Monday & PMR : Raji Thomas, DPMR., MD, DNB (PMR)& Rehabilitation Thursday OPD : Jacob George, MNAMS, MD, DNB (PMR)Unit II : Henry Prakash, DPMR, MD, DNB (PMR)

: Prashanth Chalageri, DPMR, MD (PMR): Jane Elizabeth Sajan, MD (PMR)

ClinicsAmputee Clinic Wednes PMR OPD : Henry Prakash

(Morning 9.30) Room 9 : Prashanth Chalageri: Jane Elizabeth Sajan


110111


Diabetic Foot Clinic Tuesday Endo : Nihal Thomas(Endocrinology, (Afternoon) Office : Sunil AgarwalVascular Surgery(II) Conference : Edwin Stephen& PMR) Room : Bobeena Rachel Chandy

: Navin B.Prakash: Prince Thakkar

Brain Injury Clinic Wednesday PMR OPD : Mathew Joseph(Neuro-Surgery, (Afternoon) Room 7,10 : PMR Registrars& PMR) 11, 12, 13

Stroke Clinic Wednesday PMR OPD : Sanjith Aaron(Neurology & PMR) (Afternoon) Room 9 : PMR Registrars

Haemophilia Clinic Thursday Haemat OPD : Alok Srivastava(Haematology, (Afternoon) : Vikram MathewsOrtho I & PMR) : Aby Abraham

: Manasseh Nithyananth : Judy Ann John : Navin B.Prakash : Prince Thakkar


Neuromuscular Clinic Thursday PMR OPD : Mathew Alexander(Neurology & PMR) (Afternoon) (Room 9) : Ajith Sivadasan

: Prashanth Chalageri: Jane Elizabeth Sajan

Pain Clinic Friday PMR OPD : Soumil Dhalokia(Psychiatry II & PMR) (Afternoon) (Room 11) : Navin B.Prakash

NN Clinic Thursday Nambikai : Navin B.Prakash(Afternoon) Nilayam

Plastic Surgery Unit I Wednes & O.P.Block : Elvino Barreto, MS, M.Ch (Plastic)(Plastic & Reconst. Saturday 3rd Floor : Kingsly Paul M, MS,M.Ch(Plastic)(On leave)Surgery, Cosmetic (8 -12 pm) 340 : Geley Ete, MS, M.Ch (Plastic)Surgery, Microsurgery, : Gaurav Chaturvedi, MS, M.Ch (Plastic)Cranio-MaxillofacialSurgery and Burns)

Plastic Surgery II Tuesday & OP Block : Ashish Kumar Gupta, MS, M.Ch(Plastic) Friday 3rd Floor : Shashank Lamba, MS, M.Ch (Plastic)(Afternoon) 310 (On leave)

: Gohil Amish Jayantilal, MS, M.Ch (Plastic)

112113


PSYCHIATRY CLINICSPSYCHIATRY UNIT I Tuesday OPD : Suja Kurian, MD

Afternoon (Main Campus) : Abigail Gojer, MD: Jibi Achamma Jacob, MD

Thursday : Anju Kuruvilla, MDAfternoon : Rajesh Gopalakrishnan, MD

: Arnab Mukherjee, MD

Friday : P.Thangadurai, DNBAfternoon : R.Dhananjayam, MD

Availability of named consultant may vary.

PSYCHIATRY UNIT II Monday ISSCC : Saumil Dholakia, MD2-4 pm 520 : Munaf Nandyal, MD

: Donae George, MD

Wednesday " : Prince R, MD2-4 pm : Shyam Sundar, MD

Friday 2-4 pm " : Akhil Abhijnhan, MD

* Availability of named consultant may vary depending on other responsibilities in the department.However, there will always be a qualified consultant available.


114115


PSYCHIATRY UNIT III Tuesday ISSCC building : Suja Kurian, DPM, MD Afternoon Room No.520 : Munaf B Nandyal, DPM, MD(2 pm - 4 pm) : Srisudha B, DPM, MD

Fri (Afternoon) " : Arun R, DPM, MD (2 pm - 4 pm)

Availability of named Consultant may vary.

Wednes Bagayam : Suja Kurian, DPM, MD: Arun R, DPM, MD

Satur (Morning) " : Munaf B Nandyal, DPM, MD: Srisudha B, DPM, MD

Registration for review 8- 10 am

CHILD & ADOLESCENT PSYCHIATRY UNITCMC Main Hospital, Campus, VelloreConsultation : Liaison Clinic : For emotional and behavioural disorders, psychosomatic disorders,developmental disabilities and disorders, educational guidance, counselling.

Tuesday Child Health O.P (530) : R.P.S.S.Russell, MD, DPM, DNB2-4 Pm : Satya Raj, MD, DPM, DNB

: Shonima Raj, MD, DPM: Minju K.A., MD, DPM (On leave)

Friday Child Health " : Priya Mammen, DNB, DPM ( On leave)2-4 pm : Sherab Tsheringla, MD, DPM

: Stephen Amarjeet J, MD, DPM: Sanmitra Dasgupta, MD, DPM, DNB

Department of Psychiatry, CMC Campus, BagayamChild & Adolescent Psychiatry : For emotional and behavioural disorders.

Monday, Wednesday, Saturday New consultations

(8-11 a.m)

Monday, Wednesday (2-4 pm) Reconsultations

NAMBIKKAI NILAYAM : For developmental disabilities

Mon/ Wed/ Saturday (8-11 am) New consultations : by appointment only Ph: 0416 - 2284307

Monday, Wednesday (2-4 pm) Reconsultations

Autism Clinic: Special cliniic for AutismFriday (2-4 pm) By appointment only Ph:0416 - 2284307

Pulmonary Medicine Mon & Thurs PCF 101 : Resp. Consultant(Respiratory Medicine) (Forenoon)

Tues & Friday 111 : D.J.Christopher, B.Sc.DTCD, Dip NB, FRCP (Glasg)FCCP (USA)

: Prince James, MD, FCCP : Ashwin Oliver, MD : T.Barney Isaac, DNB : Jobin Roger, MD

Wednesday 600 : Balamugesh, MD, DM, FCCP (USA) Fri (Afternoon) " : Richa Gupta, MD, FCCP Sat (Morning) " : Shakti Kumar Bal, DNB

Asthma Clinic Wednesday OPD Extn (600) 2 pm - 4 pm Sat 8 am - 10 am

Sleep Disorder Monday Alpha Clinic : Ashwin Oliver, MDClinic Wednes

(Afternoon)


Palliative Care Tuesday PCF Extn, 1st Floor : Reena George, MD (RT) DNB Dip Pall Med Friday OPD Building : S.Jenifer Jeba, MD (RT) Dip Pall Med

MSc Pall Med : Renitha Miriam Cherian, MD (RT), DMRT

Monday (Private patients) : S.Jenifer Jeba, MD (RT) Dip Pall Med

MSc Pall Med

Radiation Oncology Mon (Afternoon) R.T.Block (G1) : Thomas Samuel Ram, MDUnit I Wed (Morning) : Saikat Das, DMRT, MD, DNB

Friday (Morning) : Jeba Karunya Rami Reddy, DMRT, MD

Radiation Oncology Mon (Morning) : Subhashini John, DMRT, MD, MAMSUnit II (On leave)

Thursday : Simon Pavamani, MD : Rajesh I, DMRT, MD : Balukrishna S., DMRT, MD, DNB

Radiation Oncology Tuesday : Selvamani, MD, DNBUnit III Wed (Afternoon) : Rajesh I, MD, DNB

Fri (Afternoon) : Patricia Solomon, DMRT, MD : Sunitha Susan Varghese, DMRT, MD, DNB

PCF Appointments : By contacting the Secretary in the office of the individual units.

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Medical Oncology Monday Speciality III : Raju Titus Chacko, MDWednesday 110 OPD Bldg : Ashish Singh, MD., DMFriday 1st Floor : Anjana Joel, DM

Reproductive Tuesday ISSCC : Aleyamma T.K., MD, DGO, DNB,Medicine (Infertility) Friday 510 Fellowship (Reproductive Medicine)

(Afternoon) : Mohan S Kamath, MS, DNB, Fellowship (Reproductive Medicine): Sumi Thomas, DGO, DNB

Fellowship (Reproductive Medicine)

Surgery I & Head Mon Morning OPD Building : John C.Muthusami, M.S., FRCSNeck Surgery Thursday 3rd Floor : Pranay Gaikwad, DNB, MNAMS

(Afternoon) 310 : Cecil T. Thomas, MS : Vasanth Mark Samuel, MS

Head and Neck : Rajinikanth.J, MS, MRCS, DNBSurgery " " : Amit Jiwan Tirkey, MS


General Surgery II Tuesday OPD Building : Mark Ranjan Jesudason,MS,DNB,(Colorectal) Friday 3rd Floor FRCS(Ed)

(Morning) 310 : Rohin Mittal, MS, DNB, MRCS (On leave): Gigi Varghese, MS: Rajat Raghunath, MS

Surgery III Wednesday " : Inian Samarasam.M.S., FRCS, FRACS(General Surgery & (8.00 am) : Vijay Abraham, MS, DNBUpper GI Surgery) Saturday : Sam Varghese George, MS

(9.00 a.m) : Myla Yacob, MS, DNB, MNAMS (On leave) Vascular Surgery Tuesday " : Sunil Agarwal, MS

Friday : Edwin Stephen, MS., FEVS, FRCS: Dheepak Selvaraj, MS, MRCS, MCH: Prabhu Premkumar, MS, MCH

Hepato Pancreato Mon & Thurs " : Philip Joseph, MS

Biliary (HPB) (Morning) : Frederick L. Vyas, MS, MRCS

Surgery : Ravish Sanghi Raju, MS, DNB

118

119

HPB Oncology Mon & Thurs OPD Building : Philip Joseph, MS

Clinic (Morning) 3rd Floor : Frederick L. Vyas, MS, MRCS

310 : Ravish Sanghi Raju, MS, DNB

: Dhiraj John Sonbare, MS, DNB

: Manbha L. Rymbai, MS

Surgery IV Mon (Afternoon) " : Sukria Nayak, MS, FRCS(General, Abdominal Thurs(Morning) " : Suchita Chase, MSWall Hernia and : Beulah Roopavathana, MSSoft Tissue Tumour) : Abinaya R.N., MS

: Titus D.K. MS: Rahul Lakhminarayanan, MS; Abhilasha Gloria Singh, MS

Endocrine Surgery Wednesday " : Anish Jacob Cherian, DNB, M.Ch Saturday : Deepak Thomas Abraham, MS, Ph.D

: M.J.Paul, MS, DNB, FRCS: Siddhartha N.Chakravarthy, MS, M.Ch

Cardio Thoracic Mon to Private 3 - 4.30 pm : Madhu Andrew Philip,Dip.NB,M.Ch (CTVS)Surgery I Friday General 8 - 9 am & : Alpha Mathew Kavunkal,M.S,M.Ch.(CTVS)

3 - 4.30 pm : Vinod Kumar, M.S.,M.Ch. (CTVS) Thoracic Office

Cardio Thoracic Mon to Private 3 - 4.30 pm : Vinayak Shukla, M.S., Dip NB,Surgery II Friday General 8 - 9 am & M.Ch (CTVS)

3 - 4.30 pm : Korah T. Kuruvila, M.S, M.Ch (CTVS) Thoracic Office : Vinay M.Rao, M.S, M.Ch.(CTVS)

Cardio Thoracic " " : Roy Thankachen, M.S, M.Ch (CTVS)Surgery III : Birla Roy Gnanamuthu, M.S, M.Ch, FCCP, FIACS (CTVS)

: Ravi Shankar, M.S, M.Ch (CTVS)

Urology I Monday O.P.Block : Antony Devasia,MS.,FRCSEd,M.Ch.(Uro) Thursday 250 FRCS (Urol) (Morning) : Chandra Singh, MS., DNB (Surg), M.Ch,

DNB (Urol): Arabind Panda, MS, M.Ch. (Uro): Arun Jacob Philip George,MS, M.Ch (Uro): Cornerstone Wann, MS, M.Ch (Uro): Partho Mukherjee, MS, M.Ch(Uro): Ranil Johann Boaz, MS, M.Ch (Uro)

(Adolescent & " "Paediatric Urology Clinic) : Chandra Singh, MS, DNB(Surg),M.Ch,

DNB (Urol)



12

01

21

Urology II Tuesday O.P.Block : Nitin S.Kekre, MS., DNB(Uro) Friday 250 : Santosh Kumar, MS, M.Ch

: Rajiv Paul Mukha, MS, M.Ch : Nirmal T.J, MS, M.Ch : Anuj Deep Dangi, MS, M.Ch : Benedict Paul Samuel Rajendran, MS, M.Ch

LUTS & Prostate Mon, Tues, OP BlockClinic Thurs & Fri 250

Andrology Clinic Wednesday " 10 am -12 noon

Transplant OPD Mon & Fri "

Urban T.B.Clinic Mon to Fri O.P Block : D.J. Christopher, DTCD, DNB

(DOTS) 8 - 4 pm G 41 FRCP(glasg) FCCP(USA)

Sat 8 - 12 noon


12

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Department Email Addresses Department Name Email IdAccounts Department, No.105, Main Building, 1st Floor [email protected] [email protected] [email protected]

Artifical Limb Centre, PMR building, Basement, No.670 [email protected]

Biochemistry [email protected]

Biostatistics Dept [email protected]

CARE Section, No.106, Main block, 1st floor [email protected]

Cardiology Unit I, Main building, Ground Floor [email protected]

Cardiology Unit II " [email protected]

Cardiology Unit III " [email protected]

Cardiology Univ IV " [email protected]

Child and Adolescent Psychiatry [email protected]

Casualty Dept [email protected]

Chaplaincy, Main block,Ground Floor [email protected]

Child Health Unit I, ISSCC building, 5th Floor

Paediatric Oncology [email protected] Endocrine

Department Name Email IdChild Health Unit II, ISSCC building, 5th Floor

Paediatric Nephrology [email protected]

Child Health Unit III, ISSCC building, 5th Floor [email protected]

Clinical Gastroenterology and [email protected] Hepatology, Williams building [email protected] Ground floor

Clinical Immunology and Rheumatology, No.900, Ground Floor, Prince Manor building [email protected]

Clinical Biochemistry, Asha [email protected] Building, 6th Floor

Clinical Biochemistry Dept " [email protected] Microbiology, Asha Building, 7th Floor [email protected]

Clinical Pathology & Blood Bank [email protected]

Clinical Virology, Asha Building, 9th Floor [email protected]

Dental Unit I, OPD Block, 3rd Floor [email protected]

Dental Unit II, OPD block, 3rd Floor [email protected]

Dermatology Unit I, Main block, No.255, 2nd Floor [email protected]

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Department Name Email IdDermatology Unit II, Main block, No.257, 2nd Floor [email protected]

Development Office, Main block, 1st floor [email protected]

Developmental Paediatrics, No.550 ISSCC building, 1st Floor [email protected]

Directorate, Main Block,1st Floor [email protected]

ENT I, No.301, RT Block, 3rd Floor [email protected]

ENT II, No.302, " [email protected]

ENT III, No.303 " [email protected]

ENT IV, No.304 " [email protected]

ENT V, No.305 " [email protected]

Endocrinology Department, [email protected] No.810, Main Block, 2nd Floor

General Superintendent's Office, No.621, Main Block,Ground Floor [email protected]

General Pathology, Asha Building, 5th Floor [email protected]

Geriatrics, No.262, Main block,2nd Floor [email protected]

Haematology, O.T block, 1st floor [email protected]

Hand and Leprosy Reconstructive Surgery, No.1103, Paul Brand Building, 1st Floor [email protected]

Medical Genetics, OT block,5th Floor [email protected]

Department Name Email IdMedical Oncology, Main block,

3rd Floor [email protected]

Medical Superintendent's Office, Main block, Ground Floor [email protected] Medical Records Department, OPD block, Basement [email protected]

IDTRC Project, State Bank of Inida, [email protected] 4th Floor

Medicine Unit 1, 201, RT block, 2nd Floor [email protected]

Medicine Unit II, No.202 " [email protected]

Medicine Unit III, No.204 " [email protected]

Medicine IV, No.260, RT Block [email protected] 3rd Floor

Medicine V, No.207, RT Block 2nd Floor [email protected]

Neonatology, ISSCC building,3rd Floor [email protected]

Nephrology Unit I, Main block, 3rd Floor [email protected]

Nephrology Unit II " [email protected]

Neurology Unit, Main block, Ground Floor [email protected]

Neurosciences " [email protected]

Neurosurgery Unit I " [email protected]

Neurosurgery Unit II " [email protected]

Nuclear Medicine, Main Block, 1st floor [email protected]

119 120

Organ Donation -Gastroenterology [email protected]

Orthopaedics I, No.1102, Paul Brand Building, 1st floor [email protected]

Orthopaedics II , No.1105 " [email protected]

Orthopaedics III, No.1104 " [email protected]

Paediatric Orthopaedics, N0.1106 [email protected]

Paediatric Surgery, ISSCC Building, 6th Floor [email protected]

Palliative Care Unit, OPD Block,No.125, 1st Floor [email protected]

Pharmacy services, Main Block, No.702,1st Floor [email protected]

Physical Medicine and Rehabilitation, PMR building, Ground floor [email protected]

Plastic Surgery Department I, No.1G10, Ground Floor, PaulBrand Building [email protected] Plastic Surgery Dept II, No.1G11 " [email protected]

122121

Department Name Email Id

Personnel Dept, OPD Block, 3rd Floor [email protected]

Principal's Office, Bagayam [email protected]

Psychiatry Unit I, Bagayam [email protected] Unit II, " [email protected]

Psychiatry Unit III, " [email protected]

Public Relations Office, No.620, Main Block, Ground Floor [email protected]

Rehab, Bagayam [email protected]

RUHSA [email protected]

Radiotherapy I, RT Building,Ground floor [email protected]

Radiation Therapy II , " [email protected]

Radiology Department, Main Block, Ground Floor [email protected]

Reproductive Medicine Unit, ISSCC building, 3rd Floor [email protected]

Respiratory Medicine, ISSCC Building, 7th Floor [email protected]

Registrar's Office, Bagayam [email protected]

Surgery Unit I, No.1207, Paul Brand Building, 2nd Floor [email protected]

Surgery Unit II, No.1202, " [email protected]

Surgery Unit III, No.1201 " [email protected]

HPB Surgery, No.1204 " [email protected]

Surgery Unit IV, No.1206 " [email protected]

Endocrine Surgery, No.1205 " [email protected]

Department Name Email IdNursing Service Service, Main Block, 1st Floor [email protected]

Ophthalmology, Schell Hospital [email protected] & Gynaecology I, ISSCC building, 7th Floor [email protected]

Gynaecologic Oncology " [email protected] & Gynaecology II " [email protected]

Obstetrics & Gynaecology III " [email protected] & Gynaecology IV " [email protected]

Obstetrics & Gynaecology V " [email protected]

Department Name Email IdSpinal Disorders Surgery, No.1101 Paul Brand Building, 2nd Floor [email protected]

Transport, Behind A Block,Ground Floor [email protected]

Thoracic Surgery Unit I, Main Block, 2nd Floor [email protected]

Thoracic Surgery Unit II " [email protected]

Thoracic Surgery Unit III " [email protected]

Urology Unit I, No.205, RT block, 2nd Floor [email protected]

Urology Unit II, No.203 " [email protected]

Vascular Surgery, No.1203, Paul Brand building, 3rd Floor [email protected]

Well Baby Clinic, No.405, [email protected] ISSCC Building, Ground Floor

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