© IFI Training 801-373-4664 info@ifitraining.com “I have taken a lot away from these classes and look forward to taking more of this training. The instructor was awesome.” - Workshop participant Pathway to Leadership Certificate Program Elevating Employees to the Next Level Key Concepts • Goal Setting • Task Management • Delegation • Multi-Tasking • Scheduling Managing Priorities Module 5 Key Concepts • Difference between being an employee and a supervisor • The Five Wave Theory TM : A new take on generations • Just a Little Bit Better (JALBB) • The Power Principle TM : Accountability and Responsibility Welcome to Management Understanding Those You Lead Module 1 Module 3 Key Concepts • Communicating with Managers,Team Members and Across Departments • Using the 4Mat TM for Organizing Thoughts • The Power of Brainstorming • SCOPE TM : IFI Principles of Communication Pathway to Effective Teams Key Concepts • Personality Differences Using Jungle Motives TM • Harnessing the Power of Teams • Synergy: Getting to 1+1=3 • Activities that Matter TM Module 2 Professionalism and Business Acumen Key Concepts • Emotional Intelligence • Dress and Appearance • Business Etiquette • Handling Pressure • Dealing with Stress • Professional Body Language Module 4 Key Concepts • Interaction: Key to Engagement • Coaching and Mentoring • Employee Motivation • Active Listening with the 4Mat TM Engaging Employees Employee Retention and Productivity Making the Most of Your Time Module 6 The Pathway to Effective Communication