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Passing The Torch To The Next Generation of HR’s Most Talented Where Are Our Mentors? Jack Smalley, SPHR Director, HR Learning & Development
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Passing The Torch To The Next Generation of HR’s Most ...msshrm.shrm.org/files/Mentoring - Short.pdf · Passing The Torch To The Next Generation of HR’s Most Talented Where Are

Mar 06, 2018

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Page 1: Passing The Torch To The Next Generation of HR’s Most ...msshrm.shrm.org/files/Mentoring - Short.pdf · Passing The Torch To The Next Generation of HR’s Most Talented Where Are

Passing The Torch To The Next Generation of HR’s

Most Talented Where Are Our Mentors?

Jack Smalley, SPHR Director, HR Learning & Development

Page 2: Passing The Torch To The Next Generation of HR’s Most ...msshrm.shrm.org/files/Mentoring - Short.pdf · Passing The Torch To The Next Generation of HR’s Most Talented Where Are

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Up to 40 million Baby Boomers will retire within the next 10 years

Replaced by high potential Gen X’rs and Millenials

Human Resources will be the center of the greatest transformation within the U.S. work force

Before we can lead this organizational change, we must transform HR

Is your organization prepared?

Are your mentor’s identified and in place?

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The Next Generation of HR Professionals Critical Issues:

Rebuilding morale during economic recovery

Implementing culture of integrity after image of corporate fraud and greed

Constructing bridge of trust between employee/ leadership after resolution of EFCA

Drive succession planning to include multi- generational opportunities through diversity programs

Lead Organizational Change

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Why is HR Leadership Critical?

Less than 50% of employees trust their leaders

Only 14% of junior management have a role model at work

Company loyalty is at an all time low

Constant organizational change

Downsizing/rightsizing

Cradle to grave culture extinct

Employees will continue to leave boss

Page 5: Passing The Torch To The Next Generation of HR’s Most ...msshrm.shrm.org/files/Mentoring - Short.pdf · Passing The Torch To The Next Generation of HR’s Most Talented Where Are

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Mentoring Habits We Must Immediately Pass To Our Next Generation of HR’s Most Talented

Protecting your integrity

Critical decision making

Diverse talent management

Avoiding ‘ego-land’

Becoming a business partner at the Big Table

Page 6: Passing The Torch To The Next Generation of HR’s Most ...msshrm.shrm.org/files/Mentoring - Short.pdf · Passing The Torch To The Next Generation of HR’s Most Talented Where Are

Mentoring Habit #1

Protecting Your Integrity

Page 7: Passing The Torch To The Next Generation of HR’s Most ...msshrm.shrm.org/files/Mentoring - Short.pdf · Passing The Torch To The Next Generation of HR’s Most Talented Where Are

Mentoring Habit #1 - Protecting Your Integrity

The “Do Right” Rule

Most critical leadership possession

Leaders must protect

Fortune article

Integrity takes a lifetime to achieve A moment to lose

Page 8: Passing The Torch To The Next Generation of HR’s Most ...msshrm.shrm.org/files/Mentoring - Short.pdf · Passing The Torch To The Next Generation of HR’s Most Talented Where Are

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Mentoring Habit #1 - Protecting Your Integrity

There are no tough decisions

When warning lights flash – throw a rug over it

Don’t ignore the small issues – everything counts

We can all lose our integrity

Lapse in integrity makes the news Corporate fraud Insider trading Wall street bonuses Harassment

HR leads 24-7 Everything counts

Page 9: Passing The Torch To The Next Generation of HR’s Most ...msshrm.shrm.org/files/Mentoring - Short.pdf · Passing The Torch To The Next Generation of HR’s Most Talented Where Are

Mentoring Habit #2

Critical Decision Making

Page 10: Passing The Torch To The Next Generation of HR’s Most ...msshrm.shrm.org/files/Mentoring - Short.pdf · Passing The Torch To The Next Generation of HR’s Most Talented Where Are

Mentoring Habit #2 – Critical Decision Making

Best decisions made before a crisis Become a pilot

Nothing is unique to anyone Football field of problems HQ environment vs. manufacturing

Most successful HR leaders surround themselves with those who challenge us Who is in your inner circle? Asking subordinates for advice is greatest form of recognition

Protecting integrity should impact each decision

Page 11: Passing The Torch To The Next Generation of HR’s Most ...msshrm.shrm.org/files/Mentoring - Short.pdf · Passing The Torch To The Next Generation of HR’s Most Talented Where Are

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Mentoring Habit #2 – Critical Decision Making

Don’t rush to judgment Fact gathering Equal time to opposing views Valuing compromise

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Mentoring Habit #2 – Critical Decision Making

Mentor conflict resolution skills Address immediately Thoroughly communicate Identifying conflict traits

Firecracker Cold shoulder Back stabber Social zingers Trivia fighters Having the last word

Page 13: Passing The Torch To The Next Generation of HR’s Most ...msshrm.shrm.org/files/Mentoring - Short.pdf · Passing The Torch To The Next Generation of HR’s Most Talented Where Are

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Mentoring Habit #2 – Critical Decision Making

Address conflict immediately Avoiding fight or flight 42% of leader’s time

Ingredients of organizational conflict

Diversity Differences Needs/Desires Perceptions Power

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Mentoring Habit #2 – Critical Decision Making

Methods of conflict resolution Competition Avoidance Compromise Collaboration

Utilizing the 3 W’s

Who When Where

Stepping up to decision making

Page 15: Passing The Torch To The Next Generation of HR’s Most ...msshrm.shrm.org/files/Mentoring - Short.pdf · Passing The Torch To The Next Generation of HR’s Most Talented Where Are

Mentoring Habit #3

Diverse Talent Management

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Mentoring Habit #3 – Diverse Talent Management

Why HR must be the driver of diversity Top down management Company culture

Living the culture Knowledge

Understanding stereotypes

Understanding

Acceptance

Changing behavior

Senior management must embrace

Must be element of performance management

Management compensation

Page 17: Passing The Torch To The Next Generation of HR’s Most ...msshrm.shrm.org/files/Mentoring - Short.pdf · Passing The Torch To The Next Generation of HR’s Most Talented Where Are

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Mentoring Habit #3 – Diverse Talent Management

Diverse talent management begins with HR

Avoid social similarity

Admitting ‘our’ prejudices

Implementing recruitment/retention programs

Identifying today’s workforce needs

Generational differences

Expanding succession planning

Updating/revising performance management

Page 18: Passing The Torch To The Next Generation of HR’s Most ...msshrm.shrm.org/files/Mentoring - Short.pdf · Passing The Torch To The Next Generation of HR’s Most Talented Where Are

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Mentoring Habit #3 – Diverse Talent Management

Expanding diversity beyond race/gender

Driving generational diversity Attracting/retaining all four generations

Preparing for the Boomer exit 80 million Upper management Succession planning Embracing technology

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Mentoring Habit #3 – Diverse Talent Management

Diverse talent management can only be achieved with top management support

Page 20: Passing The Torch To The Next Generation of HR’s Most ...msshrm.shrm.org/files/Mentoring - Short.pdf · Passing The Torch To The Next Generation of HR’s Most Talented Where Are

Mentoring Habit #4

Avoiding Ego Land

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Mentoring Habit #4 – Avoiding Ego Land

Transitioning from people-person to corporate management

Why do we become someone else as we move up the corporate ladder

Remember who you are and what got you there

People are always watching Don’t allow little things to become big issues

Never lose touch with “your mentor” Take notes The gut check Stay with reality Remember “it’s integrity”

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Two of the Best Mentors

Ron Sybert Success through remaining who you are

Inner circle of diverse talent

Direct feedback

Great communicator

Larry Ferree Success through avoiding anonymity and irrelevance

Patrick Lencioni’s, The Three Signs of a Miserable Job

Made me feel like a valuable team member day 1

Great boss, mentor, friend

Still mentoring at age 73

Page 23: Passing The Torch To The Next Generation of HR’s Most ...msshrm.shrm.org/files/Mentoring - Short.pdf · Passing The Torch To The Next Generation of HR’s Most Talented Where Are

Mentoring Habit #5

Big Table Executive Partnership

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Mentoring Habit #5 – Big Table Executive Partnership

We have our greatest opportunity to sit at the big table as a business partner

BUT FIRST

Page 25: Passing The Torch To The Next Generation of HR’s Most ...msshrm.shrm.org/files/Mentoring - Short.pdf · Passing The Torch To The Next Generation of HR’s Most Talented Where Are

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Mentoring Habit #5 – Big Table Executive Partnership

Let go of the “HR Cop” mentality Take calculated risks Weigh all options

Business decisions With HR consulting

Embrace Business Operations Finance Sales/Marketing Productivity

Force yourself in meetings Then contribute

Page 26: Passing The Torch To The Next Generation of HR’s Most ...msshrm.shrm.org/files/Mentoring - Short.pdf · Passing The Torch To The Next Generation of HR’s Most Talented Where Are

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Mentoring Habit #5 – Big Table Executive Partnership

Demand to manage organizational change Communications “ME” issues Talent management Succession planning

Yes; it’s integrity again

Surround yourself with the best

Apply metrics to HR Measure everything $$

Bottom line management Upper management Attention getter

Page 27: Passing The Torch To The Next Generation of HR’s Most ...msshrm.shrm.org/files/Mentoring - Short.pdf · Passing The Torch To The Next Generation of HR’s Most Talented Where Are

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Conclusion Baby Boomers/GenX’rs Begin mentoring immediately

GenX’rs/Millenials Find a mentor immediately

“There is a reason hearses don’t have luggage racks.”

David Cottrell Monday Morning Leadership

Page 28: Passing The Torch To The Next Generation of HR’s Most ...msshrm.shrm.org/files/Mentoring - Short.pdf · Passing The Torch To The Next Generation of HR’s Most Talented Where Are

Wishes You the Greatest of Leadership Success