Partnerships in Practice an evaluative study of the Hampshire Healthcare Library Service Syed Adnan Adil Health Libraries Group Conference, 19-20 July,

Partnerships in Practice

an evaluative study of the Hampshire Healthcare Library Service

Syed Adnan Adil

Health Libraries Group Conference, 19-20 July, 2010

Brief Introduction

Health Libraries Group Conference, 19-20 July, 2010

•Started on 1st April, 2009.•Collaboration of five NHS trusts•Service contract (2010-2013)•One Stakeholders-board for decisions & reviews•Operates from nine physical libraries•Staffing: 23 (11 professional librarians+ 12 library assistants)•Registered library users (7,185) July,2010

Brief Introduction

Health Libraries Group Conference, 19-20 July, 2010

Service Users

1. Basingstoke and North Hampshire Foundation Trust

2. Hampshire Partnership NHS Foundation Trust

3. Hampshire Primary Care Trust

4. Southampton City Primary Care Trust

5. Winchester and Eastleigh Healthcare NHS Trust

6. South Central Strategic Health Authority

7. Students from Bournemouth & Southampton Universities for some services

8. Mostly other NHS and voluntary health organizations based in Hampshire

Background of the merger• Review of the NHS-funded Library Services in NHS South Central

by Business Sense UK (August,2008)• Review recommended collaboration among libraries• Efficient service model during recent recession • Centralizations of services & resources• Standardization and uniform Service Model

Health Libraries Group Conference, 19-20 July, 2010

Operational ManagementSix Internal Sub-groups

a. Websiteb. Publicity & Promotionc. Journals & Collectionsd. Traininge. Current awarenessf. Inter-library loans & Circulations

Some temporary task & finish groups e.g.a. Library Surveyb. Literature searching

Health Libraries Group Conference, 19-20 July, 2010

• User constituencies for ten librarians

• Enhanced outreach services

• Brand establishment

• Defined service standards

• Efficiency savings (20% spending cut on Journals)

• Team development

• Learning by sharing culture (Job Swaps practices)

• Technology adoptiona. Library website

b. Netvibes for current awareness service

Health Libraries Group Conference, 19-20 July, 2010

Achievements

Outreach Services Map

Health Libraries Group Conference, 19-20 July, 2010

a. Maximizing value for moneyb.Meeting the service standardsc. Showing how this partnership has an impact on host Trusts?d. Promoting awareness about services

e. Engaging with users

Health Libraries Group Conference, 19-20 July, 2010

Future Goals

Tricks of the Trade

1. Change management2. Collective wisdom3. Regular team meetings4. Right person for the right job5. Motivation6. Staff development

Health Libraries Group Conference, 19-20 July, 2010

Conclusion

When you are through changing, you are through (Bruce Barton)

Health Libraries Group Conference, 19-20 July, 2010

Thank You

Any Questions ????

References can be provided upon request

Health Libraries Group Conference, 19-20 July, 2010

References

References can be provided on request. Images presented in this presentation has been taken from Google Images & Free Images galleries & has been used solely for education purpose.

Health Libraries Group Conference, 19-20 July, 2010