PARTNERING WITH POLY FOR HOSTED VOICE SERVICE … · Hosted Voice service providers deliver cloud-based communications services or applications (hosted voice or voice/video) to small,

PARTNERING WITH POLYFOR HOSTED VOICE SERVICE PROVIDERS

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TOP 5 REASONSSERVICE PROVIDERS SHOULD SELL POLY ENDPOINTS

1 Best overall value

You know about Poly’s reputation for high-quality, reliable phones, headsets, and video gear. You know that most of the leading Hosted Voice players offer Poly devices. (Maybe you offer Poly in deals where you need a “premium” offer.) But did you know that, with the Poly VVX x50 series of phone endpoints, you can deliver premium quality at competitive price points? And did you know you can provide a complete portfolio of endpoints as either an upfront purchase or monthly rental? It’s time to take another look at Poly.

2 Legendary audio performance

We engineer our desktop phones, headsets, and audio and video conference devices to deliver amazing audio clarity and reduce background noise. Poly technologies like HD Voice, Acoustic Fence, and Active Noise Cancellation help ensure your customers can hear what they want to and block out the rest. Demonstrating these features to your prospects will show them how they can overcome open office distractions and background noise.

3 Simplified management

Poly has innovative device management tools that help streamline device provisioning, simplify device management, and speed up troubleshooting and issue resolution. We design our Polycom Device Management Service for Service Providers (PDMS-SP) to make device management, configuration, and troubleshooting easier.

4 Complete UC endpoint product portfolio

We create our desktop and conference phones, headsets, analog terminal adapters, and video communications gear to fit a variety of use cases and environments. That’s why Poly is your one-stop shop for UC endpoints. We also offer software, services, and tools to help you deploy and manage those endpoints more effectively.

5 No certification needed to sell Open SIP phones

Poly no longer requires certification for your company to sell our VoIP endpoints. That makes it easier than ever to begin selling Poly endpoints to your customers.

PARTNERING WITH POLY FOR HOSTED VOICE SERVICE PROVIDERS

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TOP 5 REASONSSERVICE PROVIDERS SHOULD JOIN THE POLY PARTNER PROGRAM

1 Leverage Poly's leadership and brand

Plantronics and Polycom have joined together as Poly. We build on our leadership in the communications and collaboration market, providing innovation and high-quality end user experiences. Your business will benefit from the strength of our brand when you offer Poly endpoints as part of your overall solution.

2 Get support for go-to-market efforts

We don’t take the term “partner” lightly. Partners work to succeed together. We aim to provide Poly partners like you with products, tools, and resources to ensure your success and growth. From sales training to brand and product assets to go-to-market resources, we support your efforts to grow your business with Poly.

3 Access to special pricing, promotions, and discounts

Poly offers periodic partner-only promotions and discounts that can help close deals and drive growth.

4 Participate in invite-only service provider events

We invite our Hosted Voice service provider partners to special partner events and webinars. These sessions offer you an opportunity to learn from Poly and industry thought leaders. They also give you a chance to provide your input and feedback.

5 Access to partner-only tools and programs

Poly partners can take advantage of exclusive tools and programs. In particular, Poly Device Management Service for Service Providers (PDMS-SP) provides a cloud-based tool to help you manage, configure, and troubleshoot devices more easily. And the Poly Device-as-a-Service (DaaS) program boosts your flexibility by giving you a way to offer endpoints as a monthly service rather than a capital purchase.

PARTNERING WITH POLY FOR HOSTED VOICE SERVICE PROVIDERS

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TOP 5 QUESTIONS TO ASK

1 How does Poly support its Hosted Voice partners?

At the entry level of our Hosted Voice partner program, your Poly distributor will provide primary account support. As our partnership level grows, we’ll assign you a Poly account manager, and you will be eligible for additional partner program support. You’ll also be able to access a complete list of program benefits after you join our Hosted Voice partner program.

2 Do I qualify as a Hosted Voice service provider?

Hosted Voice service providers deliver cloud-based communications services or applications (hosted voice or voice/video) to small, medium, and large businesses from their application servers in the cloud. Poly will help determine which partner program best fits your business when you apply.

3 How does Poly's Device-as-a-Service program work, and are we eligible?

With Poly’s Device-as-a-Service (DaaS) program, you can easily offer endpoints as a rental instead of an upfront purchase. By using the DaaS program, you avoid the upfront capital expense for the endpoints and can provide your customers with the flexibility of a rental. You need to sell at least 1,200 phones per year to be eligible to join the DaaS program.

4As a Hosted Voice partner, can we sell other Poly products, like headsets or video endpoints?

Yes. Hosted Voice partners can sell the full range of Poly products and services, as long as they meet certification requirements for the product category.

5 What tools does Poly provide to simplify management of devices?

Poly offers several software tools for this purpose, including our Poly Device Management Service for Service Providers (PDMS-SP). PDMS-SP provides an easy, powerful, cloud-based tool to manage, configure, troubleshoot, and report on voice endpoints.

PARTNERING WITH POLY FOR HOSTED VOICE SERVICE PROVIDERS

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TOP 5 SERVICE PROVIDER OBJECTIONS/CONCERNS

TOP 5 SERVICE PROVIDER FAQS

©2019 Plantronics, Inc. All rights reserved. Poly and the propeller design are trademarks of Plantronics, Inc. 12.19 551431

1 We don't sell enough Polycom phones to qualify.

There are no minimum sales requirements to join the Poly Hosted Voice partner program. You can benefit from the partner program even if you’re a smaller service provider.

2 We don't sell Polycom phones because they are too expensive.

Our latest generation of phones, the VVX x50 Series, provides a terrific value by combining excellent quality and our legendary audio experience with a competitive pricing structure.

3I don't want my team to have to go through training and certification to sell Polycom phones.

While Voice certifications and training are still available and always a good idea, we no longer require that partners complete them before selling our voice products.

4 Our customers say they can find Poly voice endpoints cheaper online.

Poly phones found online at rock-bottom prices are often “gray market” devices sold by unauthorized retailers. These phones are not eligible for the same warranty and support that’s available on Poly devices purchased through authorized channels. They may have been previously sold or used and/or originally configured for sale in another country. Poly continues to take steps to shut down gray market sources and ensure our partners can compete on an even playing field.

5 I already sell phones from one of your competitors.

If it’s been a while since you last reviewed your phone offerings, we’d encourage you to take another look at Poly. The new Poly offers a complete range of products for Hosted Voice providers. We’re also focused on being easier to work with and more responsive to our partners. We work with a broad range of call control platforms and distribution partners, so you can begin offering Poly products without changing existing business relationships.

1 What certifications do I need to sell phones and/or headsets?

We offer training tools and resources to help you sell Poly products more effectively, but we no longer require certification to sell voice endpoints or headsets. Just join our partner program and order through our distribution network.

2 Do I need to purchase through a distributor, and what are my options?

Yes. Partners need to purchase from Poly through our distribution network. To see a list of distribution partners in your region, view the Polycom Distributor Locator found at polycom.com.

3 Will I get a better discount as a Hosted Voice partner?

We offer different discounts and incentives to partners, along with deal registration on larger opportunities. Your distributor or Poly account manager will work with you to determine what discounts apply to your business.

4What tools or services does Poly provide to help deploy and manage devices?

Poly offers multiple software tools for managing devices. These include the Poly Device Management Service for Service Providers (PDMS-SP). PDMS-SP provides an easy, powerful, cloud-based tool to manage, configure, troubleshoot, and report on voice endpoints.

5 Can I get demo units to use for sales and training purposes?

Yes. As a Poly partner, you can purchase demonstration equipment at a special discount.