Part 2. Converged networks and services 4. Convergence of fixed networks 4.1. Network characteristics # PSTN/ISDN # Data networks 4.2. PSTN/Internet convergence for data services # Internet access 4.3. PSTN/Internet convergence for voice services # VoIP and IP Telephony 4.4. QoS issues and Reliability 4.5. Estimation of Call Quality
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Part 2. Converged networks and services 4. Convergence of fixed networks 4.1. Network characteristics # PSTN/ISDN # Data networks 4.2. PSTN/Internet convergence.
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Part 2. Converged networks and services 4. Convergence of fixed networks
4.1. Network characteristics # PSTN/ISDN
# Data networks
4.2. PSTN/Internet convergence for data services # Internet access
4.3. PSTN/Internet convergence for voice services # VoIP and IP Telephony
4.4. QoS issues and Reliability
4.5. Estimation of Call Quality
4.1. Network characteristics• PSTN – more then 100 years history• Basic principals – circuit switching, connection-oriented• Three phases on the session• Reservation of network resources:
# analog voice channel – 4 kHz
# digital voice channel – 64 kbps• Guaranteed level of QoS (delay/loss)• Very high availability – outage is less then 5 min/year
Quality Guaranteed limit No guarantee on delay, jitter and loss on transmission quality
4.2. PSTN/Internet convergence for data services: Narrowband Internet access
(local area)
LEXLEX
LEXLEX
(local area)
(local area)LEXLEX
LEXLEX
ISP
LEXLEX
AccessPoP
AccessPoP
LEXLEXLEXLEX
LEXLEX
AccessPoP
AccessPoP
AccessPoP
AccessPoP
CentralPoP
CentralPoP
PSTN
trunk(ISDN PRI)
trunk(SS7)
LEXLEX LEX - Local ExchangePoP – Point-of-PresenceISP – Internet Service Provider
Internet access methods
Home Network Intermediate Network
modem bank/access server/router
Access Devices
ISP
X
ATM/FR/LLATM/FR/LL
ISP PoPCorporate PoP
accessserver /router
POTSISDN
xDSLcablemodem
X
CATVCATV
FR - Frame RelayLL – Leased line
Virtual PoP(VPOP)
FR/ATM/LL
POTS/ISDN
Narrowbanddial-in accessNarrowbanddial-in access
Narrowbanddial-in access
withvirtual POP
Narrowbanddial-in access
withvirtual POP
Broadbandaccess
Broadbandaccess
Corporate leased line
access
Corporate leased line
access
ISP
bac
kbon
eIS
P b
ackb
one
PSTN
PSTNX
BroadbandaccessBroadbandaccess
4.3. PSTN/Internet convergence for voice servicesA. Converged network
GatewayGateway
LAN PC LANLAN LAN
Modem/Router
RouterServer
Router
App server
Res. house
PBX
Branch officeHQ office
IP-based public/private network
PS
TN
/IS
DN
B. Network scenarios for VoIP
GatekeeperCall ProcessingName’s ServerOAM Server
RAS
POP
PS
TN
/IS
DN
Internet
64 kbit/s speechVoice over IPMessage interface to central server
PC to Phone
Phone to PhonePhone to PC
PC to PC
VoiceVoice
Voice IWU(Gateway)
RAS
POP
Voice IWU(Gateway)
MGCP
S0urce
Destination
C. VoIP protocols
• IP is designed to be media-independent transport mechanism (different transport technologies can be use)
• Call control or call processing technique maps telephone numbers or user names into IP source/destination addresses
• Call control is implemented by call-control software running on servers (gatekeepers)
• Gatekeepers communicate with voice gateways, end-user handsets or PCs using call-control protocols.
VoIP protocols: 1. H.323, ITU-T
• H.323 - first call control standard for multimedia networks. Was adopted for VoIP by the ITU in 1996• H.323 is actually a set of recommendations that define how voice, data and video are transmitted over IP-based networks • The H.323 recommendation is made up of multiple call control protocols. The audio streams are transacted using the RTP/RTCP • In general, H.323 was too broad standard without sufficient efficiency. It also does not guarantee business voice quality
H.323 call setup process
VoIP protocols: 2. SIP - Session Initiation Protocol, IETF (Internet
Engineering Task Force)
• SIP - standard protocol for initiating an interactive user session that involves multimedia elements such as video, voice, chat, gaming, and virtual reality. Protocol claims to deliver faster call-establishment times.
• SIP works in the Session layer of IETF/OSI model. SIP can establish multimedia sessions or Internet telephony calls. SIP can also invite participants to unicast or multicast sessions.
• SIP supports name mapping and redirection services. It makes it possible for users to initiate and receive communications and services from any location, and for networks to identify the users wherever they are.
•SIP – client-server protocol, Rq from clients, Rs from servers. Participants are identified by SIP URLs. Requests can be sent through any transport protocol, such as UDP, or TCP.
•SIP defines the end system to be used for the session, the communication media and media parameters, and the called party's desire to participate in the communication.
•Once these are assured, SIP establishes call parameters at either end of the communication, and handles call transfer and termination.
•The Session Initiation Protocol is specified in IETF Request for Comments (RFC) 2543.
SIP Proxy operation
SIP Redirect Server
VoIP protocols : 3. MGCP/Megaco/H.248
• MGCP - Media Gateway Control Protocol, IETF [Telcordia (formerly Bellcore)/Level 3/Cisco]
• MGCP – control protocol that specifically addresses the control of media gateways
• Megaco/H.248 (IETF, ITU) - standard that combines elements of the MGCP and the H.323, ITU (H.248)
• The main features of Megaco - scaling (H.323) and multimedia conferencing (MGCP)
How MGCP coordinates the Media Gateways
Which Standard?
1. H.323 H.323, with its roots in ISDN-based video-conferencing,has served its purpose of helping to transitionthe industry to IP telephony. Today, however, itscircuit switched heritage makes H.323 complex toimplement, resource intensive, and difficult to scale.Vendors and service providers are now de-emphasizingH.323’s role in their IP voice communicationsstrategies.
Which Standard?(Cntd.)
2. SIPSIP is ideal for IP voice and will play an importantrole for next generation service providers and distributedenterprise architectures. SIP suffers from someof the limitations of H.323 in that it has become acollection of IETF specifications, some of which arestill under definition. The other similarity withH.323 is that SIP defines intelligent end points andvendors have found this approach to be more costlyand less reliable.
Which Standard?(Cntd.)
MGCP/MEGACO/H.248In contrast to SIP, the MGCP/MEGACO standardsboth centralize the control of simple telephones.This is popular in environments where both cost andcontrol are important issues, which is certainly thecase in the enterprise environment where the PC canbe used to augment features and functionality.
H.323 vs. SIP
VoIP components
Intranet/Internet
(IP Network)
Intranet/Internet
(IP Network)Router
Gatekeeper
VoIPTerminals
Router
Gateway(Voice IWU)
PSTN/ISDN
PSTN/ISDN ATMATM
PBX
VoIPTerminals
Gatekeeper
Gateway(Voice IWU)
VoIP components and their functionsIP Gateway• Packetizes voice • Supports telephone signaling• Applies audio compression• Provides connection control (mapping signaling protocols and addresses: E.164 IP address)• Tags voice packets using QoS mechanisms (DiffServ, Priority,…)Router• Recognizes voice packet and tags it accordingly• Prioritizes packets as needed• Manages bandwidth allocation• Provides queuing of traffic overflow
Gatekeeper - media gateway controller• MGC acts as the master controller of a media gateway• Supervises terminals attached to a network• Provides a registration of new terminals• Manages E.164 addresses among terminals
D. VoIP scenarios: Phone-to-Phone
PS
TN
/IS
DN
VoIP Server(Gatekeeper)
RAS
POP
PS
TN
/IS
DN
InternetVoice
Voice
Voice IWU(Gateway A)
RAS
POP
Voice IWU(Gateway B)
Basic Call "Phone-to-Phone" A-Subscriber dials IWU E.164 number Normal Call Setup (a) between A-Subscriber and A-IWU Announcement from A-IWU to user Input of A-Subscriber E.164 Number, PIN and B-Subscriber E.164 Number (via multi-
frequency code) (SP) Call setup (b) within the Internet between A-IWU and B-IWU (routing functions
are in gatekeeper) Normal Call Setup (a) between B-IWU and B-Subscriber.
A B
A B
MGCP
(a) (b) (a)
VoIP scenarios: PC-to-Phone
PS
TN
/IS
DN
VoIP Server(Gatekeeper)
RAS
POP
PS
TN
/IS
DN
InternetVoice
Voice
Voice IWU(Gateway)
RAS
POP
Voice IWU(Gateway)
Basic Call "PC-to-Phone" PC needs VoIP software (support on of Signaling Protocols) Normal Internet login (a) of A-Subscriber Access to VoIP Server Input PIN and B-Subscriber E.164 Number (SP) Call setup (b) within the Internet between A-subscriber and B-IWU (routing
functions are in gatekeeper) Normal Call Setup (a) between B-IWU and B-Subscriber.
(b)
(b)
(a)
(a)
AB
AB
VoIP scenarios: Phone-to-PC
PS
TN
/IS
DN
VoIP Server(Gatekeeper)
RAS
POP
PS
TN
/IS
DN
InternetVoice
Voice
Voice IWU(Gateway)
RAS
POP
Voice IWU(Gateway)
Basic Call "Phone to PC" PC needs VoIP software (support on of Signaling Protocols) Normal Internet login (a) of B-Subscriber and registration at gatekeeper (E.164 to IP
address mapping) A-Subscriber dials IWU E.164 number Normal Call Setup (a) between A-Subscriber and A-IWU Input of A-Subscriber E.164 Number, PIN and B-Subscriber E.164 Number (SP) call setup call setup (b) within the Internet between A-IWU and B-subscriber PC (routing
functions and address mapping are in gatekeeper)
MGCP
(a)
(a)
(b)
(b)A
B
A B
E. Difference between VoIP and IP-T
• Voice over IP (VoIP) indicates that an analog voice signal has been digitized and
converted into the packet format used by IP. This is done in order to allow telephony and
other audio signals to be transported over the same network as regular data traffic.
Thus, VoIP refers to a conversion and transportation process.
• IP-Telephony is a service and it refers to VoIP over the public Internet. Although
technically feasible, the call quality is considered to be too variable for serious use by
business professionals. This comes from the fact that voice traffic has to be given
priority over data. However, VoIP is employed over managed IP infrastructures, e.g.
corporate intranets and the backbone networks of carriers.
• Unfortunately, the terms VoIP and IP-Telephony are often used interchangeably.
• Business VoIP service is defined as a high quality, reliable service capable of
sustaining mission-critical communications. High quality is defined as clear audio with
the absence of echo. A reliable service connection provides an error free transmission
with no service interruptions.
• IP-Telephony uses IP as the transport mechanism but it uses the public data
network (i.e., the Internet) to transmit voice packets. Because the Internet is an
unmanaged, non-voice engineered conglomerate of many networks, it cannot
guarantee bandwidth and timely delivery of voice packets, resulting in unacceptable
voice quality for business communications.
• By transmitting voice over a private managed IP data network, you can control all of the network characteristics required to ensure high-quality, reliable voice communications over a data network.
Business VoIP and IP-T
TeleGeography VoIP market predictions for 2005
In 2005 the international VoIP traffic will exceed 40 billion minutes with more than 30% annual growth.
Roadblocks to ConvergenceQuality of Service (QoS): The converged network must deliver the same QoS as the traditional Public Switched Telephone Network (PSTN); without it, video- and voice-over-IP are simply not viable. In an IP-based network, this requires handling data packets - to reduce loss, latency and jitter - with a QoS significantly higher than most data transmission networks are designed to support.
Reliability and Availability: The converged network must provide redundancy and fault-tolerance with "five nines" (99.999%) availability. While this is the standard level for most voice systems, many data networks lack the infrastructure to deliver such high availability across the entire system.
Bandwidth: The converged network must provide the necessary bandwidth to accommodate voice and video applications, which can demand considerably more than most data applications. While some efficiency schemes have proved useful in lowering the required bandwidth, most have been unable to effectively balance transmission speeds with voice and video quality.
Security: In traditional IP networks, packets are transmitted across shared segments, where the possibility exists that someone could decode packets and access secure information. A converged network must provide a new measure of encryption and security for voice traffic.
4.4. QoS issues and Reliability
• The number one issue operators have is:guarantee of Quality of Service
How to support voice traffic on backbone ?Actually, this is the number two issue
• The number one issue is:
Reliability of the data network
• Why? QoS makes only sense if the network is up and running all the time, hence reliable
A. Reliability
• Reliability in PSTN networks is already for 10s of years equal to the famous 99.999%, also called the 5 nines
• Operators are so used to this reliability that they take it for granted
• Why is it so important?– 99% means downtime of 3.7 days per year– 99.9% means downtime of 9 hours per year– 99.99% means downtime of 53 minutes per year– 99.999% means downtime of 5.5 minutes per year
• Traditional IP data equipment does not offer 5 nines reliability
Nines of availability and corresponding downtime
Reliability is a fundamental philosophy
Source: Infonetics Research, November 2001 The Tier 1 Service Provider Opportunity, US/Canada 2001
0% 25% 50% 75% 100%
Product Reliability
Best Price-to-Performance Ratio
Financial Stability
Leading-Edge Technology
Manufacturer’s ProductsAlready Installed
Pre-and post-salesservice and support
Manufacturer reputation
Manufacturer’s futureproduct offering
Leasing and Financing Options
Lowest Price
Sales and Marketing Services
Network Integration andDesign Services
100
82
73
73
64
64
45
45
27
27
18
9
Percent of Respondents Rating 6 to 7
Manufacturer Selection Criteria (Q61, n-11)
Source: Contingency Planning Research, a division of Eagle Rock Alliance Ltd
Reliability moved up the value scale
andnow rates
highest for Tier_1Service Providers
Reasons for system unavailability
Source: Gartner Group
• User Errors and Process: Change management, process inconsistency• Technology: Hardware, network links, environmental issues, natural disasters• Software Application: Software issues, performance and load, scalingOn average, computer system reliability is estimated at around 98.5%. This number includes not only the data networks and their components, but all the core business applications, servers, and mainframes.
Why are traditional IP Routers Unreliable? 7% Customer Premises Equipment
36% Router Operations Software/hardware
updates Configuration errors
21% Router Failures Hardware fault
intolerance Software quality
Physical Links 27%
Congestion 5% Network Engineering
Malicious 2%Unknown 2%
Source: University of Michigan
MPLS traffic engineering
Diversity of paths Fast Restoration
Software process isolation and redundancy 99.999 percent available hardware
Software upgrades Hardware upgrades
Common causes of downtime in IP networks Source: University of Michigan and Sprint study, October 2004
More than half of the problems causing downtime in IP networks- 59% - pertain to routing management issues.
More deeply, 36% of these problems are attributable to router misconfigurations, and 23% come from a category broadly described as "IP routing failures." By contrast, of the remaining 41% of problems, link failures of some form account for 32%, and "other causes" comprise the remaining 9%.
Benefits of network reliability and losses due to failures
– Reductions in capital expenditure • eliminates requirement for duplicate hardware
configurations to support redundancy
– Reductions in ongoing operational costs• lower maintenance due to reduced number of
network elements• true non-service-interrupting upgrades• reduced floor space, cooling and power
requirements
– Revenue opportunities• no data session interruption during control
plane switchover will allow customers to achieve 99.999 percent availability
• Instead of one reliable router, provide a reservation for each router
• Not quite the solution, isn’t it ?– double the price– need for extra interfaces for interconnection– but more importantly in case of failure, it takes time to
reroute the traffic from one to the other, in the meantime the ongoing calls are affected