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Paperprototype2:EvaluationThe second prototype has been tested on 10 different people, all between
the ages of 20 and 23. 4 of them study computer science, 3 are studyinganother form of engineering and the others are university students as well.
One woman, 9 men. This isn't a very diverse test audience, but it representsa considerable part of the iPhone users (young adults, well educated).
I asked the test persons about their experience with smartphones. As you
can see in figure one, 80% of the tested users either own an iPhone or have
at least used an iPhone. This was important to me because the applicationwill be created for the iPhone, and some basic iOS knowledge is preferred. 2
people had never used a smartphone, so I would also get a perspective on
how difficult it is for inexperienced people to work with the app.
Figure1:iPhoneexperience
NextIpolledfortheirexperiencewithaugmentedrealityapplications.Thiscanbeseeninfigure2.50%hadneverusedanARapp,sosomeexplainingneededto
bedoneinadvance.TheARexperiencewasnotrequired,butpreferred,sincepeoplewithexperiencecouldcomparemyappwiththeonestheyvetested.
Figure2:Augmentedrealityexperience
Then,Iaskedwhichsocialnetworkstheyuse.ThisstatisticisinterestingtoknowthepriorityofthenetworksthatIllbuildin.However,slideshareandmendeley
wereneverselected,becausetheaudiencedidnotincludefacultymembersoracademics.Thesenetworksarenotpopularwithstudents,butphdstudents,
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professorsorotheracademicsmightbemoreinterestedinthesenetworks.Iwill
testtheappwithacademicsinthenextiteration,sothiswillprovidemewithmoreresults.Theothernetworkfilledinonthequestionnairewasfoursquare,
usedby1(10%)ofthetestpersons.
Facebookisaclearwinner,anditwilldefinitivelybeimplementedbecausethefacerecognitionwillrequireit.Twitter
Figure3:Socialnetworks
Notesduringthetesting
Thethinkaloudtechniquewasappliedduringallthetestsandtasksweregiven
totheusers.SomeopinionswereaskedofthingsthatIwasnotyetsureabout.
Inotedhowmanyoftheuserstappedonthenameofarecognizedpersonoronthefaceitself:3tappedthename,7theface.Therelevanceofthiswillbe
explainedlater.
Questionnaireanswers
TheanswerstothequestionnairecanbefoundinappendixA.
ThequestionnaireitselfisthestandardUSEquestionnaire.Iwilldiscussthedifferentcategoriesoftheform.
1. Usefulness:Theappscoredgreatonquestions1,3,6and8.Peoplethinkitisusefulanditdoeswhattheyexpectittodo.Itdoesnotmakethe
thingstheywanttoaccomplisheasier(5),nordoesgivesthemmore
controlabouttheactivitiesintheirlives(4).Thisisnormal,becauseitisntalife-changingproduct.Theanswerstowhetheritmeetstheneeds
oftheuser(7)weredivided,becausesomeusersjustdidnothaveaneed
forthisapplication.2. Easeofuse:Theeaseofusewasingeneralgoodtoverygood.Itsuser
friendly,easytouse,consistentQuestion12howeverdoesnothaveagreatscore.Thisisbecause,duetothelackofahomebuttononalotof
views,usersneededtogobackafewpagestogettothehomescreen.This
willbeadaptedinprototype3.UsingtheapplicationeffortlessdependedontheiOSexperienceoftheuser,becausetheappusesthestandardway
ofnavigatingthroughviewsmostofthetime.
3. Easeoflearning:Noneofthesequestionshadascorebelow5.Thisisverypositive.ThisisduetotheiOSwayofnavigating,asdescribedabove.
4. Satisfaction:Theusersweredividedaboutwhethertheyfeeltheneedtohaveit(29).TheiPhoneownerswouldreallywantit,butthepeoplethat
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donothaveasmartphonewerelessinterested.Thisisbasicallybecause
theyhavebutlittleinterestinapplicationsingeneral.Asidefromthis,theapplicationseemstobefuntouse,andeverybodywassatisfied.
Positive/negativepoints
Iaskedtheuserstolistthepositiveandnegativeaspectsoftheapp.Thepositivepointsweremostlytheconcept(thefacerecognitionandaccumulationofsocial
networks),thecleanUIandtheiOSstyleofworking.Thenegativepointsaremuchmoreinteresting,becausetheyllhavetobe
improvedforthenextiteration.
OneremarkthatIhadfrom9outof10userswasthattherewasonlyonebuttongoingtothehomeview,anditwasonthecameraview.Sonowhereinthe
networkoverviewofapersonorinthespecificnetworkofapersonwastherealinktothehome.Thisway,ittakes3-4clickstogettothehomescreen,whichis
toomuch.Thenextprototypewillhavemorehomebuttons.
Anotherremarkthatwasmadeby6outof10userswasthatthecontactinfo-buttoncouldhavebeenclearer.Atthemoment,itslikeinfigure4,butwiththe
@-symbol,itmakesusersthinkthatitreferstoemailingtherecognizedperson.
Soadifferenticonwillneedtobefound.ThiswillprobablybetheiOScontactsicon,showninfigure5.
Figure4:Oldcontactinfobuttonleft,andthenewoneontheright
AbigissuewastheNothim/her?-button.Thisbuttonwasshownintheperson
overviewview.Sowhenapersonisrecognizedwrongly,andtheuserlooksathisinfo,itwillfetchalltheinfoaboutthewrongpersonbeforetheusergetstheopportunitytocorrecttherecognition.Everybodyagreedthatthiswastoolate.
Theincorrectly-tagged-buttonshouldbeplacedonthecameraview.However,
theopinionsweredividedamongsttheusers.Someofthem(2)wantedanincorrectbuttonunderthetagframe,others(4)wantedithiddenfromtheview
butitwouldbecomevisibleupontappingthenameoftheperson.Thisiswhythe
statisticdescribed2sectionsaboveisuseful.70%tappedthepersonsface,30%hisname.Soitisapossibilitytohidetheincorrectbuttonunderthename,andI
willgoforthisoptioninthenextiteration.Theremaining4usersallhaddifferentsuggestions,buttheystoodaloneintheiropinion.
Onlyonepersoncomplainedaboutthebinarysystemofdisplayingnetworks.He
wantedmorecontrolabouttheaccessibleinformation.Iwillnotdothisfornow,because1outof10isntenoughtorevisethissystem.
Oneotherpersonwantedtobeabletofollowrecognizedtwitterusersfrom
insidetheapp.Thisisntabigchange,andactuallyagoodidea,soIwilladdthisandevaluatethisinthenextiteration.
AppendixA:Questionnaireanswers
Usefulnessquestions
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1) The application helps me be more effective.
Strongly disagree Strongly agree
2) The application helps me be more productive.
Strongly disagree Strongly agree
3) The application is useful
Strongly disagree Strongly agree
4) The application gives me more control over the activities in my life.
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Strongly disagree Strongly agree
5) The application makes the things I want to accomplish easier to get done.
Strongly disagree Strongly agree
6) The application saves me time when I use it.
Strongly disagree Strongly agree
7) The application meets my needs
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Strongly disagree Strongly agree
8) The application does everything I would expect it to do.
Strongly disagree Strongly agree
Easeofusequestions
9) The application is easy to use
Strongly disagree Strongly agree
10) The application is simple to use
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Strongly disagree Strongly agree
11) The application is user friendly
Strongly disagree Strongly agree
12) The application requires the fewest steps possible to accomplish what I want to dowith it
Strongly disagree Strongly agree
13) The application is flexible
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Strongly disagree Strongly agree
14) Using the application is effortless
Strongly disagree Strongly agree
15) I can use the application without written instructions
Strongly disagree Strongly agree
16) I don't notice any inconsistencies as I use the application
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Strongly disagree Strongly agree
17) Both occasional and regular users would like the application
Strongly disagree Strongly agree
18) I can recover from mistakes quickly and easily
Strongly disagree Strongly agree
19) I can use the application successfully every time
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Strongly disagree Strongly agree
Easeoflearningquestions
20) I learned to use the application quickly
Strongly disagree Strongly agree
21) I easily remember how to use the application
Strongly disagree Strongly agree
22) It is easy to learn to use the application.
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Strongly disagree Strongly agree
23) I quickly became skillful with the application.
Strongly disagree Strongly agree
Satisfactionquestions
24) I am satisfied with the application
Strongly disagree Strongly agree
25) I would recommend the application to a friend
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Strongly disagree Strongly agree
26) The application is fun to use
Strongly disagree Strongly agree
27) The application works the way I want it to work.
Strongly disagree Strongly agree
28) The application is wonderful
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Strongly disagree Strongly agree
29) I feel I need to have it
Strongly disagree Strongly agree
30) It is pleasant to use
Strongly disagree Strongly agree