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Paper Prototype 2 Evaluation

Apr 06, 2018

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Gerry Hendrickx
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    Paperprototype2:EvaluationThe second prototype has been tested on 10 different people, all between

    the ages of 20 and 23. 4 of them study computer science, 3 are studyinganother form of engineering and the others are university students as well.

    One woman, 9 men. This isn't a very diverse test audience, but it representsa considerable part of the iPhone users (young adults, well educated).

    I asked the test persons about their experience with smartphones. As you

    can see in figure one, 80% of the tested users either own an iPhone or have

    at least used an iPhone. This was important to me because the applicationwill be created for the iPhone, and some basic iOS knowledge is preferred. 2

    people had never used a smartphone, so I would also get a perspective on

    how difficult it is for inexperienced people to work with the app.

    Figure1:iPhoneexperience

    NextIpolledfortheirexperiencewithaugmentedrealityapplications.Thiscanbeseeninfigure2.50%hadneverusedanARapp,sosomeexplainingneededto

    bedoneinadvance.TheARexperiencewasnotrequired,butpreferred,sincepeoplewithexperiencecouldcomparemyappwiththeonestheyvetested.

    Figure2:Augmentedrealityexperience

    Then,Iaskedwhichsocialnetworkstheyuse.ThisstatisticisinterestingtoknowthepriorityofthenetworksthatIllbuildin.However,slideshareandmendeley

    wereneverselected,becausetheaudiencedidnotincludefacultymembersoracademics.Thesenetworksarenotpopularwithstudents,butphdstudents,

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    professorsorotheracademicsmightbemoreinterestedinthesenetworks.Iwill

    testtheappwithacademicsinthenextiteration,sothiswillprovidemewithmoreresults.Theothernetworkfilledinonthequestionnairewasfoursquare,

    usedby1(10%)ofthetestpersons.

    Facebookisaclearwinner,anditwilldefinitivelybeimplementedbecausethefacerecognitionwillrequireit.Twitter

    Figure3:Socialnetworks

    Notesduringthetesting

    Thethinkaloudtechniquewasappliedduringallthetestsandtasksweregiven

    totheusers.SomeopinionswereaskedofthingsthatIwasnotyetsureabout.

    Inotedhowmanyoftheuserstappedonthenameofarecognizedpersonoronthefaceitself:3tappedthename,7theface.Therelevanceofthiswillbe

    explainedlater.

    Questionnaireanswers

    TheanswerstothequestionnairecanbefoundinappendixA.

    ThequestionnaireitselfisthestandardUSEquestionnaire.Iwilldiscussthedifferentcategoriesoftheform.

    1. Usefulness:Theappscoredgreatonquestions1,3,6and8.Peoplethinkitisusefulanditdoeswhattheyexpectittodo.Itdoesnotmakethe

    thingstheywanttoaccomplisheasier(5),nordoesgivesthemmore

    controlabouttheactivitiesintheirlives(4).Thisisnormal,becauseitisntalife-changingproduct.Theanswerstowhetheritmeetstheneeds

    oftheuser(7)weredivided,becausesomeusersjustdidnothaveaneed

    forthisapplication.2. Easeofuse:Theeaseofusewasingeneralgoodtoverygood.Itsuser

    friendly,easytouse,consistentQuestion12howeverdoesnothaveagreatscore.Thisisbecause,duetothelackofahomebuttononalotof

    views,usersneededtogobackafewpagestogettothehomescreen.This

    willbeadaptedinprototype3.UsingtheapplicationeffortlessdependedontheiOSexperienceoftheuser,becausetheappusesthestandardway

    ofnavigatingthroughviewsmostofthetime.

    3. Easeoflearning:Noneofthesequestionshadascorebelow5.Thisisverypositive.ThisisduetotheiOSwayofnavigating,asdescribedabove.

    4. Satisfaction:Theusersweredividedaboutwhethertheyfeeltheneedtohaveit(29).TheiPhoneownerswouldreallywantit,butthepeoplethat

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    donothaveasmartphonewerelessinterested.Thisisbasicallybecause

    theyhavebutlittleinterestinapplicationsingeneral.Asidefromthis,theapplicationseemstobefuntouse,andeverybodywassatisfied.

    Positive/negativepoints

    Iaskedtheuserstolistthepositiveandnegativeaspectsoftheapp.Thepositivepointsweremostlytheconcept(thefacerecognitionandaccumulationofsocial

    networks),thecleanUIandtheiOSstyleofworking.Thenegativepointsaremuchmoreinteresting,becausetheyllhavetobe

    improvedforthenextiteration.

    OneremarkthatIhadfrom9outof10userswasthattherewasonlyonebuttongoingtothehomeview,anditwasonthecameraview.Sonowhereinthe

    networkoverviewofapersonorinthespecificnetworkofapersonwastherealinktothehome.Thisway,ittakes3-4clickstogettothehomescreen,whichis

    toomuch.Thenextprototypewillhavemorehomebuttons.

    Anotherremarkthatwasmadeby6outof10userswasthatthecontactinfo-buttoncouldhavebeenclearer.Atthemoment,itslikeinfigure4,butwiththe

    @-symbol,itmakesusersthinkthatitreferstoemailingtherecognizedperson.

    Soadifferenticonwillneedtobefound.ThiswillprobablybetheiOScontactsicon,showninfigure5.

    Figure4:Oldcontactinfobuttonleft,andthenewoneontheright

    AbigissuewastheNothim/her?-button.Thisbuttonwasshownintheperson

    overviewview.Sowhenapersonisrecognizedwrongly,andtheuserlooksathisinfo,itwillfetchalltheinfoaboutthewrongpersonbeforetheusergetstheopportunitytocorrecttherecognition.Everybodyagreedthatthiswastoolate.

    Theincorrectly-tagged-buttonshouldbeplacedonthecameraview.However,

    theopinionsweredividedamongsttheusers.Someofthem(2)wantedanincorrectbuttonunderthetagframe,others(4)wantedithiddenfromtheview

    butitwouldbecomevisibleupontappingthenameoftheperson.Thisiswhythe

    statisticdescribed2sectionsaboveisuseful.70%tappedthepersonsface,30%hisname.Soitisapossibilitytohidetheincorrectbuttonunderthename,andI

    willgoforthisoptioninthenextiteration.Theremaining4usersallhaddifferentsuggestions,buttheystoodaloneintheiropinion.

    Onlyonepersoncomplainedaboutthebinarysystemofdisplayingnetworks.He

    wantedmorecontrolabouttheaccessibleinformation.Iwillnotdothisfornow,because1outof10isntenoughtorevisethissystem.

    Oneotherpersonwantedtobeabletofollowrecognizedtwitterusersfrom

    insidetheapp.Thisisntabigchange,andactuallyagoodidea,soIwilladdthisandevaluatethisinthenextiteration.

    AppendixA:Questionnaireanswers

    Usefulnessquestions

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    1) The application helps me be more effective.

    Strongly disagree Strongly agree

    2) The application helps me be more productive.

    Strongly disagree Strongly agree

    3) The application is useful

    Strongly disagree Strongly agree

    4) The application gives me more control over the activities in my life.

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    Strongly disagree Strongly agree

    5) The application makes the things I want to accomplish easier to get done.

    Strongly disagree Strongly agree

    6) The application saves me time when I use it.

    Strongly disagree Strongly agree

    7) The application meets my needs

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    Strongly disagree Strongly agree

    8) The application does everything I would expect it to do.

    Strongly disagree Strongly agree

    Easeofusequestions

    9) The application is easy to use

    Strongly disagree Strongly agree

    10) The application is simple to use

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    Strongly disagree Strongly agree

    11) The application is user friendly

    Strongly disagree Strongly agree

    12) The application requires the fewest steps possible to accomplish what I want to dowith it

    Strongly disagree Strongly agree

    13) The application is flexible

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    Strongly disagree Strongly agree

    14) Using the application is effortless

    Strongly disagree Strongly agree

    15) I can use the application without written instructions

    Strongly disagree Strongly agree

    16) I don't notice any inconsistencies as I use the application

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    Strongly disagree Strongly agree

    17) Both occasional and regular users would like the application

    Strongly disagree Strongly agree

    18) I can recover from mistakes quickly and easily

    Strongly disagree Strongly agree

    19) I can use the application successfully every time

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    Strongly disagree Strongly agree

    Easeoflearningquestions

    20) I learned to use the application quickly

    Strongly disagree Strongly agree

    21) I easily remember how to use the application

    Strongly disagree Strongly agree

    22) It is easy to learn to use the application.

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    Strongly disagree Strongly agree

    23) I quickly became skillful with the application.

    Strongly disagree Strongly agree

    Satisfactionquestions

    24) I am satisfied with the application

    Strongly disagree Strongly agree

    25) I would recommend the application to a friend

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    Strongly disagree Strongly agree

    26) The application is fun to use

    Strongly disagree Strongly agree

    27) The application works the way I want it to work.

    Strongly disagree Strongly agree

    28) The application is wonderful

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    Strongly disagree Strongly agree

    29) I feel I need to have it

    Strongly disagree Strongly agree

    30) It is pleasant to use

    Strongly disagree Strongly agree