PANACARE STEPS WARRANTY CODES. Login Main Site .

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WARRANTY CODESWARRANTY CODESWARRANTY CODESWARRANTY CODES

Login Main SiteLogin Main Sitehttp://tde.panacare.com/login.aspx

Navigation MenuNavigation Menu

Navigation MenuNavigation Menu

Request Warranty CodesRequest Warranty Codes

Requesting CodesRequesting Codes

Adding PO ItemsAdding PO Items

Updating POUpdating PO

PO NavigationPO Navigation

Entering PO ItemsEntering PO Items

Credit Review PeriodCredit Review Period• Panasonic internal KMS systems transmits Distributor PO to Panasonic SAP system for

Credit Check.• Depending upon volume of orders, and transmission timing, approval process can take

up to 6 hours; depending upon when the Distributor PO was entered in the day & the system transmission times.

• Once credit check is complete, Distributor can retrieve Activation Key & PO information by following the below steps:

• LOG INTO SITE• Requests Codes for PBX Features

You will then be re-directed to the Japan KMS Server Site.

• You will see something at the top of the screen saying "keys waiting to be downloaded".

• select Ticket History • enter the PO# and search. See the screen shots below.

Obtain Activation Keys thru Obtain Activation Keys thru KMSKMS

Once credit check is complete, Distributor can retrieve Activation Key & PO

information by following the below steps:• Log back into Panacare site. • Go to: Requests Codes for PBX Features

You will then be re-directed to the Japan KMS Server Site.

www.https://kms-ec.panasonic.net/cgi-bin/001/index.cgi

• You will see something at the top of the screen saying "keys waiting to be downloaded".

• select Ticket History • enter the PO# and search. See the screen shots on following slides

Select “Ticket History” Select “Ticket History”

Enter PO# Enter PO#

• ENTER PO#• “SEARCH” BUTTON

Find PO, select “download Find PO, select “download excel” excel”

• ENTER PO#• “SEARCH” BUTTON

PO Item MenuPO Item Menu

Selecting PO ItemsSelecting PO Items

Adding to POAdding to PO

Activate Extended Activate Extended ServiceService

** Important Note **** Important Note **• The Distributor is responsible for saving the Excel file and sending key to the Dealer. • The Dealer is than responsible for activating the service or software purchased. • On Panasonic side, once Distributor PO has cleared credit, Panasonic follows normal order protocol and invoices Distributor. • If Dealer does not active key or chooses to cancel, Panasonic needs to be notified in order to credit Distributor.

Expiry DateExpiry Date

** Important Note **** Important Note **

Expiry Date starts to count down from the time the Distributor downloads the Excel fileTimer is hard coded to start count down from 7 years and 3 months

Thank YouThank You