PAMOVA Cymru (GS) Ltd With a Colleague Find out their name Where they work If they have received training in the past A hope with regard to the.

PAMOVA Cymru (GS) LtdPAMOVA Cymru (GS) Ltd


With a ColleagueWith a Colleague

Find out their nameFind out their name Where they workWhere they work If they have received training in the pastIf they have received training in the past A hope with regard to the courseA hope with regard to the course A fear with regard to the courseA fear with regard to the course

PAMOVA Cymru (GS) Ltd


The HSE Definition of Violence at Work

“Any incident in which an employee is abused, threatened or assaulted in circumstances relating to their work”.

This includes: Physical attack, whether visible injury occurs or not, including sexual and racial attack. Serious verbal abuse and threatening behaviour, an unacceptable threat has been made against a person, including via the phone.


National Task Force On Violence Against Social Care Staff

“Incidents where persons are abused, threatened or assaulted in circumstances relating to their work, involving an explicit or implicit challenge to their safety, well-being or health. This definition is taken to include verbal abuse or threat, threatening behaviour, any assault (and any apprehension of unlawful violence), and serious persistent harassment, and extends from what may seem to be minor incidents to serious assault and murder, and threats against the workers family”.



Discuss the meaning of the following words;


• Anger is a feeling or emotion

• It is often a response to something that has happened

• It may motivate you to tackle a problem

• It is often visible(An angry person will often look angry)


• Aggression is an act or behaviour

• It is usually intended to hurt someone

• It can take many different forms


• The term ‘violence’ is often used when speaking about serious physical attacks.

• But as we know it's how we are made to feel.


Does Anger Always Does Anger Always Lead to Lead to

Aggression?Aggression?

Does Anger Always Does Anger Always Lead to Lead to

Aggression?Aggression?

Anger does not always lead to aggression, because either

The person inhibits or suppresses the anger

or

The person is not angry enough


Can People Be Can People Be AGGRESSIVE AGGRESSIVE But But

Not Not ANGRY?ANGRY?

Can People Be Can People Be AGGRESSIVE AGGRESSIVE But But

Not Not ANGRY?ANGRY?


More Types of More Types of AggressionAggression


What Is the Most What Is the Most Common Form Of Common Form Of Aggression You Aggression You

Face?Face?


What form of aggression What form of aggression is this?is this?


Remember!Remember!• If someone is becoming aggressive or If someone is becoming aggressive or

threatening. Are they:threatening. Are they:

• Angry? Angry?

• Or are they hoping to achieve Or are they hoping to achieve something?something?


What Are Some What Are Some Warning & Danger Warning & Danger Signs Of Someone Signs Of Someone Becoming Angry Or Becoming Angry Or

Aggressive?Aggressive?


All Animals ExhibitAll Animals Exhibit WarningWarning SignsSigns

• Non verbal adaptors Non verbal adaptors • Respiration rate quickens Respiration rate quickens • Large movements & gesturesLarge movements & gestures• Prolonged eye contactProlonged eye contact• Facial colour darkensFacial colour darkens• Standing tall & head backStanding tall & head back• Ground kickingGround kicking


And And DANGERDANGER SignsSigns

• Fist clenching & unclenchingFist clenching & unclenching• Facial colour pales – going Facial colour pales – going whitewhite• Lips tightening over teethLips tightening over teeth• Eyebrows & chin dropEyebrows & chin drop• Hands are above our waistHands are above our waist• Target acquisition glancesTarget acquisition glances• Stance changes & lowersStance changes & lowers

If you don’t do something

something bad is going to happen!


Any Any QuestionsQuestions

??



Principles of

These principles are paramount and always apply in whatever circumstances

PAMOVAPAMOVA techniques are used


PAMOVA CYMRU GS LtdPAMOVA CYMRU GS Ltd

If PAMOVA Cymru (GS) techniques are to be used, it must be with the absolute minimum use of physical intervention necessary to be effective and for the shortest possible time.

No distinction is made between male and female staff in the teaching environment or in the operational use of PAMOVA Cymru (GS) training.

Wherever possible and staffing levels allow, teamwork is stressed rather than individual action.

The techniques should not be used or built into a day to day regime merely to enforce compliance.


Using Using PAMOVA CymruPAMOVA Cymru techniquestechniquesThis will always be a matter of judgement

No two incidents are ever identical

However….

Physical intervention is likely to be needed…..

To prevent someone

from behavingviolently

or Being a danger to

themselvesor others


More specific situations may include………...

Serious self injurious

behaviour

Risk of injury to staff, peers,

visitors, or public

Preventing a situation from

escalating which may lead to the

involvement of others

Failure to complywith the immediate

need to evacuatethe area


Principles of Principles of PAMOVA Cymru (GS)PAMOVA Cymru (GS)

PAMOVA Cymru (GS) should generally be used when all other strategies have not resolved the situation. However there may be some high risk occasions when it’s early use may complement other important skills and assist in defusing the situation.

EXAMPLES?


Principles of Principles of PAMOVA Cymru (GS)PAMOVA Cymru (GS)

In PAMOVA Cymru (GS) it is essential that all, or as many staff as possible receive

training so that the techniques come to be regarded as being a normal part

- but only a part - of the whole range of professional responses to violent and or aggressive

behaviour.


We believe that PAMOVA Cymru (GS) techniques are…….

IMPLE

CCEPTABLE

ON - ABUSIVE

FFECTIVE



Tea/Coffee Break

PAMOVA Cymru (GS) Ltd With a Colleague Find out their name Where they work If they have received training in the past A hope with regard to the.

Documents

angry slide

pamova cymru gs

course slide

types of aggression

ground kicking slide

angry person

aggressive b b b

threatening behaviour