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EXECUTIVE SUMMARY The objective of project is to implement management functions in any organization. For this purpose we visited” PAKLITE” which is a manufacturing concern dealing in fixture and fittings. In the project we give the introduction of the organization and then we discuss the history products in details. We discuss the introduction of departments one by one by one. Then we discuss the main part of the project “Implementation of management functions “and analyze how they work .We analyze the production process, resources, management functions, culture environment and put our findings in a detail form. We analyze the market and scanning the environment of company. The culture of organization is very strong .The chief executive is a very innovative person. Core values of organization are very strong. Employees are loyal and devoted with their job. The relationship between employees and employer is good enough. ------------------------------------------------------------ ------------------------------------------------ University of the Punjab Gujranwala Campus. .1
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Page 1: Paklite electrical industries Project

EXECUTIVE SUMMARY

The objective of project is to implement management functions in any

organization. For this purpose we visited” PAKLITE” which is a

manufacturing concern dealing in fixture and fittings.

In the project we give the introduction of the organization and then we

discuss the history products in details. We discuss the introduction of

departments one by one by one. Then we discuss the main part of the

project “Implementation of management functions “and analyze how they

work .We analyze the production process, resources, management

functions, culture environment and put our findings in a detail form. We

analyze the market and scanning the environment of company. The culture

of organization is very strong .The chief executive is a very innovative

person. Core values of organization are very strong. Employees are loyal

and devoted with their job. The relationship between employees and

employer is good enough.

The management of organization is very cooperative .We perform the

SWOT analyses, the result of which is very good, Product mix used by the

manager.

According to our findings PAKLITE is very good company of Gujranwala as

it is first company which makes fixture and ballast in Pakistan. The

management of this company is very efficient and is playing key role in the

success of the company.

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INTRODUCTION OF REPORT

The main purpose of the study of M.Com comprises of building core

concepts and practical experiences in the fields of commerce, marketing,

research and management. This approach proves to be beneficial in

evoking excellence of character building and practicality in the students of

M.Com.

In continuation of this purpose our teacher, Professor Mr. Muhammad

Mudassar Ghafoor assigned us a project of Implementation of Management

Functions on any public or private production / manufacturing organization

in Pakistan. The four management functions include Planning, Organizing,

Leading and Controlling.

In order to accomplish this task, information was required about the nature

of the company, structure of the company, nature of its products,

departments of the company, decision making approaches, foundation of

planning, management strategies and organizational culture etc.

For the purpose of acquiring information about the structure, management

and various departments of the company, our team proposed the strategy

that included visiting the Head Office of Tariq Glass Industry Ltd. situated

at 128-J Block, Model Town Lahore and their production unit, situated at 33

kilometers, Lahore Sheikhupura road Sheikhupura, more popularly known

as “TOYO NASIC” and discussing informally with the members as well as

the managers, working in various departments of the company. During our

visits, we concentrated to evaluate and capture a clear view of their

management effectiveness, decision-making processes, organizational

culture, employees’ satisfaction, and job commitment. Finally, we

conducted SWOT analysis, BCG matrix and Porter’s five models, that will

be discussed later in this report.

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LETTER OF TRANSMITTAL

The project which we have make complete very extensive and creative

work certainly we have able to complete this project of numerous factors

which played act key rolling in it. We express our profound and cordial

gratitude to our dignified and thought resource person knowledgeable:

PROF. MUHAMMAD MUDDASSER GHAFOOR for his constructive

style of teaching and pleasant atmosphere in the class, which made this

subject very interesting for us.

We are very thankful our most respectable teacher because he gives us an

opportunity to improve our self in this subject (Management)

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COMPANY INFORMATION

Company Name Company Name PAKLITE Electrical Industries Limited PAKLITE Electrical Industries Limited

(PEIL) (PEIL)

Country: Country: Pakistan Pakistan

Major Industry Manufacturing, distributionMajor Industry Manufacturing, distribution

2008 Sales: 2008 Sales: 1,108,446,723 1,108,446,723

Certification: Certification: ISO 9001, 2000 ISO 9001, 2000

Organization Structure: Organization Structure: Network Structure Network Structure

HEADQUATERHEADQUATER

Paklite activities in Pakistan are co-ordinate from the corporation's head office in

Gujranwala at Sheikhupura Road

PAKLITE Electrical Industries (Pvt) Ltd.

Sheikhupura Road, Gujranwala Sheikhupura Road, Gujranwala

TEL: (+92 055) 4272890 TEL: (+92 055) 4272890

FAX (+92 055) 4272894FAX (+92 055) 4272894

BOARD OF DIRECTORS

CHAIRMAN &

MANAGING DIRECTOR MR. JAVAID IQBAL

DIRECTORS MR. MUHAMMAD TAHIR KHOKHAR

MS. SHAHIDA IQBAL

MR. MUHAMMAD HANIF

MR. ZAIB ZAHOOR

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“In a world where technology increasingly touches every aspect of our daily lives, we will be a leading solutions provider in the areas of healthcare, lifestyle and enabling technology, aspiring to become the most admired

company in our industry as seen by our stakeholders.”

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Their basic mission is to provide the “Lighting Fixtures & Ballasts” of International

quality at affordable prices for Pakistani customers and to safeguard them from

Multinational exploitation. They also look forward to explore International Markets

in order to generate “Foreign Exchange” for their country.

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HISTORY OF PAKLITE

Paklite Electrical Industries (Pvt) Ltd (PEIL) was incorporated as a private limited

company in May 1994. With a paid up capital of Rs 2 million, which was further

increased to Rs. 8.6 million and it now stands for Rs. 20 million. Before that, this

business was started in 1987 as a sole-proprietorship and started manufacturing

of 40-Watt Ballasts (Chowk) and Strip Lights of 4-Ft size. Soon after Company

added 20-Watt Ballasts and 2-Ft Strip Light in the line of production. Within a

short period, Company started production of many other quality items such as

Double Light, Batten Light, Street Lights, and Office Lights etc.

PEIL manufactures a range of different Electric fittings and fixtures. It has a wide

distribution network across Pakistan comprising 12 distributors, 3,000 dealers. It

has over 200 employees working in the production and other departments. It also

has a very sound and professional team of around 25 marketing personnel. The

Head Office of PEIL is located in Gujranwala. In all other cities Company is

providing services through distribution network.

Company possesses 21045 Sq Ft of land with 23151 Sq Ft covered area

including ground and 1st Flours.

PEIL is one of the fastest growing private limited company in Pakistan Electric

and Fitting Industry. It is certified as an ISO–9001 company by BVQI in 2004. It

has the highest number of self-manufactured products range in Pakistan. PEIL

has complete manufacturing expertise and does not take any vendoring services

from outside parties. The company has a very low level of sales returns. PCSIR

has approved the quality of the Blast of the company.

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INTRODUCTION

PAKLITE was established in 1987 as sole proprietorship and started manufacturing of

40-Watt Ballasts and Strip Lights of 4-Ft size. Soon after they added 20-Watt Ballasts

and 2-Ft Strip light in their line of production. Within a short period, they started

production of many other quality items such as Double Light, Batten Light, Street

Lights, Office Lights etc. Due to expanding business requirements, a company was

formulated in 1994 and was named PAKLITE Electrical Industries (Pvt) Ltd with a paid

up capital of Rs 2 million, which was further increased to Rs 8.6 million and it now

stands for Rs 20 million. They possess 21045 Sq Ft of land with 23151 Sq Ft covered

area including ground and 1st Floors.

We are providing complete range of electrical fixtures and ballasts through

countrywide distribution network. Our market force is well equipped with modern

facilities of communications as mobiles, fax and e-mail etc. Paklite is ISO 9001-2000

certified Company due to its high quality of products.

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AWARDS OF PAKLITE

Total Quality Management (ISO 9001: 2000)

PAKLITE has taken ISO 2000 as a nice step towards Total Quality Management

in Feb 2004. BVQI has certified that the management system of PAKLITE

industries has been assessed and found to be in accordance with the quality

standards of ISO 2000. The implementation of (TQM) has been executed to all

plants. Quality Management is in line with ISO 2000 in all core business

operations.

PCSIR

PAKLITE Ballast are also tested and certified through Pakistan Council of

Scientific & Industrial Research. The test report by PCSIR shows that the test

results regarding ballast general and safety requirements as well as performance

requirements are quite satisfactory as per PS 497-1 (1997) and PS 497-2 (1997)

respectively.

PSI

Pakistan Standard Institution (PSI) has also certified the Paklite Electrical

Industries. The company after detailed survey as found to be perfectly within the

set objectives. It is verified that unit has all the potential to be a quality conscious

organization and statements contained in quality control performs were found to

be correct and the system in place.

The evidence of these certificates is annexed with the documentation. Many

other large companies have also certified the PAKLITE for their good quality.

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Delight customers

Deliver on commitments

Develop people

Depend on each other

Our brand promise is 'sense and simplicity'. It encapsulates our commitment to

delivering products and solutions that are advanced, easy to use, and designed

to meet the needs of all our users, wherever in the world they may be.

Increase profitability through re-allocation of capital towards opportunities

offering more consistent and higher returns

Leverage the Philips brand and our core competencies in healthcare, lifestyle

and technology to grow in selected categories and geographies

Build partnerships with key customers and suppliers, both in the business-to-

business and business-to-consumer areas

Continue to invest in maintaining world-class innovation and leverage our

strong intellectual property position

Strengthen our leadership competencies

Drive productivity through business transformation and operational excellence

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We intent to enter in world market as our products are of international quality.

We are in a process with UL listing and work on ISO-9001 is in progress. In

future we have plans to install tubular

lamplant and many other quality

electrical items are under

consideration

Products and all the items regarding

their field by attaining total customer

We are providing complete range of electrical fixtures and ballasts through

countrywide distribution network. Our market force is well equipped with modern

facilities of communications as mobiles, fax and email etc. Our line of production

includes:

Strip Lights

Batten Lights

Industrial Lights

Street Lights

Diffuser Lights

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Road Lights

Ballasts (ranging from 10 Watts to 400 Watts)

PAKLITE was established in 1987 as sole proprietorship and started

manufacturing of 40-Watt Ballasts and Strip Lights of 4-Ft size. Soon after we

added 20-Watt

Ballasts and 2-Ft

Strip Light in our line

of production. Within

a short period, we

started production of

many other quality

items such as Double

Light, Batten Light,

Street Lights, Office

Lights etc Due to

expanding business

requirements, a

company was formulated in 1994 and was named PAKLITE Electrical Industries

(Pvt) Ltd with a paid up capital of Rs 2 million, which was further increased to Rs

8.6 million and it now stands for Rs 20 million. We possess 21045 Sq Ft of land

with 23151 Sq Ft covered area including ground and 1st Flours.

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GOALS AND OBJECTIVES

Paklite has the following objectives:

1. To become market leader in electrical fixtures.

2. To provide high quality electrical fixtures at affordable prices to build a long-

term business relationship. In PIEL, the concept of quality begins with

customer needs and ends with customer satisfaction.

3. To have fair profit volume.

4. To acquire desirable market share, combating competitors in health

competition.

5. To safeguard customer from market exploitation by presenting the true picture

of quality.

6. To create a sense of belongingness and carefulness of the whole society

(Societal concept of marketing).

7. To have 140 million sales for the year 2008-2009.

8. To reduce the large market share of China made products.

ISSUES

To achieve these objectives are not easy. Good planning, better management

and authentic controls mandatory for achieving objectives. Sudden slumps in

Pakistani economy have compelled the investors to review the investing projects.

Time-to-time changes in economic policy have discouraged the investors, from

previous two decades.

Political disturbance is a major cause of economic backwardness. Inputs prices

are increasing consecutively, causing significant increase in products prices. In

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this way end-consumer suffers, they stop to reduce buying and ultimately

company has less demand for its products and services.

Due to perfect competition in the market it becomes impossible to increase the

prices. Smuggled products are also significant threat for local manufacturers.

Plant automation has become mandatory to reduce the cost of production.

Technological and economic changes may also affect the policies to achieve

objectives. Political elements like strikes, protestation, labor unrest, etc hamper

the pace of economic activities. Paklite is a member of industrial society and

suffer the conditions of all types mentioned above.

QUALTIY POLICY

Quality at PAKLITE means to meet or exceed customer requirements and

expectations, and to provide true value of their money. The Company recognizes

the vital importance of its customers. The goal of customers’ satisfaction requires

us to be flexible, not only accommodating to their needs, but also to delight them

consistently.

PROFESSIONALISM

They are a team of professionals, as the challenges of 21st century cannot be

met without professionalism. They are enjoying the services of professionals in

these fields:

MARKETING

MANAGEMENT

FINANCE

PRODUCTION

QUALITY CONTROL

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RESEARCH AND DEVELOPMENT

STRATEGIC PLANNING

Strategic planning is the process of developing and analyzing the organization's

mission, overall goals, general strategies, and allocating resources. A strategy is

a course of action created to achieve a long-term goal.

PEIL is a leading firm manufacturing electrical fixtures. In this dynamic era, it is

mandatory for every business concern to have strategic planning to accomplish

objectives and goals. Strategic planning is the effective tool to achieve the

targets. SWOT (Strengths, Weaknesses, Opportunities and threats) analysis is

an efficient tool for making a strategic plan and it is being practiced in PEIL.

PEIL has made a strategic business plan for its sustainability and expansion in a

highly competitive and efficient light industry of Pakistan. The company has seen

a wonderful growth in its business and profitability for many years, however in

order to support the future growth plans, company has to seek a substantial

investment to meet the working capital requirements of the expanded trading

operations.

“Core values are the organization’s essential and enduring tenets, not to be

compromised for financial or short-term expediency.”

Core values, whether for an individual or an organization, exist to guide the

decisions we make, priorities we have, and directions we take.

Core values of PEIL are:

Passion and commitment through shared ownership 

Respect for and valuing the individual

Creativity and innovation in serving our customers 

Demonstrate integrity through open and honest communication

Building capacity for the business through personal growth and learning

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CEO ceo

ELECTRICAL CO- ORDIANTOR

ELECTRONIC ENGINEER

COMPLAIN OFFICER

CNC OPERATOR

PRODUCTION DIRECTOR

DIRECTORADVERTISING OFFICER

GENERAL MANAGER

ASST GM

PRODUCTION MANAGER

ASST

ASST

ASST

ASST

ASST

ASST

ASST

ACCOUNT MANAGER

INV MANAGER

FINANCE MANAGER

AMIN/HR MANAGER

RECEPTION (1)OFFICE BOY (1)S.GUARD (1)WATCHMAN (1)COOK (4)DRIVER (2)SWEEPER (1)

ASST F.M

CASH OFFICER

ACCT OFFICER

ACCT OFFICER

ASST ACCTASST ACCT

INV CO-ORD FINISH GOODS STOREKEEPER

HELPERPURCHASE OFFICER

STORE KEEPER

ASST. FINISH GOODS STOREKEEPERDye

maker foreman

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MANAGERIAL ETHICS AND CORPORATE SOCIAL RESPONSIBILITIES

“Employees are the basis of our success.”

The highly skilled, committed employees of the PAKLITE and the work that they

produce form the basis for the company's success. This philosophy is at the

heart of the value-oriented and values-based personnel and social policies of the

PAKLITE. For more than 15 years, this has been part of the PAKLITE corporate

culture, which is based on trust, tolerance, and the concept of "give and take”.

Working in the PAKLITE means meeting the demanding requirements of a

premium manufacturer - being enthusiastic about the brands and products,

achieving results of the highest quality, being willing to learn at all times, being

flexible when it come to forms of work and working times and, most of all,

wanting to push the success of the PAKLITE further forward in harmony with the

model of sustainability.

The company offers excellent employment conditions in terms of salary and

social welfare benefits, following its concept of "give and take". This too makes

the PAKLITE one of the Pakistan’s most attractive employers.

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Following are the main Products of the

Company:

Strip Lights

Channel Lights

Industrial Lights

Street Lights

Highway Lights

Flood Lights

Office Lights

High Bay Lights

Canopy Lights

Low Power Ballasts

High Power Ballasts

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STRIP LIGHTS

Paklite Slim Shaped Strip Light is most commonly used economical lighting

fixture available in 4ft, 2ft and 1ft sizes. Due to its low price factor it is titled by

“PL ECONO” and extensively used where initial cost is concerned.

FEATURES:

Foldable sides

Brilliant white powder coating paint

Outfitted with lizard cover from sides

De-greased & de-rusted mild steel sheet

Pre-wired & equipped with standard Paklite quality ballast

APPLICATIONS:

Stores

Pantries

Wash Rooms

Galleries

Quarters

Corridors

Verandas

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Balconies

Walking Areas

CHANNEL LIGHTS

Modern Way to the series lighting. Paklite semi covered light is a light-to-light

attachment system with built in channel. Give enormous look while installed in

series and beneath your production flows.

FEATURES :

Built in channel

Pre treated body for long lasting color satisfaction

All Plastic material used in it made up of quality A.B.S Plastic

Also Available in such material to avoid rusting and deforming for critical

environmental conditions.

Pre wired & equipped with Paklite quality ballast

APPLICATIONS:

Halls

Go downs

Cold Storage

Dyeing Units

Stitching Units

Weaving Units

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Schools

Hospitals

Covered Passages

INDUSTRIAL LIGHTS

Durability and maintenance cost stand first. Industrial light is available in 4ft, 2ft,

single and double rods utility. Also available in stainless steel for tough

environment.

FEATURES:

Low maintenance cost, as reflector is easy to remove and install again.

Light enhancements by titling reflector to focus on particular operation.

Thick body and strong grips result in tough metal structure.

Pre-wired and installed Paklite quality ballast ensures round the clock

operation.

Stainless steel body is also available for moisture atmosphere specially where

dying operation is going on.

Accessible facility for wall fixing and hanging.

APPLICATIONS :

Halls

Stores

Schools

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Banks

Go downs

Dying Areas

Ware Houses

Textile Industries

STREET LIGHTS

Traditional Lighting for boundary walls and uncovered passage areas. Quality is

priority that’s why its strong structure would last for long in tough weather.

FEATURES:

Available in 4ft single and double rod functions.

Pre-wired with Paklite quality ballast and holders.

Model available with bowl meets quality standard IP54.

Grill could be replaced with transparent bowl for low maintenance cost.

Extra strong grip of structure on pipe makes the fixture more strength full.

Special hammer paint on pre treated mild steel sheet body to with stands

rough atmospheric conditions.

APPLICATIONS:

Parks

Streets

Parking

Garages

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Walkways

Back Yards

Small Roads

Play Grounds

Boundary Walls

HIGHWAY LIGHTS

Make your project more lustrous example for others to follow. High way light

series is a dazzling, flickering and sparkling new product to make your project

more attractive and impressive.

FEATURES:

Confirm to safety standard IP65.

Many options of lamps to choose from.

Electrostatic powder painted for extra protection against rough environment.

Suitable of 3G vibration conditions.

Sealing ring is made of high temperature resistant silicon rubber.

No induction of dust and insects thus reduces maintenance cost to its

minimum.

Hydro-formed reflector is made of pure aluminum plate.

APPLICATIONS:

Fly Over

High Ways

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Inter Changes

Under Passes

Airports

Long Parking

Petrol Stations

FLOOD LIGHTS

Paklite Flood light series used with high power magnetic ballast to give extensive

light output for security purposes. Paklite quality fixture with correct light

distribution system would make flood light a boundary watchman.

FEATURES :

Strong installation and tilting mechanism

Electrostatic powder painted surface for extra protection against rough

environment.

Special high-pressure aluminum die-casted body.

Pre fitted with Paklite quality ballast and igniter.

Light distribution is such designed to cover broader area in focused position.

Sealing ring is made of high temperature resistant silicon rubber.

Reflector is made of pure aluminum plate and the surface is treated with

anodic oxidation.

APPLICATIONS:

Under Constructions

Mega Projects

Stadiums

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Sports Complexes

Inter Changes

Show Rooms

Searching areas

Shopping Plazas

OFFICE LIGHTS

Paklite DP Series is a simple and easy installation surface fixture for direct ceiling

applications. Available in 1x4, 2x2 and 2x4 ft sizes to fulfill customer’s need.

FEATURES:

Recessed type fixture to deploy in ceiling.

Many louvers style to choose from.

Possible protection from fire by flameproof sleeves.

Available in bare & covered louvers of transparent & milky types.

Gleaming white powder coated & pre treated body for handsome look &

everlasting beauty.

APPLICATIONS:

Corridors

Executive interior Walkways

Conference rooms

Hospitals

Schools

Lobbies

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Marriage Halls

HIGH BAY LIGHTS

High roofs need high bay lights. Presenting high bay light series, a style in

lighting designs that really differ. Especially for those lighting designers, experts

that really want feasibility, professional look and correct light distribution.

FEATURES:

Easy Installation

Protected from dust

Powder coated paint resistant

Available in Aluminum and PCM bowl

Doom available in different sizes

Extra grip on light by its installation strip

Specially designed die-casted structure for strong grip

Gearbox made of casted aluminum with wide cooling fins.

APPLICATIONS:

High roofs

Airport Hangers

Searching Areas

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Sports complex

CANOPY LIGHTS

Specially developed canopy light for petrol pumps and gas stations. In the dark

hours of the night or early morning, artificial lighting becomes an indispensable

part of running a petrol station. Correct light distribution and extensive light output

would figure your project out in late hours.

FEATURES:

Sparkling white color body.

Pre-wired with Paklite quality ballast and holders.

White reflector to cut light distribution more correctly.

Recessed fixture for inner fitting on gas station ceilings.

Elegant aluminum reflector to create light distribution correctly.

Advance gearbox slight to open to reduce possible maintenance cost.

APPLICATIONS :

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Gas Stations

Petrol pumps

Car Service Stations

PAKLITE BALLASTS

In the Paklite labs, the engineers have developed a new breed of ballasts to

make such lighting system that saves more energy, are more adaptable, and

deliver optimal lamp performance. The innovative, technologies in our new

quality ballasts exceed expectations, and are like nothing else available. Our

Production line passes through a series of tests I-e; High Voltage test, High

voltage leakage test, low voltage test & impact test etc.

FEATURES :

Made with electrical steel sheet

Purest polyamide supper enameled copper wire.

Low Power losses.

Correct lamp current for long life of lamp.

Correct wattage.

No humming no nasty noises.

Screws type connectors.

Correct pre heat current.

APPLICATIONS:

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T8, T10 and T12 Rods Application. (For low power ballast)

Road Lights, Street Lamps, Flood Lights

High way lights

High Bay lights (for high power ballasts)

LIST OF MAIN CUSTOMERS

Sr# Name Address Item used

1 Ammar Textile (pvt.) Ltd Lahore Industrial+Off lights

2 Sally Textile Mills Ltd Lahore Ballasts

3 King Embroidery & Knitwear Lahore Ballast+Strip Lights

4 Mian Sons Knitting (Pvt.) Ltd Lahore Industrial+Off Lights

5 Klass Textile Lahore Ballasts+Batten

6 Gulshan Weaving Mills Ltd. 2 Lahore Batten Lights

7 Saira Textile Mills Lahore Batten Lights

8 D.G Khan Cement co. Lahore Batten+Off Lights

9 Fair Trade & Textile Ind Gujranwala Street+Strip Lights

10 IG Woolen Mills Gujranwala Ballast+Strip Lights

11 Sadiq Woolen Mills Gujranwala Ballast+Strip Lights

12 Services Textile Gujrat Ballast+Ind. Lights

13 Spin Kot Textile Ind Sheikhupura Ballast

14 Hajvery Textile Sheikhupura Batten Lights

15 Alvera Textile Mlls Sheikhupura Textile+Sodium Lights

16 Fazal Cotton Mills Sheikhupura Batten Lights

17 Chenab Ltd Faisal Abad Industrial+Off Lights

18 Arzoo Textile Ltd Faisal Abad Ind+Batten Lights

19 Bilal Textile (Pvt.) Ltd Faisal Abad Industrial Lights

20 Gul Ahmad Textile Division Karachi Industrial+Off Lights

21 Siddiq Sons Denim Mills Ltd Karachi All Range

22 Reliance Weaving Mills Ltd Multan Batten Lights+Channel

23 Crescent Textile Mills Pindi Bhattian Strip+batten+Ind Lights

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LIST OF MAIN CUSTOMERS

Sr# NAME ADDRESS ITEM USED

1 Parliament house Islamabad Strip+Batten Lights

2 Aiwan-e-Saddar Islamabad Ballast+Batten Lights

3 Supreme Court of Pakistan Islamabad All Range

4 Shaheed-e-Millat Secretariat Islamabad Office Lights

5 Election Commission of Pakistan Islamabad Office Lights

6 Federal Public Service Commission Islamabad Office Lights

7 Nadra Head Quarter Islamabad All Range

8 Nab Head Quarter Islamabad Office Lights

9 International Islamic University Islamabad Strip+Batten Lights

10 British Embassy Islamabad Office Lights

11 Pakistan Atomic Energy Commission Islamabad Ballast+Off Lights

12 District Hospital Rawalpindi Strip+Batten Lights

13 Fauji Foundation Rawalpindi All Range

14 Tehsil Municipal Administration Gujranwala Ballast+Street Lights

15 Tehsil Municipal Administration Gujranwala Ballast+Road Lights 250

16 Tehsil Municipal Administration Mianwali Ballast+Street Lights

17 Tehsil Municipal Administration Sialkot Flood Lights+Highway

18 Tehsil Municipal Administration D.G Khan Ballast

19 Tehsil Municipal Administration Khoshab Ballast+Street Lights

20 Munucipal Carporation Sialkot All Range

21 Munucipal Carporation Peshawar Street Lights

22 Munucipal Carporation Jhang All Range

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PAKLITE DEPARTMENTS

1. Production department

2. Marketing department

3. R&D department

4. Purchase department

5. Sales department

6. Finance department

7. Human Resource Department

8. Quality Control Department

9. Inventory Department

10. Accounts Department

Basis of Forming Departments:-

Basis of forming departments is to increase the efficiency of the

organization. The set process is applied in the every department to check

the performance of the employee’s.

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PAKLITEPAKLITE

ProductionDept.

ProductionDept.

MarketingDept.

MarketingDept.

R & DDept.

R & DDept.

PurchaseDept.

PurchaseDept.

FinanceDept.

FinanceDept.

HRMDept.HRMDept.

Q.C.Dept.Q.C.Dept.

InventoryDept.

InventoryDept.

AccountsDept.

AccountsDept.

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PRODUCTION DEPARTMENTS

Manager of production department prepare the production budget and plan all

production activities from A to Zee. Production department play a vital role in

quality control system. Production budget is forward to all departments to achieve

the budgeted targets. This process is executed by informing the department with

the help of a formal written document. More over production departments

manage the inventory system and finished goods

PRO Manager manages this department. Under him Electrical engineer &

coordinator & Asst. manger are working. This department control production

process. The production management team is responsible for realizing the

visions of the Producer and the Director within constraints of technical possibility.

This involves coordinating the operations of various production sub-disciplines.

The production manager is the highest-ranking person on the production team.

In addition to management and financial skills, a Production Manager must have

detailed knowledge of all production disciplines including a thorough

understanding of the interaction of these disciplines during the production

process. This may involve dealing with matters ranging from the procurement of

staff, materials and services, to freight, customs coordination,

telecommunications, labor relations, logistics, information technology,

government liaison, venue booking, scheduling, operations management and

workplace safety.

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OBJECTIVES OF PRODUCTION DEPARTMEN

The Basic Objectives of Production Departments are as follows:

Operating of new automatic press

Introduction of at least ten new products

Introduction of electronic ballasts

Workers to be more active.

Product passes from 8 stages for its completion

REASON OF ITS FORMULATION: -

Production department is established to control overall production process .In

manufacturing concern production process is very crucial .To ensure that

products are processed properly this department so this department is

established.

YEAR OF ESTABLISHMENT: -

This department was established at the time of formulation of Company at 1994.

PRODUCTION: -

The production network of the PAKLITE is the backbone for growth in all our

markets. Thanks to the close cooperation between all of the plants,

manufacturing takes place quickly and flexibly. They create significant

advantages in the Pakistani market. The Paklite currently has 1 production and

assembly plant, in Pakistan in Gujranwala.

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SOME OTHER DEPARTMENT WHICH ARE INCLUDE IN

PRODUCTION DEPARTMENT

Ballast department

Press shop

Cutting department

Moulding and holding department

CNC department

Paint department

Finishing department

Packing department

BALLAST DEPARTMENT

In ballast department ballasts are manufactured by engineers. Ballast

department includes engineers with their assistant and other non-managerial

employees. Production manager assigns the duty to manufacture the ballasts

according to requirements. Then engineers perform this duty with the help of

other non- managerial employees working in ballast department. The quality of

ballasts is very high and results into customer delight ness. Ballasts are made

with electrical steel sheet. Ballasts of Paklite engineering company are

categorized into different watts, height and length.

PRESS SHOP In press shop steel and other material is pressed so that it can be easily used for

further processing. Press shop includes a foreman with his assistants. And

production manager also lead to the press shop foreman.

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CUTTING DEPARTMENT Cutting department cuts the steel and other material according to requirement. In

cutting department cutting foreman perform this job with his assistants and other

employees working in cutting department.

After cutting steel, it is used in manufacturing

lights especially in ballasts and poles.

MOULDING DEPARTMENT Moulding department convert steel and other material into the shape in which it is

required in Moulding department. Moulding second foreman perform his activities

with his asst and other non- managerial employees.

FINISHING DEPARTMENT After the process of Moulding department finish goods e.g. streetlights, industrial

lights, office lights etc are made with the help of copper, aluminium and other

material. Finishing department provides the finished goods to the finish goods

storekeeper. That keeps the goods in the store with the help of his assistants and

other non- managerial employees.

PACKING DEPARTMENT The job of packing department is to pack the finish goods. It includes packing

foreman that packs the finish goods with the help of his assistants.

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MARKETING DEPARTMENT

The written marketing plan with management objective is prepared periodically,

by identifying the areas, policies and procedures to touch those areas. The plan

is revised when and where required basis. The plan is prepared on the basis of

market research, survey, copies of the construction tenders etc. The plan is sub

divided in to area, market, and city and project wise and provided to the

distributors and sales officers.

Marketing departments also prepare the annual sales budget on self-judgment

basis. Managing Director also checks sales budget. Targets are assigned to all

sales and marketing officers on the basis of sales budget.

The Paklite is committed to maintaining and enhancing its presence in key

markets in Pakistan. Paklite

marketing subsidiaries are

present in all over Pakistan.

Marketing manager manages

marketing department. The

market force is well equipped

with modern facilities of

communication as mobiles, fax

and e-mails.

MA

RKETING MANAGER

This department is operating to stimulate demand for organization products.

Marketing management is a business discipline focused on the practical

application of marketing techniques and the management of a firm's marketing

resources and activities. Marketing managers are often responsible for

influencing the level, timing, and composition of customer demand in a manner

that will achieve the company's objectives.

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Marketing management’s defined as the art and science of choosing target

markets and getting, keeping and growing customers through creating,

delivering, and communicating superior customer value. Any activity or resource

the firm uses to acquire customers and manage the company's relationships with

them is within the purview of marketing management.

OBJECTIVES OF MARKETING DEPARTMENT

The main objectives of this department are as follows: -

Appointment of Distributors in Sindh and Balochistan.

More satisfying and delightful experiences to customers with motive that

customer sees provider, performance.

Introduction of down lighter.

REASON OF ITS FORMULATION: -

The purpose of organization is to create exchanges and market is central to the

purpose as it helps an organization to create these exchanges by identifying

needs, finding out which needs organization can & should serve .For this reason,

this department is established.

YEAR OF ESTABLISHMENT: -

In 1994, when the company was incorporated this department was established.

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R&D DEPARTMENT

R&D department always work to maintain the best quality but with low cost for

customer satisfaction. This department continues working on modification in

existing products and introducing new products according to choice of new

generation.

This dept. is specially designed to cater the needs and desires of valued

customers. R&D manager manages this department. Research is a consciously

directed investigation to find new knowledge. It is the forerunner of an increasing

number of products and process. Progressive firms actively search out new

product ideas from both external and internal sources. Externally, customers and

competitors are major contributors

OBJECTIVES OF R&D DEPARTMENT

THE BASIC OBJECTIVES OF THIS DEPARTMENT ARE AS FOLLOWS:

Appointment of electronic engineer.

Search on electronic ballast.

Search on cost effective & energy efficient ballast

Reason of its formulation: -

Research and development adds to goodwill of an organization .It is the basic

necessity for any organization therefore this department is added in this

organization.

Year of establishment:-

In 1994, when the company was incorporated this department was established

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PURCHASE DEPARTMENT Managing Director is responsible for selection, pre-qualification and registration

of suppliers. Managing Director is responsible for continual evaluation and

performance monitoring of approved suppliers. All departmental Supervisors are

responsible for the verification of purchase products. Purchaser is responsible for

the purchase of all items. Purchaser receives purchase requisition from various

departments. He review and approves all purchase order by G.M. Finance and

Director Production.

Purchase department purchases raw material i, e. steel, copper, aluminum

electric circuits and other material, use in production. On finishing of raw material

or when any extra material is required then Inventory coordinator order the

purchase officer to purchase the required material. Then purchase officer

purchases such material with the help of his two assistant purchasers.

Purchase department has a wide contact to purchase any sort of material

required in production.

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FINANCE DEPARTMENT This department produces the data that measures company’s financial health

and guides the company in responding to weakness and opportunities.

Following are the roles played by this department:

1. Monitor business financial performance

2. Prepare forecasts and budgets

3. Ensure the business has enough cash to meet both current

4. Obligations and emerging opportunities.

Basic skills in financial management start in the critical areas of cash

management and bookkeeping, which should be done according to certain

financial controls to ensure integrity in the bookkeeping process. New leaders

and managers should soon go on to learn how to generate financial statements

(from bookkeeping journals) and analyze those statements to really understand

the financial condition of the business. Financial analysis shows the "reality" of

the situation of a business -- seen as such; financial management is one of the

most important practices in management

OBJECTIVES OF R&D DEPARTMENT

Monitor business’ financial performance

Prepare forecasts and budgets

Ensure the business has enough cash to meet both current obligations and

emerging opportunities

Reason of its formulation: -

Finance is the lifeblood of any organization. One of the most important practices

in management is financial management therefore this department is needed in

the organization.

Year of establishment: -

In 1994, when the company was incorporated this department was established.

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FINANCE DEPARTMENT HIERARCHY

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FUNCTIONS OF THIS DEPARTMENT

The financial staff’s task is to acquire and then help operate resources so as to

maximize the value of the firm. Here are some specific activities:

1. Budget Management

A budget depicts what you expect to spend (expenses) and earn (revenue) over

a time period. Amounts are categorized according to the type of business

activities, or accounts. Budgets are useful for planning finances and then tracking

if operating according to plan. They are also useful for projecting how much

money l need for a major initiative, for example, buying a facility, hiring a new

employee, etc. There are yearly (operating) budgets, project budgets, cash

budgets, etc. The overall format of a budget is a record of planned income and

planned expenses for a fixed period of time

2. Managing Cash Flow

Probably the most important financial statement for a business is the cash flow

statement. The overall purpose of managing cash flow is to make sure that

businesses have enough cash to pay current bills. Businesses can manage cash

flow by examining a cash flow statement and cash flow projection. Basically, the

cash flow statement includes total cash received minus total cash spent. Cash

management looks primarily at actual cash transactions.

3. Major investment and Financing Decisions

A successful company usually has rapid growth in sales, which require

investment in plants, equipment, and inventory. The financial staffs of PAKLITE

help determine the optimal sales growth rate, help decide what specific areas to

acquire, and then choose the best way to finance those assets. For example,

should the company finance with, equity, or some combination of the two, and if

debt is used, how much should be long term and how much short term.

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4. Dealing with Financial Markets

The financial staff deals with the money and capital markets. Each company

affects and is affected by the general financial markets where funds are raised,

where the firm’s securities are traded, and where investors either make or lose

money.

5. Risk Management

All businesses face risks including natural disasters such as fires and floods,

uncertainties in commodity and security markets, volatile interest’s rates, and

fluctuating foreign exchange rates. However many of these risks can be reduced

by purchasing insurance or by hedging in the derivatives markets. The financial

staff is responsible for the firm’s overall risk management program, identifying the

risks that should be managed and then managing them in the most efficient

manner.

SALES DEPARTMENT

Sales department had a wide contact with a number of large textile mills, plazas,

municipal corporations, hospitals, air headquarter and with other places. It sells

its products through a big network of electric shops and salesmen. Sales

department includes sales officer with his assistants.

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INVENTORY DEPARTMENT

This department is managed by inventory manager who directs and control

activities we purpose of getting the right inventory in the right place at the right

time in the right quantity in the right form at the right cost. This dept. manages all

the inventory from purchase of raw material up to the sale of finished goods. An

inventory is an idle resource that possesses economic value Inventories are

usually in the form of raw material, semi finished goods used in the production

process, or finished products ready for delivery to consumers.

PURPOSE OF THIS DEPARTMENT

They aid continuous production by ensuring that inputs are always available and

that economic production runs can be made.

They help level production activities, stabilize employment, and improve labor

relations by storing human and machine effort.

ACCOUNTING FOR INVENTORIES

Three methods are usually followed for accounting for inventories:

FIFO (FIRST IN FIRST OUT METHOD)

LIFO (LAST IN FIRST OUT METHOD)

AVERAGE INVENTORY METHOD

Method used in PAKLITE

This organization follows AVERAGE INVENORY METHOD

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Reason of its formulation

Inventory management has been the key to success of many firms and the cause

of failure of numerous others. Insufficient inventories hamper production and fail

to generate adequate sales, whereas excessive inventories adversely affect the

firm’s cash flows and liquidity position. From either perspective, inventory

management is a serious challenge to the viability of an organization; therefore

this department is established in the organization

Year of Establishment: -

In 1994, when the company was incorporated this department was established.

OBJECTIVES The creation of goodwill of the Paklite by their proper handling and timely

supply of raw material to production department for the use in the production

process.

To encourage their employees so much to achieve their goals and given

tasks by

1. Ethically

2. Morally

3. Spiritually

4. Monetary

To determine the order level, minimum level, maximum level and danger level

By using the ACM (Average Costing method) of inventory to get the up to

date knowledge of inventory

Recording of the arrivals

Recording of the arrivals

To keep aware the top management about the performance

To give task to the employees and monitor their task to evaluate performance

of the employees

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HIERARCHY OF INVENTORY DEPARTMENT

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HRM DEPARTMENT

This department is designed to coordinate humane sources of an organization.

The mission of Human Resources is to provide quality services and support in

employment, benefits, compensation, employee relations and training, and to

serve as a source of information and expertise that provides superior customer

service for all employees

Functions of this department: -

1. HR Planning recruitment & selection

2. Human resource development

3. Compensation benefits

4. Safety & health

5. Employees & labor relations

Getting and keeping competent employees are critical to the success of every

organization, whether the organization is just starting or has been in business for

years. Therefore, part of every manager’s job in the organizing function is human

resource management.

OBJECTIVES OF HRM DEPEARTMENT

1. Employ hand book is to be prepared

2. Aiming on quality culture for every worker

3. Appointments purchase and import managers.

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Reason of its formulation: -

HRM is an important strategic tool. It can help establish an organization, s

sustainable competitive advantage. It has a significant impact on organizational

performance. For these reasons, this department is included in the organization.

Year of establishment: -

In 1994, when the company was incorporated this department was established

Department Hierarchy

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QUALITY CONTROL

The company maintains the quality at every step in production process of the

strip light. During this process the company makes different tests on the ballast at

each level of production.

Which are as follow:

Preliminary Tests.

Air Gap Test.

Continuity Test

Short Circuit Test.

Nominal Running Current Test

Induced Voltage Test

Quality Policy: -

“Quality at PAKLITE means to meet or exceed customer’s requirement and

expectations, and to provide true value of their money. The company recognizes

the vital importance of our customers. The goals of customer’s satisfaction

require us to be flexible, not only accommodating to their needs, but also to

delight them consistently.”

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STUCTURAL DIMENTIONS OF PEIL

Formalization

PEIL is an organization with not very high level of formalization. But there are

explicit job descriptions, numerous organizational rules, and clearly defined

procedures covering work processes, therefore job behaviors of employees are

structured at PEIL. And also the degree of formalization varies within this

organization.

Specialization

Work specialization is the degree to which activities in an organization are

divided into separate jobs. PEIL uses high work specialization to efficiently make

products. Managers at PEIL see work specialization as an important organizing

mechanism but not as a source of ever-increasing productivity.

Hierarchy of Authority

Paklite delegates authority to their managers. At the lower level the problems are

handled by the supervisor in production department, the supervisor has the

authority to take the decision for the betterment. But in the upper level of

management there is no delegation of authority.

Centralization

The management structure for operation possesses both characteristics of

centralization and decentralization. Strategic decisions are made by top

management and middle management tries to achieve targets set by the top

management. As a whole it is more centralized. Any worker, any manager can

share his problem with top-level management. There is no restriction about that.

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Professionalism

Company has a team of professionals, as the challenges of 21st century cannot

be met without professionalism. It is enjoying services of professionals in these

fields:

Marketing

Management

Finance

Production

Quality Control (ISO 9001-2000)

Research and Development

Personnel Ratio

Total number of employees of PEIL is as follow:

Management & Admin. Staff

Market personal Labors

31 Employees 20 Employees 186 Workers

Contextual Dimensions of PEIL

Size

An organization’s size significantly affects its structure. Large organizations tend

to have more specialization, centralization and rules and regulations than do

small organizations. However this relationship is not linear. PEIL is a small

organization having 200 plus work force but it is more centralized and follows the

rules and regulations strictly.

Technology

Every organization has at least one form of technology to convert its inputs into

outputs. Workers at PEIL work on a standardized assembly line.

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Because it is the age of mass production due to change automatic structure so

that in production department automatic press, injection moldings machines are

being used instead of a hand press and hand molding presses, similarly

automatic cranes for loading and unloading for raw material and automatic lifts

are being used to increase the efficiency and to reduce the wastage of time.

Paklite has a sound operation system in producing out put, total quality

management is deeply observed, implemented and control with the help of

computer based operational management to yields out quality products.

External Environment

Its environment can affect organizational structure. PEIL faces the following

external environment:

Technological Environment

Today, it is an era of technology. High and advanced technology improves the

production and helps to reduce the cost of production. Today every customer is

conscious about the quality of the product and wants greater satisfaction against

the product which they are offer in the market. So technology plays a vital role to

provide the better quality product to the customer at lower price and helps in to

grow the market share, which is the main objective of the organization

Economic Environment

Economic environment is very important for an organizational growth. If the

economic environment is instable then the local and foreign investor are shy of

investment in any type of the business. Govt. of Pakistan tries to boost up the

economic condition of the country through various steps; for example, they give

relaxation in income tax, they give subsidies to the investors in different field,

they provide security to investor that his organization is not transferred into public

property.

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Political Environment

Political environment also affects the business. There is greater tension between

our neighbor country and us. So every political party tries to improve the

economic condition of the business and pay much attention on that segment.

Foreign investment plays a vital role in the strength of the economy so the

political parties every time tries to stable the political condition of the country.

Legal & Regulatory Environment

PAKLITE followed all the legal regulation, which prevails in the Pakistan. We pay

much attention on the customer safety. We follow the labor rights according to

the (Pakistan Labor Act). We follow the taxations rules and regulation according

to (Pakistan Taxation Act)

Social and Cultural Environment

We are not looking only organization affairs but we pay equally attention towards

religious affairs and social work. We constructed schools for the benefits of the

local community. Our product is benefited for every type of social and cultural

classes, which exist in Pakistan. Normally in the urban area, customers like to

purchase the Pearl Light where as in rural area Strip Light is more like

Culture

PEIL focus on individual development. It recognize the worth and value of

individuals and seeks to create cultures in which employees can continually grow

and learn. There is mutual trust, honesty and openness in PEIL’s culture.

Managers are not afraid to admit mistakes. PEIL communicate ethical

expectations to their employees, visibly reward ethical acts and punish unethical

ones. It controls organizational member interaction among each other, and

motivate the employees behavior towards organizational goals.

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DESIGN DIMENSTIONS OF PEIL

DEFINED WORK ACTIVITIES

Brief Description of Production Process

The inventory shop and it receive raw material e.g. Mild Steel Sheet, Electric

Steel Sheet, Copper Wire, and Plastic is transferred to the press shop. In the

press shops the M. S. Sheet & E. S. Sheet goes through the following processes;

sharing, cutting, bending & punching, to make the Strips & Holder Frames and to

make the core of the Ballast. The stripes and holder frames are transferred to the

paint section where the powder coating is made on them. Plastic material is

transferred to the molding section where it moulds and makes it Rod & Starter

Holder. In the ballast section the core is fit on the ballast and the following

electric test is made on the ballast I-e, checking of the high voltage of current.

This entire component is transferred to the packing department where the

assembling of Strip, Holder & Ballast is made. After the assembling of the

product is gone in to the warehouse and then it dispatch to the consumer.

Inventory Management

In the PAKLITE the following procedure uses to manage the inventory.

Ordering of Material

Receiving of Material

Recording of Material

Issuing of Material

Recording of Issue material

Accounting of raw materials

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Ordering of Material

Storekeeper shall raise the demand on becoming an item on reorder level of

inventory. The purchaser shall place the order to the approved supplier by

M.D/Director. The Director shall bargain Price with the supplier, particularly of the

raw material. The purchaser shall also bargain the price of the stores to be

purchased by the final approval shall be got from the M.D/Director. Order may be

in writing/oral/telephonic. Supplies should possible be made from manufacturer

of quality goods.

Receiving of Material

All the material purchased, at the time of delivery by supplier, or by the company

purchaser, shall be checked, counted at the gate by the gate clerk and he shall

issue inward gate pass in triplicate, to copies to supplier or carrier, who shall

present these two copies to store keeper along with the material. Storekeeper

shall check, count/weigh the material in accordance with the gate pass. He shall

get the material & sign the Gate pass in token of receipt of goods. Storekeeper

shall prepare daily goods received note (GRN) in duplicate from Gate passes of

materials received by him. Each entry of materials in GRN shall be valued from

the bills of the supplier or predetermined rate of material. One copy of the valued

GRN shall be submitted to accounts office along with the copy of gate passes

entered therein. All bills of the suppliers shall be certified by the storekeeper

through a stamp that good have been taken on stock vide GRN- NO, & Date.

Recording of Received Material

The storekeeper shall make posting of all entries of GRN in the stock register

with quantity and value of each item. After each entry of receipt in stock register

the storekeeper shall calculate the average rate of the item by dividing the

balance amount over balance quantity. The calculated rate shall be called the

issue rate of the items.

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Issuing of Material

Every department foreman shall prepare tore indent for material required to him

in triplicate. The store indent will be approved by any of the directors or his

authorized production in charge. Storekeeper will issue material against

approved indent. Foreman will sign the indent in token of receipt of the material.

The items included in the indent but not issued due to their non-availability in the

store, shall be market “N/Y”. First two copies of the indent shall be torn off from

the indent book by the storekeeper and third copy shall remain in the indent

book. The storekeeper after issue of material, shall evaluate the indent at issue

rate of each material item issued and will total the indent. One copy of the indent

shall be submitted to the account section daily.

Recording of Issue

Storekeeper shall make posting of all entries of indent in stock register against

the account of each item, with quantity & value. At each issue, the item stock will

be balanced in quantity and value.

Accounting of Raw Materials

Accountant shall, on receipt of GRN from the store keeper, check the quantities

in GRN from gate passes attached and shall check the rates from supplier bills

and then, will check the calculation of GRN. Accountant will check the calculation

of the indents from storekeeper. Accountant shall prepare the journal voucher

from GRN and indents daily

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Process Flow Chart Of Commercial Items

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TRANSFERRED TO

WAREHOUSE

TRANSFERRED TO

WAREHOUSE

DISPATCHED TO CONSUMER

DISPATCHED TO CONSUMER

D. MATERIAL RECEIVED

BY INVENTORY.

D. MATERIAL RECEIVED

BY INVENTORY.

TRANSFERRED TO PRESS SHOP SEC 1

TRANSFERRED TO PRESS SHOP SEC 1

SHARING, CUTTING, BENDING &

PUNCHING OF THE SHEET TO MAKE IT

STRIPES AND HOLDERS FRAMES

SHARING, CUTTING, BENDING &

PUNCHING OF THE SHEET TO MAKE IT

STRIPES AND HOLDERS FRAMES

TRANSFERRED TO POWDER COATING SEC

TRANSFERRED TO POWDER COATING SEC

TRANSFERRED TO PACKING

DEP

TRANSFERRED TO PACKING

DEP

ASSEMBLING OF HOLDERS, BALLAST AND STARTERS

COVERED TO STRIP

ASSEMBLING OF HOLDERS, BALLAST AND STARTERS

COVERED TO STRIP

PACKING OF PREPARED STRIP

LITE

PACKING OF PREPARED STRIP

LITE

BALLAST FROM BALLAST PAINT

SECTION

BALLAST FROM BALLAST PAINT

SECTION

CHECKING OF VOLTS &

CURRENT OF THE BALLAST

CHECKING OF VOLTS &

CURRENT OF THE BALLAST

PACKING MATERIAL FROM

INVENTORY

PACKING MATERIAL FROM

INVENTORY

MOLDING OF A.B.S TO MAKE ROD & STARTER

HOLDERS

MOLDING OF A.B.S TO MAKE ROD & STARTER

HOLDERS

MATERIAL TRANSFERRE

D TO MOLDING SEC

MATERIAL TRANSFERRE

D TO MOLDING SEC

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Process Flowchart Of Ballast

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TRANSFERRED TO WAREHOUSE

TRANSFER TO THE BALLAST PAINT SEC

MATERIAL RECEIVED

BY INVENTORY.

ISSUED TO PRESS SHOP

SEC 1

CUTTING OF T’S & U’S, BASE &UPPER

COVER OF THE BALLAST

MATERIAL TRANSFERRED TO

BALLAST SHOP

FIXING OF T’S WITH U’S ALONG WITH ENAMEL COIL + FIXING BASE & UPPER

COVER

TRANFER TO THE PACKERS DEP

ENAMEL WIRE IS WRAPED TO MAKE

IT COIL

ENAMEL WIRE TRANSFERRED

TO BALLAST SECTION

DISPATCH TO CONSUMER

RECYLE BALLAST INTO BALLAST

SECTION

CHECKING OF VOLTS & CURRENT OF THE BALLAST

CHECKING THE CURRENT &

VOLTS OF THE BALLAST

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REPORTING RELATIONSHIPS

Management Profile

Javaid Iqbal. Managing DirectorKhalid Iqbal. General ManagerMuhd. Mushtaq Financial ManagerMuhd. Nadeem Asst.Financial ManagerMuhd. Yahya Audit OfficerMuhd. Irfan Dispatch OfficerMuhd Ansar Inventory ManagerAtif Butt CashierMuhd Tanveer AccountantAmir Ali Store In chargeMuhd Tahir Admin AssistantMuhd Jahangir Sales ExecutiveSheraz Hameed Marketing ExecutiveRashid MinhasImran Rasheed Sales Officer

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Responsibility MatrixISO 9001:2000 CE GM IM F.M S. Sup.

4 QUALITY SYSTEM

4.1 General Requirements P P S S S

4.2 General documentation requirements

S P S S S

5. MANAGEMENT RESPONSIBILITY

5.1 Management Commitment P P S S S

5.2 Customer Focus P P P S S

5.3 Quality Policy P P P P P

5.4 Planning P P S S S

5.5 Responsibility, Authority & Communication

P P S S S

5.6 Management Review P P P S S

6. RESOURCE MANAGEMENT

6.1 General (Provision of Resources)

P P S S S

6.2 Human Resources P P S S S

6.3 Infrastructure P P S S S

6.4 Work Environment P P S S S

7 PRODUCT REALIZATION

7.1 Planning of realization processes

P P S S P

7.2 Customer related processes

P P P S S

7.3 Design and/or Development

P P S S S

7.4 Purchasing P P S P S

7.5 Production & Service Provision

P P S S P

7.6 Control of measuring & monitoring devices

S P S S S

8. MONITORING & IMPROVEMENT

8.1 General (Planning) S P S S S

8.2 Measurement and monitoring

S P S S S

8.3 Control of non-conformity P P S S P

8.4 Analysis of data S P S S S

8.5 Improvement P P P P P

P Primary responsibilityS Secondary responsibility

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PRODUCTION DEPARTMENT

PLANNING

It involves defining goals such as

How much to produce

In what manner is to be produced

What will be cost

They make sub plans to coordinate activities

ORGANIZING

It involves determining what needs to be done so they determine what they

have to do, to achieve desired production and how it will be done and who is

to do it.

He divides the work of each employee to achieve desired production

LEADING

He motivates all involved parties in production and influence team work and

lead them to achieve desired production

He leads all employees of production to avoid confliction in the work of

production

CONTROLLING

He ensure whether desired units of production are achieved or not and if not

they will correct it according to desired performance

He controls the work of employees by suggesting them to follow necessary

actions to correct the situation

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PACKING DEPARTMENT PLANNING

The packing manager makes plan such as

He plans how many finished units are to be packed

He plans about duration of packing

He plans how many packed units are loaded to transport

He plans what will be the cost of packing

ORGANIZING

He organizes work such as

How packing will be done

Who will hire related employees for packing

He organize the work of packing to accomplish organizational goals

LEADING

He leads all employees involved in packing such as

He makes supervision of packing

He divides the work of employees involved in packing

He leads them to coordinate activities of packing

CONTROLLING

He checks the desired packing have done or not and if not he will analyze the

deviations

He will control waste material through process of recycling

He controls by checking how many units are loaded to transport after packing

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FINANCE DEPARTMENT

PLANNING

The finance manager plans about

Total investment made

He makes goals of return on investment

He will plan if further investment is to be made

He plans about wages and salaries of employees

He plans about operational cost in various operations of production and sales

such as advertisement

ORGANIZING

The managers coordinate the work of its employees.

He organizes the tasks to be performed

He divide the work of accounts department and finance department and

decides who is to do it

LEADING

He will lead all employees of finance department

He guides them what tasks are to be performed to achieve targeted goals

such as return on investment

CONTROLLING

He controls all work by checking desired goals of return on investment

He checks whether least operational cost is achieved or not

He also makes budget controlling to estimate whether profits are greater than

expenses

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MARKETING DEPARTMENT

PLANNING

The marketing manager plans of

What will be the market share

What will be our target market whether we have to manufacture our products

according to customer specifications or just enter in the market with whole

production

He plans about promotional schemes and plans how to achieve highest

market growth

ORGANIZING

He organizes work what tasks are to be performed to achieve highest market

share

To achieve high growth rate

To capture target market

To fulfill customer specifications

LEADING

He hires the professionals to determine the needs of customers

He leads to achieve highest market share

He leads to achieve highest growth rate

CONTROLLING

He controls all activities of marketing department such as

Whether desired market share is to be achieved or not

Whether customer specifications are fulfilled or not

He ensures that there is no conflict among

Working of employees

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SALES DEPARTMENT

PLANNING

The sales manager plans how much sales volume he has to achieve

He sets target of sales of diversified products

He sets the profit margin

He plans in which market segment profit margin can be increased

ORGANIZING

He organizes the work what tasks are to be done to achieve desired sales

and desired profit and

Who will supervise the work of sales and evaluate the profit margin

He distributes the work among all employees of sales department

LEADING

The sales manager lead all employees and coordinate their work

activities to achieve desired sales

He will guide them in which market segments targeted profits can be

achieved

He will guide them what tasks are to be performed to achieve desired volume

of sales

CONTROLLING

He controls all activities and check whether desired sales are achieved

or not

He will check whether targeted profits are achieved or not and if not he will

analyze the deviations and then correct them

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R&D DEPARTMENT

PLANNING

The R&D manager sets goals and plans such as

What research activities are to be performed to analyze the demand of the

product in the market

What steps are to be taken to make the innovations and modifications in

the product

What steps are to be taken to develop the product according to market

research

ORGANIZING

He coordinate activities of all employees of R&D department

He organizes how the research activities are to be performed to analyze the

demand in the market

He organizes what tasks are to be performed for the development of the

product

LEADING

He leads all the employees of R&D to perform their work efficiently and

effectively

He resolves all the conflicts of the employees of R&D department

He leads them in which market segment there is more demand of their

product

CONTROLLING

He analyzes whether the product is developed after analyzing the demands of

the product in the market

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He analyzes the deviations in the actual performance and after comparison

he will make necessary steps to achieve desired results

He will correct the deviations if there is any among the desired and actual

performance

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SWOT ANALYSIS

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In SWOT Analysis we check the strengths, weaknesses, Opportunities and the

Threats of the organization, which is helpful to make the proper strategies for the

organization.

S Strengths

W Weaknesses

O

Opportunities

T Threats

IN SHORT,

“It is a simple and powerful way to analyze the current market situation.”

SWOT ANALYSIS OF PAKLITE ELECTRICAL INDUSTRY:

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SWOT Analysis of “Paklite Electric Company” involves two type of analysis.

I. Internal Analysis

II. External Analysis

INTERNAL ANALYSIS While doing the Internal Analysis of Paklite Electric Company we will check there,

Strengths

Weaknesses

EXTERNAL ANALYSIS External Analysis involves the analysis of the External Environment Of the

organization. In the External Analysis Of Paklite Electric Company we will check

the:

Opportunities

Threats

STRENGTHS

PAKLITE has a lot of strengths. The detail description of these strengths is

as under

1. Complete Range of Fixtures and Ballasts

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Paklite is providing complete range of Electrical Fixtures and Ballasts through

countrywide distribution network.

2. Well Organized Distribution Channels

They have well organized distribution channels in the whole country. Their

products are available from Karachi to Khyber. They have their agency holders in

almost all the cities of the world.

3. Strong line of Production:

They have strong Production Line including

Strip Lights

Street Lights

Batten Lights

Diffuser Lights

Industrial Lights

Road Lights

Ballasts ranging from 10 Watts to 400 watts

4. Well-Equipped Market Force

Their market force is well equipped with the modern facilities of communication.

Like Internet, mobile phones, fax etc. So they can communicate with each other

easily and also can find the information from the external sources.

5. Imported Machinery

They have heavy imported machinery, which is very helpful for them for the

reduction of cost. They have imported Slitting Mach, a machine to cut coils and

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also the machinery for Molding Department has been imported from the modern

countries.

6. Well-Organized R & D Department

The Research and Development Department of Paklite is working very well.

They are continuously trying for the improvement of their existing products. They

are working on the modern production techniques so they can be able to reduce

the cost and increase the profitability

7. Highly Qualified Professionals

They are a team of highly qualified professionals. Qualified, skilled and

experienced employees are working in each and every department of Paklite.

These qualified and experienced employees are very helpful for the development

of the organization. The example of highly qualified professionals are electrical

engineers, technical engineers etc.

8. Manufacturing of Dyes

They have a special department in which they produce the Dyes to manufacture

their product. So they are able to produce most of the dyes, which they are using

in the manufacturing of their different products under the same roof. This is very

fruitful in order to enhance the self-sufficiency of the organization.

9. Approvals and Certificates

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The products of Paklite are only one in their field, which is approved by PSI.

Their Ballasts are also tested and certified by PCSIR (Pakistan Council of

Scientific and Industrial Research)

10. Loyalty for the customers

They have loyalty for their customers and vendors. They are customer oriented,

they believe on the strategy of customer pull. They make those products, which

are liked and demanded by them.

11. Unipolicy for the price

They have unipolicy for price in the whole country. Their products will be

available in the whole market at the same price no matter from where they are

being purchased.

WEAKNESSES

Paklite Electric Company like all other organizations also has some weak points.

The detail description of the weaknesses of the Paklite is as under:

1) Lack of advertisement

The main weakness of Paklite is the lack of advertisement. Advertisement has

got much importance in today’s world. It is very difficult for any organization and

even for a product to get the proper market shares without advertisement.

Because of the popularity of the product people will be attracted to buy it. So, this

will enhance the sale of the product, which is very important for the organization

in order to increase the profitability.

2) No Brand Power

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One of the main weaknesses of the Paklite is that they have no Brand Power.

People are less aware of their brand name. The brand power plays a very

important role for any organization. A firm with strong brand name finds it very

easy to attract the customers in the market.

3) No Exports

Another major weakness of the Paklite is that they have no exports. They have

products of International Quality, which can be exported to other countries in

order to, earn foreign exchange.

OPPORTUNITIES Paklite Electric Company has following opportunities in the external and internal

environment.

1. Opportunity of Globalization

Paklite has the opportunity to go to the globe. They have the global market to

expand their business. They can do so with the help of export in the international

market. In this way, not only they can earn profit but also the foreign exchange

for the country.

2. Less number of competitors

The number of competitors of Paklite Electric Company is low. Because in

Pakistan a very small number of companies are making electric fixtures and

ballasts. The main competitor is Philips, which is multinational. So, a very small

number of companies are competing with them.

Thus it is an opportunity for them to come forward and capture the market with

their better planning and strategies.

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3. Opportunity of atomization and innovations

Paklite has the opportunity to bring variation in the existing products and also for

the manufacturing of new products. They can also adopt atomization, which will

be helpful in reducing the cost of production.

THREATS Followings are the important threats prevailing in the environment for Paklite

Electric Company.

1. Increasing Price of Inputs

The main threat for Paklite is the increasing price of inputs that includes Copper

and Steel. Increase in the prices of Copper and steel has resulted in the closing

of a lot of firms in Pakistan in the last few years. So it is a great threat for Paklite.

2. Low profitability The profits of Paklite Electric Company are decreasing for the last few years,

which is an alarming situation for the company. The profit is the primary objective

for every organization and also important for the survival and growth. So it is a

big threat for Paklite.

3. Brand power of the main comp etitor The brand power of their main competitor i.e. Philips is a big threat for Paklite.

The awareness of the people about the products of Philips is affecting their

business to a great extent.

MOTIVATION

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Basic assumptions for motivation

A substantially satisfied need no longer motivates

It is the lowest level of ungratified need in the hierarchy that motivates

behavior

As a lower level of need is met, a person moves up to the next level of needs

as a source of motivation

Motivation in the Paklite

Motivation is a process of arousing and sustaining goal-directed behavior

induced by the expectation of satisfying individual needs.

Motivation process

Unsatisfied need => Tension => Drives => Search Behavior => Satisfied

needs => Reduction of tension => new unsatisfied needs

HIERARCHY OF BASIC MOTIVATION NEEDS

1. Physiological needs:

Hunger, thirst, shelter, and other bodily needs

2. Safety needs:

Security and protection from physical and emotional harm

3. Social needs:

Affection, belongingness, love, acceptance, and friendship.

4. Esteem needs:

Internal esteem (self-respect, autonomy, achievement), and external

esteem (status, recognition, attention, power, and face)

5. Needs for self-actualization:

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The drive to best realize one's potential, including potential in personal

growth, achievements and self-fulfillment.

Low-order needs Physiological and safety needs, they are satisfied externally (payment, unions)

High-order needsSocial, esteem, and self-actualization needs, they are satisfied internally.

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RECOMMENDATIONS

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Our recommendations for Paklite Electric Company are as follows.

1. Advertisement

Paklite should increase the advertisement of their products. Advertisement

has got great importance in today’s world. It is very difficult to sell the

product without its advertisement. The advertisement strategy of Paklite is

not satisfactory. So, if they want to increase their sale and profits they

must do better advertisement of their products. Both Print Media and

Electronic Media can be important in this regard.

2. Production of Aluminum Based Products

Paklite should focus on the production of Aluminum Based products

instead of Copper and Steel based products so that they can avoid the

threat of increasing values of Copper and Steel.

3. Exports of the Products

Paklite is producing the products of international quality but they aren’t

exporting their products. They should export their products to other

countries. This will increase their profitability and also they can earn

foreign exchange.

4. Aggressive Policy

Paklite Electric Company should adopt Aggressive Policy in the market.

This will prove helpful for their survival and growth in the market.

5. Diversification

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Paklite is dealing in the same line of production from the last few years.

The diversification and innovations in their products are not up to the

mark. Although they have strong line of production but Diversification has

got great importance now days. So, Paklite should emphasis on the

diversified and innovative products.

6. Increase in Brand Power

The Brand Power of Paklite Electric Company is absent. Brand Power is

very important for the success of any product and organization. So, we

recommend that they should also give importance to their brand image if

they want to get success in the market.

7. Atomization

This is the era of atomization. It is the best strategy to adopt in order to

decrease cost. So, Paklite should also adopt atomization in some fields of

production.

8. Import of Technical Information:

Paklite should import technical information from the developed countries

instead of importing heavy machinery. Their own R & D can work on this

technical information in order to make the machinery and new and

innovative products.

9. Sale of Dyes:

Paklite has capacity to produce the dyes, which is being used by them in

the manufacturing of their products. But they are not selling their dyes.

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There are some small firms, which are not able to produce dyes and they,

purchase. So, Paklite can also sell their dyes, which will be fruitful for

them.

10. Implementation of management functions

In Paklite management functions are not properly applied because they are

not following each step of management functions. So, we recommend

following management functions properly.

11. Globalization

They should set business unit around the globe for increasing their market

growth and future profits.

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BIBILOGRAPHY

Means the sources from where we get our desired information.

In our Project we collect information from the following sources

Internet:

www.paklite.com

www.alibaba.com

www.powersourcing.com

www.aseansources.com

www.gujranwalacity.com

Books :

Business Management

By Stephen P. Robbins

Organizational Behavior

By Fred Loothen

Industrial Management

By Henery D. Hodges

Interviews:

Mr.Mushtaq G.M of Paklite

Mr.Saleem Production Manager

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A

Activities:

The time or resources needed to progress from one event to another in a PERT

Network.

Authority :

The rights inherent in a managerial position to tell people what to do and what to

expect them to do it.

B

Business plan:

A written document that summarizes a business opportunity and defines and

articulates how the identified opportunity is to be seized and exploited.

Behavior:

The action of people.

Budget:

A numerical plan for allocating resources.

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C

Communication:

The transfer and understanding of meaning, customer service, functions of

Internet gripe sites, managing, methods, and comparison of organizational,

political correctness.

Communication networks:

The variety of patterns of vertical and horizontal flows of organizational

communication.

Conceptual skill: The ability to think and to conceptualize about abstract and complex situations.

Control:

The process of monitoring the activities to ensure that they are being

accomplished as planned and of correcting any significant deviations.

Controlling: Management function that involve monitoring actual performance, comparing

actual to standard and taking actions if necessary.

Creativity:

The ability to combine ideas in a unique way.

D

Data: A collection of raw facts.

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Decision: A choice from two or more alternatives.

E

Effectiveness: Completing activities so that organizational goals are attained.

Expert power:

Influence that is based upon expertise, special skills or knowledge.

Exports: To sale the products outside the country which are manufactured inside the

country

External environment: Outside institutions or forces that potentially affect an organization’s

performance.

F

First line managers: Managers at the lowest level of the organization who manage the work of no

managerial employees who are directly involved with the production or creation

of the organization’s products.

Focus strategy: A business level strategy in which a company pursues a cost or differentiation

advantage in a narrow industry segment.

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Finance: An art or science of managing the money.

G

Geographical departmentalization: Group’s jobs on the basis of territory or geography.

Growth strategy: A corporate level strategy that seeks to increase the organization’s operations by

expanding the number of products offered or markets served.

Goals: Desired outcomes for individuals, groups or entire organization.

H

Human resource management: Process activities necessary for staffing the organization and sustaining high

employee performance.

Human resource planning: The process by which managers ensure that they have the right number and

kinds of people in the right times, who are capable of effectively and efficiently

performing assigned talks.

Human skills: The ability to work well with other people individually and in a group.

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I

Imports: To purchase the goods from outside the country.

Innovation: The process of taking a creative idea and turning it into a useful product service,

or method of operation.

K

Knowledge management: Cultivating a learning culture where organizational members systematically

gather knowledge and share it with others in the organization so as to achieve

better performance.

L

Labor union: An organization that represents workers and seeks to protect their interests

through collective bargaining.

Leader: One who can influence others and who has managerial authority.

Leading: Management function that involves motivating subordinates, influencing

individuals or teams as the work, selecting the most effective communication

channels, or dealing in any way with employee behavior.

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M

Management: Coordinating work activities so these are completed efficiently and effectively

with and through other people.

Manager: Someone who works with and through other people by coordinating their work

activities in order to accomplish organizational goals.

Manufacturing organization: Organization that produce physical goods.

Middle managers: Manager between the first-line level and top level of the organization who

manage the work of first-line managers.

Mission: The purpose of an organization.

Multinational organization: A company that maintains significant operations in multiple countries but

Managed by home country.

N

Need: An internal state that makes certain outcomes appear attractive

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Non-managerial employees: The employees who do not participate in the management activities like clerks,

peons, sweepers etc.

O

Opportunities: Positive trends in external environment factors.

Organization: A deliberate arrangement of people to accomplish some specific purpose.

Organizing: Management Function that involves the process of creating an organization’s

structure by determining what tasks are to be done, who is to do it, how the task

are to be grouped, who reports to whom and where decisions are to be made.

P

Perception: The process of organizing and interpreting sensory impressions in order to give

meaning to the environment.

Performance: The end result of an activity.

Performing: The fourth stage of group development when the group is fully functional.

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Planning:

A management function that involves the process of defining the organizational

goals establishing an overall strategy for achieving those goals.

Project: A one-time-only set of activities that have a definite beginning and ending point in

time.

Q

Quality: Anything, which is in customer’s mind.

R

Resources: The assets of the organization.

Responsibility: The obligation to perform an assigned duty.

Risk: A situation where the decision maker is able to estimate the likelihood of certain

outcomes.

Roles: A set of behavior patterns expected of someone occupying or giving position in a

social unit.

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S

Small business: A business that is independently owned operated and financed; has fewer than

100 employees; doesn’t necessarily engage in any new or innovative practice;

and has relatively little impact on its industry.

Strengths: Any activities that organization does well or any unique resources that it has.

SWOT analysis: An analysis of the organization’s strengths, weaknesses, opportunities and

threats.

T

Technical skill: Knowledge of and proficiency in a specialized field.

Threats: Negative trend in external environment factors.

Top managers: Managers at or near the top level of the organization who are responsible of

making organization-wide decisions and establishing the goals and plans that

affect the entire organization.

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U

Uncertainty: A situation where a decision maker has neither certainty nor reasonable

probability estimates available.

V

Values: Basic conviction about what is right and wrong.

W

Weakness: Activities the organization does not do well or resources it wellness programs.

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