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Fourth Service Oriented Architecture for E-Government ConferenceSOA Practitioners’ Guide 14
ITIL Processes and Activities address Service Sprawl
Lifecycle Stage Process Activity
Service Design
Service Catalog ManagementService Level ManagementCapacity ManagementIT Service Continuity ManagementInformation Security ManagementSupplier Management
Requirement EngineeringData and Information ManagementApplication Management
Service Transition
Change Management Service Asset and Configuration Knowledge Management Transition Planning and SupportRelease and Deployment ManagementService Validation and TestingEvaluation (performance)
Communications ManagementOrganizational and Stakeholder Change ManagementStakeholder Management
Monitoring and Control IT OperationsNetwork Management Storage and ArchiveDatabase Administration Desktop SupportMiddleware Management Internet/Web ManagementMain Frame ManagementServer Management and SupportsDirectory Services ManagementFacilities and Data Center ManagementInformation Security Management Improvement of Operational Activities
Assessment (gap analysis)BenchmarkingMeasurement and Reporting Balanced ScorecardSWOTDeming Cycle
Fourth Service Oriented Architecture for E-Government ConferenceSOA Practitioners’ Guide 15
SOA Practitioners’ Processes and Activities Address Business Services
Lifecycle Stage Process Activity
Requirements & Analyses
Project InitiationArchitecture Statement
Portfolio ManagementRequirement CaptureUser Experience SimulationBusiness Process ModelingSOA Repository
Design Composite Application Design
Service Orchestration/ModelingService CompositionSOA RegistryInformation/Data ModelingApplication ModelingSOA Repository
Development Service Creation & Construction
Development Tools and EnvironmentTestingSOA Repository
IT Operations Service DeploymentRelease ManagementEnterprise Management SystemsSOA Repository
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Towards a Business Service Information Library
ITIL addresses service sprawl ITIL framework can be used in business service realization ITIL and SOA Practitioners’ frameworks are complimentary BSIL is an aggregation, a collection of links and BoKs
EDA-Event Driven Architecture Business Architecture, POA -- Process Oriented Architecture BPM COBIT, IDEAL, EPIC, PMBOK, SWEBOK, … Enterprise Architecture More processes/activities:
Security, Legal, Domain/Industry Specific
Processes and the discipline of ITIL can also be applied to business service creation and usage. SOA Practitioners propose the creation of a BSIL, Business Service Information Library. Leveraging existing frameworks and disciplines, BSIL shall be a series guidelines on all aspects related to business services, from business values to best practices for processes and activities. It shall walk a stakeholder in step by step manner how to discover, define, create, deploy, maintain and improve services.
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Where to find SOA Practitioners’ Guides
Living Document at
http://soaalliance.jot.com/MemberPublications
which shall be constantly updated based on the SOA
Practitioners’ experience
Download at
http://www.cellexchange.com/soa
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