Achieve THROUGH SALES SUCCESS: CONVERSATION 2 FLOW • Greet and congratulate • Review: > Progress and complete activity > Goals and dreams • Discuss progress made against initial goals • Recognize accomplishments and answer questions • Explain how to Invite more Customers to buy and learn more about the Avon earning opportunity with the Power of 3 • Inform your Customers and handle objectives • Inspire your Customers by maximizing Avon's tools: > Brochures > Flyers > Samples > eRepresentative/Web Office > Avon Skincare and Clearskin Selector Tools > Anew Conversation Card • Invite to shop the Avon Brochure and Invite to an Avon Opportunity Meeting (AOM) • Reinforce completion of 5 suggested Beauty of Knowledge courses • Set goals for next Campaign and complete "My Plan To Achieve" activity and link to goals and dreams • Plan Calendar activities • Generate leads to achieve BIYS Bonuses • Review BIYS • Invite to next Development Meeting, Achieve Through Sales Success Group Conversation 3 • Explain Achieve Through Sales Success Conversation 3 will be a group session. • Discuss the topics and products that will be taught at the Development Meeting • Fill in meeting information on the invitation • Prepare the Representative to share at the meeting: > Personal Achievements > Skincare sales progress > Challenges > Any questions to discuss • Give Date, Place and Time of Achieve Through Sales Success Conversation 3 • Answer any questions US 04/2012 REVIEW (Pages 24– 27) BUSINESS BUILDING SKILL DEVELOPMENT INVITE, INFORM and INSPIRE (Pages 28 – 39) PLAN (Pages 40 – 41) INTRODUCE CONVERSATION 3 (Pages 42 – 47) 1 2 3 4 Suggested Timing: After receipt of 2 nd or 3 rd order