Page Linked2Media Project (SME-2011-2) AN OPEN LINKED DATA PLATFORM FOR SEMANTICALLY-INTERCONNECTING ONLINE, SOCIAL MEDIA LEVERAGING THE CORPORATE BRAND AND MARKET SECTOR REPUTATION ANALYSIS AND RESPONSE OPTIMIZATION SERVICES Travel Industry Experience Alexandra Tudorache, EMI
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Page 1
Linked2Media Project (SME-2011-2)AN OPEN LINKED DATA PLATFORM FOR SEMANTICALLY-INTERCONNECTING
ONLINE, SOCIAL MEDIA LEVERAGING THE CORPORATE BRAND AND MARKET SECTOR REPUTATION ANALYSIS AND RESPONSE OPTIMIZATION SERVICES
Travel Industry Experience
Alexandra Tudorache, EMI
Linked2Media Project, FP7, SME-AGs, First Review Meeting, April 4, 2013, Brussels Page 2
Traveller BehaviorThe Fish Bank
Linked2Media Project, FP7, SME-AGs, First Review Meeting, April 4, 2013, Brussels Page 3
Linked2Media Travel Industry ExperienceDay to Day Travel Agent Information Needs
I would lik
e to know what
are the opinions a
bout my
brand and competitors
brands in so
cial media
Find 10 Hotels on e-booking
systems and propose 2
based on Social Media
Reviews and Mentions
Check the sentiment of
travelers about two Black Sea Ferry Companies
Check Istanbul Guided Tours opinions in Social Media
I would like to know which airline offers better services:Turkish Airways or Tarom
Linked2Media Project, FP7, SME-AGs, First Review Meeting, April 4, 2013, Brussels Page 4
Linked2Media Travel Industry ExperienceLinked2Media Platform Response
Trends
Language
distribution
Behind the Scenes
Overview
Charts
Linked2Media Project, FP7, SME-AGs, First Review Meeting, April 4, 2013, Brussels Page 5
Linked2Media Travel Industry ExperienceLinked2Media Platform Response
Flying from Rome to Bucharest
Mostly positiv
e
opinions
Linked2Media Project, FP7, SME-AGs, First Review Meeting, April 4, 2013, Brussels Page 6
Linked2Media Travel Industry ExperienceLinked2Media Platform Response
Turkish Airlines
Tarom
Linked2Media Project, FP7, SME-AGs, First Review Meeting, April 4, 2013, Brussels Page 7
Linked2Media Travel Industry ExperienceLinked2Media Platform Response
Compare
opinions
Turkish Airlines
Tarom
Linked2Media Project, FP7, SME-AGs, First Review Meeting, April 4, 2013, Brussels Page 8
Linked2Media Travel Industry ExperienceLinked2Media Platform Response
Mentions
Linked2Media Project, FP7, SME-AGs, First Review Meeting, April 4, 2013, Brussels Page 9
Linked2Media Travel Industry ExperienceLinked2Media Platform Response
Linked2Media Travel Industry ExperienceLinked2Media Platform Response
Trends
Linked2Media Project, FP7, SME-AGs, First Review Meeting, April 4, 2013, Brussels Page 10