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All rights reserved 2008. The information in this document is proprietary to Redline Communications Inc. This document may not in whole or in part be copied, reproduced, or reduced to any medium without prior consent, in writing, from Redline Communications Incorporated.
Contact Information: Redline Communications Inc. 302 Town Center Blvd. Markham, ON Canada L3R 0E8
Web site: http://www.redlinecommunications.com Sales Inquiries: North American Toll-free International
Disclaimer The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Additionally, Redline makes no representations or warranties, either expressed or implied, regarding the contents of this product. Redline Communications shall not be liable for any misuse regarding this product. The information in this document is subject to change without notice.
4� REQUIRED INFORMATION FROM THE CUSTOMER .................................................................................. 9�
4.1� PRE-REQUISITE FORM .......................................................................................................................... 10�
5� LIST OF CANDIDATE SITES ........................................................................................................................ 13�
7� RED FLAG ISSUES ....................................................................................................................................... 14�
8� ESTABLISHED DEMARCATIONS POINTS ................................................................................................. 14�
9� CUSTOMER CONTACT LIST ....................................................................................................................... 19�
1 Overview The main purpose of this document is to outline a process through which the Redline Certified Partner, (RCP), can determine and document the customer’s expectations. Following this process brings the following benefits:
• The customer will know early on how their needs will be met • The Redline Partner can estimate the effort involved in designing the Network • The process provides a basis for a project plan • Cell planning and system design can be completed without any complications • The Redline Partner and the customer can reach agreement on the project scope
For small to medium contracts, the RCP can complete the Network Assessment without visiting the customer location. However, Redline recommends that for medium to large customer contracts, a Redline Certified Expert, (RCE), along with a professional installer should visit the locale where the customer proposes to deploy the RedMAX network. The scope of the customer visit will be to guide and educate the customer on RedMAX products in general, and assess the potential of BTS sites. This will include understanding the customer’s expectations of what RedMAX products can deliver, adjusting expectations if necessary and educating the customer on BTS site selection to obtain the best subscriber penetration. Network Assessment is a major step that needs to be completed prior to any cell planning exercise. This phase will capture multiple project information that will determine the inputs for the planning and design of the Radio Access Network. According to the Redline Deployment Process Flow Document, the Network Assessment stage is part of the planning phase. It is the first stage of the planning phase. The following block diagram will illustrate where the network assessment plays a role in the planning phase.
ProspectQualified. Salesproposal, RFPscompleted,service POreceived by thepartner.Deployment typeidentified (BetaTrial, MarketTrial, or GA)
Partner submitsStatement ofWork to thecustomer and goto Phase 2.
Input Phase 1: Planning Output
� Review client's business requirements� Review client's network & backhaul
concept� Review list of candidate sites� Preliminary Network services and
Coverage� Identify Red Flag Issues� Demarkation Points established
The RCE should review the customer’s short and long term business requirements by assessing the following:
A. Customer’s Business Plan B. BTS deployment schedule, short and long term C. RedMAX subscriber units deployment schedules, short and long term D. Service start dates, short and long term E. Market Penetration rates F. Over-subscription rates G. Offered services and sales packages offered H. The sales forecast based on the geographical areas and capacity requirements I. Targeted customer profiles J. Subscriber SLA’s K. Budget L. d to e migration
3 Network and Backhaul Requirements
A formal definition of “Network”: “provides the means to access information over a diverse set of wireless and wired connections”. A formal definition of “Backhaul” is: “the process of transmitting information to a central point from which it can be distributed over a network”. In any deployment, it is very important to understand and review the customer’s network and backhaul requirements. The RCE should review the customer’s network and backhaul concepts by assessing the following:
3.1 Offered Services A. What services does the customer plan to offer over the network?
a. Residential service? b. Business service? c. VOIP?
B. Subscriber provisioning methodology a. Professional install b. Subscriber self-install c. How subscriber unit is provisioned
i. Manual from SC ii. Auto-provisioned with RMS UI iii. Auto-provisioned through RMS NBI
3.2 Technology Expectations A. Ensure the customer’s expectations are not outside the RedMAX product's capabilities. Note: the Redline Certified Partner should make sure that the customer wants to build an access network and offer broadband services.
3.3 Technology Assessment A. What technologies is the customer using today?
a. VOIP b. TDM applications c. Streaming video d. WEB browsing e. WEB hosting f. Email services g. Gaming h. VPN i. Private/Virtual LAN j. FTP k. VoD
B. Determine service levels and traffic patterns C. Latency, Jitter implications D. Technical due diligence on customer and customer’s personnel
3.4 Existing Infrastructure Customer’s current existing infrastructure:
a. The existing core network. b. Other access networks available. c. Integration of RedMAX to the existing network. d. Existing network management or any Element Management System. e. OSS/BSS availability. f. RedMAX integration with OSS/BSS, NMS, trouble ticketing systems, alarm management,
inventory systems. g. NOC Site Locations
3.5 Network Feasibility Study A. IP capabilities of the customer’s existing network
a. Does the customer have an existing IP network? b. Determine if the customer has enough public addresses or if NAT is required c. Discuss IP addressing scheme d. Determine Routing Protocols used, Static, BGP, IGRP, RIP, OSPF e. Discuss Security Policy (firewall) and packet shaping , type and location f. Obtain a drawing of network DNS map, IP routing, VLAN configuration used. g. Define Network Topology used h. Discuss backbone connection
B. Network Site requirements
a. Potential BTS sites available and preferred azimuths and heights b. BTS locations for various project phases c. Identification of coverage areas and population densities, urban, suburban and rural
(per-phase basis if applicable) d. Bylaws or regulations for tower deployment e. Tower or Poles need to be erected f. Electricity needs to be run g. Roof penetrated h. Roof re-enforced i. Shelter (weather proofed equipment rack) j. Permit requirements k. Roof rights l. Construction permits for tower m. Infrastructure requirements n. Wireless backhaul o. Landline backhaul, T1, E1, DS3
p. Site Acquisition Note: It is recommended to obtain pictures of the deployment environment for accurate assessment. C. RF spectrum availability
a. Search for local regulations and documents on the RF Spectrum allocations for 3.3 to 3.8 GHz, channels and BW available
b. Specific frequencies and total spectrum available for the project. c. Define any frequency restrictions d. Discuss the possibility of other operators deploying WiMAX in the same area e. Define with customer the maximum capabilities to get assigned spectrum for
RedMAX deployment and date of availability
D. RF and capacity planning a. Define customer strategy b. Availability of an RF planning tool c. Discuss service offering distribution
- Number of users per sector and per geographic area. - Acceptable over-subscription rates.
d. Verify SU-O deployment type, OLOS, LOS, SUI percentages e. Define specific expected coverage area for each city.
E. Backhaul preferences a. AN-80i PTP, PMP b. Licensed Microwave c. Free Space Optics d. Fiber e. Discuss Backhaul requirements and capacity f. Determine NOC-BTS backhaul connection
b. Define key network performance indicators c. Billing methodology d. Identify OSS/BSS integration points e. Define the network High availability options (physical/logical redundancy) f. Identify network integration points, RedMAX, RMS, PS, OSS/BSS, NMS, NBI. g. Discuss servers used – primary/secondary, vendor, sizing, location:
� DNS � DHCP � ToD � NTP � Email � AAA � Billing � CRM � ftp
� tftp � Cache � Inventory � EMS � Provisioning � WEB � NMS � HP Openview NNM � Softswitch
* Requires spectrum sweeps per BTS site to check spectrum occupancy
The following is a list of items required by the Customer: A. Proposed Site photographs B. GPS Co-ordinates of proposed sites C. Site Data form filled-in for all the potential BTS sites. D. Maps of proposed coverage areas – street, demographic, topographical (highest resolution) E. Digital maps with reader F. Local regulation documentation on spectrum availability G. A set of candidate BTS sites. At least two candidate sites for each potential coverage area.
The following form may help the RCP to consolidate most of the Network and Backhaul (section 3) requirements as well as the required information from the customer (section 4).
This is a general form that should be completed with the customer before the RCP starts any technical work/assessment.
SITE NAME:
DATE:
VERIFIED BY:
VERIFIED WITH:
Tasks Pass/Fail Comment/ Deficiencies Indoor/ Outdoor Installation Physical installation Equipment distribution indoor /outdoor Cable routing - Paths available Heating operation Ventilation operation Cabinet grounding - tested? Cabinet required? UPS operation test AC / DC distribution and breaker protection Tower space available Power available: 110VAC 220VAC 24VDC 48VDC Grounding on roof or shelter (local code) IF cable clear path 19' rack availability Antenna TX Lines clear path TX Line support TX line labeling Lightning arrestors grounding TX line grounding Space available for antenna - tower /pole Antennas and tower top pictures
Customer Name: Date: Approval of Redline Certified Partner: Date:
REDMAX RF PLANNING DATA FORM GENERAL PROJECT INFORMATION PROJECT NAME : PROJECT REFERENCE: XX081208REV Company Name: Contact Name: Contact Telephone: Contact Fax: Contact Email: Contact Address: City: State/Province: Postal Code: BILLING AND TIME FRAME INFORMATION
MD APPROVAL : Billable to Customer Chargeable to MD Budget Date: � � � � � ( Includes planning study and GIS database acquisition cost ) Time frame for study delivery � � � � � weeks (may impact study cost) PRODUCT INFORMATION
Product Type: AN100U AN100UX RedMAX4C CPE types: RedMAX : SUO IA Typical CPE Height AGL m SUO RF Typical CPE Height AGL m SUI Typical CPE Height AGL � � � � � m CPE Types: RedMAX 4C : Fixed Outdoor : REM. Typical CPE Height m RPM-Indoor Typical CPE Height AGL m; RPM-Outoor Typical CPE Height AGL m RedMAX Express Indoor. Typical CPE Height AGL m RedMAX Express Outdoor. Typical CPE Height AGL m NETWORK AND DEPLOYMENT INFORMATION Targeted Number of BS’s : � � � � � City : Country: Required list of preferred BS’s sites with site data and GPS locations*: � � � � � Antenna Height Restrictions?: * Required: cell site database, radio type, frequency table, tower height AGL, antenna heights, antenna downtilt & type, power (dBm or Watts), receiver types, antenna type, receiver height AGL. (AGL-Above Ground Level) Please fill in attached spread sheet.
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Deployment Type: Indoor Only Outdoor Only Combination Indoor and Outdoor Percentage of Outdoor/Indoor Subscribers Mobility Type percentages: Fixed Nomadic Single Mobility Full Mobility SPECTRUM INFORMATION
Available Spectrum: MHz in 3.5 GHz 2.5 GHz Specific frequencies available from: GHz to: GHz and from: GHz to: GHz TERRAIN AND DATA BASE INFORMATION Type of coverage area percentages: Rural Suburban Urban medium density Urban High density Average tree height in coverage area: m.
Required: Electronic map with defined polygons or area of interest for coverage in Google Earth format
GIS database availability for RF Planning : Redline Provided Customer Provided Topography Resolution: m Clutter Resolution: m Format type: Note: At least a 30 m resolution GIS database in CelPlan format topography and clutter must be provided for pre-sale RF studies, and 5 m for Post-Sale or Optimization. TARGET COVERAGE AREA AND SERVICES INFORMATION
Type of Designs: Coverage only Capacity only Coverage and Capacity Total Target Coverage Area: km2 Cell Radius km Percentage of Target Area Covered %
Type of desired coverage DL : 64QAM only 64QAM and 16QAM 64QAM , 16QAM and QPSK
All available modulation schemes
Type of desired coverage UL : 64QAM only 64QAM and 16QAM 64QAM, 16QAM and QPSK
All available modulation schemes
Channel Size: 3.5 MHz 7 MHz 5 MHz 10 MHz Average number of subscribers per sector: Acceptable Over-subscription rate: Subscriber database with GPS locations: (optional) Proposed Service Classes (e.g. 0-128 Kbps, 0-512 Kbps, 128-256 Kbps): 1 2 3 4 Expected Down/Uplink utilization ratio: Subscribers carrying VOIP traffic services per Sector: Codec type: OTHER NETWORK INFORMATION Expected growth in the next two-three years: % Spectrum cleared and verified free of interference (list known operators and frequency blocks): Drive test data availability BACKHAUL INFORMATION
Type of Internet Access Point Available: T1S E1S DS3 Microwave Other � � � � � � � � � � Wireless Backhaul design required*? * Required: cell site database with GPS tower location, preferred radio type, tower height AGL, available antenna heights AGL, antenna type, power (EIRP dBm or Watts), receiver types. OUTPUT REQUIRED Type of Plots:
One of the most important parts of completing a network design is for the partner to be fully aware of all the candidate sites available to the customer. The demographics, NOC, backhaul, and potential BTS sites should be identified by the customer and assessed by the partner.
5.1 Demographics
A. Proximity of subscribers to BTS sites B. Number of RedMAX Subscriber Units per sector C. Penetration Rate D. Households Note: The partner should also note where customer’s existing network is located (the sites).
5.2 Site Evaluations
A. Availability B. Coverage Predictions C. Accessibility D. Affordability
5.3 Maps indicating BTS sites
A. Identification of coverage areas and population densities, urban, suburban, rural.
6 Network Assessment Deliverable
Upon completion of the Network Assessment, a Network Assessment report will be generated by the Partner. The following data should be part of the network assessment report:
RF A. Geographical Data: Maps, demographics, target areas, market penetration. B. Subscription Services: Data, voice or other services, marketing information. C. Deployment type: demand driven or supply driven. D. Target areas. E. Candidate Site list. F. RF Network Concept. G. Available 3.5 GHz Bandwidth for the project. H. Local Regulations for 3.5 GHz. I. Site and Cell Planning lockdown criteria. J. Availability of Topographic and Clutter data bases for the project.
Data
K. Network strengths, weakness and vulnerabilities. L. Backhaul system concept, Frequency Bands, available resources. M. Network management and integration concept.
Project Management
N. Project CAPEX budget. O. Project responsibility matrix. P. Potential technical issues. Q. Demarcation points of services in multi-vendor projects.
Some of the past identified red flag issues were as follows: A. Spectrum limitations B. Tower site limitations or restrictions C. Construction permits denied or delayed
8 Established Demarcations Points
To establish the point of demarcation between the customer and Redline’s partner, both the RF Network and IP Network feasibility study must be completed. The following two check list forms have been created to help the partner in organizing the relative documents to the specific tasks.
The Customer should also include contact persons for the partner. The primary contact of each partner should be stated. The following format should be used: Primary contact: Name: Project Function: Position: CELL: PH: FX: Email: @ Network Administrator: Name: Project Function: Position: CELL: PH: FX: Email: @ Other Contacts: Name: Project Function: Position: CELL: PH: FX: Email: @ Name: Project Function: Position: CELL: PH: FX: Email: @
10 Account Profile Redline recommends that the following account information and topics should be discussed before the RCP begins to design the network. The topics should include the demographics (computer presence, income, population, etc.) of the target market. Other topics include,
• Customer’s industry and competition • Customer’s corporate structure • Customer’s business goals – target market (commercial, residential, MDU, MTU, VOIP) • Customer’s criteria for success and ramifications for failure • Scope of the wireless system • Identified customer’s intended applications • Understand the customer’s policies on partners and wireless platforms • Customer has explained policies on open and closed system architectures • Budget has been defined and financing in place • Understand the customer’s schedule and milestones for project and agree they are achievable • Understand the technical expertise of the customer • Training and certification requirements discussed • Customer’s service roll-out and subscriber support plan
11 Design Process Output Responsibility Matrix The responsibility matrix lays out the major activities in the project and precisely details the responsibilities of both the customer and the Redline VAR. For large projects, a separate responsibility matrix should be developed for each subproject. Implementation Team Roles & Responsibilities Customer Redline VAR
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Needs Analysis - Service Area & Service Levels Feasibility Assessment Project Plan Site Acquisition Site Surveys - Select Candidate BTS sites, min. 3 potential sites per Service Area
Site Topology Cell Planning System Design including Traffic Engineering
IP Network Design Backhaul Design Site Selection Lockdown Design Lockdown - SOW & Equipment List Project Plan Equipment Procurement Training Site Civil including Structure Loading Site Mechanical Site Electrical Equipment Staging Site Equipment Installation Site Antenna Sub-system Installation Installation Checklist Network Test & Results - Drive Test Commissioning - Acceptance Test Plan As-built Documentation Signed Acceptance Document Support and Warranty Programs Spares Program - Advanced & On-site