POUND HILL SURGERY Opening Hours : 08.30 - 18.30 Monday to Friday Tel: 0844 477 1816 Fax: 0844 477 1817 COPTHORNE SURGERY Opening Hours 08.30 - 18.30 Monday to Thursday Friday 08.30—17.30 Tel: 0844 477 1815 Fax: 0844 477 2590 Newsletter Winter 2011/2012 www.poundhillmedicalgroup.co.uk P RACTICE MANAGER’S CORNER We are currently running a new in house patient survey that has been organised by the Friends of Pound Hill Medical and to date we have had over 300 returned. Initial feedback from our patients is that you most are very satisfied with the service but there are some areas that we need to work on. A full report will be available to the Friends Group at the end of January who are going to help us with an Action Plan to improve areas that need improving. We will aim to publish this on our website and in the surgeries by the end of February. As many of you may have heard in the news, the new NHS Commissioning Structure (how the government buys health services) is changing putting GPs in control of how things are purchased and the care pathways that patients will follow. At Pound Hill we are committed that this will not affect the doctor / patient relationship and want to ensure all of our patients that all decisions made by the GPs and Nurses at the practice are in the best interest of the patient and not financial motivated. All the best for a healthy and happy New Year! Perry Anderson Practice Manager From the Practice Manager and Friends of the Pound Hill Medical Group The Friends Group have continued to give priority to developing means of improving our communications with patients and to provide useful and interesting medical information. Following the successful “Open events” earlier this year it has been proposed that we arrange two further information events in 2012 but to target medical matters for specific groups of patients. The first event planned for sometime in March is for parents and will provide information and advice on the Practice Immunisation programme for your children. The second event will be related to the subject of Cardiology and Heart disease. More details of both these events will be detailed in the next issue of this newsletter Did You Know your Practice Nurse Can…… See and treat you for any of the following conditions: Asthma Athletes foot Bites/stings Boils Cold sores Colds/flu Cough Cystitis Shingles Nosebleeds Rashes Earache Diarrhoea & Vomiting Tonsillitis Emergency contraception Hay-fever Impetigo Threadworms Sinusitis Contraception ( depot injection, caps, pill checks) Impetigo Sinusitis Sore eyes Sore throat Urinary infections Vaginal discharge In Future, please ask the reception team to book you in with one of your Practice Nurses for any of the above
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www.poundhillmedicalgroup.co.uk P R A C T I C E M A N A G E R ’ S CORNER
We are currently running a new in house patient survey that has been organised by the Friends of Pound Hill Medical and to date we have had over 300 returned. Initial feedback from our patients is that you most are very satisfied with the service but there are some areas that we need to work on. A full report will be available to the Friends Group at the end of January who are going to help us with an Action Plan to improve areas that need improving. We will aim to publish this on our website and in the surgeries by the end of February.
As many of you may have heard in the news, the new NHS Commissioning Structure (how the government buys health services) is changing putting GPs in control of how things are purchased and the care pathways that patients will follow. At Pound Hill we are committed that this will not affect the doctor / patient relationship and want to ensure all of our patients that all decisions made by the GPs and Nurses at the practice are in the best interest of the patient and not financial motivated.
All the best for a healthy and happy New Year!
Perry Anderson Practice Manager
From the Practice Manager and
Friends of the Pound Hill Medical
Group
The Friends Group have continued to give
priority to developing means of improving
our communications with patients and to
provide useful and interesting medical
information. Following the successful “Open
events” earlier this year it has been
proposed that we arrange two further
information events in 2012 but to target
medical matters for specific groups of
patients. The first event planned for
sometime in March is for parents and will
provide information and advice on the
Practice Immunisation programme for your
children. The second event will be related
to the subject of Cardiology and Heart
disease.
More details of both these events will be
detailed in the next issue of this newsletter
Did You Know your Practice Nurse Can……
See and treat you for any of the following conditions:
In Future, please ask the reception team to book you in
with one of your Practice Nurses for any of the above
R E S E A R C H
FOR THE NEXT GENERATION
There is a department at Pound Hill Surgery which is dedicated to medical research. It is led by Dr Litchfield and Dr Jackson with the help of Beth Dyson, clinical trials assistant.
Studies vary tremendously from observational projects to short term use of a new medication to longer term research following patients with various conditions for many years but all aim to help with the development of treatment. Some examples of previous work include Lansoprazole for heartburn, “statins” for heart protection, Salmeterol and Fluticasone for asthma and the HPV vaccine. We complete all clinical trials under protocols set by pharmaceutical companies and are overseen by independent ethics committees.
We are presently recruiting patients for the SORT study – for patients with knee arthritis and requiring pain relief, TECOS and LANSCAPE all improving diabetic control and AMPHORE looking into the differences in asthma symptoms and disease behaviour in people with asthma.
We are very grateful to the patients who give their time and commitment to help with medical research.
If you want to take part or would like more information please contact Beth on 0844 477 1816, [email protected] or leave your name at reception and we will give you a call.
Do you have Osteoarthritis of the Knee?
Research volunteers are needed for an observational study looking at the standard care and
treatments of patients with osteoarthritis of the knee(s). You will not be required to take
any additional study medication to participate in this study.
To participate you MUST:
Be 50 years or older
Have osteoarthritis of the knee(s) and be taking pain medication