Overview Spring 2018 Meeng Summary The C5 Spring 2018 Meeting was back on home turf, taking place at The Cable Center, in Denver, CO. Wow…another record-setting attendance C5 meeting! Thirty- eight of us gathered at The Cable Center this spring. At the meeting we had eleven of our twelve MSO members in attendance, plus three member representatives from CTAM (Anne Cowan), NCTA (Rob Stoddard), and CableLabs (Mickie Calkins). A big thank you to our Gold Sponsor Nuance, including Frank Benson and Paul Tepper. We are loving the energy and engagement that C5ers are bringing to our meetings…and the sharing, spirited conversation, and collegiality. Ron, Maria, The Cable Center Leadership Team, and I all thank you for what you bring to our meetings. Special thanks to our C5 Co-Chairs (Andrés Piderit, Graham Tutton, and Scott Wise) and to The Cable Center staff, particularly Diane Christman and Mary Yacovetta—for making sure all of the arrangements went smoothly—and to Luke Woodruff for his good work with the video testimonials, taping of the session with Mike Fries and Graham Tutton, and for arranging for the still photos. We collected eleven taped testimonials about C5, still photos of all members, and several group photos. Thanks to everyone! Ron, Maria, and I are now in the early stages of planning our Fall 2018 meeting and we’ll be in touch when dates and a venue are selected! C5 Spring 2018 Meeng, Denver, CO April 24 & 25, 2018 The Cable Center, Denver, CO Todd Barber, Ryan Carrigan, Andrés Piderit, Simón Tadeo, Chuck Pa, Hannah Rogers, Janice Silver, Diane Christman (leſt to right) Katherine Gessner, Sco Wise, Sco Fairchild, Maureen Moore, Anne Cowan, Rodrigo Duclos, Frank Benson, Rob Stoddard (leſt to right) Ann Montgomery, Cory Limberg, Nate Kinzer, Ron Rizzuto, Katherine Gessner, Sco Wise (leſt to right) John Gibbs, Diane Quennoz, Suzanne Foy, Mickie Calkins (leſt to right) C5 : Cable Center Customer Care Committee
4
Embed
Overview - The Cable Center · Coscia (Mediacom) and Mark Heffley (Adrenaline Technologies) • a session on CE Transformation by our guest speaker, Greg Tucker (Tucker & Company),
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
O v e r v i e w
Spring 2018 Meeting Summary
The C5 Spring
2018 Meeting was
back on home turf,
taking place at
The Cable Center,
in Denver, CO.
Wow…another
record-setting
attendance C5
meeting! Thirty-
eight of us
gathered at The
Cable Center
this spring.
At the meeting
we had eleven of
our twelve MSO
members in
attendance, plus
three member
representatives
from CTAM (Anne
Cowan), NCTA
(Rob Stoddard),
and CableLabs
(Mickie Calkins).
A big thank you to
our Gold Sponsor
Nuance, including
Frank Benson and
Paul Tepper.
We are loving the
energy and
engagement that
C5ers are bringing
to our meetings…and
the sharing, spirited
conversation, and
collegiality. Ron, Maria,
The Cable Center
Leadership Team, and I
all thank you for what you
bring to our meetings.
Special thanks to our C5
Co-Chairs (Andrés Piderit,
Graham Tutton, and Scott
Wise) and to The Cable
Center staff, particularly
Diane Christman and
Mary Yacovetta—for
making sure all of the
arrangements went
smoothly—and to Luke
Woodruff for his good work
with the video testimonials,
taping of the session with
Mike Fries and Graham
Tutton, and for arranging
for the still photos. We
collected eleven taped
testimonials about C5, still
photos of all members, and
several group photos.
Thanks to everyone!
Ron, Maria, and I are now in
the early stages of planning
our Fall 2018 meeting and
we’ll be in touch when dates
and a venue are selected!
April 24-25, 2018 C5 Spring 2018 Meeting, Denver, CO
April 24 & 25, 2018
The Cable Center, Denver, CO
Todd Barber, Ryan Carrigan, Andrés Piderit, Simón Tadeo,