Overview of This Unit

Overview of This UnitOverview of This Unit A Group ReportA Group Report Conflict:Conflict: The positive:The positive:

Groups vs. Individual ProblemGroups vs. Individual Problem SolvingSolving The negative:The negative: Handling Conflict Handling Conflict

AssertivenessAssertiveness

Group Report ActivityGroup Report Activity

Presentations on January 29Presentations on January 29Written and Oral MaterialsWritten and Oral Materials

Overview of This UnitOverview of This Unit A Group ReportA Group Report Conflict:Conflict: The positive:The positive:

Groups vs. Individual ProblemGroups vs. Individual Problem SolvingSolving The negative:The negative: Handling Conflict Handling Conflict

AssertivenessAssertiveness

Text Review on ConflictText Review on Conflict

Types of conflict?Types of conflict? Conflict styles?Conflict styles? Conflict management?Conflict management?

Groups vs. Individual Problem Groups vs. Individual Problem Solving: Advantages of GroupsSolving: Advantages of Groups

Error CatchingError Catching Immediate ReactionsImmediate Reactions Quality of DecisionsQuality of Decisions

AnalysisAnalysis Exercise 1Exercise 1What is the area of the following object?What is the area of the following object?

(not to scale)(not to scale)

10 inches

5 inches 5 inches

20 inches

AnalysisAnalysis Exercise 2Exercise 2

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. . .

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AnalysisAnalysis Exercise 2Exercise 2

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. . .

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Exercise 3Exercise 3

The Travels of the WormThe Travels of the Worm

Exercise 4Exercise 4 6 miles south6 miles south 3 miles east3 miles east 2 miles north2 miles north 1 mile west1 mile west 4 miles north4 miles north What color was the bear?What color was the bear?

o

Overcoming Obstacles to Overcoming Obstacles to Analytical ThinkingAnalytical Thinking

Getting at Implied FactsGetting at Implied Facts Thinking SystematicallyThinking Systematically

Getting at Implied Getting at Implied FactsFacts

I love a I love a mysterymystery

Overview of This UnitOverview of This Unit A Group ReportA Group Report Conflict:Conflict: The positive:The positive:

Groups vs. Individual ProblemGroups vs. Individual Problem SolvingSolving

The negative: Handling ConflictThe negative: Handling Conflict AssertivenessAssertiveness

Win as Much as You CanWin as Much as You Can

0 choose TV All earn $10,000 1 chooses TV Earn $40,000 Lose $10,000 each 2 choose TV Earn $30,000 Lose $20,000 each 3 choose TV Earn $20,000 Lose $30,000 each 4 choose TV Earn $10,000 Lose $40,000 each 5 choose TV All Lose $10,000 6 choose TV Earn $20,000 Lose $60,000 each 7 choose TV Earn $10,000 Lose $70,000 each 8 choose TV All lose $10,000

IF: Groups Choosing Groups Choosing TV Ads Radio Ads

Overview of This UnitOverview of This Unit A Group ReportA Group Report Conflict:Conflict: The positive:The positive:

Groups vs. Individual ProblemGroups vs. Individual Problem SolvingSolving The negative: Handling ConflictThe negative: Handling Conflict

AssertivenessAssertiveness

What is your style?What is your style?

The Nonconfrontational styleThe Nonconfrontational style Confrontational StyleConfrontational Style Cooperative StyleCooperative Style

Message StylesMessage Styles

Shows respect for Shows respect for our own and our own and others’ rightsothers’ rights

Assertive Nonsssertive AggressiveIgnores our own rightsAllows others to choose outcome

Causes others painLeads others to think less of themselves

Steps of AssertivenessSteps of Assertiveness

1.1. Objectively describe theObjectively describe the other person’s behavior other person’s behavior

2.2. Disclose how that behaviorDisclose how that behavior has made us feel has made us feel

3.3. Identify the effects of the other person’s Identify the effects of the other person’s behaviorbehavior--and state what we want--and state what we want

4.4. ListenListen5.5. Paraphrase Paraphrase

Elements of Assertive BehaviorElements of Assertive Behavior Consider the situation, relationship, goal, Consider the situation, relationship, goal,

and ethnic backgroundand ethnic backgroundState what we wantState what we want State opinions and feelingsState opinions and feelings Use descriptive termsUse descriptive terms Use “I” messagesUse “I” messages

Elements Not in Assertive Elements Not in Assertive BehaviorBehavior

Name callingName calling InterruptInterrupt Talk excessivelyTalk excessively

See you Next Time!See you Next Time!