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GLOBAL SEAL
TC GroupTC GroupService and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
SERVICE EXCELLENCE
Maintenance, Repair and Operation
TC GroupTC Group
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6
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
Technical & Field Service StaffTechnical & Field Service Staff12 12 Sales EngineerSales Engineer7 7 Application Support EngineerApplication Support Engineer6 6 Service SupervisorService Supervisor27 27 Service TechnicianService Technician100 100 +Persons Manpower+Persons Manpower(Experience from (Experience from 5 5 years to years to 10 10 years)years)
Service and Solution ProviderService and Solution Provider TC GroupTC Group
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TC GroupTC GroupService and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
TC GroupTC GroupService and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
Maintenance, Repair and Operation (MRO)ACTIVITIES
MATERIALS
SPARE PART INVENTORY MANAGEMENT
DOCUMENT & REPORT
START UP AND COMMISSIONING
SUPERVISION ON TURN AROUND SERVICING & TROUBLE SHOOTING
WARANTY / GUARANTEE DOCUMENTS
MAINTENANCE TRAINING
TC GroupTC Group
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TC GroupTC GroupService and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
TC GroupTC GroupService and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
- Analyze by specialist
- Tests (Tool with certificate)
- Measurements
- Replacements
- Adjustments
- Repairing Maintenance, Repair and Operation (MRO)
Activities
TC GroupTC Group
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TC GroupTC GroupService and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
TC GroupTC GroupService and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
- All action taken to retain material in a serviceable condition
- To restore it to serviceability
- Recondition, repairing, classification as to serviceability and reclamation
- All supply and repair action taken to keep a free in condition to carry out its mission
Materials
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TC GroupTC GroupService and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
TC GroupTC GroupService and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
- Prepare spare part number and interchangeable part for every item
- To keep stock for spare part for consumable and critical part as recommended for Service Excellence program by Client or Global Seal depend on contract
. Spare parts inventory management
TC GroupTC Group
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TC GroupTC GroupService and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
TC GroupTC GroupService and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
- Inspection & routine check for every month with data report
- Data report for repair and testing for customer (Maintenance service history) on contract
. Document and Data report
TC GroupTC Group
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TC GroupTC GroupService and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
TC GroupTC GroupService and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
- To advising and record data when start up and commissioning
- Review & Recheck list to prepare for start up until success job
Start up and Commissioning
TC GroupTC Group
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TC GroupTC GroupService and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
TC GroupTC GroupService and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
On knowledge – base data on
- Maintenance service history
- Serial number parts
- Reliability data: MTBF (mean time between failures)
MTTB (mean time to break down)
MTBR (mean time between removals)
- Maintenance and repair documentation and best practices as Service Excellence Program
Supervision on turn around servicing & trouble shooting
TC GroupTC Group
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TC GroupTC GroupService and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
ORGANIZATION CHARTWORKSHOP OVERVIEW LAY-OUT WORKING AREABASIC AND SPECIAL TOOLS
WORK FLOW / WORK INSTRUCTIONTRAINING / CERTIFICATION
SERVICE REPORT TO CUSTOMER
TC GroupTC GroupService and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
ORGANIZATION CHARTWORKSHOP OVERVIEW LAY-OUT WORKING AREABASIC AND SPECIAL TOOLS
WORK FLOW / WORK INSTRUCTIONTRAINING / CERTIFICATION
SERVICE REPORT TO CUSTOMER
TC GroupTC Group
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TC GroupTC GroupService and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
ORGANIZATION CHART
TC GroupTC Group
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Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
WORKSHOP OVERVIEW
TC GroupTC Group
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Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
WORKSHOP OVERVIEW (OFFICE)
OFFICE VISITING ROOM
TC GroupTC Group
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TC GroupTC GroupService and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
WORKSHOP OVERVIEW
MEETING ROOM STORE
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Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
WORKSHOP OVERVIEW
SERVICE AREA
TC GroupTC Group
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Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
LAY-OUT WORKING AREA 900 M3
PERFORMANCE TEST
OVERHAUL
SUNFLO SUNDYNE
MECH.
RUNNING
TEST
CLEANING
PAINTINGMACHINE
LAY-DOWN
QCSTORE
SPECIAL MACHINE
TC GroupTC Group
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Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
BASIC AND SPECIAL TOOLS
TC GroupTC Group
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Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
BASIC AND SPECIAL TOOLS
TC GroupTC Group
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Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
BASIC AND SPECIAL TOOLS
TC GroupTC Group
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Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
BASIC AND SPECIAL TOOLS
LIGHT BAND CHECKING
TC GroupTC Group
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Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
BASIC AND SPECIAL TOOLS
TC GroupTC Group
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Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
BASIC AND SPECIAL TOOLS
TC GroupTC Group
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Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
BASIC AND SPECIAL TOOLS
VIBRATION MONITOR
TC GroupTC Group
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Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
BASIC AND SPECIAL TOOLS
BEARING HEATINGSOUND LEVEL
BEARING EASY PULL TACHOMETER
TC GroupTC Group
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Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
TRAINING / CERTIFICATION
TC GroupTC Group
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Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
TRAINING / CERTIFICATION
TC GroupTC Group
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Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
WORK FLOW / WORK INSTRUCTION
TC GroupTC Group
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Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
WORK FLOW / WORK INSTRUCTION
TC GroupTC Group
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Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
SERVICE REPORT TO CUSTOMERTC GroupTC Group
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Service and Solution ProviderService and Solution Provider
SERVICE REPORT TO CUSTOMER
TC GroupTC Group
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Service and Solution ProviderService and Solution Provider
SERVICE REPORT TO CUSTOMER
TC GroupTC Group
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Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
Professional Service Job Reference
TC GroupTC Group
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Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
TC GroupTC Group
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Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
TC GroupTC Group
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Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
TC GroupTC Group
Page 36
Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
TC GroupTC Group
Page 37
Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
TC GroupTC Group
Page 38
Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
TC GroupTC Group
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Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
TC GroupTC Group
Page 40
Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
TC GroupTC Group
Page 41
Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
TC GroupTC Group
Page 42
Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
TC GroupTC Group
Page 43
Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
TC GroupTC Group
Page 44
Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
TC GroupTC Group
Page 45
Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
TC GroupTC Group
Page 46
Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
TC GroupTC Group
Page 47
Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
TC GroupTC Group
Asia Silicone Monomer Company
Page 48
Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
TC GroupTC Group
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Service and Solution ProviderService and Solution Provider
490 Tethsaban Rangsan Nua Soi 10 Rd., Ladyao Jatujak Bangkok 10900 Tel 66 2 591 5256-7 Fax 66 2 591 5258 www.tc.co.th
WELCOME TO OUR WORKSHOP
TC GroupTC Group