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Simplify your Warehouse Processes with Warehouse Execution Systems Overcoming the Order Fulfillment Burden Order Fulfillment Webinar | Westfalia Technologies, Inc.
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Overcoming the Order Fulfillment Burden with WES

Apr 12, 2017

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Morgan Williams
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Page 1: Overcoming the Order Fulfillment Burden with WES

Simplify your Warehouse Processes with Warehouse Execution Systems

Overcoming the Order Fulfillment Burden

Order Fulfillment Webinar | Westfalia Technologies, Inc.

Page 2: Overcoming the Order Fulfillment Burden with WES

Welcome to Westfalia

• Privately-owned and operated• Over 100 installations in North/South America• Specialize in high-density AS/RS and warehouse execution

software technology

Order Fulfillment Webinar | Westfalia Technologies, Inc.

Westfaila’s Savanna.NET® is proud to be trusted by:

Our mission: To deliver unparalleled warehousing solutions by earning the trust of our customers, understanding their business needs an honoring the commitments we make.

Page 3: Overcoming the Order Fulfillment Burden with WES

About the presenter

Dave Williams, Director of Software & Solution Delivery• Over 30 years experience in

software, logistics and management• Procter & Gamble• Rite Aid Corporation

Order Fulfillment Webinar | Westfalia Technologies, Inc.

Page 4: Overcoming the Order Fulfillment Burden with WES

1. What is the order fulfillment process and what challenges are companies facing?

2. What tools are available to overcome order fulfillment challenges?

3. The features and benefits of implementing warehouse execution system (WES) software.

4. How a simplified order fulfillment process using a WES can prepare your company for future growth.

Topics Covered

Order Fulfillment Webinar | Westfalia Technologies, Inc.

Page 5: Overcoming the Order Fulfillment Burden with WES

What is order fulfillment?

“…the sequence of steps involved in processing an order to the satisfaction of the customer and making the necessary changes in the inventory records. It may also include processing of returns and re-adjustment of the records. Also called order processing.”

Order Fulfillment Webinar | Westfalia Technologies, Inc.

BusinessDirectory.com | IBIS World: Order Fulfillment Services Report 2015

Page 6: Overcoming the Order Fulfillment Burden with WES

The order fulfillment Process

Order Fulfillment Webinar | Westfalia Technologies, Inc.

Starts with product sales

Which translates to production demand

Space management to store inventory

Schedule transportation

Process order changes as necessary

Order is fulfilled by shipping/distribution

Order arrives at customer facility

Returns are generated as appropriate

Returns are processed at

distribution locationCustomer is billed

Page 7: Overcoming the Order Fulfillment Burden with WES

The struggle is real

Many companies struggle with: • Product over/under selling• Insufficient inventory• Limited manufacturing capacity• Limited storage capacity• Transportation/delivery issues• Efficient use of labor

Order Fulfillment Webinar | Westfalia Technologies, Inc.

Page 8: Overcoming the Order Fulfillment Burden with WES

The struggle is reaL

But what are “they” doing wrong?

Order Fulfillment Webinar | Westfalia Technologies, Inc.

Lack of communication between sales, manufacturing, warehousing and distribution leads to more changes to customer orders late in the process.

Smaller “back rooms” at the customer site force more JIT order placement.

Unreliable transportation –pickup/delivery scheduled not kept.

Page 9: Overcoming the Order Fulfillment Burden with WES

So, what are my options?

Must pre-determine:1. The need/demand (requested inventory) 2. Available inventory (includes manufacturing schedule

if appropriate)1. Fulfillment resources (includes manual, as well as

automated)2. Transportation availability3. Labor availability, skill-level, etc.

Order Fulfillment Webinar | Westfalia Technologies, Inc.

Ranges from manual to FULL AUTOMATION

Page 10: Overcoming the Order Fulfillment Burden with WES

Choosing the road to automation with WES

Warehouse Execution Systems (WES)

• Provide WMS and WCS functionality in a single, flexible, integratedsolution, thus eliminating the need for multiple applications

• Tightly integrated system which efficiently handles all transaction processing between applications, as well as with material handlers

• Easy to use• Able to grow with you as your company grows

Order Fulfillment Webinar | Westfalia Technologies, Inc.

Page 11: Overcoming the Order Fulfillment Burden with WES

Choosing the road to automation with WES

Benefits/advantages:

• Maximize the benefits of automated systems • Scalable solutions• Flexibility to interface with other applications• Customizations available for customer-specific business rules• Creates consistency and typically requires shorter learning curve

Order Fulfillment Webinar | Westfalia Technologies, Inc.

Page 12: Overcoming the Order Fulfillment Burden with WES

Savanna.NET®: One System, Multiple Benefits

Order Fulfillment Webinar | Westfalia Technologies, Inc.

With Westfalia’s WES, Southern now has complete insight into inventory and its movement via a user-friendly software interface and dashboard tool.

~ Southern Wine & Spirits of California

Page 13: Overcoming the Order Fulfillment Burden with WES

Order Fulfillment Webinar | Westfalia Technologies, Inc.

Page 14: Overcoming the Order Fulfillment Burden with WES

Savanna.NET®: A solution to order fulfillment

• Built-in order planning processes• Provides the functionality to receive and track

product• Breaks the orders into logical units of work • Directs automated material handling equipment

and/or manual labor

Order Fulfillment Webinar | Westfalia Technologies, Inc.

Page 15: Overcoming the Order Fulfillment Burden with WES

Crafting a solution: The Glenmore Distillery

• Full Pallet, layer and case pick• 30K+ storage positions in ASRS• 2K+ storage positions in case pick• 70-120 outbound orders per day• 70-80 trailers per day outbound

• 50+ live loads• 20-30 drop trailers

Order Fulfillment Webinar | Westfalia Technologies, Inc.

“The solution from Westfalia combines automation and manual tasks, all coordinated by Savanna.NET, allowing us to fulfill our outbound order demand, quickly and efficiently.”

~ The Glenmore Distillery

Page 16: Overcoming the Order Fulfillment Burden with WES

Crafting a solution: Sargento Foods, Inc.

• Full Pallet, layer and case pick• 15K+ storage positions in 2 AS/RS• 5K+ storage positions in case pick• 80+ outbound orders per day• 50-60 trailers per day outbound

Order Fulfillment Webinar | Westfalia Technologies, Inc.

“Thanks to Savanna.NET®, our warehouse runs smoothly and efficiently. We know where every case is and have seen significant turnaround in our truck loading and order picking process.”

~ Sargento Foods

Page 17: Overcoming the Order Fulfillment Burden with WES

Just-in-time order fulfillment

• Customer order management• Order staging• Transportation delays/reschedules/etc.• Dynamic vs. location vs. zone replenishment for picking

Order Fulfillment Webinar | Westfalia Technologies, Inc.

Page 18: Overcoming the Order Fulfillment Burden with WES

We’ve got your back: choosing the right vendor

• Software vendor must become a true business partner• Understand the level of support and service they are willing to

offer before, during and after installation

• Understand the nuances of your business• Customer training

Order Fulfillment Webinar | Westfalia Technologies, Inc.

Page 19: Overcoming the Order Fulfillment Burden with WES

Savanna.NET® runs your entire facility

Order Fulfillment Webinar | Westfalia Technologies, Inc.

Savanna.NET WES provides the coordination of all WMS and WCS functionality in one application:

- inventory management- order management- material and user workflow- direction of material handling

equipment in real-time throughout the entire warehouse

Page 20: Overcoming the Order Fulfillment Burden with WES

Results for the future

Improved order fulfillment accuracy allows for:

• Flexibility to handle order changes, transportation delays, etc.• Increased labor efficiency leading to increased profitability• Quicker load turn around – happier carriers, no detention costs, etc.

Order Fulfillment Webinar | Westfalia Technologies, Inc.

Page 21: Overcoming the Order Fulfillment Burden with WES

Questions?

Order Fulfillment Webinar | Westfalia Technologies, Inc.

Page 22: Overcoming the Order Fulfillment Burden with WES

Thank you

Order Fulfillment Webinar | Westfalia Technologies, Inc.

Improve YOUR order fulfillment process today with a FREE Savanna.NET® WES Demo

Contact Info: Dave Williams [email protected]

CALL NOW!