Outsorcing Services

Name of presentation

How Flightcase IT Managed Service Helps to Make Your Business Beneficial http://www.fltcase.com

1 Flight case is aNetwork Operations SolutionsProvider and a well receivedmanaged service provider. We support clientele varying from supporting network operations of niche telecom companies to managing /reporting Accounting / Data analysis tasks for companies based out of US, UK and Middle East.We ably manage daily operations as well as provide the right interface for entrepreneurs, carriers and corporate companies from the different service domains.ABOUT UShttp://www.fltcase.com2 Managed service providerCisco Routers 1700/1800/2500/3600/5400/7200, Layer 2 &Layer 3 Switches.IP Phones, Audio Codes, Mediant 1000 & 2000, Polycom, ZyXEL, DUV & Cisco voice Gateway.SBC -NexTone , Acme, Sonus, Telastic, VOS and SIP Server NEXGE.TDM over Cisco-5400mx-SDP and Veraz Switch.S7, SIP, H.323, RTP, SDP, SNMP.BOOTP/TFTP Utility, Syslog, Putty, Clearquest, Ethereal, BugzillaRouting Management: Alcatel Lucent NGN / ILT (Ericsson), Veraz / Sonus / ACME

The services provided by the firm are:http://www.fltcase.com3Engineering

They provide 24 X 7 product support and maintenance with level I,level II, and III product support. Services like network management, operations and support is also provided. IT based applications are also developed with legal/IT enabled business solutions.

ABOUT UShttp://www.fltcase.com4Network Operations Center Personnel change to Network monitoring center

In this troubleshooting at Level on VOIP Platforms & switches is done.Monitoring and doing initial activity to understand customer/vendor issues.Various managements like Trouble ticket management, performance management as per client tools, performance management, Phone & Email management Network.

ABOUT UShttp://www.fltcase.com5Telecom Specialized Software Services

In this section they provide UI enriched applications, middle ware business services (SOA architecture) supporting new and existing clients.

Wireless Web Services are also provided to establish communication between resellers/subscribers and telecom provider etc. legacy systems are also upgraded to latest software technologies.

http://www.fltcase.com6Outsourcing Services

A reliable, cost effective network monitoring and management solution matched by quality driven processes are provided.

http://www.fltcase.com7Sales / Account Management Services

The services include selling of wholesale, retail minutes, data carrier business worldwide. Business development efforts are made to identify new routes, buy or sell relationships.

Taking part in marketing initiatives, product development, inter carrier negotiations.

http://www.fltcase.com8Business analysis and rate administration

Identification of dial codes which should be broken out into the routing tables and sales or other groups for decrease in traffic and handling rate notification from vendors and rate update to customers is done.

http://www.fltcase.com9Legal/contract Administration

The legal documents are been reviewed and managed. Pre and post-trial litigation support services are been offered by the company.

Other legal support like paralegal support services, legal clerical services, litigation coding and legal research are provided to match the quality.http://www.fltcase.com10

http://www.fltcase.com11http://www.fltcase.comTHANK YOU!!!12