Our Vision: Our Vision: 2 Unit 1.3 Mission To sustain its position as the largest postal network in the world touching the lives of every citizen in.

Our Vision:Our Vision:

2Unit 1.3

Mission

Unit 1.3 3

Objectives

Unit 1.3 4

Organizational StructureOrganizational Structure

DDG, ADG

Exercise 1.1.1

Administrative Structure

DIRECTORATE

CIRCLE

REGION

Chief Postmaster General

Director General Posts

Postmaster General

POSTAL DIVISIONS

Superintendent

DISTRICTS

CIRCLE STAMP DEPOT POSTAL STORE DEPOT

MAIL MOTOR SERVICE

RMS DIVISIONS

ARMY POSTAL SERVICE

INDIA

STATE

Superintendent

Manager

Superintendent

POSTAL SUB DIVISIONS

RMS SUB DIVISIONS

IP / ASP

IP/ ASP

DISTRICTS

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Operational Structure(Postal)

TOTAL POST OFFICES: 1,54,979TOTAL POST OFFICES: 1,54,979

BRANCH POST OFFICES: 1,29,416BRANCH POST OFFICES: 1,29,416

Accounting network of the post offices

PPT1.1.2

Operational Structure(RMS)

Operational Structure(RMS)

RECORD OFFICE

HEAD RECORD OFFICE RECORD OFFICESUB RECORD OFFICE

SORTING MAIL OFFICE TRANSIT MAIL OFFICE

MAIL OFFICE

SECTIONS

SECTIONS

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Post Offices1,55,204

Departmental Post Offices

25,563

Urban Pos(10.19%)

Rural POs(89.81%)

Extra DepartmentalPost Offices

1,29,416

2.06 lakh Departmental

Employees

2.69 lakh GDS

Employees

India Post – The Last Mile reachIndia Post – The Last Mile reach

India PostIndia Post

• Largest and Oldest Postal System in the world • Net work of 1,54,979 POs out of which

1,29,416 are Branch Offices • Serving the people since 1854 • 14415 POs are computerized and it will be

extended to Branch Offices in 11th Five year Plan

Category Number

Group A 623

Group B 7391

Group C 165373

MTS 32947

Total departmental 206334

Gramin Dak Sevaks 269120

GRAND TOTAL 475454

Personal strength

Exercise 1.1.2

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India Post – Services Offered

Mail Mail Services

18

India Post – Savings Bank

19

India Post - Remittance Services

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Insurance Insurance Services Insurance Services

21

Insurance Insurance Services – Investment Board Insurance Services – Investment Board

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Exercise 1.1.3

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REVENUE

25

EXPENDITURE

26

Cake Exercise

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• India post is the country’s largest savings bank with deposits of more than Rs.3,74,119 crore i.e. 16% of the total deposit of banking sector

• More than 1 million people daily visit to post offices

• India post –symbol of Government authority with extensive link to rural network than any other Government department. Can play a crucial rule in financial inclusion of rural sector

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• Increased Business from BSNL & RPLI, e-post, at grass root level by effective marketing and customer satisfaction

• Identify new area of business development

• Develop Small Saving scheme at BO level.

• Concentrate on after sales service in each product

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LOGO OF INDIA POST

BRANDING

• India Post logo a visual link in communication

• It’s the corporate identity of India Post• Wings show conscious efforts to

maintain continuity of communication• Its represents dynamism, Speed,

elevation, aspiration and action

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• Bhartiya Dak in Hindi & India Post in English depicts corporate name

• Red colour its traditional association with postal services & embodies passion, power & commitment

• Orange communicates hope, joy & happiness

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SOCIAL COMMITMENT

• 72% of the Indian population is in rural areas and 26% lives below poverty line.

• 89.81% of the post offices are in rural areas. India post is actively involved in MGNREGS which is one of the most important povert alleviation programme of Government of India.

• A Post office serves 21.21 Sq. km. covering 7176 people on an average

• To benefit the rural areas we are associated distribution of cash in various welfare scheme– MGNREGS(National Rural Employment

Granted Scheme)– Social security schemes of state govts

• Tie up with other business unit e.g. BSNL, Electricity Boards, Municipal Corporation, SBI

• Collection of data for rural CPI34

• 12000 Post offices are computerized• Proposal to establish NDC (National

Data Centre) to connect 817 Head Post Offices

• Tracking facility for Registered/speed post and eMO

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Technology

• Introduction of Internet base services like e-post, e-payment, Electronic Money Order, Instant Money Order, International Money Transfer Service, web based grievance handling etc

• Web based MIS for monitoring all service

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Technology…..

NDC

HO

SO

HO

HO

HO

SO

SO

SO

BO

BO

BO

BO

HISTORY(from Pigeon to Plane)

• Use of pigeon in the reign of Mughal Raj

• Messengers were used by many kingdoms to convey message: Runners (carrying spear with bell)

• India Post the oldest organization came into existence in 1854 i.e. 156 years old

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• Rest Houses located in town areas were known as Dak Bunglows

• In the British Era, Collector used to hand over charge of district to the Postmaster

• Postal Services started to use the service of railways since 1854 i.e. by starting of Railway service from Thane to Mumbai for carrying mail

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HISTORY(from Pigeon to Plane)….

Exercise 1.1.4