Ouality Herald - Serving the local community of quality professionals | ASQ …€¦ ·  · 2015-09-042 Ouality Herald Fall 2015 ASQ Six Sigma Certifications Overview of Six Sigma

Ouality Herald

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What’s InsideSix Sigma Certifications. ....... 2-3

When Have You Last Visited the Website?. ................ 3

Six Sigma Green Belt Preparation Course .................. 4

Six Sigma Black Belt Preparation Course .................. 5

Course Registration Form ........ 6

Fall Kick-Off Meeting Flyer ....... 7

NOAA Tour Flyer ........................ 8

Member Benefits & Services .... 9

2015 Executive Committee .. 10

Fall 2015World Quality Month: NovemberPlans Heat Up for November CelebrationOrganizers are finalizing activities that will shape the sixth-annual World Quality Month, which takes place in November.Included in the plans is an updated World Quality Month website, www.worldqualitymonth.com, which will feature four new videos along with other videos produced in past years.The site also will have a new celebration guide posted that will include an event-planning timeline and plenty of ideas for organizations to use to mark the month-long occasion.In the coming weeks, check out the website for updates on an upcoming social media contest and ways to submit your own events and success stories. A social media toolkit also will be available in five languages this year: Arabic, Chinese, English, Portuguese and Spanish.~Quality Progress, August 2015

“Whether you think that you can, or think you cannot, you are right.”~Henry Ford~

worldqualitymonth.com

www.asqdetroit.org

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Ouality HeraldFall 2015

ASQ Six Sigma CertificationsOverview of Six SigmaSix Sigma is an enterprise-wide business strategy to improve the quality of a product, service, or process. Six Sigma can be applied successfully in all types of industries. The success of GE, Motorola, and others has prompted many organizations to provide Six Sigma training to their employees and successfully completing Six Sigma projects that lead to profitability and growth. Programs that are successful are aligned with the strategy of the business and focus on driving substantive, measurable results.Six Sigma project teams solve the problems using the DMAIC method which is outlined as follows:Phase 1 – Define: In this step, the problem is defined. This includes

identifying the CTQ’s, the critical-to-quality characteristics as defined by the customer and identifying the key factors affecting the CTQ’s.

Phase 2 – Measure: The measure phase consists of two major steps. • Step 1 is to identify the internal processes that influence the CTQ measurements. • Step 2 is to conduct a measurement systems analysis (MSA) which includes gauge studies. A thorough process capability study is performed.

Phase 3 – Analyze: In the analyze phase, the project team determines which inputs are affecting the outputs. This is done using the following three steps: 1. Develop and state a hypothesis about the cause or causes, 2. Test the hypothesis through data analysis, 3. If your hypothesis is correct, add your cause to a list of

significant causes affecting the process.

Phase 4 – Improve: The improve phase involves quantifying the effects of the key variables on the process and developing an improvement plan that modifies the key factors to achieve the desired process improvement.

Phase 5 – Control: In the control phase, a system is put in place to maintain the changes / improvements developed in the Improve phase. This phase involves documenting and monitoring processes.

Benefits of American Society for Quality Certification• ASQ certifications provide the quality professional with evidence that

he/she has the skills and knowledge to take their organizations to the next level in quality; a must for competitive advantage.

• Employers understand that ASQ certifications are based on a Body of Knowledge created by leading industry experts which contain the key to unlocking the knowledge that their organization needs in order to stay competitive in today’s markets.

• Individuals in the market for new employment are quickly realizing that ASQ certification is what is setting some applicants apart from the hundreds of others that apply for each position.

• Six Sigma Certification can be achieved without a full fledge Six Sigma program in an organization.

Six Sigma Green Belt Certification Overview:• Body of Knowledge (BOK): o Six Sigma and Organization (15 Questions) o Six Sigma- Define (25 Questions) o Six Sigma – Measure (30 Questions) o Six Sigma – Analyze (15 Questions) o Six Sigma – Improve and Control (15 Questions)

By Kush K. Shah

Continued on page 3

www.asqdetroit.org

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Ouality HeraldFall 2015

• Exam Duration: 4 hours• Exam Format: 100 multiple-choice questions.• Exam Fee: $359 (ASQ Members: $209)• Exam Dates: 1st Saturday of June and December• Education and / or Experience: 3 years

Six Sigma Black Belt Certification Overview:• Body of Knowledge (BOK): o Organizational- wide Planning and Deployment (12 Questions) o Organizational Process Management and Measures (10 Questions) o Team Management (18 Questions) o Define (20 Questions) o Measure (25 Questions) o Analyze (22 Questions) o Improve (21 Questions) o Control (15 Questions) o Design for Six Sigma (7 Questions)• Exam Duration: 4 hours• Exam Format: 150 multiple-choice questions.• Exam Fee: $459 (ASQ Members: $309)• Exam Dates: 1st Saturday of March and October• Education and / or Experience: 2 completed projects or 3 years 1 completed project

ASQ Six Sigma Certifications, continued

www.asqdetroit.org

When have you last visited your section’s website?To all of our members, this is just a reminder to frequent your Section’s “very friendly” & exciting website at www.asqdetroit.org The Home Page features links to Upcoming Events, Featured News and Member Spotlights, as well as Meetings, Tours, Seminars/Symposiums, Affiliate Events, and Certification Courses.The Job Connection tab serves both job seekers and employers. Did you know that approximately 25 job openings are listed?Under the News tab, Quality Herald issues are archived, as well as Featured & Member News.Volunteers tab lists officers and committee members. We are always looking for volunteers. This is a great way to network, obtain recertification units and achieve self satisfaction in doing so!ASQ members don’t just join an organization, they join a community! Encourage your friends and neighbors to join our community!

www.asqdetroit.org

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American Society for Quality Greater Detroit Section 1000 is offering

ASQ Six Sigma Green Belt Exam Preparation Course

Location: Hampton Inn 32420 Stephenson Hwy., Madison Hts., MI 48071

Classes meet on ten Saturdays between Sept. 19, 2015 and Nov. 21, 2015

from 8:00 a.m. – 1:00 p.m.

The ASQ Six Sigma Green Belt Certification Exam will be held on Saturday, December 5, 2015

5.0 Recertification

Units (RUs)

Limited Seating!

Certified Six Sigma Green Belt (CSSGB) Certification Preparation Course (10 Sessions) will cover:

1. Overview: Six Sigma and the Organization 2. Six Sigma – Define Phase 3. Six Sigma – Measure Phase 4. Six Sigma – Analyze Phase 5. Six Sigma – Improve Phase 6. Six Sigma – Control Phase 7. DFSS / Lean Concepts

Fee for these sessions is: $500.00 (includes Primer and course material).

Additional Special ASQ Detroit Section Member Discounts: 50% discount to members with > 10 yrs of uninterrupted ASQ Detroit Section membership 30% discount to members with > 5 yrs of uninterrupted ASQ Detroit Section membership 15% discount to members with > 3 yrs of uninterrupted ASQ Detroit Section membership

If you would like to know more about Six Sigma Green Belt Certification Preparation Course, please contact Elizabeth Hanna at [email protected].

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American Society for Quality Greater Detroit Section 1000 is offering

ASQ Six Sigma Black Belt Exam Preparation Course

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Location: Hampton Inn 32420 Stephenson Hwy., Madison Hts., MI 48071

Classes meet on ten Saturdays between Sept. 19, 2015 and Nov. 21, 2015

from 8:00 a.m. – 1:00 p.m. Additional 12 hours afternoon sessions for

Statistical Tools and Project Review

The ASQ Six Sigma Black Belt Certification Exam will be held on Saturday, December 5, 2015

6.2 Recertification

Units (RUs) Limited Seating!

Certified Six Sigma Black Belt (CSSBB) Certification Preparation Course (10 Sessions) will cover:

1. Overview: Six Sigma and the Organization 2. Six Sigma – Define Phase 3. Six Sigma – Measure Phase 4. Six Sigma – Analyze Phase 5. Six Sigma – Improve Phase 6. Six Sigma – Control Phase 7. DFSS / Lean Concepts

** Note: Six Sigma Black Belt certification requires that you complete at least one Six Sigma project and submit a project affidavit. Visit http://asq.org/cert/resource/docs/ssbb_affidavit.pdf for details. Fee for these sessions is: $650.00 (includes Primer and course material).

Additional Special ASQ Detroit Section Member Discounts: 50% discount to members with > 10 yrs of uninterrupted ASQ Detroit Section membership 30% discount to members with > 5 yrs of uninterrupted ASQ Detroit Section membership 15% discount to members with > 3 yrs of uninterrupted ASQ Detroit Section membership

If you would like to know more about Six Sigma Green Belt/Black Belt Certification Preparation

Courses, please contact Suresh Dalavayi at [email protected].

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Rev. 7-10-15 Final

REGISTRATION FORM

The personal data is submitted for Section files only: Please register me for the course indicated below: Name Last First Mid. Initial

Home Address

City State Zip Home/Cell Phone

Employer

Employer Address

City State Zip Work Phone

ASQ Section 1000 Member: No Yes Member Number: #__________________

e-mail address: ____________________________________ Course Name & Number: _____________________________

Refund Policy: 100% refund – one week prior to course start date; 50% refund – first day of course; no refund after the first class.

Registration: By Mail OR On the Section 1000 website Mail to: Greater Detroit Section 1000 www.asqdetroit.org

American Society for Quality (Student’s name must be stated) 37637 Five Mile Road, #224 Livonia, MI 48154

Payment: Make check payable to ASQ Greater Detroit Section Personal Check# Amount US$ Company Check# Amount US$

Signature:

Receipts will be issued on the first day of class. Date:

For additional information contact Kush Shah at [email protected]

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The Quality of Innovation

What we learned and look forward to after five years of Quality First @ Continental

The Vice President of Quality for Continental Automotive, Vince Mastrangelo, will share a case study of their Enterprise Level Quality Transformation. He will provide insights into the lessons learned over the past five years and the future expectations of their innovation initiative, ‘Quality First’.

Vince Mastrangelo was appointed Vice President of Quality at Continental Automotive in May 2010. In his current role, he is responsible for customer quality, supplier quality, quality systems and tools, and product testing for Continental’s manufacturing facilities in North America.

In his diverse professional history, Vince has worked in the engineering, sales and marketing, operations, business unit leadership, and finance fields for companies including Dana Corporation, Thyssen Krupp, Allied Signal, Bosch, and Hendrickson International prior to joining the Continental Automotive team. A former ASQ Certified Quality Engineer, he holds many patents, and he played a key role in many of Continental’s acquisitions throughout the past decade.

Vince is active with AIAG and numerous customers’ Supplier Quality Councils. In addition, he is a member of the Turn Around Management Association and ASQ.

Joint Fall Kickoff Meeting Greater Detroit Section

Ann Arbor Section Automotive Division

Date: Thursday, September 17, 2015 Time: Snacks/Networking: 5:30 PM; Program: 6:00 – 7:15 PM Location: Lawrence Technological University

Science Building, Science & Engineering Auditorium, Room S100 21000 W. 10 Mile Rd., Southfield, MI 48075

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Directions: Lawrence Technological University is located on 10 Mile Road, west of Evergreen Road. Easily accessible from I-696 by taking M-10 (Northwestern Highway/Lodge Freeway) exiting at Ten Mile Road/Evergreen Road. Turn west onto Ten Mile Road. The campus entrance is on the right. Signs will help direct you to the Science Building, Parking Lot “D”. Public parking is available in the campus lots.

                                       RSVP  to:  HERE  for  food  count  by  September  11th!!  

Questions: Contact Steve Sibrel 248-760-8252 www.asqdetroit.org

Family Event Tour of NOAA

(National Oceanic & Atmospheric Adm.)

ASQ Greater Detroit Section 1000

Date: Wednesday, September 23, 2015

Time: 5:30pm Networking; 6-8pm Tour, 7pm Weather Balloon Launch

Location: NOAA Weather Center (National Oceanic Atmospheric Administration)

9200 White Lake Rd., White Lake Twp, 48386

NOAA is an agency that reaches from the surface of the sun to the depths of the ocean floor as they work to keep citizens informed of the changing environment around them. The primary goal is to warn the public of hazardous weather conditions before they occur. Each National Weather Service (NWS) office is staffed 24/7 365 days/yr. NOAA’s dedicated scientists use cutting edge research and high tech instrumentation. NOAA’s roots date back to 1807 when the nations first scientific agency, the Survey of the Coast, was established. Don’t miss this fun, memorable FREE family event! This event is weather permitting; in the event of severe weather, the tour will be postponed. Pre-registration is required. Be sure to include a means to be contacted in the event of cancellation.

Max 25 people/tour, 1st come, 1st served basis, .3 RUs

Must pre-register HERE

NOAA 248-620-9804 See weather.gov/detroit

Questions? Call Mary Hones-Burr @ 810-632-0093

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Resumes and job openings can be posted free of charge on our website, www.asqdetroit.org under the Job Connection tab. Contact John Hall as listed on the web page. Postings must be in a proper document format. Job openings should include:

Disclaimer: Any views or opinions expressed in articles are those of the author(s) and do not necessarily represent the views or

opinions of the American Society for Quality (ASQ), the ASQ Greater Detroit Section, or its Board members.

• Job Title• Job Requirements/

Required Skills• Company contact name and

phone or email address to contact the employer

• Educational Requirements• City or area / location of job

Do you have a quality story to tell? Send in your suggestions for story ideas, photo stories, and information sharing.

Columnists and articles are welcome from members for future issues of the Quality Herald. Contact Editor-in-Chief Mary Hones-Burr to become a contributor and earn recertification units.

Mark Your Calendars for Monthly Membership MeetingsGeneral Membership Meetings are held on the third Thursday of the month (no meetings in Dec, July or Aug). The Professional Development Committee works hard to provide speakers of a high caliber nature. This is a wonderful opportunity to network, accumulate re-certification units, learn, share knowledge, and enjoy a light snack. Remember to bring your business cards to share with friends ~ both old and new!

ASQ Detroit Member Benefits & Services

We would like to request your testimonials about why you continue to stay with ASQ and the Greater Detroit Section 1000. What do you like about the Section? What do you want to see in the future? The seminars and monthly meetings, the knowledge that you receive and the solutions you can use to problem solve any requirement are some of the current offerings. What about the networking opportunities, and your professional development for your career? These are just

a few of the opportunities that ASQ can give back to you. That is why we want to hear your story, so please send us your feedback. Get the most for your money! ASQ’s Full membership gives you the broadest benefits at the best price. We want to give back to the membership and develop an exciting program. Please send any testimonials to John Boulahanis, [email protected] or to Suresh Dalavayi, [email protected]

Member Services• Free Monthly General

Membership Meetings with speakers, at which members can obtain re-certification units (RU’s), and participate in networking.

• Resume writing and interviewing skills training sessions

• Educational seminars on Saturdays • Plant Tours • Website lists programs and events • Weekly email updates• Job Connection web page is a

powerful tool to link employers and local job seekers

Guidelines for the Quality Herald• This is YOUR newsletter,

think of the stories you would like to read, and the stories you would like to tell.

• Focus on the telling the story. Include the basics: Who, What, Why, When, Where and How.

• If you are not comfortable writing, send bullets, and the editor will write the story for you.

• The newsletter editor/designer will format and edit.

• Email your stories to Mary Hones-Burr, [email protected], with “Quality Herald” in the subject line, and she will review and forward them to Jessica Stilger.

• Send stories in Microsoft Word.• Send all images as JPGs, PNGs or

PDFs. Please do not place images into Word or Excel - the image quality degrades too much.

• Send lists in Excel, or in Word, but avoid tabs and spaces. The editor will arrange the layout.

Resumes and Job Openings Posted Free of Charge!

Recertification

Please send all recertification packages to:

Recertification Co-ChairsP.O. Box 1589Troy, MI 48099

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Elected OfficersChairSteve Leggett, ASQ Fellow, CQA, [email protected] [email protected]

Chair-ElectSteve Sibrel, CQE, CQA, CQI, CMQ/OE, [email protected]@yahoo.com

Vice-ChairDennis M. Drabik, CQA, [email protected]@wideopenwest.com

Secretary, InterimJohn W. Hall, [email protected]@datalyzer.com

TreasurerMary Hones-Burr, CQA, CMQ/[email protected]@sbcglobal.net

CommitteesEducation Chair/ Auto Division Liaison/Past ChairKush Shah, ASQ Fellow, CQE, CMQ/OE, CSSBB, Red-X Master, CQA, [email protected]@gmail.com

Performance Awards & Recognition (PAR)Brian Snodgrass, [email protected]@charter.net

Audit ChairJens Kuehne, CQE, CRE, [email protected]

Nominating Chair/Immediate Past ChairLarry D’Agostino,CQE, CMQ/OE, CQA, [email protected]@aol.com

Professional Development ChairSteve Sibrel, CQE, CQA, CQI, CMQ/OE, [email protected]@yahoo.com

Marketing Chair/ESD Liaison/AIAG LiaisonJohn Boulahanis, PE, CSSBB734-673-4833marketing.chair @asqdetroit.org

VoC Chair/Past ChairElizabeth Hanna, CQE, [email protected]@hotmail.com

Recertification Chair, ContactSteve Leggett, ASQ Fellow, CQA, [email protected] [email protected]

Healthcare ChairRuan Varney, CQE, [email protected]@hfhs.org

Membership ChairSuresh Dalavayi,CQE, CMQ/OE, [email protected]@ yahoo.com

Student MembershipTBD

Database Chair/ Past ChairElizabeth Hanna, CQE, [email protected]@hotmail.com

Events-Seminars ChairDennis M. Drabik,CQA, [email protected]

Historian & Examining ChairRoderick A. Munro, PhDASQ Fellow, CMQ/OE, CQE, [email protected]

WebmasterJohn W. Hall, [email protected]@datalyzer.com

Newsletter Editor/DesignerJessica [email protected]

Newsletter Editor-in-ChiefMary Hones-Burr, CQA, CMQ/[email protected]@sbcglobal.net

Co-Chief ProctorRajinder Kapur, PhD, PE, ASQ Fellow, CSSBB, CQE, CRE, CQA, CMQ/[email protected]

Co-Chief ProctorAndrea Stamps, CSSBB, [email protected]

ASQ Greater Detroit Section 10002015 Executive Committee

Ouality HeraldFall 2015

Greater Detroit Section 1000American Society for Quality37637 Five Mile Road, #224Livonia, MI 48154

www.asqdetroit.org

www.asqdetroit.org