National Technical University of Athens (Coordinator) (Coordinator) Tech4i2 Limited European Projects & Management Agency University Koblenz- Landau Joint Research Centre European Commission EC Constituency Building WS – Brussels, 13 th July 2010 David Osimo (Tech4i2) & Yannis David Osimo (Tech4i2) & Yannis Charalabidis (NTUA) Charalabidis (NTUA)
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National Technical University of Athens
(Coordinator)(Coordinator)
Tech4i2 Limited European Projects & Management Agency
University Koblenz-Landau Joint Research CentreEuropean Commission
EC Constituency Building WS – Brussels, 13th July 2010
1. The rationale of ICT for Governance and Policy Modelling2. The State of the Art: definition and taxonomy of ICT for G&PM3. The 4 Grand Challenges4. The emerging research challenges, and key actors 5. Next steps - how you can collaborate
Rising number of tipping points, unpredictable “black swan” events: (financial and economic crisis; terrorist attacks, volcano ash cloud; large scale black-out; climate change)Can’t be adequately addressed by traditional econometric models
Explosion in authorship, co-creation and collaboration
Mass collaboration and participationOpen data, open innovation modelsGovernment 2.0More intelligence and more stupidity, more signal and more noise
Source: Helbing 2010
USER: Citizen & Government
Decision and action
Collaborative production
Social networking
Civic hacking Visualiz. for behavioural change
Serious games
Data representation
Visual analytics
Augmented reality
Natural User Interface
Argument mapping
Multi-channel
Data analysis
Non-linear models
Social simulation
Forecasting Models interoperability
Opinion mining
Data validation
Collaborative filtering
Reputation management systems
Authentication / Security
Privacy Social Network Analysis
Data collection
Sensors / IoT / smart cities
Open gov / linked data
Citizens generated data
Serious Games
Cloud Data Exposure
PRODUCER: Citizen & Government
Grand challenges have to:• Be understandable, visual and inspire research idea• Be bold and disruptive but strongly rooted in SoA and addressable by 2020• Contain significant critical mass of research• Address gaps across Research Themes
The proposed grand challenges:1 Model-based governance2 Data-powered behavioural change3 Government Service Utility4 Scientific base of ICT-assisted governance
Today forecast of policy impact
Costly due to large human effort; using mainly econometric models; unable to account for human behavior and tipping points.
Today policy modelling and simulation
Micro-level, fragmented, single-purpose; by computational scientist separately from domain experts and software engineers
Pervasive and joined-up simulation for policy impact assessment: impact assessment for deciding how to optimize garbage collection in a medium city;model-building and simulation carried out the responsible civil servant based on pre-built models, in collaboration with domain expert through a model-as-a-service software;Macro-model are dynamically integrated with micro models of other institutional levels and sectors; Models are evolving, accounting for input from massive amounts of data, structured (from RFID in garbage bags) and non-structured (feedback from citizens behavior and opinion);model and data are exposed in a transparent and privacy-compliant manner; simulations account for human behaviour, anticipate possible tipping points, domino effects
Composable and re-usable modelsModel validation tools Integrated multi-modeling toolsIntuitive interface for model building and simulationIntegration – consolidation of a range of existing modeling techniques, i.e. qualitative analytic models with behavioral modelsEasy access to knowledge bases and their integration:post hoc - read and understand arguments ex ante - consultation based on understand evidence
Ensuring outputs are representable so that participating stakeholders are able to understand models and outcomesMass-participation online - an aspect of representation
Participants
Type of engagement
Lisa Simpson Bart Simpson
Conversation Today 2020
Action and behavioural change
2020 2020
“with the ideal of naked transparency alone--our democracy…is doomed…Limited attention span will assure that the most salient is the most stable. Unwarranted conclusions will be drawn, careers will be destroyed, alienation will grow.”
Lawrence Lessig 2009
“with the ideal of naked transparency alone--our democracy…is doomed…Limited attention span will assure that the most salient is the most stable. Unwarranted conclusions will be drawn, careers will be destroyed, alienation will grow.”
Lawrence Lessig 2009
Open discussion through simulation by open data and models. More engaged people (Lisa Simpson) to manipulate data and simulation to provide alternative views and to collaborateLess engaged people (Bart Simpson) have progressive forms of participation through third party visualization tools, and by checking the opinion of trusted high-reputation experts (Lisa)Maximum usage is made of short, limited attention spansCitizen choice simulation: When using public services, citizens have immediate feedback on their impact of their choices, at personal and systemic level, such as the cost and taxes. Social networking and gaming engage users to save on public services by showing performances over time and comparison. Government decision-makers are fully accountable through simulation and open data that show the impact of different options, including non-action.
Massive data exposure and interoperabilityCollaborative multidimensional visualization of large datasetsData and content curation tools for intermediariesAttention management tools to leverage maximum participationTechno/psychological research on leveraging incentives to participation and crowdsourcing (rage, fun, vanity…)Institutional process design for massive collaborationSynchronized, cross-platform and cross-device reputation management system for quality and relevance filteringContext aware, real time bi-directional participation toolsCross-validation of objective and subjective data for behavioural change
Present:Traditional public services have not delivered their promised added value or
lived up to the expectations of citizens and businesses for real cost-effective, one stop-shop provisions.
Citizens rarely have direct access to create personalized services, they actually need at their own means for personal, civic or business use.Future:
Services are converging and moving from the physical into the digital world, universally accessible on any device, be it a smartphone, tablet, personal computer, digital radio or high-definition television.
Government clouds are still in their infancy hindering their actual potential on service provision and still having to overcome potential risks related to interoperability, privacy and security.
Future Internet appears as a key enabler for “real” public service systems, since it offers a unique capability to collaborate at design time, engineer and aggregate services originally offerred for public, private, personal and civic use in real time from multiple devices.
Samos, July 7th, 2010 17
Present:Traditional public services have not delivered their promised added value or
lived up to the expectations of citizens and businesses for real cost-effective, one stop-shop provisions.
Citizens rarely have direct access to create personalized services they actually need at their own means for personal, civic or business use.Future:
Services are converging and moving from the physical into the digital world, universally accessible on any device, be it a smartphone, tablet, personal computer, digital radio or high-definition television.
Government clouds are still in their infancy hindering their actual potential on service provision and still having to overcome potential risks related to interoperability, privacy and security.
Future Internet appears as a key enabler for “real” public service systems, since it offers a unique capability to collaborate at design time, engineer and aggregate services originally offerred for public, private, personal and civic use in real time from multiple devices.
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“Public Services should be available in 1 second by 1 access
point with a total cost of 1 euro, in ways the citizens prefer”
•Citizens can utilize real-time context-aware public services to compose interoperable, complex service systems in their everyday life
•Multiple government, private and hybrid clouds manipulate massive data provided by citizens, that can be cross-checked by federated registries and validated by ubiquitous devices in various occasions for tax clearance purposes
•The Government Service Utility allows for service composition and consumption from the Public Sector, private enterprises and citizens in parallel (service co-generation), similar to the power utilities
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• Participative service design and engineering tools, • Real-time negotiation and collaboration • (Real-time) Large-scale visualization• Cloud interoperability• Legal framework for open data• Privacy mechanisms, • Massive data protection protocols • Content tracking and tracing• Authentication• Unified service delivery (desktop, mobile, internet of services)
A first approach for a scientific base, may opt for:
• The taxonomy of ICT-enabled governance concepts (facets, subjects, methods, sub-domains)
• Formal methods for categorising and analysing problems and solutions (candidates: sets, vectors, categories, information flow, pattern theories)
• Metrics and Assessment models for ICT in Governance