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Open Source Business Models OSEHRA Corporate Members Session Chair: Michael Webb, Information Systems Engineer, The MITRE Corporation
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OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

May 27, 2018

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Page 1: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

Open Source Business ModelsOSEHRA Corporate Members

Session Chair: Michael Webb, Information Systems Engineer,

The MITRE Corporation

Page 2: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

Software as a Service:iCare

Jim Riley, Co-founder & CEO

Direct:DSS, Inc.

Hugh Creedon, Director vxVistA Operations

Medsphere Systems CorporationEdmund Billings, M.D., CMO & Executive VP

Integrator:Longview International Technology Solutions

Dr. Hon Pak, CMO

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Page 4: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

Jim Riley, CEOSeptember, 2014

Open Source Business ModelsPanel Discussion

Page 5: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

• VistA-based enterprise cloud EHR

• Founded in 2012

• Veteran owned small business

• Team has successful track record (Learn.com, Oracle)

– U.S Departments of State, Commerce, Defense

– Supported high visibility initiatives (White House oversight)

About iCare

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Page 6: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

• Software as a Service allows customers to utilize sophisticated, secure and scalable applications without the need to purchase, operate and maintain an IT infrastructure.

• Similar to electricity; pay for only what you use.

• Simple subscription model pricing, per user per month.

• In our case, modernized VistA without hardware and software.

• Access your EHR just as you would your Facebook or bank account.

What is Software as a Service, a.k.a Cloud Computing?

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Page 7: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

Not all “Clouds” are the same

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Page 8: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

All true Cloud platforms share three characteristics:

• HTML GUI

• Multi-tenant DB

• Single Code Base

Beware False Clouds

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Page 9: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

• Lower total cost of ownership • No hardware• No software• Faster implementation• Lower upfront costs• Never pay for upgrades• Secure data center, redundancy • Easier integrations

• Alleviate staff and skill shortages

• Allows collaboration• Only one version of the product• Unlimited scalability and

storage • Open system • Always on, always available • Mobile access • Built for flexibility

Benefits of cloud computing

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Page 10: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

The iCare Vision = VistA + Cloud + Big Data

Web GUI & Open API’s

Hadoop Multi-Tenant Database

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Page 11: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

Unique to iCare

• 100% Web enabled

• CPRS replacement

• Any browser or device

• Form & workflow builder

• Social built-in

• Multi-tenant Big Data built-in

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Page 12: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

iCare Modernizes VistA

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Page 13: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

Dashboard Reporting on any VistA Data Elements

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Page 14: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

Coversheet – Multi-Patient View

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Page 15: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

Multi-Facility Scheduling

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Page 16: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

Inpatient & Outpatient Medical Billing & Reporting

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Page 17: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

Admission, Discharge & Transfer

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Page 18: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

ICD-9, ICD-10, SNOWMED CT, CCC ready

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Page 19: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

Form Builder – Assessments, Templates, Care Plans

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Page 20: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

CareLine – Social for efficient handover

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Page 21: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

• Web based

• Mobile Ready

• Big data built in

iCare = VistA Reimagined

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Page 22: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

Visit our booth for a demo

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Page 24: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

The DSS vxVistA Hybrid Model:Combining OS and Proprietary Technologies

Presented by: Hugh Creedon, Director of vxVistA Operations

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About Document Storage Systems, Inc. (DSS)

« DSS is a leading health information technology (HIT) software development and systems integration company

« DSS has provided technical and service integration expertise with the Veterans Health Information Systems and Technology Architecture (VistA) for more than 20 years

« DSS released the vxVistA Open Source EHR to meet the needs of hospitals, clinics, long-term care facilities and physician practices—the source code was submitted to OSEHRA

« DSS empowers health systems and hospitals to enhance patient care by adopting and/or enhancing VistA-based EHR solutions that enable interoperability, improve healthcare quality, and reduce cost

« This presentation will focus on the hybrid open source approach successfully developed for the vxVistA EHR

Page 26: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

Necessity is the Mother of Hybrid Innovation

« vxVistA is founded on

« Robust, proven EHR technology

« Transparency

« Flexibility

« Partnerships with Community & Commercial Software Development Groups

« Those principles are the building blocks that must come together to achieve the goal of reduced cost of ownership without loss of quality

Page 27: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

DSS Hybrid Business ModelExtend the Platform

Page 28: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

DSS Hybrid Business Model: Open Source Foundation + Extensibility of the Platform

« DSS Developed Integration with other Open Source and/or Proprietary applications

« DSS developed Add-on applications/interfaces that enhance the unique workflows and functional needs of individual healthcare organizations

« Offer broadest range of choices for clients when it comes to EHR capabilities

Page 29: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

vxVistA Service Model

« Services are key for the business model to succeed:

« Training

« Support

« Implementation

« Custom Development

« Project Management

Page 30: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

Lesson Learned: Clear Branding & a Consistent Message

« Absolute transparency—clearly identify what is and what is not Open Source

« For vxVistA, the rule of thumb has been if the module is an adaptation of/derived from a VA-developed module, it is released to Open Source

« Rule of Thumb for DSS: Interfaces/integration, customizations, and extensions are proprietary unless it is something that is deemed to serve a needed utility in Open Source for the greater good

Page 31: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

Lesson Learned: Tackle the Tough Problems

« Focus on differentiation—build Proprietary Extensions that add value, meet a unique niche need, or improve on inherited functionality

« Add foundational changes to Open Source that support modernization; offer add-ons that add “wow” factor

« Meet regulatory requirements and bolster the CORE system whenever possible; offer localizations and custom interfaces where appropriate

Page 32: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

Lesson Learned: Licenses can be Limiting

« vxVistA is licensed under Apache 2.0

« Changed from Eclipse Public License (EPL)

« Opens the door for Collaboration, Innovation, & Unique Partnerships

« Open Source is all around—BUT…

« Check Components Carefully BEFORE Release

« Don’t rely on developers to understand complex legal license questions

Page 33: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

vxVistA Open Source StrategyKeep Your Options Open

« Compatible with OSEHRA OS Philosophy to leverage both OS Community Projects AND traditional COTS systems

« Leverage VA FOIA/OSEHRA Patch Updates

« Participate in Community Development Projects within OSEHRA and other Open Source HIT Organizations

« Sponsor Development and Education efforts within the VistA Community

« Partnerships with over 35 Leading HIT Systems Vendors to bring innovation and best-of-breed extensions to clients when an OS tool does not exist

« Freely choose extensions that balance needs, budget, and agency goals

Page 34: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

vxVistA ̶ Hybrid without the Hype

« An Open Source Foundation

« When OS Solutions don’t meet all the needs, a hybrid solution can offer the best of both worlds

« For more information:

« www.ThevxHub.org

« www.DSSInc.com

Page 35: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

Open Source Business Model OSEHRA 2014

A Systems Integrator Perspective

Hon Pak, MDChief Medical OfficerSep 2014

Page 36: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

Copyright © 2012 LongView International Technology Solutions, Inc. All Rights Reserved 36

• One of the Fastest Growing Companies delivering IT services in the federal sector─ Incorporated in 2005─ Service Disabled Business – CIO-SP3, T4─ Headquartered in Reston, VA

• Our Clients include─ DoD/DHA─ AF (AMC)─ VA/VHA─ DHS

• Business areas: Health Solutions and National Security Solutions

Company Overview

Page 37: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

• CMMI Institute Appraised - Capability Maturity Model Integration (CMMI) for Development v1.3 Maturity Level 3

• ISO 9001:2008 - Certified Quality Management System (QMS)

• ISO 20000-1:2011 - Certified Information Technology Service Management (ITSM) System

• ISO 27001:2005 - Certified Information Security Management System (ISMS)

• Fastest Growing 500, Inc. Magazine- Second Year in a row• Featured on 60 Minutes• 58th on the Hire Power Awards List for 2012• Finalist – SECAF 2012 Government Contractor of the Year

Copyright © 2012 LongView International Technology Solutions, Inc. All Rights Reserved 37

Company Certifications

Company Recognition

Page 38: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

Core Competencies/ Solution Practices

Copyright © 2012 LongView International Technology Solutions, Inc. All Rights Reserved 38

We provide a full-spectrum of IT program support, from software engineering and systems integration, information assurance and infrastructure management to program management and administrative support

• Infrastructure• Software Development• Open Source Solutions

• Enterprise Mobile Solutions• Analytics and Decision

Support• Cyber• Telehealth

Core Practices

Page 39: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

Question to be Addressed

• What is the business case for open source EHR software relative to proprietary software?

• Which segment(s) of the market is your product(s) best suited for?

• What are the trends / issues that are driving (further) engagement with private industry and community partners

Page 40: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

Potential Business Models for SI’s• There are several different types of business models for

making profit using open-source software (OSS) or fundingthe creation. ─ Selling professional services

The financial return of costs on open-source software can also come from selling services, such as training, technical support, or consulting rather than the software itself.

Open-source companies using this business model successfully are for instance RedHat and IBM; a more specialized example is that of Revolution Analytics.

─ Selling software as a service Selling subscriptions for online accounts and server access to customers is a way of

making profit based on open-source software. ─ Advertising-supported software

In order to commercialize FOSS, many companies (including Google, Mozilla, and Ubuntu) have moved towards an economic model of advertising-supported software.

As another example is SourceForge, an open-source project service provider, has the revenue model of advertising banner sales on their website. In 2006, Sourceforge Increported quarterly takings of USD$6.5 million and $23 million in 2009.

September 8, 2014

Copyright © 2012 LongView International Technology Solutions, Inc. All Rights Reserved 40

Page 41: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

Potential Business Models for SI’s

• Selling of optional proprietary extensions─ Some companies sell proprietary but optional extensions,

modules, plugins or add-ons to an open-source software product. This can be a "license conform" approach with many open-source licenses if done technically sufficiently carefully. Examples include

─ the IBM proprietary Linux software, where IBM contributes to the Linux open source ecosystem, but it builds and delivers (to IBM’s paying customers) database software, middleware and other software that runs on top of the open-source core.

─ Other examples of proprietary products built on top of open source software include Red Hat Enterprise Linux and Cloudera's Apache Hadoop-based software.

September 8, 2014

Copyright © 2012 LongView International Technology Solutions, Inc. All Rights Reserved 41

Page 42: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

LongView’s Business Model• IDIQ (Task Order) Vehicles: Task Oriented by

Government─ T4─ CIOSP3─ Other Federal Procurement for IT services

• As a Systems Integrator, we focus on proposing/delivering solutions for a specific request (RFP)

Propose Use of Open Source Software, Modify Open Source Software, Integrate with existing Open Source Software

Tools (Open Source and COTS) as part of the our internal work (Jira-Collaboration environment)

Page 43: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

LongView’s Transformation

• Solutions Practices─ Cyber, Analytics, Software Development,

Mobile, Program Mgmt, Infrastructure, HIE─ Strategic focus to develop new business lines,

products and services

September 8, 2014

Copyright © 2012 LongView International Technology Solutions, Inc. All Rights Reserved 43

Page 44: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

Open Source Tools Used Across our Projects by LongView• AgularJS

• Ant

• Backbone JS

• Beanstalk

• Eclipse

• Firefox

• GIMP

• Git

• Github

• Gradle

• Grunt

• Istanbul

• iTerm

• Jasmine js

• Java

• Notepad++• Python• RequireJS• Robomongo• Ruby• Selenium• SourceTree• Tomcat• Twitter Bootstrap• VirtualBox• Xcode• Chromium• Firefox Nightly• Ubuntu 12.04 LTS• jQuery-mobile• JS libraries Backbone• Karma• MarionetteJS• Mavin

Sublime Text• KeyPassX• iTerm2• Synergy• Backbone.js• Marionette.js• Bootstrap• Ruby• Selenium WebDriver• Android SDK• Phonegap• Chrome Postman• Apache Tomcat• MongoDB• MySQL• MySqlWorkBench• Netbeans• NodeJS

Page 45: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

Open Source Tools by Projects

Mobile Apps• Apache - Web Server• Medical Domain Web Services

(MDWS)• MongoDB - database• MongoSMS – messaging

services• Nginx – HTTP proxy server• Zabbix – network monitoring tool• Node.js - front end development• AngularJS - HTML5 development• PhoneGap

DMLSS • JBoss – Application development

middlewarePJITIC / eKP

• Drupal – content management platform

ES/SOA- node.js - front end development- Jenkins, Gradle - integration

development environment- Ruby on Rails framework - web

development- Git – software source control- Apache Lucene – software

search tool- MongoDB - database- Hazelcast – data management- Apache Commons – reusable

Java components- Spring Web Services – web

service - Google Guava – set of common

libraries for Java- RabbitMQ – Messaging broker

service- slf4j - logging

Page 46: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

Which segment(s) of the market is your product(s) best suited for?• Federal

─ VA─ DoD─ IHS

• Technology Sector─ Mobile─ Medical Device/ Internet of Things─ Analytics─ Cloud/Infrastructure─ IA (Open Source IA assessment)─ Health Information Exchange

Page 47: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

What are the trends / issues that are driving (further) engagement with private industry and community partners• Mobility• Cloud• Internet of Things/ Medical Devices• Big Data• Cyber• Other Initiatives

─ Personalized Medicine (P4)Systems BiologyGenomics

─ Open Data─ Patient engagement

Page 48: OSEHRA Corporate Members Biz... ·  · 2016-09-27Hadoop Multi-Tenant Database. 10. Unique to iCare ... A Systems Integrator Perspective . Hon Pak, MD. Chief Medical Officer. ...

Summary

• As a systems integrator, we: ─ Leverage open source tools to reduce cost

and improve efficiency─ Propose, design and implement open source

tools/modules as appropriateMongo DB (patient data)

─ Work with VistA to enhance, modify and integrate.EDIS (Enhancing UI to provide a mobile view)

─ Working to develop a proprietary platform with open source modules and sell it as a service for data exchange

September 8, 2014

Copyright © 2012 LongView International Technology Solutions, Inc. All Rights Reserved 48