Orsyp Software

© ORSYP 2013 • Confidential & Proprietary • page 1

Automate and Optimize the Performance of

Your Business Systems


About ORSYP

IT Ops Specialists

Software Solutions for On-Premise & the Cloud

Global Reach -- Local Service Endorsed by Leading Industry Analysts

Singular focus with 27 years experience Trusted by 1500 leading corporations 97% customer retention Industry’s only ‘Customer-First’ committed

resolution service guarantee

280 ITOM-certified staff across 10 regional centers

Multi-lingual 24x7 global support Technology centers: Paris, Boston,

Montreal, HK ORSYP Institute = IT Operations innovation

center

Workload Automation IT Performance Management WAN Optimization & Application-aware

Network Performance Monitoring

“Provides the most scalable & resilient architecture” (1)

“Offers reliable and easy-to-use products at a competitive price”(2)

“Unique peer-to-peer architecture is well-suited to large-scale implementations” (3)

(1) (2) (3)


Dollar Universe – Workload Automation


Workload Automation Pain Points*

76%

62%

25% 50% 75%0%

*Based on two year analysis of ORSYP’s new customers

42%

Lacking the firepower to capture Big Data and run the analytics your business needs to see?

48%

Want to leverage Cloud & virtualization when managing peak demands, such as end-of-quarter?

59%Under pressure to cut costs but need extra headcount to meet latest business demands?

Failing to meet executive deadlines because critical update and reporting jobs overrun?

69%Unable to manage and monitor SAP jobs and your other business workload?

Struggling to connect the apps and processes that support your business?

PainPoint

s

% of Customers


Typical Starting Point of ORSYP’s Workload Automation Customers

Manual Job Scheduling App-specific Job

Scheduling Traditional Job SchedulingManual operations

• Hand-offs/interventions

• Staff monitoring 24x7• No visibility or control

of IT workload

Scripting• No flexibility • Lack of support and

maintenance

Impact• Risk of human errors • Delays => failing to

meet TTD SLAs

App-centric batch automation• Basic scheduling features • No support for other business

apps

Managing IT workload• Limited monitoring• Multiple logins reduce visibility• Weak coverage of IT ops tasks

Impact• Extra IT OpEx

submitting/checking jobs• End-to-end business processes

exposed to IT errors and delays

Operating system centric• No control of business app

jobs • Multiple tools needed for X-

platform • Complex to manage & monitor

Master/agent architecture• Lacks scalability and resilience

Unable to serve new business/IT needs • Cloud, virtualization, Big

Data etc.

Impact• Increased TCO – extra staff &

software fees


The ORSYP Multiplier Effect

ORSYP Dollar Universe

Workload Automation Automate business application workload Bridge dependencies between applications Centralize monitoring of all IT workload Provision cloud capacity to meet peak

demands Business continuity when automating DR

switchesKey Features Unique distributed app server architecture Integrate with packaged & custom apps Consolidate cron and Windows scheduled

workload Load balancing & high availability Promote jobs using integrated change

management Audit reporting & integrated security

Dollar Universe Architecture

Accelerate turnaround times on IT workload

Optimize on-prem & cloud compute power

Achieve CAPEX & OPEX savings Scale IT operations without adding

overhead


ORSYP Unijob

100% Automation Consolidate crontab workload Real-time monitoring & alerting Centralize job definition &

administration Manage deployment of jobs Report on automated IT activities

Key Features 1-click import of cron jobs Unified viewer to monitor all workload Seamless integration with Dollar Universe Automated error detection & notifications Multi-platform coverage

Unijob Architecture

Control Centralize Standardize


Enterprise-wide coverage of automation needs with a single solution

Simplify IT operations management Minimize impact of failing cron jobs Comply with IT audit demands


ORSYP Adoption – Maximize the Benefits, Minimize the Risks

Product Demonstration Job definitions, workflows,

design, reporting …

ROI Calculation Details your automation operating costs Evaluates cost reduction opportunities

Proven Migration Methodology

5 step process uConverter migration tool


Sysload – IT Performance and Capacity Management


IT Performance Management Pain Points*

74%

25% 50% 75%0%


43%Spending too much on servers installed in your data center that are underutilized

49%Staff monopolized with supporting your end users and the services they use?

56%Lack the visibility you need to pinpoint problems and find a solution?

59%IT systems poorly equipped to deal with spikes in business activity ?

68%Users calling about poor response times that you should already be aware of?

Application performance slowdowns impacting your business?

PainPoint

s

% of Customers

38%Unable to accurately size the IT resources needed to support future business demands?


Typical Starting Point of ORSYP’s IT Operations Performance Management Customers

Basic Availability Monitoring Hypervisor

Resource Management Manual Capacity PlanningNagios, Solar Winds, Splunk,

etc.• Tools need extensive

tailoring to fit user environment

• No accurate analysis of resource utilization

• Lacks actionable performance data

Limited visibility & control• Difficulties pinpointing

performance problems• Unable to replay issues and

take corrective actions

Impact• Extended TTR due to

firefighting• Over-staffing

Siloed approach• Lacks support for non-VM centric

apps• Actions limited to VM/LPAR controls• Poor visibility of enterprise

performance

Inefficient performance monitoring• No visibility inside VMs / LPAR• No application and process details• Poor detection of apps issues

Impact• Inability to deliver consistent data &

analysis throughout the organization

• End user service delivery at risk

Inaccurate data• Multiple sources of data• Discrepancies across teams

and platforms• Missing details that affects

capacity

Fails to match daily needs • Difficulties producing timely

reports• Biased forecasts due to non-

linear behavior of systems Impact• Performance outages• Overspending


ORSYP Sysload

IT Performance & Capacity Management Real-time monitoring Early detection and notification Problem troubleshooting Capacity management and planning

Key Features Distributed architecture, unlimited

scalability Big data collection ensures high granularity Enterprise visibility with deep-dive analysis Baseline, predictive & ‘what-if’ forecasting Out-of-the-box monitoring of server

infrastructure Seamless integration of custom or business

metrics

Sysload Architecture

Exceed end user experience SLA goals Reclaim underutilized server capacity Save on software fees & hardware costs Eliminate bottlenecks & reduce

resolution times Map IT resource needs to business

growth




Product Demonstration Monitoring,

Troubleshooting, Reporting, Forecasting …

Proof Of Concept Evaluate the features in

your own environment

Fast Implementation Do-It-Yourself or assisted

by ORSYP teams, quick results guaranteed by product design


Streamcore – Network Performance Management


Network Performance Management Pain Points*

71%

25% 50% 75%0%


46%Users not getting consistent performance when accessing on-premise & SaaS-based applications?

52%Over spending on internal/external network infrastructure; Ill-equipped to forecast future needs?

56%Staff monopolized supporting user network services issues; Difficult to pinpoint problem areas?

62%Unable to assign business priorities to network traffic carrying important application data?

64%Lack ability to report on SLAs to management and external stakeholders?

Users complaining about poor response times; Network slowdowns impacting your business?

PainPoint

s

% of Customers

37%Need to secure communication of sensitive business information?


Typical Starting Point of ORSYP’s Network Performance Management Customers

Non-Application Aware NPM

Data-focused APM + Netflow Bulk Traffic WOC

No application visibility• Link-oriented• Volume only• Measured in minutes

Only up & down• No performance or

user-oriented metrics

No action path• No prescribed solution

to solve network-related issues

Volume of data & set of tools• Billions of tickets or packets to

navigate• Different products

APM• Datacenter code performance-

oriented

Netflow• No user perception• Limited to volume and throughput• Poor encrypted traffic

management

No action path• No prescribed solution to solve

network-related issues

Symmetric• Requires equipment at both

ends• Difficult to address internet,

customers, external users

Backbone traffic• Address only unencrypted

voluminous traffic• Poor at addressing

encrypted, multimedia , real-time & interactive traffic

Weak monitoring• Manages only part of the

flows


Streamcore

Network Performance Management Monitor WAN communications Prioritize network traffic Accelerate application delivery Optimize bandwidth utilization Troubleshoot network problems Multi-dimensional performance

reportingKey Features Web portal for real-time monitoring Deep packet inspection (DPI) & tagging Predefined catalog of 400+ services Compression & web caching Network topology maps

Streamcore Architecture


Enhance end-user experience Assure SaaS Internet performance Enable large scale deployments Consolidate IT infrastructure Improve audio and videoconferencing



Product Demonstration Troubleshooting, QoS,

Reporting

ROI Calculation Details your network operating

costs Evaluates cost reduction

opportunitiesTry & Buy or Proof of Concept

Deployment on a subset of the network

Real troubleshooting and QoS effects


ORSYP Manifesto

IT operations has become

the heartbeat of the

business

IT operations is a

profession, not a job

IT operations executives are

the change agents

What ever it takes – we are accountable

to our customers

We are an advocate and voice for the

IT ops profession

Orsyp Software

Technology

business workload

business systems orsyp

cloud workload automation

delays orsyp

confidential proprietary

orsyp adoption

capacity management

business needs