BASIS OF STRUCTURAL CONFIGURATION STRATEGIC APEX THE OPERATING CORE THE MIDDLE LINE THE TECHNOSTRUCTURE THE SUPPORT STAFF
Oct 24, 2015
BASIS OF STRUCTURAL CONFIGURATIONSTRATEGIC APEXTHE OPERATING CORETHE MIDDLE LINETHE TECHNOSTRUCTURETHE SUPPORT STAFF
Relationship between Co-ordinating mechanisms, Key parts of organization & org.configurationCo-ordinating Mechanism
Key Orgn.Parts
Configuration
Direct supervision Strategic Apex Simple structure
Standardized activities
Techno structure Machine bureaucracy
Standardized skillsOperating core Professional
bureaucracy
Standardized outputMiddle line Divisional form
Mutual adjustment Support staff Adhocracy
SIMPLE STRUCTURE
LOOSELY FORMEDPOWER CENTRALIZED WITH APEXFLAT & ORGANIC STRUCTURESNEGLIGIBLE FORMALIZATION
/SPECIALIZATIONEMPLOY FEW MIDDLE MANAGERSCOORDINATION ACHIEVED THRU DIRECT
SUPERVISION
MACHINE BUREAUCRACYWORK COORDINATED THRU HIGH
STANDARDIZATION.RESULT IN LOW SKILLED, HIGHLY
SPECIALIZED JOBSSTANDARDIZATION IS THRU XTNSV
FORMALIZATIONDIVISION OF LABOUR SHARP, ACTIVITIES
DIVIDED INTO FUNCTIONAL GROUPSDEVELOP ELABORATE MIDDLE MANAGERSSEEK STABLE ENVIRONMENT
PROFESSIONAL BUREAUCRACYDEVELOPED BY MINTZBERGSTANDARDIZATION OF SKILLSPERFORMANCE RELIABILITY THRU
PROFESSIONAL TRAININGSTRUCTURE – HIGHLY DECENTRALIZEDDECISIONS EMERGE OUT OF
INTERACTIONSUPPORT STAFF ON BUREAUCRATIC
LINES
DIVISIONALIZED FORM
RESULT OF GROWTH OF MACHINE BUREAUCRACY
APPROPRIATE WHEN ORGN.ENTERS NEW MARKETS / NEW PRODUCTS/NEW LOCATIONS ETC.
COORDINATION & CONTROL BY APEX THRU STANDARDIZATION OF OUTPUTS.
ADHOCRACY
CHARACTERIZED BY HIGH COMPLEXITY & NON STANDARDIZATIN OF PROCESS
EMPLOY HIGHLY SPECIALIZED & TRAINED EXPERTS, WITH LOW LEVEL OF FORMALIZATION.
HIGH RELIANCE ON INFORMAL COMMUNICATION
POWER WITHIN THE SYSTEM COMMENSURATE WITH NATURE OF PROBLEM
OPERATING ADHOCRACY
PROJECTS TAKEN ON BEHALF OF CLIENTS
NO DISTINCTION BETWEEN PROBLEM SOVLING AND OPERATING TEAM.
ADMINSTRATIVE ADHOCRACYPROJECT ON ONE’S OWN BEHALFDISTINCTION BETWEEN PROBLEM
SOLVING AND OPERATING TEAM MAINTAINED
INNOVATIVE WORK – PROJECT TEAMOPERATING COMPONENT – BY STAFF
EXPERTS
LINE ORGANIZATION
BOARD OF DIRECTORS
PURCHASE MANAGER PRODUCTN MANAGER SALES MANAGER
PURCHASE ASSAISTANTS
FINANCE MANAGER
FOREMAN SUPERVISOR SUPERINTENDENT
WORKERSWORKERS WORKERS WORKERS
GENEREL MANAGER
LINE ORGANIZATIONSCHARACTERISTICS
Direct vertical relationships Authority flows from top level to bottom level Departmental heads have given full freedom to control
their departments Each member knows whom to give orders and from
whom to get orders Operation of this system is easy Existence of direct relationship between seniors and
subordinates Superior takes decision with in the scope of his
authority
LINE ORGANISATIONADVANTAGES
SIMPLICITY DIVISION OF AUTHORITY AND RESPONSIBILITY UNITY OF CONTROL SPEEDY ACTION DISCIPLINE ECONOMICAL CO-ORDINATION DIRECT COMMUNICATION FLEXIBILITY
LINE ORGANIZATIONDISADVANTAGES
LACK OF SPECIALISATION OVER LOADING LACK OF INITIATIVES SCOPE OF FAVOURITISM DICTATORIAL LIMITED COMMUNICATION UNITARY ADMINISTRATION SUBJECTIVE APPROACH INSTABILITY LACK OF CO-ORDINATION UNSUITABILITY FOR LARGE ENTERPRISE
SUITABILITY SUITABLE TO SMALL SCALE BUSSINESS UNITS ACTIVITIES ARE OF ROUTINE NATURE AND
MACHINE BASED BUSSINESS OPERATION IS SIMPLE IN
NATURE,HAVING STRAIGHT METHODS OF OPERATION
Ex: Companies like Nirlep, FMCG companies
FUNCTIONAL ORGANIZATIONWORK
MANAGER
ENGINEERSUPERINTENDENT
CHEMIST
ROUTE CLERK
REPAIR BOSS
INSPECTORSPEED BOSS
GANG BOSS
DISCIPLINARIAN
TIME & COST
CLERK
INSTRUCTN CARD
CLERK
WORKERS
FUNCTIONAL ORGANISATIONCHARACTERISTICS
WORK DIVIDED ACCORDING TO SPECIFIED FUNCTIONS AUTHORITY IS GIVEN TO A SPECIALIST TO GIVE ORDERS
IN RELATION TO SPECIFIC FUNCTION DECISION IS MADE ONLY AFTER TAKING
CONSULTATIONS WITH THE FUNCTIONAL AUTHORITY RELATING TO SPECIALISED AREA
ADVANTAGES BENEFIT OF SPECIALISATION APPLICATION OF EXPERT KNOWLEDGE REDUCING THE WORK LOAD EFFICIENCY ADEQUATE SUPERVISION RELIEF TO LINE EXECUTIVES CO-OPERATION MASS PRODUCTION ECONOMY FLEXIBILITY
FUNCTIONAL ORGANISATION
DISADVANTAGES COMPLEX RELATIONSHIP DISCIPLINE OVER SPECIALISATION SPEED OF ACTION CENTRALISATION LACK OF RESPONSIBILTY INCREASING THE OVERHEAD EXPENSES POOR ADMINISTRATION
FUNCTIONAL ORGANISATION
LINE AND STAFF ORGANISATIONS
TYPES OF STAFF PERSONAL STAFF SPECIALISED STAFF GENERAL STAFF ASSISTANT
ADVANTAGES
Facilitates the workers to work faster and better Specialization is attained when the staff officers
concentrate on planning function and the line officers concentrate on execution function
Enables organization effectively utilize the staff officer’s experience and advice
line officers can take sound decisions with the advice of staff officers
New technology and new procedure may be introduced without any dislocation
New variety of responsible jobs can be given to the skilled workers
It promotes efficient working of line officers Principle of unity of command is followed hence
discipline is maintained Very good opportunity for the young persons to get
training
LINE AND STAFF ORGANISATIONS
DISADVANTAGES
powers of authority pertaining are not clearly defined difficult to control line officers when they reject the advice
of staff officers Line officers may reject the advice without assigning any
reasons for the action Staff officers may under estimate the line officers Staff officers are not involved in the actual implementation
of the program Staff officers are not responsible if favorable results are not
developed There is a communication gap between the line and staff
officers hence reduces the degree of coordination between them
Differences in opinion will defeat the very purpose of specialization
Line officers may misunderstand the advice of staff officers and proper results cannot be derived
Line officers blame staff officers for unfavorable results and want to get rewards for favorable results
LINE AND STAFF ORGANISATIONS
PROJECT ORGANISATIONFEATURES success of the project organization depends upon the co-
ordination of the activities grouping the activities leads to the introduction of new
line of authority responsibility is fixed to each group with regards to
respective projects ,it results in meaningful controlDRAWBACKS
there is no assurance for continuous work there is absence of proper communication and standards
for comparing the performance, It reduces motivation decision is taken under the pressure of top management
MERITS Achievements of objectives best utilization of resources Appropriate structure flexibility motivation personal development Oriented towards end results Professional identification is maintained Pinpoints product-profit responsibility
MATRIX ORGANIZATION
DEMERITS complex relationships Struggle for power Excessive emphasis on group decision making Arising conflict resolution heterogeneous
Ex: Example:- manufacturing activities-aerospace, chemicals, electronics, pharmaceutical etc.
MATRIX ORGANIZATION
Flat Structure
Advantages of flat Organisations Disadvantages of flat
Organisations
•More/Greater communication between management and workers.
•Workers may have more than one manager/boss.
•Better team sprit. •May limit/hinder the growth of the organisation.
•Less bureaucracy and easier decision making.
•Structure limited to small organisations such as partnerships, co-operatives and some private limited companies.
•Fewer levels of management which includes benefits such as lower costs as managers are generally paid more than worker.
•Function of each department/person could be blurred and merge into the job roles of others.
Organization structure based on free- Organization structure based on free- formform
Based on open systemTask to facilitate changeSuitable for industry:-In highly dynamic conditionEver changingQuick decisionFocus on equalityDe-emphasis on boss-subordinate relationships.Example:- electronics, software industry.
Organization structure based on Organization structure based on geography geography
ExplanationAdvantages:-Responsibility at lower levelFocus on local markets & problemsRegional coordinationEconomies of local operationBetter communication with local marketsEasy training Disadvantages:-Requirement of more persons with skillsMaintenance of economic central staff level difficultProblem of top management communication & coordinationExample:- Automobile assembling, LIC-east, west, north, south, central zones.
Organization structure based on Organization structure based on customercustomer
ExplanationAdvantages:-Encourages focus on customer needsFeeling of understanding supplierDevelop expertness in customer areaDisadvantage:-Competing customer demandsRequire expert in customer problemCustomer groups not definedExample:- Banking company
Customer based structure (banking Customer based structure (banking company)company)
Real estate & mortgage
loan
Agriculture banking
Organization structure based on Organization structure based on product product ExplainAdvantage:-Facilitates use of specialized skill, capital, knowledgePermits growth & delivery of product, services.Coordination improves.Responsibility at divisional level.Disadvantages:-Require more competent personResponsibility of top management increasesExample:- manufacturing, assembling, automobile industry
Manufacturing company (product structureManufacturing company (product structure
instrument
divisionengineerin
g
production
Indicator light
division
accounting
sales
Industrial tool
division
engineering
production
Electronic meter
division
accounting
sales
Organization structure based on processOrganization structure based on processExplanationAdvantages:-Achieves economic advantagesUses specialized technologyUtilizes skillsSimplify trainingDisadvantages:-Coordination is difficultLimits the scope for developmentExample:- Found in paint or electroplating process, textile etc.
Project Team StructureProject Team StructureProject Team StructureProject Team Structure
Project Directors
Steering Committee
Sponsors
Change Management
Team
FinancialsAdvisory
Group
Core Subject Matter Experts (SME’s)
Financials Team
Conversion Team
Technical Team
HRMSTeam
EPM Ad-Hoc Reporting
Team
Core Subject Matter Experts (SME’s)
ACCENTURE
ORGANISATIONAL SET UP OF BSNL
Finance
HRD
Marketing
NDC
O&M
Dir(Business I)
NP
Finance
HRD
Marketing
NDC
O&M
Dir(Business II)Basic Serv.
Finance
HRD
Marketing
NDC
O&M
Dir(Business III)(Value Added
Services
DirFinance
DirectorHRD
Legal
CompanySecretary
RegulationMgmt.
CorporateAffairs
DirMarketing
Vigilance
Mgmt.Audit
QA
Strategy &Technology
Planning
CMD
ONGC structureBoard of Directors
Managing Director Managing Director
Core operating committees
Overall mgt. responsibilit
y
Consensus on important
decisions
Pooling experience
& resources
Head - Shipping Head - Offshore
President–Corp & Co. Sec.
CFO CIO & Head-HR
Business segments of ONGCG.E. Shipping
SHIPPING OFFSHORE
Crude Product Dry bulk Gas Offshore services
Port support / Terminal services
• Suezmax• Aframax
• Medium range• General purpose
• Handymax• Handy size
Drilling services
Marine const. Proj & serv.
Offshore support / logistics
• Drilling rigs
• Construction barge
• Anchor handling tugs (AHT)• AHT supply vessels (AHTSV)• Dive support/supply vessels
• Harbour / terminal tugs
•