organizationalbehavior-session 1.ppt

8/10/2019 organizationalbehavior-session 1.ppt

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Organizational

Behavior


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People Are an

Organizations MostImportant Assets


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What is an Organization?

An organization is a

collection of people

who work together to

achieve individual and

organizational goals.


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What is Organizational Behavior?

Organizational behavior

(OB) is the study of

factors that affect howindividuals and groups act

in organizations and how

organizations manage theirenvironments.


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WHY OB


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4

Insert Figure 1.1 here


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Todays Challenges in the

Workplace

Challenges at the Individual Level

Job Satisfaction

Empowerment

Behaving Ethically

Challenges at the Group Level

Working With Others


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Todays Challenges in the

Workplace

Challenges at the Organizational Level

Productivity

Developing Effective Employees

Absenteeism

Turnover

Organizational Citizenship

Competition From the Global Environment Managing and Working in a Global Village


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Effective Employees

Absenteeism

Failure to report to work

Turnover

Voluntary and involuntary permanent withdrawal from theorganization

Organizational citizenship behaviour

Discretionary behaviour that is not part of an employees

formal job requirements, but is helpful to the organization


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Exhibit 1-3

Basic OB Model, Stage I

Organization systems level

Group level

Individual level


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Summary & Implications

OB is a field of study that investigates the impact ofindividuals, groups, and structure on behavior within anorganization.

OB focuses on improving productivity, by understanding

employees and why they behave in the ways they do. Behavior of organizations, groups, & individuals can be

predicted, but you have to understand the circumstances.


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Levels of Analysis

Organization level

Group level

Individual level


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Basic OB Model

Independent Variables

Dependent Variables

PRODUCTIVITY

ABSENTEESIM

TURNOVER

JOB SATISFACTION

Organizational Level

Group Level

Individual Level


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Contributing Disciplines to the

OB Field

Psychology

Sociology

Social PsychologyAnthropology

Political Science


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Sociology Psychology

Many of the concepts and theories about groups and theprocesses of communication, decision making, conflict,and politicsused in Organizational Behavior, are rooted inthe field of Social Psychology.


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Contributing Disciplines to the OB Field (contd)

E X H I B I T 13 (contd)

Sociology

The study of people in relation to their fellow human

beings


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E X H I B I T 13 (contd)

Social Psychology

An area within psychology that blends concepts from

psychology and sociology and that focuses on the influence

of people on one another


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Political Science

The field of Political Sciencehas helped us

understand how differences in preferences and

interests lead to conflict and powerstruggles

between groups within organizations.


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Anthropology

Organizational Behavior draws on the field of

Anthropology for lessons about how cultures(

corporate culture) and belief systems develop.


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AnthropologyThe study of societies to learn about human beings and

their activities


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Managerial Roles

Manager: Any person who supervises one or moresubordinates.

Role: A set of behaviors or tasks a person isexpected to perform because of the position he or

she holds in a group or organization. Managerial rolesidentified by Mintzberg (see

Table 1.1):

Figurehead Leader

Liaison MonitorDisseminator Spokesperson

Entrepreneur Disturbance handler

Resource allocator Negotiator


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Managerial Skills

Conceptual Skills: Theability to analyze and diagnosea situation and distinguishbetween cause and effect.

Human Skills: The ability tounderstand, work with, lead,and control the behavior ofother people and groups.

Technical Skills: Job-specificknowledge and techniques.

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Challenges for Organizational Behavior

and Management

Using new information technology to enhance

creativity and organizational learning.

Managing human resources to increasecompetitive advantage.

Developing organizational ethics and well-being.

Managing a diverse work force. Managing the global environment.

organizationalbehavior-session 1.ppt

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