Organizational Theory Organizational Theory Chapter 5 Charles R. Swanson, Leonard Territo, and Robert W. Taylor Police Administration: Police Administration: Structures, Processes, and Structures, Processes, and Behavior Behavior (Eighth Edition) (Eighth Edition)
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Organizational Theory Chapter 5 Charles R. Swanson, Leonard Territo, and Robert W. Taylor Police Administration:…
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• Makes organizations more understandable• Reveals how authority and decision making are organized
and distributed• Explains why some police departments are less or more
open to change and innovation• Makes assumptions about followers• Incorporates notions about the environments that the police
department faces and how these can impinge on the department
• Provides an essential tool for leaders in deciding how the work will be processed and the structure and relationship of the work units needed to accomplish it
Organizational Theory
Police Administration (8th Edition)Swanson, Territo, and Taylor
• Criticisms by Bennis– Does not allow for personal growth– Compels conformity– Does not account for informal organization– System of control outdated– No adequate judicial process– No process to resolve differences or conflicts– Communication cut off due to tall hierarchy– Full human resources not utilized
Criticisms of Traditional Theory
Police Administration (8th Edition)Swanson, Territo, and Taylor
• Assumes complete rationality, optimizing performances, predictability, internal efficiency, and certainty• All behavior is believed to be functional• All outcomes are believed to be predictable and
certain• The closed organization can ignore changes in the
larger environment• Political, technological, economic, etc.
• Sees little need for interaction with its environment
Organizations as Closed Systems
Police Administration (8th Edition)Swanson, Territo, and Taylor