THE SYSTEM APPROACH
DEFINITION OF THE SYSTEM APPROACH
The word "systems" is derived from the Greek word "synistanai," which means "to bring together or combine."
Components 0r elements of the organizational concepts is known as the "systems approach
systems theory approach.
the organization as a system is made up 0f mutually dependent sub systems that must contact or join with their environments in order to sustain or remain is known as the systems theory approach.
Sub system
A part of the over all system which also acts as system in it self is called sub system
FOR EXAMPLE
Human body has a complete organized system and with in its system has different sub systems
Digestive system
Blood circulatory system etc
Systems theory
Treats an organization as a system.
There can be two types of systems
Open system
Closed system
What is an open system
An open system organization
communicate or interact with its external
environment.
Examples of the external environment
are
(Customers, Government, Economy,
Competition, Public Opinion) which affect
the company's ability to function
What is closed system
The closed system do not interact or
communicate with its external environment.
For example watch
System Boundary
System boundary separates the system from its external environment
OR
It disallows the system to interact with the external environment
Definition of Organization
An organization is a collection of people working together in a coordinated and structured fashion to achieve one or more goals.
Components of the organization
According to (Bakke, 1959) the organization consists of the following three basic elements:
Components
Linking processes
Goals of organization
What are the Parts of the components?
Individual
Formal and informal organization
Pattern of the emerging behavior of the employees
Role comprehension of the employees /individuals
Physical environment of the work place
• The individual
Individual are the most important human resource of the organization .they may be aware about the organizational goals structure, process and working environment
• The formal and informal organization:
Formal organization
Formal organization are those that have fixed rules, procedures and structures
.the rules are written in the language of the rules
and they are strictly obeys by everyone in the organization
• Informal organizational structure
The formation of social and friendly groups form another structure in the same organization which is called informal organizational structure
• Pattern of behavior of the individual
according to the role demands of the
organization:
According to the systems approach theory the roles and responsibilities of the individual will change according to the organization demands
• Role comprehension of the
individual
The individual working in the organization should understand their job description and do their assigned roles and responsibilities accordingly
• Physical environment in which
individuals work:
Physical environment is a very important element of any organization
it creates a very pleasant effect on the employees and as well as on the stakeholders.
It plays a vital role in the development and sustainability of the organization.
for examples (water, electricity , lighting, furniture well lighted rooms) etc., have encourage the employees to work more diligently for the smooth running of organization.
2) Linking processes
The linking process comprise of the following elements:
Communication
Balance
Decision analysis
What is formal communication
According to an Oregon State study, formal communication is defined as
communication occurs through officially designated channels between organization positions about a work related topic.
Formal communication exists within the
organization or company .
Types of formal communication
Down ward communication
Upward communication:
Horizontal communication
What is Down ward communication ?
This type of communication occurs when managers talk to employees about explaining their jobs and provide instructions,
to correct employees' work,
or
explain new procedures. This type of communication is vital to the organization
What is Upward communication:?
This type of communication occurs when subordinates or employees need to talk with their managers, they usually talk about the completion of the task
or about a work-related problem
What is Horizontal communication?
This type of communication takes place when the workers of the same work level communicate with each other about completing tasks
Informal Communications:
Informal communication takes place within the employees of the organization.
It helps to build employees social relationship.
2) Balance:
Balance is the key element in the linking processes of the system approach .so all the interrelated parts of the organization are coordinate properly for the achievement of the goals of the system.
3)Decision analysis:
Decision analysis is a process that allows the decision maker to select at least one option from a set of possible decision alternatives.
Making decisions is the most important and difficult task of a manger.
Decision are taken for the solution of the complex problems of the system.
Goals of decision analysis
is to give guidance,
information,
insight (deep understanding about something),
to make better, more ‘rational’ (logical sensible) decisions.
Goals of organization:
EVERY ORGANIZATION HAS
Mission statement
Objectives
Strategy
Goals
Action plans
What is mission statement?
Every organization has a mission statement which tells about the reason of its existence.
Objectives are the broader statements and they
are derived out from the mission statement.
Objectives
Goals
Goals of the organization should be SMART.
S Specific
M measureable
A Attainable
R Relevant
T Time bound