Organizational Development Process

Title:

Organizational Development Process

Instructor:

Dr Khairuddin B. Idris

Group Members:

Aduni Johari- GS25562Ratna Fauzi -GS25769Nurul Hidayah Othman-GS28200

Organizational development is a set of behavioral science–based theories, values, strategies, and technologies aimed at planned change of the organizational work setting for the purpose of enhancing individual development and improving organizational performance, through the alteration of organizational members’ on-the-job behaviors (Porras & Robertson, 1992).

Organizational development is a process by which organizations use the theories and technology of the behavioral sciences to facilitate changes that enhance their effectiveness

(Jex & Britt, 2008).

OD is an effort (1) planned, (2) organization-wide, and (3) managed from the top, to (4) increase organization effectiveness and health through (5) planned interventions in the organization’s “processes” using behavioral science knowledge.

(Beckhard, 1969)

Organization development is a system-wide application of behavioral science knowledge to the planned development and reinforcement of organizational strategies, structures, and processes for improving an organization's effectiveness.Cummings and Worley, "Organization Development and Change", Sixth Edition, South-Western Publishing, 1997,

p.2. A system-wide application and transfer of behavioral science knowledge to the planned

development, improvement, and reinforcement of the strategies structure, and process

that lead to organization effectiveness.

• OD Process is based on the action research model which begins with an identified problem or need for change. The process proceeds through assessment, planning of an intervention, implementing the intervention, gathering data to evaluate the intervention, and determining if satisfactory progress has been made or if there is need for further intervention. The process is cyclical and ends when the desired developmental result is obtained

What is an organizational development process?

A systematic way where a

company defines,organizes and implements its

operations through the stages of the product life cycle.

The stages includes :

Diagnosis InterventionEvaluation

It will provide better impact in achievement towards an organizational’s goals

Increasing trend to maximize an organization's investment in its employees

Organizations need to "work smarter" and apply creative ideas

Employees expect more from a day's work customers demand continually improving quality

The chosen organization : one of the secondary schools in Kuala Lumpur

Schools as organizations: “…learning organizations are comprised of people who see

themselves as connected to each other and the world.” Senge (1990)

“…the community in schools displayed the kind of connectedness among members that resembles the bond found in family…” Sergiovanni (1992)

“…learning community in schools reduces isolation, increases staff capacity, productive environment and promotes increased quality.” Boyd (1992)

However, OD Process is complicated and takes time to complete the process. As mentioned there are other approaches for the OD Process but the one

chosen, consists of the seven steps is typical An organization needs to always evaluate its OD programs as to evaluate the

effectiveness. One of the ways by using this OD Process. All the steps need to be adhered in order to derive full range of OD benefits.