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1/22/2017 1 Organising a Conference Prof (Col) Dr RN Basu Adviser, Quality & Academics 1 Content Introduction Understanding the Reason for Conference Types of Conference How to Organise a Conference Developing a Timeline Conference Manager Organising Conference In-house or Outsourcing Target Audience Planning for Student Involvement International Conference Planning the Activities 2 Content Choosing a Theme Choosing a Venue Sourcing Speakers The Conference Brochure Planning a Budget Arranging Sponsorship Registration Marketing Event Website Checklist Audio-visual Requirements Obtaining Press Coverage Conclusion Bibliography 3 Introduction Conferences, seminars, symposium, workshops, congress, summit etc are now part of almost everyday working life These are educational congregation of people to: Exchange ideas and thoughts, Learn and decide on policies, set a future direction and so on for betterment of human life When we attend such events we may not immediately realise the preceding mind-boggling efforts that have gone in for their smooth functioning 4 The terms seminars, conference etc are sometimes used interchangeably There are, however, certain obvious differences in these terminologies and also the purposes for which such events are held All these are assembly of people with similar interests Symposium 1 It is a formal gathering in an academic setting The speakers are experts in their respective fields The speakers present their views and opinions on a chosen topic of discussion Symposium cover only a single topic or subject These are generally of shorter duration Number of delegates is less in comparison to a conference 5 Conference This refers to a formal meeting Participants exchange their views on a variety of topics Conference takes place in any field of activity and need not be only in educational setting These are usually held on a large scale with a large number of participants Seminar The lectures or presentations usually are delivered within a single day One or several speakers may take part 6
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Page 1: Organising a  · PDF fileOrganising a Conference Prof (Col) ... •Planning a Budget •Arranging Sponsorship ... –Usually organised by large societies / NGOs

1/22/2017

1

Organising a Conference

Prof (Col) Dr RN BasuAdviser,

Quality & Academics

1

Content

• Introduction

• Understanding the

Reason for Conference

• Types of Conference

• How to Organise a

Conference

• Developing a Timeline

• Conference Manager

• Organising Conference

In-house or Outsourcing

• Target Audience

• Planning for Student

Involvement

• International

Conference

• Planning the Activities

2

Content

• Choosing a Theme

• Choosing a Venue

• Sourcing Speakers

• The Conference Brochure

• Planning a Budget

• Arranging Sponsorship

• Registration

• Marketing

• Event Website Checklist

• Audio-visual

Requirements

• Obtaining Press

Coverage

• Conclusion

• Bibliography

3

Introduction

• Conferences, seminars, symposium, workshops,

congress, summit etc are now part of almost everyday

working life

• These are educational congregation of people to:

• Exchange ideas and thoughts,

• Learn and decide on policies, set a future direction and so on for betterment of human life

• When we attend such events we may not immediately realise the preceding mind-boggling efforts that have gone in for their smooth functioning

4

• The terms seminars, conference etc are sometimes used interchangeably

• There are, however, certain obvious differences in these terminologies and also the purposes for which such events are held

• All these are assembly of people with similar interests

• Symposium1

– It is a formal gathering in an academic setting

– The speakers are experts in their respective fields

– The speakers present their views and opinions on a chosen topic of discussion

– Symposium cover only a single topic or subject

– These are generally of shorter duration

– Number of delegates is less in comparison to a conference

5

• Conference

– This refers to a formal meeting

– Participants exchange their views on a variety of topics

– Conference takes place in any field of activity and need not be only in educational setting

– These are usually held on a large scale with a large number of participants

• Seminar

– The lectures or presentations usually are delivered within a single day

– One or several speakers may take part

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• Congress

– It is usually an annual or biannual event

– Features a particular discipline or cause

– There is a series of invited talks

– Usually organised by large societies / NGOs

– Usually attended by leaders in the field

• Summit meeting2

– It is attended by the heads of states or government

– Purpose may be a diplomatic negotiation or easing of international tension

– Agenda is pre-arranged

7

• Duration and place of holding a conference

– A conference may last for a few hours or for several

days

– Organisition may hold it as a one off event or it may

be a regular feature such as annual conferences

– It may be held in a place where adequate space for

the number of attendees and associated facilities are

available

– Places may be designated conference room, an

auditorium, a hotel ,a convention hall and so on

8

Understanding the Reason for Conference

• In all seminars, symposia, conference etc the common purpose is communication

• The reasons could be:

– Fund raising

– Increasing awareness

– Share information

– Learning

– As a promotional event

– Bringing together employees dispersed all over

9

• Benefits of a conference

– Provides environment for Networking

– Provides a forum for discussion

– Provides an opportunity to promote ideas or

products or beliefs

– Creates a sense of belonging

– Enables learning and awareness

– Improves visibility and awareness about the

organisation

10

Types of Conferences

• Conferences can be of several types:

– Academic conferences

• Usually the theme is a single subject or a topic within the subject

• Though the main focus is academic but it is also used by the participants for networking

• Networking is essential for collaboration, funding, employment and many other indirect benefits

– Professional Association Conferences

• Similar to the academic conferences

• Focus is mainly on practical issues

• Also used to conduct the association business such as election, bylaws, confering awards and honours

11

• Training Conferences

– This type of conferences are conducted by training institutions, industry or states

– Its purpose is training and includes workshops on methods and techniques and other topics related to training

• Issue or Problem-related Conference

– Organisations of any type may hold such conferences

– The purpose is to bring it forefront and energize people

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How to Organise a Conferences

• Even a small conference needs a lot of work

• One has to start months or even a year or

more ahead depending on the type of

conference

• This is to make sure that:

– Accommodation, speakers and other necessities

are in place by the time the date of conference

comes

13

• Conference Planning and organisingStructure

– The first requirement is to create a conference steering structure

– This can be done by:

• Creating an organising committee, and Functional sub-committees

• Nominating and appointing a conference coordinator

• Setting up an information dissemination mechanism

14

• Establishing Committees

– One person cannot do the entire job of organisinga conference

– Some help is required

– The biggest task (organising the conference) is broken down into smaller categories of tasks

– The categories are made as per the functions to be carried out

– The responsibilities of accomplishing the jobs of these categories are assigned to capable individuals

15

• Following are the examples of suggested areas

of responsibilities:

16

Venue Accommodation

Conference Programme Speakers

Exhibits Registration

Abstracts Marketing

Printed Materials Audio-visual arrangements

Supplies Transportation

Food Sponsorship

Developing a Timeline

• A good timeline is essential to managing the conference

– The timeline when adhered shall keep the activities on track

• The time line can be simple with only the main activities having been mapped

• It can be also be detailed depicting all the sub-activities of major activities

• Certain activities must be finished by a certain date so that there is no time over run

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• The timeline will provide an overview of the various tasks to be completed

• A committee member must be assigned to each task with the date of completion of task

• The manager can monitor the progress against the timeline

• Each area of responsibility will have many smaller tasks

• The main task and the subtasks will give a comprehensive list of all the tasks to be performed

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• 18 months prior to conference

– Select a conference committee

– Two subgroups may be created

• Logistics subgroup

• Programming group

• 17 months prior to conference

– Review proposals from potential sites and select o

– Set Registration fees

19

A Sample Timeline– Choose a registration platform such as:

• Eventbrite

• SignMeUp

– Create a conference website

– Prepare a budget

• 13 months prior to conference

– Set the conference theme and develop the topics

• 12 months prior to conference

– Prepare a list of speakers

– Begin sending invitation

20

• 9 months prior to conference

– Begin promoting the conference theme, location and registration rates

– Open registration and housing reservation for attendees

• 6 months prior to conference

– Continue promoting the conference through email and website

• 5 months prior to conference

– Continue promoting the conference by:

• posting updates to the conference website and through social media

21

• 4 months prior to conference

– Track registration from speakers and send

personalised messages to those who have not

registered

• 3 months prior to conference

– Prepare proposal for audio-visual providers

– Begin sending email updates to speakers with tips for

good presentation

– Begin preparation of the final programme

– Design meal tickets (if necessary) and name badges

22

• 2 months prior to conference

– Purchase supplies

– Send preliminary menus to venue manager

• Discuss any change required

– Send reminders to speakers

• 1 month prior to conference

– Send final email promotion for conference registration

• 3 weeks prior to conference

– Create a list of signs to be printed

– Remember to include signs directing attendees to registration and other rooms

– Hotels may not permit hanging signs on walls, arrange standees

23

• 1 week prior to conference

– Fine-tune Banquet Event Order (BEO) with the conference specification document (ESG)

– (An Event Specification Guide is used by Event Organiser to convey information clearly and accurately to the venu and/or supplier)

– Confirm A-V equipment have been arranged

– Check each document for all room set up requirements

– Prepare registration packets and print badges

• 3 days prior to conference

– Share final catering requirements with the caterer

– Prepare onsite “binder” of all contracts, BEOs, AV requests, special need from attendees, and contact information

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• 1 day prior to conference

– Conduct a pre-conference meeting with the venue staff and check that all arrangements are in order

• Get contact information of venue staff

– Walk the meeting space with volunteers

• Note location of rest rooms, emergency exits

– Walk the area around the venue

• Take note of restaurants and attractions that might be of interest to attendees

• Set directional signs and prepare the registration area

• See if there is any thing that is not in order

• Get them rectified

25

• During the conference

– Nothing much to worry!

– You have worked hard to make the conference a

success

– Meet the venue manager daily

• Enquire about the progress of the conference

• Look at the catering bill

• After the conference

– Send thank you letters to all, particularly to those

who contributed for the success of the conference

26

• Review invoices from the venue

– If a daily bill check was done during the conference, the final invoice will take less time to clear

– If there are disputed amount, make payment that are not disputed and raise objection in writing for the items in dispute

– Write a post event report

• Include registration and accommodation details

• Banquet Event Order

• Final invoices

• A note about the challenges faced

• Share with the next conference committee

27

Conference Manager

• Many online conference management software are available

• One such proprietary software tool is Conference manager

• It can take care of the following details

– Setting conference goals

– Setting up registration process

– Sending invitation

– Booking transportation

– Collecting abstracts and paper

– Managing audio-visual requirements

– Communicating with delegates

– Collecting payments

– Evaluating the success of the conference

28

• The planning shall involve the following steps:

– All organiser should be clear in their mind about the purpose of the conference

– Determining for whom the conference is meant

– Deciding on the date of the conference

– Fixing the duration of the conference

– Deciding on the theme and topics

– Streamlining the logistics

– Coordinating amongst different functionaries and solving problems, if any

29

• Major Actions

– The holding of the conference to be well

publicised

• Ads in professional journals

• Publications in webpage

• Direct mailing to professional bodies, institutions, and

other similar organisations

• Educational institutions conducting professional

courses related to the functions of the organisation

conducting the conference

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– Registering prospective delegates

– Doing a survey for speakers for the conference

– Short listing the speakers relevant to the topics of the conference

– Fund raising

– Finding sponsors

– Publishing brochures and souvenir

– Planning the details for conducting the conference and conducting it

– Post conference evaluation of the conference

31

• Format of the conference

– The common format is:

• A Welcome address, followed by

• A keynote or opening address

– This is usually a speech by a person with a very big name who can be persuaded to deliver the speech

– Sometimes the keynote address is delivered in the evening followed by dinner

– Most often, it is delivered as the first thing in the morning on the first day

• The remaining days are divided into shorter sessions

– The content is usually determined based on what will of interest to participants

32

• There can be workshops, short films, poster presentation, commercial exhibition and other modules

• Depending on the number of participants

– There can be one plenary session where every one attends, or

– There can be several sessions running concurrently (called breakout groups)

• In this, participants have a choice of which one to attend

– The conference should end on a high note with a motivational speaker or a challenge to the audience

33

Organising a Conferences in-house or Outsourcing

• If one desires to hold the conference by themselves, following must be considered:

– Do you have the required resources in terms of money, manpower and other resources

– Can you spare enough time over and above your regular responsibilities

– Can you garner enough and involved support form other departments of your organisation

– Can you make, on your own, like minded target participants interested to participate in the conference

34

– Can you raise enough funds on your own for the conference

– Can you locate enough good, experienced, respected and knowledgeable speakers by your own effort

• If the answer to all these is positive, it is worthwhile to launce yourself for holding the conference

• Else, if you can locate a capable and reliable agency who can organise the event for you, it is preferable to outsource the event

35

Target Audience

• Target Audience may be from a vast arena related to healthcare:

– Public Health Professionals

– Healthcare provider organisations

• Hospitals

• Nursing homes

– Health Departments

– Hospital Management Associations

– Hospital Management Specialists

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Planning for Student Involvement

• Students may be encouraged to attend the conference

• Planning may involve ways to involve students

– A student paper contest might be held

• They may present their papers

• Prizes may be offered to the winners

– A winners' session may be included as part of the technical program where the winners may present their papers

37

• A discount for advance registration might be offered.

• Students in the local area might receive complimentary conference registration for serving as

– session monitors

– Projectionists

– Conducting the speakers

– Helping organisers in many other ways

38

International Conference

• International Conference

– These are events where substantive discussions,

deliberations, interactions or exchange of

thoughts and ideas take place with the

participants of foreign countries

– The participants may deliberate on the

experiences of their countries, or

– The subject experts deliberate on the present

status of development in their respective areas

39

• Clearance for holding the event

– Clearance from the nodal ministry is required to hold an international event

• Nodal ministry means

– The ministry of Govt. of India which is dealing with the subject matter chosen for the event

• How to proceed for clearance

– A proposal to be submitted with following details:

• Name of the organiser with address

• Topics to be covered

• Venue and the date(s) of the event

• Tentative list of the participating countries

40

Planning the Activities

• Planning for the activities for organising a conference can be divided into three phases:

– Pre-conference activities:

• Choosing a venue

• Sourcing speakers

• Setting the programme

• Conference brochure

• Planning and setting up a registration system

• Planning budgets and sponsorship

• Assessing the audio-visual requirements

41

• Activities for the event

– Staging the event

– Staffing the event

– Dealing with registration

– Preparing delegates packs

– Remembering delegate care

– Remembering speaker care

– Trouble shooting

– Obtaining press conference

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• Exhibitors and exhibition

– Be thoroughly conversant with the breadth of the technical field from which the exhibits will be solicited

– Select exhibits that clearly pertain to:

• Scientific

• Educational

• Technical aspects of the discipline

– Sourcing exhibitors

– Allocating space

– Make contractual arrangements

– Making it worthwhile for exhibitors

43

• Post-conference activities

– Winding up

– Developing relationship

– Evaluating the event

• Other aspects to be considered

– Health and safety

– First aid

– Booking forms

– Making a record of the event

– Catering

– Entertainment

– Accommodation and transport

44

Choosing a Theme

• Each event follows a theme and purpose

– Conference theme is the focal point and serves to integrate the various subject areas of the conference

– It should suggest the purpose of the conference

– This will drive:

• The event set-up

• The target audience

• The marketing approach

• The theme should appeal to the participants conducting their business

– The sponsors should be able to gain mileage out of publicizing their products during the event

45

• For a medical conference, there is a scope of deliberating upon a large number of themes

• Usually the purpose is to focus on the latest developments or the trends in care delivery.

• To select a theme, a brain storming session can be held

• A comprehensive, catchy phrase helps to make the theme memorable

– Example:

– “Enhancing Life – Commitment to Better Health”

– “Emerging Trends in Managing Healthcare”

• One can look for themes in

– Medical journals

– Medical databases such as Medlar, NLM, PubMed

46

• Choosing the venue as per the budget

– Many options are usually available

• Purpose-built conference centres have latest in audio

visual equipment

• Training centres belonging to large corporations are

leased out when not in use

• Big hotels usually have facilities for holding conferences

– Hotels have an added advantage that they also provide

overnight accommodation and leisure facilities for delegates

Choosing a Venue

47

• Making Sense of the Brochure of the Facility

– Conference facilities usually have a leaflet or brochure

– This describe the facility in the best possible light to the organisers of the conference

– This should not be taken only on its face value but to be used only as a guide

– Further enquires for the venue may be based on this guidelines

• Some venue finding software is available

– These software can help in short listing the probable venue

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– MeetingsBooker.com:

• This gives a listing of 7 venues in kolkata

– http://functiontracker.com/component/signup/?Itemid=159

• Services

– The yellow pages

– Just Dial

• Personal contact

• From all these sources the information about the conference venue may look attractive

– No matter how suitable a venue looks from the brochures and from the Ads, always make it a point to visit the proposed venue

49

– The visit should be done by those who have experience in conducting similar conferences

– It is preferable to make a checklist about the facilities required at the venue

• Checklist for the venue should include:

– Make a prior appointment for the visit

– Assess your first impression on arrival at the venue imagining yourself as a delegate

– Observe the staff about their behaviour with their other guests

– Is it easy to get there, distance from airport and railhead

– Is the surrounding pleasant

50

• Conference room

– Style, capacity, ceiling height

• Toilets

– No of cubicles for ladies, Disabled facilities

• Lighting

– Blackout facilities, spotlights, lecturn lights,

location of control panel

• Chairs

• Obstructions

51

• Accommodation

– Capacity, condition of rooms, facilities provided

– Tarrif, any deposit required

• Catering

– Sample menus, Cost, cost of additional tea/coffee, lunch arrangement – buffet or sitting

• Exhibition space

– Number and location of electricity sockets

– Location in relation to conference

• Audio visual equipment

– What the hotel can provide

– Is there a separate cost involved

52

• Car parking facility

• Suitability of Registration area

• Ask about air-conditioning

• Check seating arrangements

• Ceiling height

– Low ceiling height give a claustrophobic feeling

• Assess the sound

• Check the lighting

– If room is darkened, does the mike also goes off

• Fire escapes

53

Sourcing Speakers

• Before the speakers are chosen, the specific topics must have been decided upon.

• The event should be

– Interesting, and

– Is worth investing in time, money and energy

• A brainstorming session with colleagues and/ or superiors is worthwhile

• During this session as many suggestions as possible is noted down

– No discussion/discouragement should take place at this stage

– After all suggestions are collected, these are discussed and short listed

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• After brainstorming, suggestions from potential

delegates also may be obtained

• A questionnaire may be sent out asking the

subjects they would like to hear about

• This way the programme may be more attractive

• To generate interest in responding, a rebate may

be offered to those who return the questionnaire

• One need to remain updated on the industry

news to select topics which are topical

55

• Selecting speakers

– Value of good speakers is immense

– There are certain characteristics to look for in a potential speaker such as:

• Knowledge about the subject

• Articulate

• Experienced

• Well prepared

• Able to empathise with and enthuse the audience

• Respected

56

• Where to find speakers

– In the organisation one may be able to find people

who have contacts with suitable speakers

– It also will be necessary to look for suitable

speakers from outside

– Those who have attended seminars/conferences

organised elsewhere may suggest names

– Some senior people in the own organisation or in

similar other sister institution may suggest names

– People doing work on the types of topics selected

in renowned organisations can be approached

57

• Call for papers

– There are many interested groups in India who are in the fields of academics, research and management of hospital and healthcare delivery

– The conference notification may be sent to them

– Many from these institutes and organisations may volunteer to present papers

– Some of these institutes are:

• Association of Healthcare Providers,(India)

58

– Academy of Hospital Administration, New Delhi

– Institute of Health Management Research, Jaipur

– Indian Society of Healthcare Professionals (ISHP)

– Christian Medical Association of India

– Public Health Foundation of India, New Delhi

– All India Institute of Medical Sciences, New Delhi

– Nizam Institute of Medical Sciences, Manipal

– Sher-e- Kashmir Institute of Medical Sciences, Sri Nagar

– Post-graduate Institute of Medical Sciences, Chandigarh

– Kasturba Medical College and Hospital, Manipal

– National Institute of Health & Family Welfare

59

• Ministers, MPs and Political Leaders as speakers

– They may be invited as chief guests in the inaugural function

– Healthcare touches the life of all citizens of any country

– The political leaders can give illuminating talks on policies and directions to the future developments

– The press becomes interested to cover the talks of these leaders

– Thus the conference may get good publicity

– However, the leaders need to be approached well in advance before they are already booked somewhere else

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• The call for papers should include the following details

– Details of the event

– Date, time, venue

– Details of the organisers

– Guidelines on paper presentation

• This should include:

– Submission of abstract of paper

– Biodata of the speaker

• Speaker Bureau

– These bureaus can supply good speakers

– They are mostly speakers on business and behavioral matters

– They are not suitable as speakers on health management topics

61

The Conference Brochure

• Designing the Brochure

– Brochure should appeal to the potential delegates

– It is more of a selling document

– Should focus more on the delegate than on providing information

– It sets the tone of the event

– The front cover should be carefully designed

• May contain the objective of the conference, e.g.:

– Providing excellence in knowledge and skill required to organize and deliver healthcare in a dynamic, challenging and rapid y changing technological, social and demographic scenario

62

• Major methods of achieving the objective may be mentioned, e,g.

– Renowned and experienced Speakers

– Innovative learning experience

– Interactive sessions

– Social evening and networking

• Should be eye catching

• Large display typescripts and strong colour may be preferable

• Too much text should not be added

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• Important dates may be given, such as:

– Early Birds registration

– Registration

– Online hotel booking

– Abstract submission date

• Committees

• Contact information

• Sponsors

• About the city

• Travel information

• Places of interest in the city

• Weather

• Program

• Delegate registration form

64

• Some Tips for Designing the Brochure

– The brochure should be of simple design and easy to

read

– It should not be cluttered with all kinds of unnecessary

information

• Lots of blank spaces may be kept

– Make it look professional

– Take views of several senior colleagues about how it

looks

– After designing do not give it for immediate printing

• Look at it a day or two later, you may like to edit and re-edit it

65

• Finding who can Design the brochure

– Many tools are available to design a brochure

• Tools such as Microsoft Publisher can be used

– Ideas can be borrowed from others

• Brochures of other seminars can be examined to study their design

– The brochure is perhaps the first thing which a potential delegate will come across

– A well designed brochure can communicate volumes about the conference standard, and

• About the organisation conducting the event

– It is preferable to get it done by a professional organisation

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• Printing the brochure

– The design of the brochure and the quality of printing can help to create a favourable first impression

– The content of the brochure should be properly organised

– Spelling mistakes must be avoided

– Attention must be paid to the grammar and sentence composition

– Proper attention to all these will send a message that the conference is of high class and it will be well managed

– Glossy paper of at least 100 gsm thickness is suitable

• The brochure can also be put at the website

67

Planning Budgets and Sponsorship

• The minimum amount needed for holding the conference needs to be determined

• Following steps may be followed:

– Calculate expenditure to be incurred for different categories of functions for the conference

• Venue Website Registration

• Conference Speakers Secretariat

• Memento Insurance Audio-visual

• Marketing Food Travel

68

– Identify possible expenses within each category

– Identify fixed and variable expenses

• Variable expenses will depend on number of delegates

• Delegates expenses include items like food, delegate kit

• Fixed costs may include, venue, marketing, insurance

– Calculate budget income from all sources:

• Sponsorship

• Delegate fee

• Exhibit stalls

– Delegate fee to be fixed based on deficiencies in income

– Distribute the budget to all committees

69

• Fixed cost

– This cost will be incurred irrespective of the number of delegates attending.

– This cost may include:

• Brochure printing

• Brochure designing

• Expenditure on speakers

– Travel

– Accommodation

• Hire of conference hall

• Press and publicity

• Cost for organising a social evening

70

• Variable cost

– This will depend on the number of delegates

attending

– It may include:

• Registration kit

• Catering

• Mineral water bottles

• Drinks, if on the house

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– Signages

– Postage

– Transport

– Audiovisual equipment hire

– Memento for speakers

• Income

– Fixed income

• Sponsorship

• Contribution from organisation

• Exhibition stalls

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• Variable income

– Delegate fees

• Insurance against disasters

– Management should decide whether to take up an insurance policies for unforeseen events

– Even after a very careful planning, something still may go wrong, such as:

• Strikes

• Terrorists activities

• Weather

– The insurance can cover up the losses incurred

73

• Policies can be taken up to cover the

compensation for

– Cancellation / abandonment

– Non-appearance of speakers

– Less number of delegates attending

– Failure to vacate the premises by the specified

time

– Legal liabilities

– Accidents

74

Arranging Sponsorship

• Sponsors should be interested in the type of delegates that are participating

• Companies should like to reach out to the delegates for their marketing objectives

• Companies would like to raise their company profile

• Draw up a list of companies organisation that would benefit from reaching out to delegates

• The option one has is to decide on full or split sponsorship

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• Contacting potential sponsors

– Make a list of potential sponsors

– Circulate a letter of introduction and a sponsorship form

• This must look professional and must be designed attractively

– Mention clearly the benefits to the company if they take up the opportunity

– Honestly depict the expected number of delegates

– Provide them with conference brochures

– Inform to them the date by which the form is to be returned

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• Agreement of Sponsorship

– After receiving the form back from the willing sponsors, send a written sponsorship agreement

– It should include

• What is being offered in the package

• The cost

• Terms of payment

– Objective is to eliminate any scope of misunderstanding

– The sponsor may provide the agreed upon items on their own or the organisers can procure and raise an invoice

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• Taking care of sponsors

– Sponsors have provided the financial resources to hold the conference

– They, therefore, must be dealt with courtesy and any help required by them

– They will again be approached in future conferences that you will like to hold

– If the items supplied by the sponsors have their logo, they will be too willing to distribute them on behalf of the organisers

– After the event, send them a letter thanking them

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• What can be sponsored

– Advertisement in the souvenir

– Dinner

– Cocktails

– Lunch

– Bags, pens, writing pads

– Signages

– Conference speaker expenses

– Banners

– Breakfasts

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Registration

• Tasks

– Determine the early-bird and final registration dates

– Decide on a registration procedure, e.g.,

• Online, paper-based, or both

– Choose an online registration system

– Determine payment option

• Cheque, online payment, By cards

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– Decide on a cancellation policy

– Create the registration form, including additional

items, such as:

• Meals

• Accommodation

• Transportation

• Sessions and Workshops

• The social programme

• Spousal packages

– Publish registration form (online and paper-based)

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– Determine online registration procedure

– Send confirmation of registration to delegates upon receipt of payment

– Create conference packages

• Online registration is more professional, secure, and more reliable

• Managers will:

– Save time

– Keep registration information at finger tips

– Have automatic confirmation and communication with delegates

– Get a registration process that is secure, and reliable

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Marketing

• Tasks

– Develop a promotional website

– Create and send out press releases and mass

mailers

– Gather location promotional material (from

chamber of commerce or tourism department)

– Approach transportation and accommodation

facilities to negotiate special conference rates

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– Convey the message that the conference

organisers will go out of their way to provide a

positive experience to all participants

– Provide an opportunity

• For the media to participate in getting the message out

– E.g. offering interviews with keynote speakers

– Negotiating for the production of a radio or television show

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Event Website Checklist

• The website must have the following:

– Conference titles, dates, venue and contact details

– The topics to be discussed and information on

speakers

– Registration information and an online registration

form

– Who should attend and the benefits of attending

– Sponsor and Exhibitors information

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– The conference goals and objectives

– Accommodation information

– Local information

• Maps

• City information

• Local places of interest

• Whether

– Travel information

– Call for papers (if applicable)

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Audio-visual Requirements

• Tasks

– Ascertain the audio-visual requirement for each

segment of the conference

• Press

• Reception

• Breakouts, etc

– Contact speakers to find out their special

requirements

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• Contact the venue to ascertain whether,

– Audio-visual requirements are available in-house

– Ascertain whether it can be outsourced

– Contact audio-visual provider company to get a quote for outsaourcing A-v requirements

– Finalise a contract with the audio-visual company

– Arrange for an audio-visual technician to be onsite for trouble shooting, if required

– Assign a volunteer to verify that the audio-visual is functioning properly before each session

– Establish security measures for audio-visual equipment

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Obtaining Press Coverage

• Selecting the Appropriate Media

– Trade Press

• There are some specialist journals interested in including events that may be appealing to their readers

– Indian Journal of Hospital Administration

– Express Healthcare

– National Press

• Story needs to have strong general interest

• Should be of topical interest

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• Writing the Press Release

– This for attracting attention of general readers

– The journalist should be persuaded to write a story based on the press release

– The press and the radio editors receive many press releases daily

• To catch their attention you must stand out

• You may also need a “hook” to catch their attention

• Creating a copy

– The first paragraph should be catchy and should be able to get your message across

– Include a quote from the spokesperson, if appropriate

– Make the headline short and snappy, avoid jargon

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• Looking After the Journalist

– Provide proper seating arrangement, usually seats are reserved in front

– A press room may be provided with communication facilities

– Coffee/refreshments to be arranged

– Gifts/ Memento may be presented

– Provide a folder including items such as

• Pertaining to the cause of the event

• Biographies of speakers

• Literature from event sponsors

• Contact details

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Conclusion• To organise a successful conference a good amount of work is

involved

• The element for the success are:

– Plan early

– Organise a high performing team

– Set out the plausible objective

– Choose a theme that is topical and needs expert inputs for getting a direction

– Target audience should be interested and knowledgeable

– Speakers should be well chosen – respected, knowledgeable, experienced and can speak well

– Raise enough funds from interested groups

– Publicise and market well

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Bibliography

1. Fiona Campbell et al. Essential Tips for Organising a Conference. Koga Page, London

2. Paulin Appleby. Organising a Conference. 2nd Ed. HowToBooks Ltd, Oxford, UK.

3. Apex Event Specification Guide Template.

http://www.conventionindustry.org/Files/APEX/APEX_Event_Specifications_Guide.pd

f

4. Sample Conference Planning Timeline.

http://www.ncte.org/library/NCTEFiles/Groups/Affiliates/conf_timeline.pdf

5. Kathy Key. The Keynote Guide to Planning a Successful Conference.

https://spie.org/Documents/Students/Conference_guide.pdf

6. https://www.youtube.com/watch?v=z3efZECsvLI

7. Video on Planning and Organising a Conference.

https://www.youtube.com/watch?v=z3efZECsvLI

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