Order To Cash Flow Cycle In Order Management in Detail The Order to Cash f low is the complete process of entering an order into the sy stem (Sales Order), deliv ery the good(s) (Shipping), and then producing the Inv oice f or the good(s). This inf ormation will prov ide guidance on procedures to complete the Order to Cash Business Flow. It is intended to be generic and does not relate to a specif ic organization or industry . Step by step best practices with tips and troubleshooting ref erences are prov ided to assist y ou through each phase. The Order to Cash process is a critical process that can cause conf usion regarding data dependencies between products, workf low status' and the steps that need to be perf ormed. This inf ormation giv es y ou one place to f ind best practices and troubleshooting inf ormation to help reduce Order to Cash issues. The goal is to prov ide an ov erall understanding and assistance with Setup, Process, Troubleshooting and Debugging the Order t o Cash Business Process. The end result will be a working Order to Cash Business Process. The ability to take a Sales Order through the f ollowing phases: Entry , Booking, Shipping, and Inv oice. Showing the working steps through each phase. The areas of f ocus are: Required Setup o Create Customer o Create Item o Organization Ov erv iew o Av ailable Inv entory o Price List o Def aulting Rules Create Order Shipments o Pick Release o Ship Conf irm o Interf ace Trip Stop (ITS) Inv oice All users who wish to set up, troubleshoot or debug a basic Order to Cash cy cle in Order Management (OM), that is to say f rom order creation to inv oicing. Create customer Def ine a customer that y ou will enter in the sales order. You could use an existing customer def ined in the Vision Database, in which case this step would be optional f or the testf low. Howev er, it is highly recommended that y ou create y our own customer if y ou need to make changes to customer specific setup. If y ou plan on using an existing customer, some common customers used of ten f or testing OM in Vision are : A. C. Networks, AT&T Univ ersal Card, Business World (Customer Number 1608) 1. Nav igate to Customers -> Standard. o Enter a new customer name in the Name f ield, and press Find. o If the customer name already exists, go back and enter a name that does not already exist. Press the 'Create' button. 2. In the Addresses tab, click on New 3. Enter the f ollowing inf ormation in the Customer Address screen. Address : Enter the required f ields (they will f ist appear in y ellow). <Business Purposes tab> Usage = Bill To : Check the Primary f lag. Sav e. Usage = Ship To : Check the Primary f lag. Select the Bill to Location created abov e f rom the LOV. Sav e. 4. Notice the 'Open' button in the abov e screenshot. This is where y ou can enter additional details specif ic to the business purpose. So, if the cursor is on the 'Ship To' row as seen here, clicking on Open will allow to enter inf ormation specif ic to the Ship To Location. This can be examined f urther in the Def aulting Rules section. Create Item Create an item that will be entered in the sales order. Use existing items def ined in the Vision Database, in which case this step would be optional f or this testf low. Howev er, it is highly recommended to create own item if needed to make changes to item specif ic setup. Some commonly used items in the Vision Database f or testing in OM are : AS54888, CM13139, CM18759 1. Nav igate to Inv entory > Items > Master Items
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Order To Cash Flow Cycle In Order Management in Detail The Order to Cash f low is the complete process of entering an order into the sy stem (Sales Order), deliv ery the good(s) (Shipping), and then
producing the Inv oice f or the good(s). This inf ormation will prov ide guidance on procedures to complete the Order to Cash Business Flow. It is
intended to be generic and does not relate to a specif ic organization or industry . Step by step best practices with tips and troubleshooting
ref erences are prov ided to assist y ou through each phase. The Order to Cash process is a critical process that can cause conf usion regarding data dependencies between products, workf low status' and
the steps that need to be perf ormed. This inf ormation giv es y ou one place to f ind best practices and troubleshooting inf ormation to help reduce
Order to Cash issues.
The goal is to prov ide an ov erall understanding and assistance with Setup, Process, Troubleshooting and Debugging the Order t o Cash Business Process.
The end result will be a working Order to Cash Business Process. The ability to take a Sales Order through the f ollowing phases: Entry , Booking,
Shipping, and Inv oice. Showing the working steps through each phase.
The areas of f ocus are:
Required Setup
o Create Customer
o Create Item
o Organization Ov erv iew
o Av ailable Inv entory
o Price List
o Def aulting Rules
Create Order
Shipments
o Pick Release
o Ship Conf irm
o Interf ace Trip Stop (ITS)
Inv oice
All users who wish to set up, troubleshoot or debug a basic Order to Cash cy cle in Order Management (OM), that is to say f rom order creation to inv oicing.
Create customer Def ine a customer that y ou will enter in the sales order. You could use an existing customer def ined in the Vision Database, in which case this
step would be optional f or the testf low. Howev er, it is highly recommended that y ou create y our own customer if y ou need to make changes to customer specif ic setup.
If y ou plan on using an existing customer, some common customers used of ten f or testing OM in Vision are :
A. C. Networks, AT&T Univ ersal Card, Business World (Customer Number 1608)
1. Nav igate to Customers -> Standard.
o Enter a new customer name in the Name f ield, and press Find.
o If the customer name already exists, go back and enter a name that does not already exist. Press the 'Create' button.
2. In the Addresses tab, click on New
3. Enter the f ollowing inf ormation in the Customer Address screen.
Address : Enter the required f ields (they will f ist appear in y ellow).
<Business Purposes tab>
Usage = Bill To : Check the Primary f lag. Sav e. Usage = Ship To : Check the Primary f lag.
Select the Bill to Location created abov e f rom the LOV. Sav e.
4. Notice the 'Open' button in the abov e screenshot. This is where y ou can enter additional details specif ic to the business purpose. So, if the
cursor is on the 'Ship To' row as seen here, clicking on Open will allow to enter inf ormation specif ic to the Ship To Location. This can be examined
f urther in the Def aulting Rules section.
Create Item Create an item that will be entered in the sales order. Use existing items def ined in the Vision Database, in which case this step would be optional
f or this testf low. Howev er, it is highly recommended to create own item if needed to make changes to item specif ic setup.
Some commonly used items in the Vision Database f or testing in OM are :
AS54888, CM13139, CM18759
1. Nav igate to Inv entory > Items > Master Items
2. When prompted, select 'M1 Seattle Manuf acturing' f rom the Organizations list. If this list did not come up, go to Inv entory > Change Organization, and make sure y ou select this organization.
Notice when the screen opens, the Organization f ield shows V1 (Vision Operations). This is because we hav e opened the Master
Items f orm, and V1 is the master organization of M1. See the Organization Ov erv iew section f or more details on this relationship.
3. Enter a name f or the Item and Description.
4. Go to Tools > Copy From.
Select the Template 'Purchased Item'. Click on 'Apply ' and then click on 'Done'.
5. The seeded template 'Purchased Item' will assign the necessary item attributes to go through this basic OM testf low. For example, check some of the f ollowing item attributes that y ou did not need to set manually because they were assigned f rom the template.
<Inv entory tab>
Inv entory Item, Stockable, Transactable, Reserv able <Order Management tab> (click on the arrow to the right of all the tabs)
6. So f ar def ined the item in the Item Master Organization, V1. Next, go to Tools > Organization Assignment. Alternativ ely , click on the 3rd tab on the lef t side of the screen as circled in red in the below screenshot.
This is where y ou will f ind a list of organizations (child organizations) that hav e V1 as their master organization. M1 shows at the top because we
had selected it in Step 2. The item attributes def ined in V1 can be assigned to the child organizations by checking the Assigned box.
Check the Assigned box f or the organization M1. Items needs to be enabled in the organizations in which they will be transacted.
Organization Overview In this section, we will go ov er the basic structure of the def inition of an inv entory organization by looking at the data al ready def ined in the Vision
database. Do not change any data we see below.
1. Nav igate to Inv entory > Setup > Organizations > Organizations.
Query by the name 'Seattle Manuf acturing'. This is the organization (organization code M1) we commonly use in the Vision Database to create Inv entory transactions, including shipment of sales orders.
2. Notice the entry 'Inv entory Organization' under Organization Classif ications. Place the cursor on that row, and click on t he button Others.
3. Select 'Accounting Inf ormation' f rom the list.
Place cursor any where in the Accounting Inf ormation f ield to see details.
Notice this is where the organization is associated with its 'Set of Books, Legal Entity and Operating Unit'.
The concept of Operating Unit will of ten come up, so it is good to know where this relationship is def ined, ie. which Operating Unit the Inv entory Organization (warehouse) belongs to.
Close the Accounting Inf ormation window and Additional Organization Inf ormation screen.
4. Place the cursor on the classif ication Inv entory Organization again, click on the Others button and select 'Inv entory Information' from the list.
Notice this is where the Inv entory organization parameters are def ined.
This screen can also be accessed directly f rom Inv entory > Setup > Organizations > Parameters.
Notice this is where the organization code 'M1' is specif ied, and the Item Master Organization is specif ied as 'Vision Operat ions' (V1). This sets the relationship f or Seattle Manuf acturing (child org) and Vision Operations (master org).
5-a. As an optional step, y ou can query the organization 'Vision Operations' and check that it is classf ied as both a Legal Entity and Operating Unit (see Step 3) as well as an Inv entory Organization. If y ou check the Inv entory Organization Parameters f or 'Vision Operat ions' y ou will notice
that the organization code is def ined as 'V1'. The master org is itself .
5-b. As another optional step, y ou can go to Edit > Pref erences > Prof iles, and run a query with the prof ile name 'MO:%'. You will see the v alue f or the prof ile option 'MO: Operating Unit' being 'Vision Operations'. This is the Operating unit in which the OM transactions are created when
logged into the responsibility used in this testf low (f or R11i).
In R12, the Multi-Org Access Control (MOAC) f eature enables users to access to one or more Operating Units within one user responsibility .
Create stock for item using Miscellaneous Receipt 1. Make sure y ou are in the organization M1. If not, nav igate to Inv entory > Change Organization, and select the organization M1 Seattle
Manuf acturing.
2. Nav igate to Inv entory > Transactions > Miscellaneous Transaction, and enter the f ollowing inf ormation: Ty pe : Miscellaneous receipt
Click on the Transaction Lines button
3. In the Miscellaneous receipt (M1) f orm, enter the f ollowing inf ormation: Item : <y our item>
Subinv entory : FGI
Quantity : 100
Account : Inv oke the LOV and enter the Account Alias 'Miscellaneous' Sav e changes.
4. (Optional) Check the material transaction that was just created.
- Nav igate to Inv entory > Transactions > Material Transactions
- Enter y our item in the Find Material Transactions screen and click on Find.
- Verif y that the Miscellaneous Receipt transaction exists.
5. (Optional) Check the On-hand quantity f or y our item.
- Nav igate to Inv entory > On-hand, Av ailability > On-hand Quantity - Enter y our item in the Query Material screen and click on Find.
- Verif y that the On-hand quantity exists.
Assign item to Price List 1. Nav igate to Pricing > Price Lists > Price List Setup. You could create a new price list, but in this testf low, we will assign y our item to an existing price list 'Corporate'.
Query the price list 'Corporate'.
2. Mov e the cursor to the List Lines section, and add a new line using Ctrl + Down Arrow on y our key board, or by going to File > New. Enter the f ollowing inf ormation :
Product Context : Item
Product Attribute : Item Number Product Value : <y our item name>
Value : 100
The rest of the required f ields should def ault in.
Defaulting Rules Def aulting rules determine the v alues that y ou want to get def aulted into a sales order to reduce the amount of inf ormation y ou need to enter
manually . You could create and modif y def aulting rules, in which case the Def aulting Generator concurrent program needs to be run.
In this testf low, howev er, we will only look at an existing seeded def aulting rule f or the f ield Order Type. Based on that, we will set up a def ault
v alue f or the Order Ty pe at the customer's Inv oice To location lev el.
1. Nav igate to Setup > Rules > Def aulting.
-Click on the Flashlight icon, and select the entity Order Header.
- In the Attributes section, place the cursor on the line with Attribute = Order Ty pe, and click on the Def aulting Rules button.
2. Examine the setup f rom the f ollowing screenshot. This is say ing that when entering a sales order, the Order Ty pe will def ault to the v alue set up at the Inv oice To, Ship To, and f inally the Customer, wherev er it is f ound f irst in that sequence.
3. So, let's set up a def ault v alue f or Order Ty pe at the customer's Inv oice To lev el.
Nav igate to Customers > Standard.
In the Find/Enter Customer screen, enter y our customer name and click on Find.
In the next Match Results screen, make sure y ou place the cursor on the row with a v alue in the Customer Number f ield, and cl ick on OK.
In the Addresses tab, place the cursor on the row f or y our address and click on Open.
In the Business Purpose tab, place the cursor on the row f or the usage 'Bill To' and click on Open. This is the 'Inv oice To' lev el we saw
in the prev ious step.
Go to the Order Management tab, and enter the Order Ty pe 'Mixed'. Sav e.
4. In the next 'Create Order' section, y ou will notice that the Order Ty pe will def ault to Mixed, due to this setup.
Create Order
We are now ready to create a sales order.
1. Nav igate to Orders, Returns > Sales Orders and make sure the f ollowing inf ormation is entered. Notice how some of these f ields (in addition to
others), get def aulted due to the Def aulting Rules setup.
*Order Inf ormation tab (Order Header)
<Main tab> Customer Name : <y our customer name>
Make sure the Ship To/Bill To Locations are def aulted in.
Order Ty pe : Mixed
Price List : Corporate Salesperson : No Sales Credit
<Others tab>
Pay ment Terms : N30
Warehouse : M1 Sav e.
2. Go to the Line Items tab, and enter the f ollowing inf ormation. *Line Items tab (Order Lines)
<Main tab>
Ordered Item : <y our item name>
Qty : 10 UOM : Def aults to Ea
Sav e.
* In the Pricing tab, notice that the Price List Corporate has def aulted f rom the Header, and that the List Price 100 is the price y ou set up in the
price list. The Unit Selling Price is the same as the List Price in this example, but it will show a dif f erent v alue if there is a discount or surcharge applied to the list price. For example, if y ou apply a 10% discount modif ier, the List Price will be 100 and the Selling Price will be 90.
* In the Shipping tab, notice that the Warehouse is M1. This is the warehouse f rom which the item will be shipped out to the customer.
Book the Order.
Click on the button 'Book Order' in the header or lines.
*You should see a note say ing Order has been booked. Notice the status of the order header has changed f rom Entered to 'Booked', and the
status of the line (check the Status f ield in the Main tab of the lines) has changed f rom Entered to 'Awaiting Shipping'. SQL Tips:
<Finding deliv ery detail inf ormation based on the order_line_id>
select source_header_number, source_header_id, source_line_id, deliv ery _detail_id, released_status f rom wsh_deliv ery _details
where source_code = 'OE' and source_line_id = 201594;
*Optional : Run the f ollowing queries to understand the distinction between the shipping warehouse and operating unit columns in the order
header/lines tables. Ref er to the Organization Ov erv iew section f or concepts. 207 is the ID f or Seattle Manuf acturing. 204 is the ID f or Vision Operations.
SQL Tips:
ORG_ID = Operating Unit which perf ormed this transaction SHIP_FROM_ORG_ID = Ship From Organization Id - Warehouse (the Inv entory Organization)
Pick Release 1. Nav igate to Shipping > Release Sales Orders > Release Sales Orders
In the Order tab, enter y our order number.
In some cases, y ou may need to remov e the def aulted 'To' v alue f or 'Scheduled Ship Dates' and 'Requested Dates' f ields, if the order line y ou created has a f uture date f or these f ields. Pick release will only consider lines within the dates specif ied.
*Go to the Inv entory tab and enter the warehouse M1. Set the f ollowing v alue if it is not def aulted. Auto Allocate = Yes
*Go to the Shipping tab. Set the f ollowing v alue if it is not def aulted.
Autocreate Deliv ery = Yes
Auto Pick Conf irm = Yes
2. Click on the Concurrent button.
Ship Confirm 1. Nav igate to Shipping > Transactions.
In the Query Manager screen, enter y our order number in the From Order Number f ield and tab out. Then, click on the Find butt on.
2. Notice the f ollowing in the Lines/LPNs tab.
Detail : The deliv ery detail of the shipment
Deliv ery : The deliv ery that got autocreated during pick release Line Status : Staged/Pick Conf irmed
Next Step : Ship Conf irm/Close Trip Stop
SQL Tip:
Note, the same query as bef ore shows that the released_status is now Y (Staged).
<Finding the deliv ery associated to the deliv ery detail and its status>
select wnd.deliv ery _id, wnd.status_code f rom wsh_new_deliv eries wnd, wsh_deliv ery _assignments wda, wsh_deliv ery _details wdd
where wdd.deliv ery _detail_id = wda.deliv ery _detail_id
and wda.deliv ery _id = wnd.deliv ery _id and wdd.deliv ery _detail_id = 279193;
DELIVERY_ID STATUS
----------- ---------
106904 OP
3. Go to the Deliv ery tab and click the Ship Conf irm button. In the Conf irm Deliv ery window, accept the def ault parameters and click on OK.
*Not checking the Def er Interf ace checkbox, as shown here, ensures that the next step, running the Interf ace Trip Stop (ITS) concurrent program,
happens automatically . Def erring ITS (checking this box) means y ou need to run the concurrent in a separate step. Interf ace Trip Stop (ITS) can be done f rom Shipping > Interf aces > Run (Interf ace Trip Stop - SRS).
*You will get a message that the deliv ery has been conf irmed. (Sometimes it could show some warning message that could be ignored f or the
purposes of this test).
4. Go to View > Requests, and v erif y that the Interface Trip Stop completed successf ully .
SQL Tip:
<Finding if ITS has successf ully interfaced the deliv ery detail to OM and INV>
select deliv ery _detail_id, released_status, oe_interf aced_f lag, inv _interfaced_flag f rom wsh_deliv ery _details
where source_code = 'OE' and source_line_id = 201594;
DELIVERY_DETAIL_ID R O I ------------------ - - -
279193 C Y Y
* released_status = C (Shipped) -- becomes Shipped af ter ship conf irm, ev en bef ore ITS
* oe_interf aced_f lag = Y -- signif ies ITS has interf aced shipping data to OM * inv _interf aced_f lag = Y -- signif ies ITS has interf aced shipping data to INV
5. As an optional step, y ou can check if the item has actually been shipped out of inv entory .
*Make sure y ou are in the organization M1. If not, nav igate to Inv entory > Change Organization and select M1. *Nav igate to Inv entory > Transactions > Material Transactions
*Enter the f ollowing inf ormation in the Find Material Transactions screen and click on Find
Transaction Date : Ensure the transaction date is within the range specif ied
Source Ty pe : Sales Order Source :
-Ev oke the LOV and click on the button Combinations
-Enter y our Sales Order Number and Order Ty pe Mixed, then click OK
-Example : 58095.Mixed.ORDER ENTRY *Go to the Transaction Ty pe tab, and notice the line with Transaction Ty pe = Sales Order Issue. This is the Inv entory Transac tion that happened
when the item was shipped out of the warehouse M1, hence the negativ e quantity -10.
*The other two lines with Transaction Ty pe = Sales Order Pick, are f or the mov e order transaction that happened automatically during Pick Release (automatic as per the pick release parameters we had set in this testf low), when the item was mov ed f rom the pick-f rom subinv entory to
the staging subinv entory . Hence there is one line each f or a negativ e and positiv e transaction f rom/to each subinv entory . The f inal shipment to
the customer (sales order issue) is made f rom the staging subinv entory .
Invoice 1. First let's check the status of the order line. *Nav igate to the sales order f orm, and query y our sales order. Go to the Line Items tab and check that the status of the line is 'Shipped'.
*While still on the line, go to Tools > Workf low Status.
*Verif y that the order line workf low is now at the Fulf ill - Def erred activ ity with a status of Def erred. This means that the next steps is to run the Workf low Background Process.
2. Nav igate to Reports, Requests > Run Requests.
*Run the Workf low Background Process with the f ollowing parameters. Item Ty pe : OM Order Line
Process Def erred : Yes
Process Timeout : No
3. Go to View > Requests, and v erif y that the Workf low Background Process (WFBP) has completed successf ully. In addition, not ice that the AR concurrent requests Autoinv oice and Autoinv oice Import Program get kicked of f automatically to import the inv oices into AR. OM inserts inv oice
data into the AR interf ace tables through 'Inv oice Interf ace', which runs in the background (notice the workf low activ ity 'Invoice Interf ace' in the
screenshot f rom Step 4 below). AR picks up the data f rom the interf ace tables through the 'Autoinv oice' concurrent program.
*In case y ou f ind that the inv oice did not get imported into AR (as shown in Step 5 below), run Autoinv oice manually by nav igating to Receiv ables
> Interf aces > Autoinv oice, and selecting the Autoinv oice Master Program.
Enter the f ollowing parameters and submit the concurrent request : Inv oice Source : ORDER ENTRY
Def ault Date : <today 's date>
(Low) Sales Order Number / (High) Sales Order Number : <y our order#>
Af ter submission of the concurrent request, go to View > Requests.
You should see the Autoinv oice Master Program f ollowed by the Autoinv oice Import Program.
Af ter completion, click on the View Output button f or the Autoinv oice Import Program to check f or the error messages. Autoinv oice needs to be resubmitted af ter the errors are f ixed.
4. Query the order in the sales order f orm, and go to the lines. Notice the status is now Closed. Note that the Closed status in the order lines
signif ies that OM has successf ully passed the inv oice data into the AR interf ace tables, and does not necessarily signif y tha t the inv oice has been successf ully imported into AR (in case there was some error during that process).
*The workf low status f or the order line (go to Tools > Workf low Status) should now show the f ollowing progression.
SQL Tip :
Finding the status and inv oice_interf ace_status_code of the order line
select line_id, open_f lag, f low_status_code, inv oice_interf ace_status_code
f rom oe_order_lines_all
where line_id = 201594;
LINE_ID O FLOW_STATUS_CODE INVOICE_INTERFACE_STATUS_CODE
5. While on the sales order line, click on the Actions button and select 'Additional Line Inf ormation'.
*Go to the Inv oices / Credit Memos tab. If the inv oice data is shown here, this means that the inv oice was created in AR. Cli ck on the Inv oice
Details button to v iew the inv oice.
Here the O2C cy cle end.
Order Management Functional Document
Order Management
1) Oracle Order Management Recommended Setup
Setu p involves several phases, including setting up other integrated applications, which include Oracle General Ledger, Oracle Receivables, and Oracle Inventory.
Some setup steps are optional, depending on whether you have the integrating applications installed and whether you use the a ssociated feature. For example, if your business supports drop shipments, you should also setup Oracle Purchasing.
If you are using a multiple organization structure, your system administrator must change the OM: Item
Validation Organization parameter to be visible and updatable at the responsibil ity level. This change allows
Order Management to default code and revenue account information accurately.
Step 1
Flexfields
Define key and descriptive flexfields to capture additional information about orders and transactions.
Accounting (Oracle General Ledger)
Defining your Accounting key flexfield is part of setting up your sets of books.
Item Catalogs (Oracle Inventory)
If you make entries for items in a standard industry catalog or if you want to group items according to certain
descriptive elements, you need to configure this flexfield. Even if you do not use item cataloguing, you must
enable at least one segment of this flexfield and compile it before you define your items.
Item Categories (Oracle Inventory)
You must set up this flexfield before you define items because all items must be assigned to categories.
Sales Orders (Oracle Inventory)
Use the Sales Orders key flexfield to differentiate sales order transactions that Order Management interfaces
to Oracle Inventory. You must define this flexfield before placing demand or reservation s in Order
Management. The profile option OM:Source Code defaults the source code you use in the third flexfield
segment.
Stock Locators (Oracle Inventory)
If you want to track items by a specific aisle or row, use this key flexfield to capture additional information
about inventory stock locators. If you use this flexfield, you must set theOM: Inventory Stock Location profile
option.
System Items (Oracle Inventory)
Before you define items, set up this flexfield in order to record and report item informatio n. The OM: Item
Flexfield profile option needs to be set.
Sales Tax Location (Oracle Receivables)
Use this flexfield to charge your customers for tax based on their shipping addresses.
Territory (Oracle Receivables)
The Territory flexfield can be associated with salespeople, invoices, and customer site addresses. Use it to
record and report territory information.
Descriptive Flexfields
Additional Line Detail Information (Oracle Order Management)
This descriptive flexfield displays any additional l ine detail information at the time of order entry.
Industry Attribute (Oracle Order Management)
This descriptive flexfield records industry-specific information for items in your order.
Pricing Attributes (Oracle Order Management and Oracle Advanced Pricing)
Pricing attributes modify an item’s price withou t requ iring that you create a new item. For example, you sell computer software and t he price of the software is different depending on the number of users. You define a pricing attribute called
Number Of Users. When you enter an order l ine, the Pricing Attributes flexfield opens a window to capture the
number of users. Order Management uses this information along with the item and unit of measure to derive
the item list price.
The Pricing Attributes descriptive flexfield contains 15 user-definable flexfield segments to be used as pricing
attributes. Once defined, the attributes can be used in the lines block of the Sales Orders window, the Line
Options window, the Shipment Schedules window, the lines block of the Price Lists window, and the Item
Groups window in Order Management; and in the Services and Renew Service windows in Oracle Service.
Step 2
Multiple Organizations
Define multiple organizations in Oracle Inventory.
Step 3
Inventory Organizations
Define inventory organizations (warehouses), organization parameters, sub-inventories, and picking rules in
Oracle Inventory.
You must define at least one item validation organization and at least one organization that acts as an
inventory source for orders fulfi l l ed internally. If you plan to drop ship some orders, you must also define at
least one logical organization for receiving purposes. Your item validation organization can be the
same as your inventory source or your logical receiving organization, but you c annot use one organization for
all three purposes.
Step 4
Profile Options
Define profile options to specify certain implementation parameters, processing options, and system options.
Some of the profile options are
OM: Al low Negative Pricing
OM: Apply Automatic Attachments
OM: Auto schedule
OM: Customer
Step 6
Invoicing
Define invoicing information, including payment terms, invoicing and accounting rules, Auto Accounting
parameters, territories, and invoice sources. See the following topics in the Oracle Receivables User’s Guide for
more information: Payment terms, Invoice with Rules, Transaction Types, Auto Accounting, Territories, and
Invoice Batch Sources.
Step 7
Salespersons
Define information on your sales representatives.
Step 8
Tax
Define tax features, such as codes, rates, exceptions, and exemptions.
Step 9
QuickCodes
Define QuickCodes that provide custom values for many lists of values throughout Order Management
Some of the quick codes are,
- Cancellation Codes
Credit Cards
Freight Terms
Hold Types
Note Usage Formats
Release Reasons
Sales Channels
Shipment Priorities
Step 10
Workflow
Define order and line processing flows to meet different order and line type requirements.
Step 11
Document Sequences (Order Numbering)
Define Document Sequences for automatic or manual numbering of orders.
Step 12
Order Import Sources
Define sources for importing orders into Order Management.
Step 13
Units of Measure
Define the units of measure in which you supply items.
Step 14
Item Information
Define item information, including item attribute controls, categories, and statuses. Defining Item Attribute
Controls, Defining Categories, and Defining Item Status Codes.
Step 16
Configurations
Define the configurations that you sell. See: Creating a Bi l l of Material, Oracle Bil ls of Material User’s Guide.