Oral Communication

I. History of Oral I. History of Oral CommunicationCommunication

History of Oral History of Oral CommunicationCommunication

Speech was Speech was developed about developed about 200,000 years ago200,000 years ago

Symbols were Symbols were developed about developed about 30,000 years ago30,000 years ago

Writing was Writing was developed about developed about 7,000 7,000


Evolution of the Evolution of the brain differentiated brain differentiated humans from humans from animals, as among animals, as among other things it other things it allowed humans to allowed humans to master a very master a very efficient form of efficient form of communication - communication - speech. speech.


FOXP2 regulates FOXP2 regulates genes involved in genes involved in the development of the development of tissues such as tissues such as brain, lung, and brain, lung, and gut.gut.

FOXP2 is required FOXP2 is required for proper brain for proper brain and lung and lung development development

II. Definition of TermsII. Definition of Terms

Definition of TermsDefinition of Terms

Oral communication:Oral communication: the conveyance of the conveyance of ideas and information in forms that can be ideas and information in forms that can be listened to or spokenlistened to or spoken

Verbal Oral communication:Verbal Oral communication: the the conveyance of ideas and information in forms conveyance of ideas and information in forms that can be listened to or spoken using wordsthat can be listened to or spoken using words

Non Verbal Oral communication:Non Verbal Oral communication: the the conveyance of ideas and information in forms conveyance of ideas and information in forms that can be listened to or spoken using no that can be listened to or spoken using no wordswords

Definition of Terms Definition of Terms (continued…)(continued…)

Examples of Nonverbal Oral MessagesExamples of Nonverbal Oral Messages IntonationsIntonations: :

– rising intonation for echo or declarative questions (rising intonation for echo or declarative questions (He found it on the He found it on the street?street?))

– falling intonation for falling intonation for wh-wh- questions ( questions (Where did he find it?Where did he find it?) and ) and statements (statements (He found it on the street.He found it on the street.). ).

Grunts: Grunts: Sighs: Sighs: used to express reliefused to express relief

Pitch:Pitch: Volume:Volume: Silence:Silence: Others…Others…


ParalanguageParalanguage: non-verbal elements : non-verbal elements of communication used to modify of communication used to modify meaning and convey emotion. meaning and convey emotion.


Manner of Manner of ArticulationArticulation: : describes how the describes how the tongue, lips, and tongue, lips, and other speech other speech organs are organs are involved in making involved in making a sound make a sound make contact contact

III. Uses / PurposeIII. Uses / Purpose

Guess the Tagline?Guess the Tagline?

Just do it. (1988)Just do it. (1988)


Melts in your Melts in your mouth, not in mouth, not in your hands. your hands. (1954)(1954)


When it When it absolutely, absolutely, positively has to positively has to be there be there overnight. (1982)overnight. (1982)


Finger-lickin’ Finger-lickin’ good! (1952)good! (1952)


Let your fingers Let your fingers do the walking. do the walking. (1964)(1964)


The happiest The happiest place on earth. place on earth. (1960s)(1960s)


Fly the friendly Fly the friendly skies. (1966)skies. (1966)


Kills bugs dead. Kills bugs dead. (1966)(1966)


Share moments. Share moments. Share life. Share life. (1990s)(1990s)


Think outside the Think outside the box. (1990s)box. (1990s)

Think different. Think different. (1998)(1998)


Reach out and Reach out and touch someone. touch someone. (1979)(1979)


The mind is a The mind is a terrible thing to terrible thing to waste. (1972)waste. (1972)


Look, Ma, no Look, Ma, no cavities! (1958)cavities! (1958)


This is your This is your brain. This is brain. This is your brain on your brain on drugs.drugs.Any questions? Any questions? (1987)(1987)


We bring good We bring good things to life. things to life. (1981)(1981)


They’re gr-r-r-They’re gr-r-r-eat! (1950s)eat! (1950s)

““It's not what he said, It's not what he said, it's the way he said it's the way he said

it.”it.”

Business Uses of Business Uses of Paralanguage & Oral Paralanguage & Oral

CommunicationCommunicationUsed to emphasize other forms of Used to emphasize other forms of

communicationcommunicationUsed to express / hide emotions or Used to express / hide emotions or

attitudesattitudesUsed as a tool to better recall an idea Used as a tool to better recall an idea

or concept of a product or companyor concept of a product or company

IV. Advantages & IV. Advantages & DrawbacksDrawbacks

AdvantagesAdvantages

Able to retransmit information to Able to retransmit information to others thru word of mouth unlike others thru word of mouth unlike nonverbal visual communicationnonverbal visual communication

Paralanguage transcends language Paralanguage transcends language barriersbarriers

Does not require visual contactDoes not require visual contact

DisadvantagesDisadvantages

Paralanguage is mostly limited to Paralanguage is mostly limited to face to face contactface to face contact

Except for paralanguage, it is subject Except for paralanguage, it is subject to language barriersto language barriers

Oral Communication

Business

forms of communication

verbal oral communication

conveyance of ideas

disadvantages paralanguage

proper brain

visual contact

face contact

s think different