Oracle Telecom Solutions for the 21st Century Robert Brown – Senior Director Telecom & Media.

Oracle Telecom Solutions Oracle Telecom Solutions

for the 21st Centuryfor the 21st Century

Robert Brown – Senior Director Telecom & MediaRobert Brown – Senior Director Telecom & Media

Page 2Oracle Confidential

Oracle Telecom Solutions for the 21st CenturyOracle Telecom Solutions for the 21st Century

Oracle in Telecoms

Vision for the Industry

Industry Solutions

Number Portability Solution

Questions


Oracle in Telecommunications

Oracle has been supplying technology and applications to the Telecommunications industry since the mid-1980s

85% of telecommunications companies worldwide use Oracle technology and/or applications

This represents a significant proposition of Oracle's core business;

Oracle has developed extensive experience and understanding of the needs of Telecommunications Operators

Through Deployment of: Technology Packaged Business Applications Custom Development


Commitment and Success in Telecoms

Oracle “Goes-To-Market” by Industry EMEA Telecommunications Group is core team of Industry and Solution

Specialists Regional Teams (e.g. Spain) lead engagement with Strategic Customers EMEA Consulting (Professional Services) Practice dedicated to

Telecommunications Industry

Oracle Applications Development support for Industry Dedicated Team for Telecommunications

Drive Industry Analysis, Requirements Capture and Design Supported by Customer Advisory Board

Solution Engineering Teams implement Industry Requirements

Industry Commitment Customer Board for Telecommunications Business Processes Membership of Industry Institutions - e.g. TMF Executive Sponsorships – Development & EMEA


A few International Customers



Oracle in Telecoms


Industry Solutions


Questions


Maturity Cycle in Software

Custom Development Phase Custom built Proprietary Software Closed Interfaces

Specialised Packages Phase Niche Software vendors Industry-specific applications Heavy integration expenditure

Standard Software Phase Few large software vendors Large footprint of application suites Low TCO

Time

Maturity


Driving the Cycle in Telecoms

Database

BSS

ERP

Keep innovating!

Complete the capabilities!

Build and Integrate!

OSS

Create the Vision!

NP

Realise thebenefits!


Oracle’s Telecoms Mission Statement

The BSS/OSS Applications Market Oracle will actively foster the drive to maturity in BSS by

continually increasing the scope of our suite of applications and delivering components to meet “best-of-breed” requirements

Oracle is also actively engaged in the evolution of the OSS into an open, modular, software-based stack

The Database Technology Market Continue our leadership in TCO

Enable the lean real-time enterprise with database support for real-time BSS/OSS applications

Our goal is to become the leading supplier for technology and applications in Telecoms


EstablishedTechnology

Base

Drivingan open,software-

basedOSS

EstablishedApps Base

ITU Levels of Telco Management

Fosteringmaturityin BSS

applications

ServiceManagement

BusinessManagement

Network Management

Network Elements

PSTN Mobile Broadband Data

BSS

OSS

Oracle’s Strategy for Telecoms



Oracle in Telecoms


Industry Solutions


Questions


Industry Solution Sets

Applications Product Catalogue for Telecom

Customer Data Hub

Order to Fulfilment

Asset Management

Convergent Charging

Number Portability

Database Service Delivery Platform

Customer Insight

Carrier Grade Framework



Oracle in Telecoms


Industry Solutions


Questions

Oracle Confidential

De-centralised Bi-lateral Agreements

No Standard Communication Protocols

Number Portability - Option 1

Telco ANP Database

Telco BNP Database

Telco DNP Database

Telco CNP Database

Telco E

???

Oracle Confidential

Centralised Reference Database

Telco ANP Database

Telco BNP Database

Telco DNP Database

Telco CNP DatabaseStandard Communications

CRDNP Database

and Clearing House

Number Portability - Option 2

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NP Business Scenario Customer Porting Request

Carrier ARecipient

Carrier BDonor

NRC

“I want to join!”

“Is this num-ber portable?”

“Is this num-ber portable?”

“Yes!”“Yes!”

Prepareporting

Prepareporting

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NP Business ScenarioPorting Order in Progress

Carrier ARecipient

Carrier BDonor

NRC

“Order to port” “Order to port”

“Acknowledge” “Acknowledge”

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NP Business ScenarioPorting Order Activation

Carrier ARecipient

Carrier BDonor

NRC

“Port activation” Validation

“Notification” “Notification”

Carrier C Carrier D

Institution A

“Notification”

Activation Activation

Record

Notify/ProvisionInternal Systems

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Number Portability Business Scenario- Affected Systems

ReferenceDatabase

AdministrativeDatabase

OperationalDatabase

OracleNP-SDP

OperationalDatabase

Exchange Exchange

AdministrativeInterfaces

NetworkInterface

Order Entry

Customer Care

Billing

System ...

Network Management

AdministrativeDatabase

ReferenceDatabase

AdministrativeInterface

Used for Routing of calls

Support the administrative part of Number PortabilityOracles Focus Area

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End to End Number Portability

support

Oracle Number Portability Solution

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Administrative Process

ProvisioningProcess

Routing ProcessOperator(s)

NPACCRM

CRMNetworkBilling... Routing

DB

Oracle Number Portability SolutionSupport for the main processes

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Covered NP scenarios in Oracle NP

Mobile & Fixed numbers

Geographical number portability

Centralized and Decentralized process implementation

Can act as Operator & NPAC

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Functionality Summary of the Oracle Number Portability Solution

Porting Order Engine Open interfaces for capturing of incoming porting orders from

multiple sources

Porting Process Engine Tools to design, build, maintain and execute the porting

processes in a graphical form

Communication Engine UI tool to create and maintain the required incoming and

outgoing messages including support for validation and verification of the content

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Oracle NP

Number Portability Order

Operators, NPAC, Network..

Adapter(s)

XMLOutIn

Porting Order

Portings

Number Range

Service Provider

BusinessRules

Oracle NP – Process support


Built on proven technologies

Based on Oracle Data Base technology

The underlying technology provides a highly stable and performant application including support for clustering, fail over etc.

Based on Oracle Application foundation

The Application part adds a proven solution for handling of users, responsibility, roles and security.

Using standard– not propriety - technologies

Oracle DB Java XML PL/SQL

Insert diagram figure to support the text.

Standard Technologies

Oracle Applications

Oracle DB


Workflow driven execution of Porting Processes

Graphical Business Processes The business logic (activation order

etc) is mainly defined in the Service Fulfillment Manager as workflows.

The workflow consists of multiple parts: One graphical design tool where the

processes are build One runtime engine where the

processes are executed One business flow monitor where

the executed processes can be tracked

The execution rules can dynamically change during the fulfillment and the output from one step in a process can act as input in an other step.

The SFM workflow engine lets you create main and sub processes that can be reused in any different use case.

Oracle NP Workflows contains 100 NP specific nodes and functions that speeds up the implementation

Insert diagram figure to support the text.


Complete Data Models for Number Portability

Service Provider Number ranges assigned

Routing Number

Contact details

Number Ranges Type of number range

(fixed, mobile, ...)

Blocked numbers

Porting Information about ongoing

Porting

Information about historical Portings

Portings

Number Ranges

Service Providers


Number Porting Overview

Business View All portings can be tracked from

a business view in order to respond to inquires about a porting (active or historical)

The information to be found here covers

Who is porting to who Stratus of the porting including

all date and time stamps

Network View For each porting it is also

possible to see the actication view of it; every call to an affected system is being stored including the status of the call (notify billing etc.)

Information to be found here covers.

The services ported (fax,data,sms)

Activation map showing which systems have been updated and when


Process tracking

Order Follow up is supported via the Graphical interfaces that provides full drill down access from order level until the lowest command level. The same GUI provides all information about the order such as all incoming data, all outgoing data, timestamps for each step.

In case of problems all notifcations/errors generated by the order can be found in one place.

During the execution of an order external systems can be notified about the status of the order at regular interval.

This screen is used by the back office team in order to track and resolve problems during a porting


Summary

Number portability will happen The questions is how and what

business/technical impact

The experience from Sweden (and other countries) can be learnt from

Oracle has a tried and trusted solution

We are committed to the industry from HLR/HSS through to GL

Oracle has the practical experience and knowledge

We will ensure a smooth, successful implementation with as little impact on existing systems as possible

AQ&Q U E S T I O N SQ U E S T I O N SA N S W E R SA N S W E R S

Oracle Telecom Solutions for the 21st Century Robert Brown – Senior Director Telecom & Media.

Documents

telecommunications oracle

telecoms oracle

oracle confidential

century oracle

oracle telecom solutions

core team of industry

industry dedicated team

suite of applications