Oracle OpenWorld Event Branded Template...2017/10/02 · Session code: GEN7487 Prakash Ramamurthy SVP Oracle Management Cloud Amit Ganesh SVP Oracle Management Cloud Hear from customers

Copyright © 2017, Oracle and/or its affiliates. All rights reserved. |

[CON7042]

Will Scelzo, Vice President, Product Management Oracle Management Cloud

John Masterson, Senior Director, Product Management Advanced Customer Support

October 2, 2017

Raise Performance with Oracle Management Cloud


Safe Harbor Statement

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

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Copyright © 2017, Oracle and/or its affiliates. All rights reserved. |10/9/2017 4

Services to Drive Your JourneyFrom Every Starting Point to Every Destination


Agenda

Overview

Customer Scenarios

A DevOps Story in the Cloud

How can ACS help?

Q&A

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2

3

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5

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Manage and Secure Hybrid Cloud at Scale Using Artificial Intelligence

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Monday, Oct 02, 3:15 p.m. - 4:00 p.m. Moscone South The Arena @ The ExchangeSession code: GEN7487 Prakash Ramamurthy

SVP Oracle Management

Cloud

Amit Ganesh SVP

Oracle Management Cloud

Hear from customers & Oracle thought leaders on application performance management and security!

Must See Session

Arrive early and receive a portable smartphone charger gift.

Supplies are limited; first come, first served.


Agenda

Overview

Customer Scenarios


How can ACS help?

Q&A

1

2

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Social media ensures consequences of IT problems are instantly reported and widely known

Challenges in 2017

• Reported cost of a single outage$150m

>8500

Sources: 1. Downdetector.com, reporting an average of ~30 outages/day through August 31, 2017. 2. Delta Investor Presentation, September 7, 2016. 3. Put The “Ops” In “DevOps”: Improve Speed And Agility

Through Better Service Delivery, Forrester, August 2016.

• Major availability outages

• Customers who trust their monitoring6%8


Multiple Clouds

Integration Containers

Continuous Delivery Polyglot Languages

Micro-Services

On Premises

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How do you manage an application in a loosely-coupled architecture?Today’s Application and Infrastructure Topologies

Copyright © 2017, Oracle and/or its affiliates. All rights reserved. | 10

IT Organizations are Drowning

Too many tools

Too much data

No insight


It's not my machines, it's your code!

It's not my code, it's your machines!

Where’s the data?

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What does the data mean?

Human-Factor Dependence is Widespread and Inefficient

END USER EXPERIENCE

APPLICATION

MIDDLE TIER

DATA TIER

VIRTUALIZATION TIER

VM CONTAINER

INFRASTRUCTURE TIER

VM CONTAINER

Real UsersSynthetic Users

App metricsTransactions

Server metricsDiagnosticsLogs

Host metricsVM metricsContainer metrics

CMDBTicketsAlerts

END USER EXPERIENCE

APPLICATION

MIDDLE TIER

DATA TIER

VIRTUALIZATION TIER

VM CONTAINER

INFRASTRUCTURE TIER

VM CONTAINER





CMDBTicketsAlerts

END USER EXPERIENCE

APPLICATION

MIDDLE TIER

DATA TIER

VIRTUALIZATION TIER

VM CONTAINER

INFRASTRUCTURE TIER

VM CONTAINER





CMDBTicketsAlerts

END USER EXPERIENCE

APPLICATION

MIDDLE TIER

DATA TIER

VIRTUALIZATION TIER

VM CONTAINER

INFRASTRUCTURE TIER

VM CONTAINER





CMDBTicketsAlerts

END USER EXPERIENCE

APPLICATION

MIDDLE TIER

DATA TIER

VIRTUALIZATION TIER

VM CONTAINER

INFRASTRUCTURE TIER

VM CONTAINER





CMDBTicketsAlerts

END USER EXPERIENCE

APPLICATION

MIDDLE TIER

DATA TIER

VIRTUALIZATION TIER

VM CONTAINER

INFRASTRUCTURE TIER

VM CONTAINER





CMDBTicketsAlerts

END USER EXPERIENCE

APPLICATION

MIDDLE TIER

DATA TIER

VIRTUALIZATION TIER

VM CONTAINER

INFRASTRUCTURE TIER

VM CONTAINER





CMDBTicketsAlerts

END USER EXPERIENCE

APPLICATION

MIDDLE TIER

DATA TIER

VIRTUALIZATION TIER

VM CONTAINER

INFRASTRUCTURE TIER

VM CONTAINER





CMDBTicketsAlerts


Have All the Data You Need

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Know What the Data Means

What if You Could…?


Introducing

13

Smarter insight.

Swifter action.


Our Vision

Complete, integrated suite of systems management solutions

Designed for heterogeneous applications and infrastructure

Rapid time to valueOn Premises

Application PerformanceMonitoring

LogAnalytics IT

Analytics

InfrastructureMonitoring

Configuration and ComplianceOrchestration

Security Monitoring and Analytics

New services available in summer 2017


01100100 01100001 01110100 01100001 0110010001100001 01110100 0100 0110000101100100 01100001 01110100 01100001 0110010001100001 01011 01110100110000101100100 01100001 01110100 110000101100100 01100001 01110100 011000010110010001100001 01110100 110000101100100 0100111 01100001 01110100110000101100100 01100001 01110100 01100001 011010 0110010001100001 0111010001100001 0110010001100001 01110100 01001 01100001 0110010001100001 0111010001100001 0110010001100001 01001 01110100 01100001 0110010001100001 0111010001100001 0100101001 001 0110010001100001 01110100 01100001 011001000110000101110100 010011 01100001 0110010001100001 01110100 01100001 01100100 0110000101001 01110100 01100001 0110010001100001 01110100 01100001 01100100 0100 0110000101110100 01100001 0110010001100001 01110100 01000100 0100 11000010110010001100001 01110100 110000101100100 01100001 01110100 01100001 011001000110000101110100 110000101100100 01100001 010001 01110100 110000101100100 0110000101110100 01100001 01000100 010011 0110010001100001 01110100 011000010110010001100001 01110100 01000 01110100 110000101100100 01100001 0111010001100001 01000100 010011 0110010001100001 01110100 01100001 011001000110000101110100 010011


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END USER EXPERIENCE/ACTIVITY

APPLICATION

MIDDLE TIER

DATA TIER

VIRTUALIZATION TIER

VM CONTAINER

INFRASTRUCTURE TIER

VM CONTAINER


Unified Platform




CMDB/ComplianceTicketsAlerts

INTELLIGENT, UNIFIED PLATFORM

POWERED BY MACHINE LEARNING

INFORMED BY A COMPLETE DATA SET

HETEROGENEOUS AND OPEN

✔

✔

✔

✔

Security Events

Global Threat FeedsCloud AccessIdentity


Security Monitoring and AnalyticsNew in 2017

ITAnalytics

LogAnalytics

Services Designed to Work Together

Infrastructure Monitoring

Configuration and Compliance

New in 2017

OrchestrationNew in 2017

Application Performance Monitoring

Monitor real and synthetic users and application performance

Monitor database and cross-tier infrastructure performance

Aggregate, index, and explore the entire enterprise log estate

Manage configuration and change against industry and own standards

Execute automated remediation and other tasks at cloud scale

Analyze business and IT data using pre-built apps and explorers

Detect, investigate, and remediate full range of security threats

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Systems Management Services (for “the NOC”) Security Services (for “the SOC”)


Agenda

Overview

Customer Scenarios


How can ACS help?

Q&A

1

2

3

4

5

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Typical ACS Customer Support Scenarios


4: Transition to Cloud

IaaS and PaaS

Hybrid Cloud -Dev/Test..B&R..

(PaaS, Dedicated Compute)

Public Cloud Production – New Apps/Migration

(DBaaS + IaaS + Other)

2: Capacity Planning, Forecasting and Optimization large scale

database deployments

1:Rapid Troubleshooting

Application Fleets

3: Managing Mission-Critical

Oracle Applications

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Oracle Cloud Machine

Exadata Cloud Machine

Oracle Public Cloud


Rapid Troubleshooting and Performance Monitoring of Application Deployments

Scenario 1

Key Features

Performance Monitoring for Application Tier

Full Stack Topology – Oracle/Non-Oracle

Infrastructure Monitoring and Alerting

IT Analytics across Application Fleet

Log Analytics for all Layers

Custom Parsers Oracle StackOracle DatabaseOracle WebLogic

Oracle Traffic Director

Oracle and Open SourceOracle DatabaseApache Tomcat

NGINX

Oracle and WindowsOracle Database

.NET


DataCenter 1

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Cloud Capacity Monitoring, Forecasting and Optimization for large scale Deployments

Scenario 2

Key Features

Monitor Capacity across all Data Centers

Identify sub-optimal Capacity Utilization

Forecast/Predict Capacity Issues

Identify candidates for consolidation

Identify anomalies and outliers requiring attention

DataCenter 2 DataCenter 3


Managing Mission-Critical Oracle Applications

Scenario 3

Key Features

Monitor End User Experience -Performance

Rapid Troubleshooting of Complex Multi-Tier Environment (Topology)

Oracle “out of the box” Log Analytics per application

Capacity and Performance AnalysisInfrastructure Monitoring and Alerting

On Premises


Transition to Oracle Cloud – PaaS and/or IaaS

Scenario 4

Key Features

Analyse source workloads (Configuration, Patch Levels....)

Identify appropriate Cloud Deployment (IaaS, PaaS..)

Baseline performance of workload prior to migration

Compare performance after migrationSupport rapid troubleshooting during testing

PaaS

IaaS

PaaS

SOA CSDBCS(general purpose)

ICSJava CS

Network Storage Compute

Oracle Cloud MachineOracle Public Cloud

DBCS(Exadata)

Exadata Cloud MachineExadata cloud Service


DemonstrationDisplay Oracle Management Cloud for Oracle Cloud, Exadata and Oracle Applications

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Agenda

Overview

Customer Scenarios


How can ACS help?

Q&A

1

2

3

4

5

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DevOps

• DevOps is a culture, movement or practice that emphasizes the collaboration and communication of both software developers and other information-technology (IT) professionals while automating the process of software delivery and infrastructure changes. It aims at establishing a culture and environment where building, testing, and releasing software, can happen rapidly, frequently, and more reliably.

– Wikipedia

QualityAssurance

Software Development

IT Operations

DevOps


Production

Storage CloudService

Database CloudService

Java CloudService

Compute CloudService

High Level flow – Automated Build, Deployment, Testing…

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Source Code Mgmt andRepository

Development –Application Development

IT Ops –Infrastructure as code

QA Team –Testing and Automation

Build, Deploy andTest Automation

Infrastructure as Code v1.0

1. Get Base OS Image and Create VM

2. Install Binaries

3. Configure Software

4. Configure Software Interdependencies

5. Patch/Push Configuration Changes

Application v1.5

1. Changes to Login Screen

2. Add new Feature 1 and Unit Tests

3. Add new Feature 2 and Unit Tests

Application Test Automation v1.5

1. New Performance Test Suite

2. Automated Functional Tests - Login

3. Automated Functional Tests – Feature 1

Oracle Cloud Oracle Cloud On Premises

Test 1 - Nightly



Java CloudService


Test 2 - PSR



Java CloudService


ExecutionCookbooks-Recipes

Hudson/Jenkins

1

2

3

Automated Tests

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• Development is creating faster…

≥ Low-code

≥ Agile

≥ Microservices

≥ CI

• (Dev)Ops is promoting faster…

≥ Containers

≥ IaaS and PaaS

≥ CD

≥ Packages

• (the rest of) Ops is not moving any faster…

≥ #(*^(#^#)&^$(@^@($^

$(@)%&^$^**&^)!!!!

≥ #(*^(#^#)&^$(@^@($^

$(@)%&^$^**&^)!!!!

≥ …

We have a problem: Dev has outpaced Ops

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Embed Oracle Management Cloud within DevOps LifecycleUse Case: Mission Critical Production workloadsWorkload Properties: 24x7x365 Stability, Performance & Resilience are keyOracle Management Cloud : Ensure Application Uptime & Performance Service Levels (alert on violation)Rapidly Troubleshoot issuesMonitoring and detection/prediction of application or resource issuesMonitor complete Topology for primary & secondary sites

Cloud Production &

DRZone

Cloud TestZone

Cloud Development

Zone

Use Case: Performance, Functional, Migration, Upgrade, Consolidation, Root Cause…Workload Properties: On Demand Scale Up/Down of Testing EnvironmentsOracle Management Cloud : Performance Baseline & Comparison for Upgrade, Migration, Consolidation TestsIssue Diagnosis & Root Cause Analysis for Testing & Production Issue ReproductionMonitor overall Capacity & Resource Utilization for Test Cloud

Use Case: Development EnvironmentsWorkload Properties: Continuously Changing, Nightly Build and TestOracle Management Cloud : Monitor Availability of core development infrastructure (e.g. Container Database)Monitor Development Cloud Capacity & Resource Utilization


Agenda

Overview

Customer Scenarios


How can ACS help?

Q&A

1

2

3

4

5

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Why Services for Oracle Mangement Cloud?

OMC is most powerful if

• It is expertly installed for your environment and for your requirements

• It is configured for high performance and full capacity

• Potential problems are detected and fixed proactively

• Issues are fixed quickly when they do occur

Get help through ACS services if

• Your IT staff is lacking bandwidh or experience to focus on OMC

• You are struggling with recurring problems

• You are wondering if you are making the most of your investment in OMC

• You want to waste no time to get started with OMC

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Leverage our Expertise to Make the Most of your Investment in OMC


Advanced Support for Oracle Management Cloud

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Make the Most of the Technical Capabilities of OMC for Your Business

IT Operation Health Check Proactive Identification of Issues and Anomalies

Installation and ConfigurationFast Time to Production, Efficiency

Rapid TroubleshootingConfiguration enabling Successful Problem Fixing

Performance AnalysisConfiguration enabling efficient management of performance and capacity


Lifecycle Services For All Deployment Models

Systems Optimization

ManagedApps &

Help Desk

ManagedPlatform

Expert Support

Transition Support

SecuritySupport

Mission Critical Operations

and Support

On Premises

Cloud at Customer

Public Cloud

Private Cloud


Join us on Tuesday:What When Where

Secure Your Cloud: Oracle Managed Security Solutions (Customer Panel) – CON6983

11:30 am – 12:15 pm Moscone West 3020

Oracle Managed Cloud Services on Oracle Cloud: Transition/Lifecycle Services – CON7925

12:45 pm – 01:30 pm Moscone West 3020

Join us on Wednesday:What When Where

Enhancing Your Oracle Footprint in the Cloud –CON7923

01:00 pm – 01:45 pm Moscone West 3022

Journey to Oracle Cloud in Media/Telecom (Customer Panel) – CON7919

02:00 pm – 02:45 pm Moscone South 153

OPN Central: Enabling the Journey to Cloud –THT7857

03:00 pm – 03:25 pm Marriott Marquis (Second Level) – Foothill D

Journey to Oracle Cloud in Financial Services (Customer Panel) – CON7918

03:30 pm – 04:15 pm Moscone South Room 153

Upgrade Fearlessly to Oracle Database 12c CON7926

04:30 pm – 05:15 pm Moscone West Room 3016

Customer Welcome Center

We invite you to stop in to visit our experts and experience our services demos.

Location: Thirsty Bear Brewing Company, 661 Howard Street Mon 8:00 am – 4:00 pmTues 8:00 am – 4:00 pmWed 8:00 pm – 4:00 pm

Oracle Support Stars Bar

Please join us and connect with our Support experts to explore the possibilities of accelerating your business into the future!

Location: Moscone West Exhibition Hall, Booth 5153

Mon 10:15 am – 6:00 pmTues 11:00 am – 5:45 pmWed 10:15 am – 4:30 pm

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Agenda

Overview

Customer Scenarios


How can ACS help?

Q&A

1

2

3

4

5

34


Will Scelzo Vice President, Product ManagementOracle Management Cloud

John MastersonSenior Director, Product ManagementAdvanced Customer Support

36

oracle.com/acsoracle.com/mcs


Oracle OpenWorld Event Branded Template...2017/10/02 · Session code: GEN7487 Prakash Ramamurthy SVP Oracle Management Cloud Amit Ganesh SVP Oracle Management Cloud Hear from customers

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