Oracle 11gR2 Install Guide
Oracle 11gR2 Install GuideRunning the Oracle InstallerDocument
InformationDocument HistoryDateDoc VersionAuthorChange
Description
1.00Kevin PeffleyFirst version of this document.
10/22/20101.01Kevin PeffleyChanged name of PL SLQ app and owner
to PL/SQL Developer and James Cooke.
11/10/20101.02Kevin PeffleyAdded qualifications for JMP 8.0.2.
JMP does work with 11gR1, but does not work with 11gR2.
2/16/20111.03Kevin PeffleyJMP 9.0 now works with 11gR2 x64. JMP
8.0 will only work with 10gR2.
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Table of Contents1Document Information11.1Document
History11.2Text Guide11.3Table of
Contents11.4Purpose21.5Installation
Guidelines21.6Prerequisites32Oracle 11gR2 Install Guide32.1Using
ISS32.2Running the Oracle Installer33Oracle 11gR2 Support
Contacts64Xi 3.1 Support Contacts75Trouble Shooting
Guide85.1Desktop Intelligence Issues86Uninstalling Oracle
11gR296.1Launching deinstall.bat96.2Removing Oracle Files12
PurposeThis document covers guidelines and instructions for
installing Oracle 11gR2 x32 Client and Oracle 11gR2 x64 Client.
Installation GuidelinesThere are two versions of the Oracle 11gR2
Client: a 32 bit client and a 64 bit client. The following table
lists which operating systems these Oracle 11gR2 clients can be
installed.Oracle ClientWindows XPWindows 7Windows Server
2003Windows Server 2008
Oracle 10gR2 x32 ClientYesYesYesUnknown
Oracle 11gR2 x32 ClientYesYesYesYes
Oracle 11gR2 x64 ClientNoYesYesYes
While Windows 7 and Windows Server 2003/2008 are 64 bit
operating systems, many query applications at Intel are still 32
bit, and only a few, at this time, are 64 bit. The table below
shows which the applications that were tested for Oracle 11gR2. It
shows the product owner, whether the application is Windows 7
ready, and which Oracle client is required for the application. (To
have your application posted in this list, please contact Kevin
Peffley at with subject as Oracle 11gR2 Client.)Application
NameProduct OwnerWindows 7 ReadySupport for 11gR211gR2 x64
Client11gR2 x32 Client10gR2 x32 Client
DeskI Xi 3.1 SP3Jeff DoingYesYesNoYesYes
DiscoveryJeff DoingNoNoNoYesYes
PL/SQL DeveloperJames T CookeYesYesNoYesYes
SQL PathfinderJolyon ClarkeYesYesYesYesYes
VA/MGPC3Tom SummersYesYesYesYesYes
JMP 8.0.2Eric MonroeYesNoNoNoYes
JMP 9.0Eric MonroeYesYesYesNoNo
Other considerations: If your query application is not Windows 7
Ready, this means that you should be running XP and, if you require
Oracle 11gR2, then you should install the Oracle 11gR2 x32 Client.
It is possible to install both the 11gR2 x32 and x64 Oracle clients
on Windows 7. This will give you the ability to run the Oracle x64
bit client for applications that can use it, and you can run the
Oracle x32 bit client for applications that cannot run in x64 bit
mode. For example, you want to run XYZ application queries with the
x64 bit Oracle client, and you also require the x32 bit client to
run DeskI queries. You may need instructions from your application
product owner for switching from one Oracle client to another. It
is not recommended to install 11gR2 x32/64 with the 10gR2 x32
client. While it is possible to install 11gR2 on top of 10gR2, this
combination of Oracle clients has not been tested together and is
not supported. PrerequisitesThe following prerequisites should be
observed before installing Oracle 11gR2. It is recommended that if
you already have an installation of Oracle on your system, that you
first uninstall it before installing Oracle 11gR2. See the
instruction guide Uninstall Oracle 10gR2.doc for more details in
the document, Uninstalling Oracle 10gR2.doc. For other versions of
Oracle, please consult your application support person for
instructions. It is recommended that you close all applications,
except Internet Explorer, before installing Oracle 11gR2.
Oracle 11gR2 Install GuideUsing ISS1. The installer for Oracle
11gR2 is located on the ISS web site. Launch Internet Explorer, and
go to the URL http://iss.intel.com. 2. Do a search for Oracle
11gR2.
Running the Oracle Installer1. Click on the link Install Now!2.
The installer first searches for any Oracle files in the root
directory of your C: drive. If found, the command procedure will
display the following message:
3. If you have another version of Oracle installed, it is highly
recommended that you uninstall it before proceeding with the Oracle
11gR2 installation. Enter n to exit the command procedure, and
perform an uninstall of Oracle, then launch the ISS installer for
Oracle 11gR2. (To uninstall Oracle 10gR2 see Uninstalling Oracle
10gR2.doc.)4. Upon continuing, the ISS installer will call the
Oracle 11gR2 and display the following.
NOTE: The text shown above is an example, and that it will be
slightly different when installing on your system.5. Next the
Oracle 11gR2 installer command window pop up. It will display for
several moments, as shown below. Be patient.
6. Within a minute or so, the Oracle 11gR2 installer display
text, as follows:
7. Within 5 to 7 minutes, the Oracle installer will finish, as
shown below:
8. As shown above, press the Enter key to exit from the command
procedure.9. To verify that Oracle 11gR2 has been installeda. Click
Start, Programs.b. Look in the Programs list for the Oracle group.
The Oracle home name is determined by whether you have installed
the x32 or x64 version of Oracle.c. If you have installed the x32
version, the Program group name will be Oracle_11gR2_x32_1. An
example is shown below:
d. If you have installed the x64 version, the Program group name
will be Oracle_11gR2_x64_1. Within Windows 7, the x64 bit version
of Oracle 11gR2 will display as follows:
Oracle 11gR2 Support ContactsShould you have any issues
installing Oracle 11gR2, the following people are available to help
you.NameEmail AddressArea CodePhone
Kevin [email protected]
Munir [email protected] 9615
Alan [email protected] 2399
Trouble Shooting GuideThis section contains issues, workarounds,
and solutions that Oracle users may run into during or after the
install of Oracle 11gR2. If you have any issues that you would like
to have posted in this section, send email to Kevin Peffley.Desktop
Intelligence IssuesDesktop Intelligence for Xi SP3 is not
compatible with Oracle x64 bit drivers. DeskI will display the
following error message if you have the x64 Oracle drivers
installed, but not the x32 bit drivers.
If you are having connection problems with DeskI, make sure you
have the x32 bit version of Oracle installed. Should you have
another application that requires the x64 bit Oracle drivers, note
that it is possible to have both 11gR2 x64 and x32 bit drivers
installed at the same time. PL SQL Developer IssuesThe following
error message is displayed by PL SQL Developer if no Oracle 32 bit
driver is found.
Install the Oracle 11gR2 x32 Client, and your problem should go
away.Oracle ODBC Issues on Windows 7Some users, especially JMP
users, set up their connections to Oracle databases using the ODBC
Admin tool. If you are running Windows 7, note that the default
admin tool on Windows 7 for ODBC connects with x64 bit drivers.
This will not work with x32 bit applications, like JMP 8.0.This
means that you will need to find the x32 bit ODBC Admin tool. Here
are some instructions:1. Launch Windows Explorer.2. Enter
C:\Windows\SysWOW64 in the address bar. (This folder contains
application drivers for x32 applications. Dont let the 64 here fool
you!)3. Enter the file name odbcad32.exe in the search box, as
shown below.
4. Right-click on the file odbcad32.exe, and select Create
shortcut. Click Yes to create the shortcut on your Desktop.5. The
shortcut will be named, odbcad32.exe Shortcut. Find the shortcut on
your Desktop, right-click it and select Properties. a. Click the
General tab to rename the shortcut, if you like. b. Right-click
again, and select either Pin to Taskbar or Pint to Start Menu. This
way you will always have it handy to create your ODBCs.6. Now you
can click on your shortcut to launch the x32 bit ODBC Admin Tool
and create your Oracle ODBCs for your x32 bit application.
Uninstalling Oracle 11gR2This section contains instructions for
uninstalling 11gR2.Oracle 11gR2, unlike most versions of Oracle,
cannot be uninstalled using the Oracle Universal Installer.
Instead, 11gR2 comes with a command procedure, deinstall.bat, which
performs the following operations: Stops and deletes all Oracle
services. Removes most files and folders under the root Oracle
folder.Some files and folders must be removed manually, after a
reboot. Launching deinstall.batThe command procedure,
deinstall.bat, can be found in the following directory path on your
C: drive: For the Oracle x32 bit client, look in the following
directory:C:\Oracle11gR2_x32\product\11.2.0\client_1\deinstallFor
the Oracle x64 bit client, look in the following
directory:C:\Oracle11gR2_x64\product\11.2.0\client_1\deinstallIf
you are using a Windows 7 system, right click on Deinstall.bat, and
select Run as administrator.
If you are using an XP system, right click on the file
deinstall.bat file, and select Open.
The deinstall.bat file will start up as shown above. After a few
minutes it will prompt you to continue with the uninstall, as shown
below.
Enter y to continue with the uninstall. The following text will
be displayed in the Windows command window.
When deinstall.bat is finished, the command window will
disappear.Removing Oracle FilesBefore removing all other Oracle
11gR2 files, you will need to reboot your system to remove Oracle
access from the remaining Oracle files. Otherwise, you will not be
able to remove the files.After the reboot, click Start and select
the Windows command prompt. Enter the following commands:C:CD \RD
/s Oracle_11gR2_x32CD \Program Files (x86)RD /s OracleFor each time
you enter the RD command, respond with Y to remove the files.Your
Oracle 11gR2 uninstall is now complete.
Doc Version: 1.03Save date: 2011-02-17Product: Oracle 11gR2Page
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