© 1987-2011 John A. Zachman, all rights reserved. Zachman® and Zachman International® are registered trademarks of John A. Zachman ™ I n t e g r a t i o n T r a n s f o r m a t i o n I n t e g r a t i o n T r a n s f o r m a t i o n I n t e g r a t i o n I n t e g r a t i o n T r a n s f o r m a t i o n T r a n s f o r m a t i o n Version 3.0 A l i g n m e n t A l i g n m e n t A l i g n m e n t A l i g n m e n t How (Function) Where (Network) Who (People) When (Time) Process Transformations Distribution Networks Responsibility Assignments Timing Cycles What (Data) Inventory Sets Why (Motivation) Motivation Intentions Operations Instances (Implementations) The Enterprise The Enterprise Business Perspective (Users) Executive Perspective (Business Context Planners) Director Perspective (Business Concept Owners) Architect Perspective (Business Logic Designers) Engineer Perspective (Business Physics Builders) Technician Perspective (Business Component Implementers) Scope Contexts :JVWL 0KLU[PÄJH[PVU Lists) Business Concepts )\ZPULZZ +LÄUP[PVU Models) System Logic (System Representation Models) Technology Physics (Technology :WLJPÄJH[PVU 4VKLSZ Tool Components ;VVS *VUÄN\YH[PVU Models) Acquire Routes Schedule Flights Sell Bookings Reserve Seats Fly Airplanes Repair Facilities Develop Markets Maintain Airplanes Etc. Airline Routes Voice/Data Network Parts Distribution Freight Airport (Runways, Terminals, etc.) Passenger (Mrkts) Personnel Dist. Etc. Flight Crews Reservations Aircraft Maint. Flight Scheduling Airport Ops Customer Svc Marketing Sales Flight Dispatch Etc. Flight Cycle Pass. Trans. Cycle Maint. Cycle Phone Wait Cycle Turnaround Cycle Deicing Cycle ATC Cycle Tarmac Cycle Bag Handling Cycle Etc. Airplanes Airports Gates Seats Passengers Bookings Employees Routes Flights Etc. Aircraft Utilization Car/Bus Market Customer Convenience Growth Market Share 3UR¿WDELOLW\ Etc. Operations Transforms Operations In/Outputs Operations Locations Operations Connections Operations Roles Operations Work Products Operations Cycles Operations Moments Operations Entities Operations Relationships Operations Ends Operations Means Process Instantiations Distribution Instantiations Responsibility Instantiations Timing Instantiations Inventory Instantiations Motivation Instantiations List: Timing Types Business Cycle Business Moment List: Responsibility Types Business Role Business Work Product List: Distribution Types Business Location Business Connection List: Process Types Business Transform Business Input/Output System Transform System Input /Output System Location System Connection System Role System Work Product System Cycle System Moment Technology Transform Technology Input /Output Technology Location Technology Connection Technology Role Technology Work Product Technology Cycle Technology Moment Tool Transform Tool Input /Output Tool Location Tool Connection Tool Role Tool Work Product Tool Cycle Tool Moment List: Inventory Types Business Entity Business Relationship System Entity System Relationship Technology Entity Technology Relationship Tool Entity Tool Relationship List: Motivation Types Business End Business Means System End System Means Technology End Technology Means Tool End Tool Means ;PTPUN 0KLU[PÄJH[PVU 9LZWVUZPIPSP[` 0KLU[PÄJH[PVU +PZ[YPI\[PVU 0KLU[PÄJH[PVU 7YVJLZZ 0KLU[PÄJH[PVU ;PTPUN +LÄUP[PVU 9LZWVUZPIPSP[` +LÄUP[PVU +PZ[YPI\[PVU +LÄUP[PVU 7YVJLZZ +LÄUP[PVU 7YVJLZZ 9LWYLZLU[H[PVU +PZ[YPI\[PVU 9LWYLZLU[H[PVU 9LZWVUZPIPSP[` 9LWYLZLU[H[PVU ;PTPUN 9LWYLZLU[H[PVU 7YVJLZZ :WLJPÄJH[PVU +PZ[YPI\[PVU :WLJPÄJH[PVU 9LZWVUZPIPSP[` :WLJPÄJH[PVU ;PTPUN :WLJPÄJH[PVU 0U]LU[VY` 0KLU[PÄJH[PVU 0U]LU[VY` +LÄUP[PVU 0U]LU[VY` 9LWYLZLU[H[PVU 0U]LU[VY` :WLJPÄJH[PVU 0U]LU[VY` *VUÄN\YH[PVU 7YVJLZZ *VUÄN\YH[PVU +PZ[YPI\[PVU *VUÄN\YH[PVU 9LZWVUZPIPSP[` *VUÄN\YH[PVU ;PTPUN *VUÄN\YH[PVU 4V[P]H[PVU 0KLU[PÄJH[PVU 4V[P]H[PVU +LÄUP[PVU 4V[P]H[PVU 9LWYLZLU[H[PVU 4V[P]H[PVU :WLJPÄJH[PVU 4V[P]H[PVU *VUÄN\YH[PVU